Metron STANDARD(+), DUO(+), TOWER STANDARD/DUO/QUATTRO(+) User Manual

Metron
Podnart 33, SI-4244 Podnart
info@metron.si
+386 51 320 538

Introduction

METRON wall-mounted STANDARD/DUO and floor-mounted TOWER STANDARD/DUO/QUATTRO are heavy-duty all-metal modular EV charging stations designed for long-life operation with maximum user safety features. They offer smart charging via Metron proprietary Hardwired or Wireless Dynamic Power Control system, an OCPP module with RFID reader for connecting to any cloud backend platform for payment and energy monitoring, an ISO 15118 high-level communication module for simple charging authorization and V2G capability, MODBUS TCP/IP support, OTA software updates, and more.

STANDARD models offer charging power up to 22 kW (3x32A), DUO models offer charging power up to 2 x 22 kW, and QUATTRO models offer charging power up to 4 x 22 kW. All models come with an oversized main charging power contactor with a 63A current rating for long-life operation (20 years+), a modular RCCB device (Type B or Type A with 6mA DC) with 10,000A short circuit breaking capacity, and a modular automatic circuit breaker with 10,000A short circuit breaking capacity. This ensures not only safest domestic use but also allows the stations to be installed in industrial areas for commercial use. The modular design ensures on-site repairability in a maximum of 15 minutes. Stations with built-in charging cables can also be equipped with a TESLA remote charge port opener & plug unlocker.

Any other use is not allowed and is regarded as improper use.

Before using the EV charging station, please thoroughly read this manual and follow the instructions provided herein. Please keep the manual for future use. If you are unsure about the proper usage, please contact the manufacturer or your dealer before usage.

Improper Use

Improper use can lead to property damage or personal injury. In such cases, the manufacturer and retailer accept no liability. Warranty will be voided in case of improper use. You must not:

  • Modify or manipulate the EV charging station!
  • Drive over plugs and cables of the EV charging station!
  • Draw more than the maximum specified charging current from the EV charging station!
  • Connect unsuitable plugs and cables!
  • Use the EV charging station if damaged!

General Safety Instructions

  • Carefully read these security instructions before using the product!
  • Never draw more than the maximum specified charging current from the EV charging station!
  • Children are not allowed to use the EV charging station.
  • Keep animals away while using the EV charging station.
  • Avoid liquids entering the EV charging station. Never use the EV charging station if the sockets or plugs are wet.
  • Only connect undamaged, designated, and labelled plugs & cables to the EV charging station.

Symbols Used

The following symbols are used in this manual and on the product:

SymbolDescription
⚠️This symbol indicates a danger with a risk of causing serious injury or death or damage if not avoided.
CECE symbol is a mark of conformity indicating that a product complies with European Union directives and regulations.
♻️This symbol signifies the requirement for separate disposal of electrical and electronic waste. See chapter disposal.
ℹ️Please read the manual before using the EV charging station.
Risk of electric shock due to dangerous voltage when used incorrectly.
?️Do not use and store the EV charging station below or above the specified temperature.

Get Started

  • Check the EV charging station before use. Do not use the EV charging station if damaged!
  • Socket will provide a high voltage (230/400 V)!
  • Never draw more than the maximum specified charging current from the EV charging station!
  • Do not use the EV charging station if the socket and plug are wet.
  • Only connect undamaged, designated, and labelled plugs & cables to the EV charging station.
  • Avoid using multiple adapter/power strips as they can lead to overload.
  • Don't unplug during the charging process.
  • Always operate in the specified order of steps.

When no electric vehicle is connected, the blue LED STATUS O-ring around the station's black push button(s) glows constantly, indicating standby/ready status. When you plug in the vehicle, the STATUS LED O-ring starts blinking slowly, meaning the vehicle is charging. When your electric vehicle is fully charged, the LED O-ring glows constantly again.

If a hardwired or wireless Metron Dynamic Power Control system is installed, the charging power is dynamically controlled to prevent blowing main house fuses and not surpass the grid power draw limit agreed with the grid operator/electricity supplier. This system also smartly takes into account the solar/wind/hydro power plant if the house has one installed (see chapter "METRON Hardwired or Wireless Dynamic Power Control" for more info). You can also use the built-in Metron Charge Control app and/or cloud-based Metron Device Access app to set charging power, monitor charging & house & solar power & energy, set scheduled charging, activate solar SURPLUS charging, and much more (see chapter "Local WiFi METRON Charge Control app and internet based Metron Device Access app" for more info).

