Cerner Work Queue Monitor User Guide

Work Queue Monitor (WQM) ke tharollo ea taolo ea litokomane e kantle e etselitsoeng basebetsi ba tleliniki le baruti. E lumella basebelisi ho tsamaisa litokomane ho mela e itseng, ho li amahanya le bakuli, le ho fetisetsa litokomane sebakeng se nepahetseng ka har'a PowerChart.

Ikopanye le Tšehetso

Bakeng sa tšehetso, o ka ikopanya le Ambulatory Informatics ho 231-392-0229 kapa Lefapha la Thuso ho 231-935-6053.

Litlhaloso

Lebitso la Sehlahiswa: Monitor wa Mohala wa Mosebetsi (WQM)

Mosebetsi: Ho tsamaisa litokomane, ho kopana le bakuli, phetiso ea litokomane
Tšehetso: Informatics ea Ambulatory, Desk ea Thuso

Litaelo tsa Tšebeliso ea Sehlahisoa

Ho bula le Peleviewing Lintho

Bula sesebelisoa sa WQM.

Khetha tab ea ho itloaetsa.
Tobetsa nthong habeli ho e bula.

Tobetsa ntho e le 'ngoe peleview ho Preview Pane.

Litlhophiso tsa Pontšo ea Manane

Khetha boemo ba Pontšo ea Thumbnail - ka ho le letšehali kapa ka ho le letona ho Preview Pane.
Tobetsa OK ho boloka litlhophiso.

Sebelisa metsu ho holisa le ho heletsa Pontšo ea Manane ha ho hlokahala.

Tokomane Review Tshebetso - Ho fetola tsela

Tobetsa nthong habeli ho bula.
Tobetsa letšoao la ho batla Sebaka.

Khetha Sebaka se nepahetseng ho tsoa lenaneng.
Tobetsa OK ho nchafatsa Sebaka.

Tobetsa OK hape ho romela.

LBH

P: Ke fihlella joang Molai oa Mohala oa Mosebetsi?
- A: Ho fihlella Monitor oa Mohala oa Mosebetsi, tobetsa habeli letšoao ka har'a Citrix StoreFront.
P: Nka tsamaisa tokomane joang moleng o itseng?
- K: Ho isa tokomane moleng o itseng, bula WQM, khetha tab ea boikoetliso, 'me u tobetse nthong eo habeli ho e bula. Ebe u latela litaelo tse skrineng.

Kakaretso: Work Queue Monitor (WQM) ke tharollo ea tsamaiso ea litokomane tsa kantle e lumellang basebetsi ho tsamaisa litokomane ho ea meleng e itseng, ho amahanya litokomane le bakuli, le ho fetisetsa litokomane sebakeng se nepahetseng ka hare ho PowerChart.
Tšehetso: Ambulatory Informatics ho 231-392-0229 le Lefapha la Thuso ho 231-935-6053.

Fetileview

Ho fihlella Monitor oa Mohala oa Mosebetsi, tobetsa habeli letšoao le ka har'a Citrix StoreFront

Icon Legend

Ho bula le Peleviewing Lintho

a. Bula WQM.
b. Khetha tab ea ho itloaetsa.
c. Tobetsa nthong habeli ho bula.
1. Tobetsa ntho e le 'ngoe peleview ho Preview Pane.

Litlhophiso tsa Pontšo ea Manane

a. Tobetsa ntho e le 'ngoe ho e bula ka har'a Preview Pane.
b. Ka tlase ho Preview Pane, tobetsa konopo ea Litlhophiso.
c. Ho Viewer Configuration, tobetsa ea Thumbnails tab ya.
d. Sheba lebokose la li-thumbnails tsa Pontšo.
e. Sebelisa menyu e theolelang ea boholo ba Lits'oants'o ho khetha manala a Mahare, a Maholo, kapa a Maholo haholo.
f. Sebelisa menyu e theohang ea sebaka sa Thumbnails ho khetha sebaka sa ponts'o ea li-thumbnail - Holimo, Tlase, Ka ho le letšehali, kapa ka ho le letona ho Pre.view Pane.
g. Tobetsa OK.
h. Metsu e meraro e ka sebelisoa ho holisa le ho putlama Pontšo ea Manane ha ho hlokahala

Tokomane Review Tshebetso

Ho tsamaisa tsela

Haeba fekse e fetiselitsoe moleng o fosahetseng oa tleliniki, e ka fetisetsoa lethathamong le nepahetseng la mosebetsi oa tleliniki ha feela tleliniki eo e sebelisa WQM (sheba ka tlase bakeng sa lethathamo la litleliniki le mabitso a litsela).

a. Tobetsa nthong habeli ho bula.

b. Tobetsa letšoao la ho batla Sebaka.
c. Khetha Sebaka se nepahetseng ho tsoa lenaneng.
d. Tobetsa OK ho nchafatsa Sebaka.

e. Kgetha OK hape ho romela.

