VIZIO Quick Start Guide

IMPORTANT SAFETY INSTRUCTIONS

Your TV is designed and manufactured to operate within defined design limits. Misuse may result in electric shock or fire. To prevent your TV from being damaged, the following instructions should be observed for the installation, use, and maintenance of your TV. Read the following safety instructions before operating your TV. Keep these instructions in a safe place for future reference.

• To reduce the risk of electric shock or component damage, switch off the power before connecting other components to your TV.
• Read and keep these instructions.
• Heed all warnings and follow all instructions.
• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades and a third grounding prong. If the provided plug does not fit your outlet, consult an electrician.
• Protect the power cord from being walked on or pinched.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer. Use caution when moving carts to avoid tip-over injuries.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power cord/plug damage, liquid spills, dropped objects, exposure to rain/moisture, abnormal operation, or if dropped.
• Unplug the power cord before cleaning your TV.
• When moving your TV from a cold to a warm environment, condensation may form. Wait before turning on your TV to avoid fire, electric shock, or component damage.
• Maintain a distance of at least three feet between your TV and any heat source. Do not install your TV close to smoke.
• Slots and openings in the back and bottom are for ventilation. Do not block or cover them. Do not place your TV in a bookcase or cabinet unless proper ventilation is provided.
• Never push any object into the slots and openings. Do not place objects on top of your TV, as this could cause fire or electric shock. Never spill liquids on your TV.
• Operate your TV only from the type of power source indicated on the label. Consult your dealer or local power company if unsure.
• Do not apply pressure or throw objects at your TV, as this may compromise display integrity. Manufacturer's warranty does not cover user abuse or improper installations.
• The power cord must be replaced if using a different voltage than specified. Contact your dealer for more information.
• When connected to a power outlet, power is always flowing into your TV. To totally disconnect power, unplug the power cord.
• The lightning flash with arrowhead symbol ⚡️ indicates the presence of uninsulated, dangerous voltage within the TV that may pose a risk of electric shock.
• Do not overload power strips and extension cords.
• The wall socket should be installed near your TV and easily accessible.
• Only use the marked voltage for your TV. Other voltages may cause fire or electric shock.
• Do not touch the power cord during lightning. Avoid handling the power cord during electrical storms.
• Unplug your TV during a lightning storm or when it will not be used for a long period to protect it from power surges.
• Do not attempt to repair or service your TV yourself. Opening the back cover may expose you to high voltages, electric shock, and other hazards. Refer all servicing to qualified personnel.
• WARNING: Keep your TV away from moisture. Do not expose your TV to rain or moisture. If water penetrates, unplug the power cord and contact your dealer. Continuous use may result in fire or electric shock.
• Do not use your TV if any abnormality occurs. If smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair it yourself.
• Avoid using dropped or damaged appliances. If the housing is damaged, internal components may function abnormally. Unplug immediately and contact your dealer. Continued use may cause fire or electric shock.
• Do not install your TV in areas with heavy dust or high humidity.
• Follow instructions for moving your TV. Ensure all cables are unplugged before moving.
• When unplugging, hold the AC/DC power adapter, not the cord. Pulling the cord may damage wires and cause fire or electric shock.
• To reduce the risk of electric shock, do not touch connectors with wet hands.
• Insert batteries according to instructions. Incorrect polarities may cause leaks. Do not expose batteries to excessive heat.
• If the power cord fails or frays, liquid sprays into the TV, your TV is exposed to moisture, dropped or damaged, or its performance changes substantially, contact your dealer.
• This apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids shall be placed on it.
• The mains plug or appliance coupler is used as the disconnect device and shall remain readily operable.
• CAUTION: Servicing instructions are for qualified personnel only. Do not perform servicing other than that contained in the operating instructions unless qualified.
• The lightning flash with arrowhead symbol ⚡️ indicates the presence of uninsulated, dangerous voltage within the product's enclosure that may constitute a risk of electrical shock.

This product qualifies for ENERGY STAR in the "factory default" setting. Changing settings may increase power consumption.

TELEVISION ANTENNA CONNECTION PROTECTION

A diagram illustrates the proper grounding of an outdoor antenna system for lightning protection. It shows a ground clamp connecting the antenna mast to a grounding conductor, which leads to a grounding electrode system. An antenna discharge unit is also depicted.