If the station is configured such that authorization is needed for charging start, the STATUS LED O-ring blinks briefly every 2 seconds. After successful authorization (RFID, AutoCharge, OCPP backend, Metron Charge Control app, etc.), the STATUS LED O-ring behaves normally.

Setting the Desired Charging Current / Power without WiFi Connection

METRON EV charging stations allow users to set the desired charging current/power before plugging in the electric vehicle. The procedure is simple:

  • Press and hold the push button: The blue STATUS LED O-ring switches off immediately.
  • After 5 seconds, the blue STATUS LED O-ring starts blinking slowly.
  • Releasing the push button after a certain number of blue LED O-ring blinks determines the charging current/power as follows:

Applies to all station versions!

Number of LED blinksCharging current/power
1-phase stations3-phase stations
11 x 6 A / 1.4 kW3 x 6 A / 4.1 kW
21 x 8 A / 1.8 kW3 x 8 A / 5.5 kW
31 x 10 A / 2.3 kW3 x 10 A / 6.9 kW
41 x 13 A / 3.0 kW3 x 13 A / 9.0 kW
51 x 16 A / 3.7 kW3 x 16 A / 11.0 kW
6*1 x 20 A / 4.6 kW3 x 20 A / 13.9 kW
7*1 x 25 A / 5.8 kW3 x 25 A / 17.3 kW
8*1 x 32 A / 7.4 kW3 x 32 A / 22.0 kW

* 1-phase 7.4 kW and 3-phase 22 kW stations only.

Diagram illustrating the charging station's LED O-ring status indicator and push button.

New charging current/power setting is stored in the memory and remains the same (even after the power supply is not present anymore) until the next setting change is performed.

Remote Charge Port Open & Plug Unlock for Tesla Electric Vehicles

Metron charging stations with built-in charging cables can be equipped with TESLA remote charge port open & plug unlock electronics. Pressing a "2-function" button on the vehicle Type 2 plug sends a remote-control signal to your TESLA vehicle charge port, which then opens. The signal range is usually between 3 and 15 meters. This feature eliminates the need for the user to touch the smartphone or Tesla central screen to open the charge port. The remote-control signal also wakes up the Tesla vehicle from sleep; sometimes the button needs to be pressed several times to wake up the vehicle.

To unplug while still charging or when charging is completed, press and hold the "2-function" button for a second. The car will unlock the vehicle plug (only if the car is unlocked/owner nearby!) and then you can unplug it. The plug unlock function works even if the charging station is not powered (manually turned off, grid power outage, etc.).

This feature once again eliminates the need for the user to touch the smartphone or Tesla central screen to unlock the charging plug from the Tesla charge port.

Illustration of a Tesla vehicle's charge port with the '2-function' button integrated into the charging cable plug.

Local WiFi METRON Charge Control App and Internet Based Metron Device Access App

Each "+" marked Smart EV charging station features a built-in WiFi access point with the preloaded Metron Charge Control App (web server), allowing installers and users to connect locally using a smartphone, tablet, or PC – no additional app installation required & no internet access required. Additionally, when the Smart EV charging station is connected to the internet via WiFi, users gain access to a second web-based application – Metron Device Access. This cloud-based (Metron HUB) platform can be accessed over the internet from anywhere.

Using the Metron Charge Control app and Metron Device Access app, users can:

  • Set the desired charging current, limit charging energy, set weekly scheduled charging.
  • Turn on/off solar SURPLUS charging if a solar power plant is installed.
  • See all measurements of charging power, charging current, and charging energy.
  • Perform OTA (over-the-air) installation of UPDATES for application firmware.
  • Set system parameters (Charge Control app only).
  • If METRON Dynamic EV Charging for house main fuse protection is installed, the user can also see house load, house energy consumption, solar power, and solar energy production.

To connect to the WiFi METRON Charge Control application, you need to do the following:

  • Connect the charging station to power, go to the WiFi menu on your smartphone/tablet/PC, and search for WiFi networks.
  • Find "METRON Station 1" (default) network and connect to it; enter the WiFi password 12345678.
  • Scan the QR code found on the station and follow the link (it will open your default web browser and launch the Metron Charge Control automatically); OR open your favorite web browser and type in the following IP address: http://192.168.4.4 -> The METRON Charge Control application will be loaded immediately.