Mabitso a ho Ruta Sebaka

Fekse

a. Totobatsa ntho e hlahang moleng.

b. Khetha aekhone ea fax.
c. Khetha !FaxWQM.
1. Kenya nomoro ea fax. (Tlhokomeliso: Sebelisa nomoro e felletseng ea linomoro tse 10 ho kenyelletsa le khoutu ea sebaka.)
2. Kgetha OK.
d. Sheba lebokose le reng Kenyelletsa leqephe la sekoahelo.
(Sena se tla ba sa kamehla ka mor'a hore ho khethoe lekhetlo la pele).
e. Khetha maikutlo ho tsoa ho menu e theolelang ea Maikutlo.
1. Tobetsa Add.
2. Kenya tlhahisoleseding efe kapa efe e eketsehileng ha ho hlokahala.
f. Kgetha Fax.

Ho arola

Ho ka 'na ha hlokahala litokomane tsa ho arola haeba lintho tse ngata tsa bakuli li romeloa ka fax e le 'ngoe.

a. Tobetsa nthong habeli ho bula.

b. Khetha (ma) leqephe le tla aroloa ka har'a ponts'o ea li-thumbnail (sheba litlhophiso tse ka holimo ho kenya pontšo ea li-thumbnail).
1. Lintlha tse khethiloeng li tla totobatsoa ka boputsoa.
2. Tšoara konopo ea Ctrl ho keyboard ho khetha maqephe a mangata.

c. Tobetsa aekhone ea Split.

1. Leqephe le khethiloeng pele le tla aroloa ho ba ntho e ncha ea mosebetsi. Review (ma) leqephe ha ho hlokahala.
d. Khetha E 'ngoe ho khetha lihlopha tse ling tsa maqephe ho fihlela maqephe ohle a phethiloeviewed le ho arohana.
e. Kgetha OK.

Hlokomela: Tokomane e 'ngoe le e' ngoe e arohaneng e tla fetoha ntho ea eona ea mosebetsi moleng o lokelang ho phethoa.

Ho kopanya

a. Khetha lintho tseo u ka li kopanyang ka ho tšoara konopo ea Ctrl ho keyboard ebe o tobetsa ntho ka 'ngoe ho totobatsa.
b. Tobetsa konopo ea Kopanya

C Ho tatellana hape, totobatsa ntho ka ho tobetsa ho eona.
1. Suthisa ntho Holimo kapa Tlase.
d. Tobetsa Kopanya

Mokhoa oa ho Phetha Ntho ea Mosebetsi

Ho Abela Mokuli

a. Tobetsa konopo ea Khetha Mokuli.

b. Kenya (li) khethollang mokuli.
c. Tobetsa Batla.
d. Khetha mokuli ea nepahetseng.

e. Khetha kopano e nepahetseng. Haeba e le sieo, theha ketelo ea InBetween ka har'a Revenue Cycle.
f. Tlanya OK.

Ho eketsa mofuta oa Tokomane le Sehlopha

a. Khetha mofuta oa Tokomane ho tsoa ho menu e theoha.
1. Sheba grid ea 'Mapa oa Litokomane tsa Scanning ho Thuto ea Clinical EHR websaete bakeng sa lethathamo la mabitso a litokomane, mefuta, le litlhaloso.

b. Khetha Sehlopha (haeba ho hlokahala) ho tsoa ho menu e theoha.

Pele, Sehlopha, le Boemo

Taba ea bohlokoa: E na le mekhoa ea Routine, STAT, le ea Potlako (ts'ebeliso e khethoa ha ho hlokahala ka boikoetliso).