• If connecting an outside antenna/satellite dish or cable system, ensure it is electrically grounded for protection against voltage surges and static charges.
• Article 810 of the National Electrical Code provides guidelines for proper grounding.
• For added protection during lightning storms or when unattended, unplug the TV from the wall outlet and disconnect the antenna or cable system.
• Do not locate the antenna near overhead light or power circuits, or where it could fall into them. Remember, the screen of the coaxial cable is intended to be connected to earth in the building installation.

Support and Assistance

For questions and answers, visit SUPPORT.VIZIO.COM.

Find help with:

• New Product Setup
• Connecting Your Devices
• Technical Problems
• Product Updates
• And More

Live Chat Support Available

You can also contact the VIZIO support team:

• Phone: (877) 698-4946 (TOLL-FREE)
• Email: techsupport@VIZIO.com
• Hours Of Operation: Monday - Friday: 7 AM TO 11 PM (CST), Saturday - Sunday: 9 AM TO 6 PM (CST)

PACKAGE CONTENTS

The package includes:

• VIZIO LED HDTV with Stand
• Remote Control with Batteries
• This Quick Start Guide
• Power Cord
• 3 x M5 16mm Phillips Screws

USING THE REMOTE

A diagram shows the VIZIO remote control with various buttons labeled:

• INPUT: Change the currently-displayed input.
• A/V CONTROLS: Control USB media player.
• CLOSED CAPTIONS (CC): Turn closed captions on and off.
• EXIT: Close the on-screen menu.
• BACK: Go to the previous on-screen menu.
• HOT KEYS: Perform functions within an on-screen menu or app.
• VOLUME UP/DOWN: Increase or decrease loudness of the audio.
• MUTE: Turn the audio off or on.
• NUMBER PAD: Manually enter a channel.
• WIDE: Switch the display mode.
• APP LAUNCHER: Quickly launch the pictured app.
• POWER: Turn TV on or off.
• INFO: Display the info window.
• MENU: Display the on-screen menu.
• OK: Select the highlighted menu option.
• ARROW: Navigate the on-screen menu.
• GUIDE: Display the info window.
• V BUTTON: Open the V.I.A. Plus Dock.
• CHANNEL UP/DOWN: Change the channel.
• LAST: Return to the channel last viewed.
• DASH (-): Use with the number pad to manually enter a digital sub-channel (e.g., 18-4 or 18-5).

INSTALLING THE BASE

Step 1: It is recommended that two people take part in the base installation. Place the TV screen-down on a clean, flat, soft surface (such as carpet, rug, or blanket) to prevent scratches or damage to the screen.

Step 2: Align the base with the neck of the TV, ensuring the tabs are properly inserted. Insert three (3) M5 16mm Phillips screws (included) and tighten them using a Phillips screwdriver to secure the base to the TV. When finished, place the TV on a stable, level surface.

FIRST-TIME SETUP

Step 1: Connect Devices

Connect all of your devices first. Choose ONE connection type for each device. Match colored connectors to colored ports.

A diagram shows the back of the TV with various ports labeled:

• USB
• HDMI (BEST)
• ETHERNET
• COMPONENT (BETTER)
• COMPOSITE (GOOD)
• DTV/TV
• CABLE/ANTENNA

Connection Types:

• HDMI CABLE (BEST): DIGITAL, HD VIDEO (1080p), HD AUDIO.
• COMPONENT CABLE (BETTER): ANALOG, HD VIDEO (1080i), STEREO AUDIO.
• COAXIAL CABLE (BETTER): ANALOG, HD VIDEO (1080i), STEREO AUDIO.
• AV CABLE (GOOD): ANALOG, VIDEO (480i), STEREO AUDIO.

Commonly-connected devices include Cable or Satellite Boxes, Blu-ray™ or DVD Players, and Game Consoles.

Step 2: Install Remote Batteries

Remove the battery cover by pressing gently on the V logo and sliding away from the remote. Insert the included batteries. Gently slide the battery cover back into place.