For accessing the Metron Device Access cloud-based app, you need to connect to the Charge Control app, enter the "Settings" menu, and connect the smart portable charger to a local WiFi network with internet access. After that, the Smart EV charging station starts communicating with Metron HUB cloud, and the Metron Device Access app becomes accessible via the following internet address: https://metron-app.eu/<controller serial number> (the link is shown in the Charge Control app). The default user access password is "12345678" (it is recommended to change it).

The METRON Charge Control and Metron Device Access applications are intuitive and usually do not need more instructions to be used; just browse and explore the functions. Where additional user information is required, important user instructions are explained under "notes". If you do not understand something, please feel free to contact Metron.

NOTE: If you changed the Charge Control WiFi password and forgot it, you need to do the following to reset it to default:

  • Disconnect the station from power, press the "Push Button", and keep it pressed.
  • Connect the station to power. The blue STATUS LED O-ring starts blinking 2 times.
  • After 30 seconds, the blue STATUS LED O-ring will turn on for 3 seconds and then turn off.
  • Release the "Push Button", and the WiFi name (ssid) & password are reset to default values.

Screenshots of the Metron Charge Control app interface, showing charging power settings and status, and the Metron Device Access app interface, displaying house power, solar production, and charging session details.

METRON Hardwired and Wireless Dynamic Power Control (SMART "+" Charging Stations Only)

Smart "+" marked EV charging stations can be equipped with Hardwired (1 station per main fuse) or Wireless Dynamic Power Control system (up to 150 charging stations per main fuse). This system constantly monitors the load at the house main fuse using electric current sensors and dynamically adjusts (lowering or rising) the charging current/power of your electric vehicle in a way that the main house fuse never gets overloaded (never blows-up) and the grid power draw limit is not exceeded. If the house has a solar (or wind/hydro) power plant installed, this system allows higher current/power charging than would be allowed by the main fuse and also enables the possibility of user-activated solar SURPLUS charging, which means the vehicle will be charged only with excess solar power without taking any energy from the grid. METRON Wireless Dynamic Power Control system is designed to work with 1-phase and 3-phase power systems. In short, the METRON Dynamic Power Control system enables users to charge their electric vehicle without worrying about the load other household appliances might draw from the in-house grid.

For 1-station Hardwired Dynamic Power Control, the installer needs only to place clamp-on current sensors on the main house power inlet and solar power plant (if present). In case of dynamically controlling 2 or more charging stations, this can be done wirelessly only, as this greatly reduces cabling and thus cost. For METRON Wireless Dynamic Power Control, all you need is 1 pc METRON Dynamic EV Charging Unit (models 3FD-3 & 3FD-3.1) with clamp-on current sensors. This way, up to 150 Metron wall-mounted, floor-mounted, or even METRON smart portable EV charging stations can be controlled; main fuses with rated currents up to 1000A and grid power draw limits up to 700 kW are supported.

Note: Wireless signal has an open-air space range of 500m with a built-in antenna and up to 2000m with additional antennas on the METRON Dynamic EV Charging Unit (models 3FD-3 & 3FD-3.1). If the system is installed within one house, usually no additional antenna is needed.

Diagram illustrating the Metron Dynamic Power Control system. It shows a solar power plant, main fuse, current sensors, a Metron Dynamic EV Charging Unit (3FD-3), and connected Metron EV charging stations (wall-mounted and portable), depicting the flow of power and communication.

Detailed schematics for installing the METRON Dynamic Power Control system are located in a separate installation manual, intended for qualified installers only.

MODBUS TCP/IP Communication

Smart "+" marked EV charging stations support the Modbus TCP/IP communication protocol, which enables third-party home automation systems to monitor and control each charging station connected to the local WiFi network. A Modbus MASTER device can read real-time charging power, current, voltage, and charging energy information from the portable charger and also set the charging current. The needed Metron MODBUS TCP/IP REGISTER TABLE is available for download from the Metron web shop/site.

Status Notification by LED O-ring

The STATUS LED O-ring provides notifications about the charging station's status:

STATUS LED O-ring stateNOTIFICATION
Blue LED blinking slowly when power supply is appliedIndicating previous saved current setting
Blue LED constantly ON when not plugged inStand-by/Ready to charge
Blue LED blinking slowly when plugged inCharging
Blue LED constantly ON when plugged inElectric vehicle fully charged
Blue LED blinking slowly 2 times when plugged inElectric vehicle requests room ventilation (no charging)
Blue LED blinking slowly 4 times (plugged in or not plugged in)Charging temporary terminated by Dynamic Power Control system, no wireless RF signal from METRON Dynamic EV Charging Unit, or charging terminated by the user
Blue LED blinking slowly 9 timesNo wireless RF signal from METRON Dynamic EV Charging Unit
Blue LED blinking fast (plugged in or not plugged in)Charging terminated due to overcurrent (unplug to reset, vehicle service may be needed)
Purple and red LED blinking 4 times (newer versions)Station or vehicle fault

Technical Specifications

The following tables detail the technical specifications for Metron charging stations.