Category: E na le HIM, Lab, Mokuli e Mocha, Referral, le Walk-in options (ts'ebeliso e khethoa ha ho hlokahala ka boitloaelo).
Boemo: Sena se theoha ke sebaka se hlokahalang 'me se ka etsoa ke WQM.
- E ncha: Lintho tsohle tse ncha tsa mosebetsi tse kenang WQM li hlahisoa ka boemo bo Bocha.
- Ts'ebetsong: Boemo bo itlhahisa ha ntho ea mosebetsi e buloa ka WQM.
- E teng: Sistimi e fetola boemo ka bo eona ho tloha ho e Ncha ho ea ho e Fumaneha ha ntho ea mosebetsi e butsoe.
- Hlakisa: Boemo bo ka khethoa ho menu e theoha 'me e hloka lebaka la boemo.
- Faxed: Sistimi e hlahisa boemo bona ha ntho ea mosebetsi e feksetsoa ka ntle.
- Qetella: Hang ha boemo bona bo khethiloe 'me mosebedisi a tobetsa OK, ntho ea mosebetsi e romelloa chate ea mokuli. Ntho ea mosebetsi ha e sa le eo viewe khona ebile e ke ke ea fetoloa ho WQM.
- E hlakotsoe: Boemo bo ka khethoa ho menu e theoha 'me e hloka lebaka la boemo.

Lebaka: E fetoha sebaka se hlokahalang ha maemo a itseng a khethoa joalo ka ha ho boletsoe ka holimo.

Tšoaea Boemo e le bo Felletseng ho bula likarolo tse ling le ho romela tokomane (li)tlapa la mokuli.

Ho Eketsa Lintlha kapa Maikutlo

a. Khetha ellipsis (…) haufi le Lebitso la ho Qetela.
b. Tobetsa Add.
c. Tlatsa: Letsatsi, Maikutlo a boletsoeng esale pele, kapa litlhaloso tsa mahala tsa mongolo.

d. Tobetsa OK.
e. Tobetsa ho Koala.

Letsatsi la Tšebeletso

Letsatsi la tšimo ea tšebeletso le tlameha ho fetoloa ho letsatsi leo mokuli a fumaneng tšebeletso ka lona. Sebaka sena se ikamahanya le letsatsi la tlhahiso ea kopano e khethiloeng, eo e kanna ea se be letsatsi le nepahetseng le lokelang ho thathamisoa ka har'a chate.

a. Totobatsa letsatsi ka har'a Letsatsi la tšimo ea tšebeletso.

b. Tobetsa backspace kapa hlakola konopo keyboard.
c. Kenya Letsatsi le nepahetseng la ts'ebeletso.
Latela e 'ngoe ea li-workflows tse ka tlase ho phethela ts'ebetso.

Ts'ebetso ea Ts'ebetso ea Signature ea elektroniki

Mohato oa 1: Ts'ebetso ea Basebetsi ba Ofisi - Ka hare ho WQM

a. HLAKOLA Poso joalo ka lebokose le netefalitsoeng.
Tlhokomeliso: Ho hlakola lebokose lena ho ke ke ha tšoaea tokomane e lumeletsoe ho fihlela e khutlisitsoe hapeviewed le ho saena.
b. Kenya mofani oa ho saena:
1. Ka har'a Lebokose la Mofani, tobetsa khalase ea ho hōlisa ho batla.
2. Kenya lebitso la mofani oa litšebeletso ebe o tobetsa Batla.
3. Khetha mofani ea loketseng.
4. Tobetsa OK.
5. Khetha konopo ea radio e Kopotsoeng.
6. Tobetsa Add.
a. Mofani, Boemo, le Ketso li tla hlaha.

c. Kenya basebetsi ba kliniki ea mofani oa litšebeletso kapa setho se seng se loketseng:
1. Latela mehato e ts'oanang le e thathamisitsoeng ho Mohato oa B ka holimo ho eketsa mosebeletsi ea loketseng.
2. Khetha Re e Kopantsoengview konopo ea seea-le-moea.
3. Tobetsa Add.
a. Mabitso a mofani oa thepa le setho sa basebetsi ba tleliniking a tla hlaha kholomong ea Bafani, hammoho le Boemo ba bona le Ketso ea bona.
d. Kenya lebitso la mosebeletsi ea phethelang lethathamo la mosebetsi:
1. Ka har'a Lebokose la Mofani oa Phethahatso, tobetsa khalase e holisang ho batla.
2. Khetha basebetsi ba loketseng.
e. Ka har'a tokomane, +ABC e tla hlaha e le sesupa.
Tlhokomeliso: Mofani o tlameha ho khethoa ka har'a lebokose la boemo/ketso hore +ABC e hlahe.

f. Tsamaisetsa moo tekeno e lokelang ho behoa teng ka har'a tokomane ebe o tobetsa ho kenya lebokose la ho saena.
g. Letšoao le Kopiloeng Bakeng sa: Lebitso la mofani le tla hlaha moo tekeno e tla beoa.
1. Tlhokomeliso: Lebokose la ho saena le ka tsamaisoa ka ho tobetsa le ho hulela sebakeng se loketseng.

h. Tobetsa OK.