Step 3: Connect to Internet (Ethernet)

If you have a high-speed internet connection, connect an Ethernet cable from your modem or router to the back of the TV. VIZIO recommends using an Ethernet cable for the best Smart TV experience. Your TV also has built-in Wi-Fi (see Connecting to the Internet with Wi-Fi section).

Step 4: Connect Power

Connect the power cord to the back of the TV. The flat edge of the connector goes toward the inside of the TV. Plug the power cord into an electrical outlet.

Step 5: Initial Setup

Turn the TV on by pressing the Power button on the remote. The Setup App is displayed. Use the Arrow buttons on the remote to highlight 'Home Use' and press OK. Follow the on-screen instructions to complete the first-time setup.

The setup screen includes options to choose your mode (Store Demo or Home Use) and select a language (English, Español, Français). Pressing the OK button uses English as the primary language.

Note: Images shown are for illustrative purposes only and may be subject to change. The actual number of ports and their locations may vary depending on the model.

CONNECTING TO THE INTERNET WITH WIFI

If you have already set up a wireless connection during the first-time setup, you can skip this section.

To connect to a wireless network you will need:

• Wireless Router
• High-speed Internet connection
• SSID (Wireless network name)
• Network Password

For streaming video, your Internet connection speed should be 1.5 Mbps or higher. If unsure, contact your Internet Service Provider (ISP).

Steps:

1. Press the MENU Button to display the TV SETTINGS menu.
2. Use the Arrow Buttons to highlight Guided Setup and press OK. The GUIDED SETUP menu is displayed.
3. Highlight Network Setup and press OK. The Network Setup guide is displayed.
4. Highlight the name of your wireless network (SSID) and press OK. If your SSID is not visible, select 'Hidden Network' to enter it manually.
5. Using the on-screen keyboard, enter your network's password, then highlight Connect and press OK.

If you have trouble connecting, check your router placement. It should be in a place with minimal structural interference (e.g., away from thick walls or large metal objects) and away from other devices broadcasting at 2.4GHz.

VIEWING THE ON-SCREEN USER MANUAL

Accessing the Manual:

1. Press the MENU button on the remote control to display the SETTINGS menu.
2. Highlight 'User Manual' and press OK.

The on-screen User Manual interface is displayed, showing a Table of Contents and navigation controls.

Navigation:

• Use the Up and Down Arrow buttons to select the chapter.
• Use the Left and Right Arrow buttons to browse through pages.
• Press the EXIT button to exit the on-screen User Manual.

GETTING STARTED WITH VIZIO INTERNET APPS PLUS®

VIZIO Internet Apps Plus® (V.I.A. Plus) delivers popular online content to your TV, including movies, TV shows, music, weather, and news on demand.

A high-speed Internet connection is required to receive product updates and access online content.

Launching Apps:

• Press the OK button to launch an App.
• Press the Left/Right Arrow buttons to scroll through the Apps on the dock. The highlighted App is in the center.
• Press the V Button to display the V.I.A. Plus App Dock.
• Press the V Button twice to launch the fullscreen V.I.A. Plus Apps window.

The fullscreen V.I.A. Plus Apps window allows you to add and store apps. Apps are displayed on the first page in the Dock, and apps on additional pages can be moved to the Dock.

App Tabs: Browse through apps on tabs like 'My Apps', 'Featured', 'Latest', 'All Apps', and 'Categories'. You can add apps to your 'My Apps' tab or open them directly from the app store.

Note: App location, appearance, and availability are subject to change.

VIZIO RECOMMENDS

S2121w-D0 2.1 Channel Sound Stand with Integrated Subwoofer: An evolution in home theater, this compact sound stand delivers booming audio. With outstanding performance and a built-in subwoofer, it's a convenient audio upgrade for TVs up to 55 inches.

42" 5.1 HOME THEATER SOUND BAR WITH WIRELESS SUB & SATELLITE SPEAKERS: Experience pinnacle surround sound immersion. This sound bar comes with a wireless subwoofer, rear satellite speakers, Dolby and DTS audio technology, and Bluetooth connectivity for wireless music streaming.

Available at www.VIZIO.com. These products are sold separately.