STANDARD(+) & TOWER STANDARD(+)DUO(+) & TOWER DUO(+) & TOWER QUATTRO(+)
STANDARD(+)TOWER STANDARD(+)DUO(+)TOWER DUO(+) & QUATTRO(+)
Charging station plug/socket typeType 2 / Type 1 (IEC 62196 / SAE J1772) female plug or Type 2 Female charging socket
Max. charging power3.7 kW or 7.4 kW (1-phase)
11 kW or 22 kW (3-phase)
3.7 kW or 7.4 kW (1-phase)
11 kW or 22 kW (3-phase)
2* x 3.7 kW or 2* x 7.4 kW (1-phase), 2* x 11 kW or 2* x 22 kW (3-phase); (*4 instead of 2 for QUATTRO models)2* x 3.7 kW or 2* x 7.4 kW (1-phase), 2* x 11 kW or 2* x 22 kW (3-phase); (*4 instead of 2 for QUATTRO models)
Max. charging current16 A or 32 A (1-phase), 3x16 A or 3x32 A (3-phase)16 A or 32 A (1-phase), 3x16 A or 3x32 A (3-phase)2* x 16 A or 2* x 32 A (1-phase), 2* x 3x16 A or 2* x 3x32 A (3-phase); (*4 instead of 2 for QUATTRO models)2* x 16 A or 2* x 32 A (1-phase), 2* x 3x16 A or 2* x 3x32 A (3-phase); (*4 instead of 2 for QUATTRO models)
Possible charging current settings (by user)6/8/10/13/16/20**/25**/32**A via front button, "+" models from 6A in 1A steps to 16A or 32A via WiFi Metron Charge Control app. ** 32 A rated stations only6/8/10/13/16/20**/25**/32**A via front button, "+" models from 6A in 1A steps to 16A or 32A via WiFi Metron Charge Control app. ** 32 A rated stations only6/8/10/13/16/20**/25**/ 32**A via front button, "+" models from 6A in 1A steps to 16A or 32A via WiFi Metron Charge Control app. (for each socket/plug independently) ** 32 A rated stations only6/8/10/13/16/20**/25**/ 32**A via front button, "+" models from 6A in 1A steps to 16A or 32A via WiFi Metron Charge Control app. (for each socket/plug independently) ** 32 A rated stations only
Rated Voltage230 Vac (1-phase), 400 Vac (3-phase)
Operating voltage / frequencyfrom 180 V up to 270 V (phase voltage) / 50 Hz
Overvoltage categoryIII (IEC/EN 60664)
Power consumption5 W5 W10 W (DUO), 20 W (QUATTRO)10 W (DUO), 20 W (QUATTRO)
Charging cable (applicable for stations with cable and charging plug)Straight (any length) or SPIRAL, Black or Orange color. Premium quality according to EV charge cable standard EN 50620Straight (any length) or SPIRAL, Black or Orange color. Premium quality according to EV charge cable standard EN 50620Straight (any length) or SPIRAL, Black or Orange color. Premium quality according to EV charge cable standard EN 50620Straight (any length) or SPIRAL, Black or Orange color. Premium quality according to EV charge cable standard EN 50620
Type 2 or Type 1 plug holderOptional for all models with charging cableOptional for all models with charging cableOptional for all models with charging cableOptional for all models with charging cable
Tesla remote for opening charge port and unlocking the plug - integrated in Type 2 plugOptional for all models with Type 2 plugOptional for all models with Type 2 plugOptional for all models with Type 2 plugOptional for all models with Type 2 plug
Locking mechanism for Type 2 charging socketOptional for all models with Type 2 socketOptional for all models with Type 2 socketOptional for all models with Type 2 socketOptional for all models with Type 2 socket
Main charging contactor rated current-carrying capacity63 A (all models without exceptions to ensure safe and long-lasting operation)
Overcurrent protection1 x circuit breaker C20A or C40A for charging + 1 x circuit breaker C2A for electronics; 10,000 A short circuit breaking capacity1 x circuit breaker C20A or C40A for charging + 1 x circuit breaker C2A for electronics; 10,000 A short circuit breaking capacity2* x circuit breaker C20A or C40A for charging + 2* x circuit breaker C2A for electronics; 10,000 A short circuit breaking capacity; (*4 instead of 2 for QUATTRO models)2* x circuit breaker C20A or C40A for charging + 2* x circuit breaker C2A for electronics; 10,000 A short circuit breaking capacity; (*4 instead of 2 for QUATTRO models)
Additional independent numerical (software) overcurrent protection (acts on charging contactor)YES, Smart "+" models onlyYES, Smart "+" models onlyYES, Smart "+" models onlyYES, Smart "+" models only
Differential protection - Residual Current Circuit Breaker (RCCB)1 x Type B or Type A 30 mA AC with 6mA DC; 10,000 A short circuit breaking capacity1 x Type B or Type A 30 mA AC with 6mA DC; 10,000 A short circuit breaking capacity2* x Type B or Type A 30 mA AC with 6mA DC; 10,000 A short circuit breaking capacity; (*4 instead of 2 for QUATTRO models)2* x Type B or Type A 30 mA AC with 6mA DC; 10,000 A short circuit breaking capacity; (*4 instead of 2 for QUATTRO models)