Mohato oa 2: Phallo ea Mosebetsi - Ka hare ho PowerChart

a. Eya ho Setsi sa Melaetsa.

b. Bula foldara ea Litokomane, haeba ho hlokahala, ebe u tobetsa foldareng ea Sign.
c. Tobetsa nthong habeli ho bula.
d. Tlatsa tse latelang ka Phanele ea Ts'ebetso:
1. Khetha konopo ea seea-le-moea ea Sign or Hana.
a. Haeba Refuse e khethiloe, ka kopo khetha Lebaka ho tsoa ho menu e theoha.
- ii. Tlosa konopo ea Ketso e Eketsehileng ea ho Tsoela Pele.
  Tlhokomeliso: Bafani ba ka 'na ba boloka konopo ea Ketso e Ekelitsoeng Pele e khethiloe ebe ba khetha moamoheli eo ba ka mo romellang molaetsa haeba ba batla.

e. Tobetsa OK & Koala kapa OK & E latelang ho qeta.

Mohato oa 3: Tlhōlo ea Mosebetsi oa Basebetsi ba Tleliniki - Ka hare ho PowerChart

a. Eya ho Setsi sa Melaetsa.

b. Bula foldara ea Litokomane, haeba ho hlokahala, ebe u tobetsa foldareng ea Sign.
c. Tobetsa nthong habeli ho bula
d Netefatsa hore tlhahisoleseling e saenneng ea elektroniki e teng tokomaneng

e. Khetha khetho ea Review konopo ea seea-le-moea ho Action Pane, ebe OK & koala kapa OK & E latelang.
f. Fekse tokomane e saennoeng setsing sa kopo ka kopo ea Medical Record u sebelisa mokhoa o teng.
1. Template: Litlhoko tsa Order tsa AMB CP

Ho Romela Tokomane Chate Ntle le Review

a. Sheba Poso e le Lebokose le Tiisitsoeng.
b. Fetola Letsatsi la Letšoao, ha ho hlokahala.
c. Khetha konopo ea seea-le-moea e Phethiloeng.
d. Kenya lebitso la mosebelisi sebakeng sa Mofani oa Phethahatso.
1. Motho ea kenyang boitsebiso le ho romela tokomane ka chate ea mokuli o nkoa e le mofani oa Phethahatso. Sena se tla tšoaea tokomane ka signature ea molao ea mosebelisi le nako/letsatsi stamp.
2. Sebelisa khalase ea ho hōlisa ho batla mosebedisi.
e. Tobetsa OK ho romela tokomane chateng ea mokuli.

Ho romela Tokomane Chateng ea Mofani/Setho sa Basebetsi Review

a. Sheba Poso e le Lebokose le Tiisitsoeng.
b. Fetola Letsatsi la Letšoao, ha ho hlokahala.
c. Kenya reviewlebitso la motho (mofani kapa setho sa basebetsi se ka sebelisoa) lebaleng la Mofani.
1. Sebelisa khalase ea ho hōlisa ho batla mosebedisi.
d. Khetha Re e Kopantsoengview konopo ea seea-le-moea.
e. Tobetsa Add.
f. Mosebelisi ea khethiloeng o tla thathamisoa. Tlatsa mehato ea d le e ka makhetlo a mangata kamoo ho hlokahalang.
g. Kenya lebitso la mosebelisi sebakeng sa Bafani ba Phethahatso.
h. Tobetsa OK. Sena se tla romela tokomane ho chate ea mokuli le ka moraoviewer's message center inbox.

Litokomane / Lisebelisoa

Cerner Work Queue Monitor [pdf] Bukana ea Mosebelisi
Tlhokomeliso ea Lethathamo la Mosebetsi, Mosebetsi, Mohlahlobi oa Lethathamo, Mohlahlobi

Litšupiso

Bukana ea Mosebelisi

Cerner Work Queue Monitor

Tlhahisoleseding ya Sehlahiswa