HELP TOPICS

• How do I return to the Setup App? Press MENU > Guided Setup. Select the type of setup and press OK. To reset to factory defaults, press MENU > System > Reset & Admin > Reset TV to Factory Defaults. Enter your Parental Control Passcode if prompted, then select Reset. All settings will be lost.
• There is a picture, but there is no sound. Press VOLUME UP on the remote. Press MUTE to ensure mute is off. Press MENU, select Audio, and ensure TV Speakers is set to On.
• The TV displays "No Signal." Ensure your connected devices are turned on. Press INPUT on the remote and select the correct input (e.g., HDMI-1, COMP).
• There are black/gray bars on the top/bottom/sides of the screen. Some channels add black bars. Set the TV image mode using the WIDE button until the screen is filled, then press OK. Adjust video settings on your external device.
• There is no power. Ensure the power cord is securely connected to the TV and a working outlet. Press the POWER button on the remote or TV. If issues persist, try a different outlet.
• V.I.A. Plus is not working. Ensure your TV is connected to the Internet. Restart the App by pressing EXIT, then reopening it. Restart your TV by pressing POWER, then turning it back on.

LEGAL / COMPLIANCE

FCC Class B Radio Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. If interference occurs, users are encouraged to try correcting it by reorienting the antenna, increasing separation between equipment and receiver, connecting to a different circuit, or consulting a dealer/technician. This device complies with Part 15 of the FCC Rules, subject to conditions that it does not cause harmful interference and accepts any interference received.

Notice: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Shielded interface cables and AC power cord must be used.

LIMITED WARRANTY - USA

VIZIO provides a one (1) year limited warranty for non-commercial usage (90 days for commercial use) against defects in materials and workmanship for products purchased new in the United States and Puerto Rico. VIZIO will repair or replace the product at its discretion. To obtain warranty service, contact VIZIO Technical Support via email (TechSupport@VIZIO.com) or phone (877 MY VIZIO) during specified hours, or visit www.VIZIO.com. Pre-authorization is required. Replacement parts and products may be new or recertified. VIZIO is not responsible for transportation costs to the service center, but will cover return shipping.

Limitations and Exclusions: This warranty does not cover cosmetic damage, normal wear and tear, improper operation, power surges, signal issues, shipping damage, acts of God, misuse, modifications, installation/setup issues, or repairs by unauthorized personnel. Products with unreadable serial numbers or requiring routine maintenance are not covered. Products sold "AS IS", "FACTORY RECERTIFIED", or by non-authorized resellers are not covered.

Implied Warranties: Any implied warranties are limited in duration to the warranty period. VIZIO's total liability shall not exceed the purchase price of the product. VIZIO is not responsible for loss of use, data, commercial loss, or consequential damages. Some states do not allow limitations on implied warranties or consequential damages.

Personal Data: All contents and information will be deleted during warranty service. Users are responsible for restoring their own data and passwords.

LIMITED WARRANTY - CANADA

VIZIO provides a one-year limited warranty for non-commercial usage (90 days for commercial use) against defects in materials and workmanship for products purchased new in Canada. VIZIO will repair, replace, or refund the unit at its discretion. In-home service may be provided for TVs 32" or larger, subject to availability. TVs under 32" must be sent to a VIZIO service center. VIZIO covers return shipping costs. Similar limitations and exclusions as the USA warranty apply. This warranty is subject to change and can be viewed at www.vizio.ca.

LIMITED WARRANTY - MEXICO

VIZIO Sales & Marketing México S. de R.L. de C.V. provides a one-year limited warranty for non-commercial usage (90 days for commercial use) against defects in materials and workmanship for products purchased new in Mexico. VIZIO will repair or replace the unit at its discretion. Warranty service can be obtained via email (apoyotecnico.mx@VIZIO.com) or phone (001 (855) 472-7444). Similar limitations and exclusions as the USA warranty apply. Specific information for Mexico is provided, including authorized representatives and service procedures. This warranty is subject to change and can be viewed at www.VIZIO.mx.

Zero Bright Pixel Defect Guarantee: This policy covers "zero bright pixel" defects for the duration of the limited "ONE YEAR WARRANTY" on select new product purchases.

© 2014 VIZIO INC. ALL RIGHTS RESERVED. 141001OC-US-A