MID certified Energy meterOptional for all modelsOptional for all modelsOptional for all modelsOptional for all models
METRON proprietary Hardwired or Wireless Dynamic Power Control systemYES, Smart "+" models onlyYES, Smart "+" models onlyYES, Smart "+" models onlyYES, Smart "+" models only
MODBUS TCP/IP supportYES, Smart "+" models onlyYES, Smart "+" models onlyYES, Smart "+" models onlyYES, Smart "+" models only
Switching between 1-phase and 3-phase chargingOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models only
OCPP 1.6J module with integrated WiFi and Ethernet internet connectivity for remote monitoring and payment, also supports OCPP load managementOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models only
RFID reader for ISO/IEC 14443A compatible MIFARE cards/tags, internal storage for 100 cards with energy meter for each cardOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models only
ISO 15118 High-level communication module with AutoCharge and future V2G capability, internal storage for 100 vehicles with energy meter for each vehicle (AutoCharge)Optional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models only
LED display (resistant to high temperatures and direct solar irradiation)Optional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models only
4G/5G RouterOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models only
Network/ethernet switchOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models onlyOptional for Smart "+" models only
Analog input for controlling charging current/power (0-5V or 0-10V or 0-20mA)YES, all modelsYES, all modelsYES, all modelsYES, all models
Digital input for charging authorization/activation by external deviceYES, all modelsYES, all modelsYES, all modelsYES, all models
WiFi Metron Charge Control app. (web based)YES, Smart "+" models onlyYES, Smart "+" models onlyYES, Smart "+" models onlyYES, Smart "+" models only
Supported WiFi standardsIEEE 802.11b/g/n (Smart "+" models only)IEEE 802.11b/g/n (Smart "+" models only)IEEE 802.11b/g/n (Smart "+" models only)IEEE 802.11b/g/n (Smart "+" models only)
WiFi speedup to 150 Mbit/s (Smart "+" models only)up to 150 Mbit/s (Smart "+" models only)up to 150 Mbit/s (Smart "+" models only)up to 150 Mbit/s (Smart "+" models only)
WiFi securityWPA2 (Smart "+" models only)WPA2 (Smart "+" models only)WPA2 (Smart "+" models only)WPA2 (Smart "+" models only)
WiFi signal rangeup to 20 m (Smart "+" models only)up to 20 m (Smart "+" models only)up to 20 m (Smart "+" models only)up to 20 m (Smart "+" models only)
STANDARD(+) & TOWER STANDARD(+)DUO(+) & TOWER DUO(+) & TOWER QUATTRO(+)
STANDARD(+)
TOWER STANDARD(+)
DUO(+)
TOWER DUO(+) & QUATTRO(+)
Enclosure materialSTANDARD(+): 2-3mm thick steel + ultra clear tempered glass with white ceramic back coat
TOWER STANDARD(+): 1.5mm thick stainless steel + ultra clear tempered glass with white ceramic back coat
DUO(+): 2-3mm thick steel + ultra clear tempered glass with white ceramic back coat
TOWER DUO & QUATTRO(+): 1.5mm thick stainless steel + ultra clear tempered glass with white ceramic back coat
Paint/anti-corrosion protectionStructural powder coat
ColorAnthracite grey, other colors on request
UV resistanceYes (all parts)
Operating ambient air temperature rangefrom -30°C to +50°C
Storage temperaturefrom -40 °C to +70 °C
Maximum operating altitude2000 m
Relative ambient humidity (operation and storage)max 95% (without condensation)
IP RatingIP54 (rain proof)
IK RatingIK10 (impact/shock proof)
Access for maintenance and repairDoor with key lock
Minimum required power supply cable cross section (copper)3G2.5 mm² for 3.7 kW
3G6 mm² for 7.4 kW
5G2.5 mm² for 11 kW
5G6 mm² for 22 kW
3G6 mm² for 2 x 3.7 kW
3G16 mm² for 2 x 7.4 kW
5G6 mm² for 2 x 11 kW
5G16 mm² for 2 x 22 kW
5G35 mm² for 4 x 22 kW
Dimensions (HxWxD)STANDARD(+): 340 x 240 x 100 mm
TOWER STANDARD(+): 1400 x 200 x 150 mm
DUO(+): 500 x 370 x 100 mm
TOWER DUO(+) & QUATTRO(+): 1400 x 300 x 200 mm
WeightSTANDARD(+): Approx. 8-10 kg
TOWER STANDARD(+): Approx. 20-22 kg
DUO(+): Approx. 16-20 kg
TOWER DUO(+): Approx. 30-34 kg
TOWER QUATTRO(+): Approx. 34-38 kg

What is RCCB and How Does it Work?

RCCB is an acronym for Residual Current Circuit Breaker; sometimes it can be called also Earth Leakage Circuit Breaker or Safety Switch. Its purpose is to prevent you from getting a fatal electric shock if you touch a live part, such as a bare copper wire under high voltage. RCCBs offer a level of personal protection that ordinary fuses/circuit-breakers cannot provide. RCCB constantly monitors the electric current flowing through one or more circuits which it protects. If it detects electricity flowing down an unintended path, such as through a person who has touched a live part, the RCCB will switch the circuit off very quickly, significantly reducing the risk of death or serious injury. Every charging station has an integrated Type A 30mA AC + 6mA DC or Type B RCCB, which ensures the maximum possible level of personal protection as it protects users from AC, pulsating DC, and pure DC leakage currents.

Cleaning

  • Use only a dry or damp cloth for cleaning the switched-off EV charging station. Do not use cleaning detergents.
  • ⚠️ EV charging station must be switched off before cleaning!
  • Avoid water getting to contact parts!

Disposal

The symbol "♻️" signifies the requirement for separate disposal of electrical and electronic waste. These devices may contain hazardous and environmentally harmful substances. Please take such devices to a designated collection point for the recycling of electrical and electronic equipment and do not dispose of them in regular household waste. You can obtain further information from local waste disposal services or the company from which you purchased the product.

Green Production

All Metron products are produced in a carbon-neutral way by using a "Sustainable energy cycle" method. The production plant where charging cables and portable charging stations are made is the first fully sustainable production facility for EV charging cables. All energy needed for the heating and cooling of the building, the production process, and for the transportation of goods and employees (except deliveries of heavy materials by trucks) is produced by 2 photovoltaic power plants and stored in 4 storage batteries. Almost all of the raw materials used (cables, plugs) are produced in the EU, to shorten supply routes and support the local economy. Buying Metron products helps develop a sustainable economy.

Limited Warranty

METRON warrants its product to the original consumer purchaser that it will repair, or replace, any product that is determined to be defective for the following terms: Two (2) years from the date of purchase on all components. To be eligible for repair or replacement under this warranty, the product in question must be sent back to METRON within the warranty period, and the original consumer purchaser must comply with the following conditions: The product thereof must not have been modified or altered in any way by an unauthorized source; The product thereof must have been used in accordance with the user manual. This limited warranty does not cover: Damage due to improper use; Accidental or intentional damage; Misuse, abuse, corrosion, or neglect; Product impaired by severe natural conditions, such as excessive hail storms, lightning strikes, tornados, flooding, ice, or other natural occurrences; Damage due to improper packaging on return shipment. Any and all labor charges for troubleshooting, removal, or replacement of the product are not covered by this warranty and will not be honored by METRON. All shipping costs regarding repair or replacement of the product are to be pre-paid by the original consumer purchaser.

Models: STANDARD, DUO, TOWER_STANDARD, DUO, QUATTRO, Standard DUO Charging Station, DUO Charging Station, Charging Station, Station

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