VIZIO E550i-A0 Quick Start Guide

Important Safety Instructions

Your VIZIO TV is designed for safe operation within defined limits. Misuse can result in electric shock or fire. Always observe the following instructions for installation, use, and maintenance. Keep these instructions in a safe place for future reference.

• Switch off power before connecting other components to reduce the risk of electric shock or component damage.
• Read and keep these instructions. Heed all warnings and follow all instructions.
• Do not use the apparatus near water or clean with a dry cloth only.
• Do not block ventilation openings and install according to manufacturer instructions.
• Avoid heat sources like radiators, stoves, or amplifiers.
• Do not defeat the safety purpose of polarized or grounding-type plugs. Consult an electrician if your outlet is incompatible.
• Protect the power cord from being walked on or pinched.
• Use only manufacturer-specified attachments/accessories.
• Use only with compatible carts, stands, tripods, brackets, or tables. Exercise caution when moving combinations to prevent tip-overs.
• Unplug during lightning storms or when unused for extended periods.
• Refer all servicing to qualified personnel. Servicing is required for damage, spills, exposure to rain/moisture, abnormal operation, or drops.
• Unplug the power cord before cleaning.
• Allow the TV to acclimate to temperature changes before turning on to prevent fire, electric shock, or component damage.
• Maintain at least three feet distance from heat sources and avoid proximity to smoke or moisture.
• Ensure ventilation openings are not blocked to prevent overheating and ensure reliable operation.
• Never insert objects into slots or place items on top of the TV, as this can cause short circuits, fire, or electric shock. Never spill liquids on the TV.
• Operate the TV only from the indicated power source type.
• Do not apply pressure or throw objects at the TV, as this may compromise the display integrity. User abuse or improper installations are not covered by warranty.
• Power cords must be replaced if using a different voltage.
• Your TV has a three-pronged grounded plug for safety. If your outlet is not grounded, have an electrician install a correct outlet or use a grounding adapter.
• Power is always flowing when connected to an outlet; unplug the power cord for total disconnection.
• The lightning flash with arrowhead symbol indicates the presence of dangerous voltage.
• Do not overload power strips and extension cords to prevent fire or electric shock.
• Ensure the wall socket is near and accessible.
• Only use the marked voltage; other voltages may cause fire or electric shock.
• Do not touch the power cord during lightning or electrical storms.
• Unplug during lightning storms or long periods of non-use to protect against power surges.
• Do not attempt self-repair; opening covers exposes you to hazards. Contact your dealer for service.
• Keep the TV away from moisture; unplug and contact your dealer if water penetrates.
• Do not use if any abnormality occurs (smoke, odor); unplug and contact your dealer immediately.
• Avoid using dropped or damaged appliances; unplug and contact your dealer for repair if housing is damaged.
• Do not install in areas with heavy dust or high humidity.
• Follow instructions for moving the TV, unplugging all cables first.
• When unplugging, hold the AC/DC power adapter, not the cord.
• To reduce the risk of electric shock, do not touch connectors with wet hands.
• Insert batteries according to instructions, observing polarity. Do not expose batteries to excessive heat.
• Contact the dealer if the power cord frays, liquid spills, the TV is exposed to moisture, is damaged, or its performance substantially changes.
• The apparatus shall not be exposed to dripping or splashing, and no liquid-filled objects shall be placed on it.
• The mains plug serves as the disconnect device and must remain readily operable.
• CAUTION: Servicing should only be performed by qualified personnel.

Let Us Help!

VIZIO offers free lifetime tech support. The VIZIO support team, based in the United States, can assist with New Product Setup, Connecting Your Devices, Technical Problems, and more.

Phone: (877) 878-4946 (TOLL-FREE)

Email: techsupport@VIZIO.com

Web: http://store.VIZIO.com/support

Hours of Operation:

• Monday - Friday: 5 AM to 9 PM (PST)
• Saturday - Sunday: 8 AM to 4 PM (PST)

We speak English, Spanish (Se habla Español), and French (Nous parlons Français).

Package Contents

Image of the VIZIO E550i-A0 LED HDTV displaying a hexagonal pattern.

The package includes:

• VIZIO LED HDTV with Stand
• Remote Control with Full Keyboard and Batteries
• This Quick Start Guide
• Power Cord
• 4 x M4 12mm Hex Screws
• 3 x M4 16mm Hex Screws
• Hex Wrench

Visuals of the VIZIO LED HDTV with Stand, a Remote Control with Full Keyboard and Batteries, a Power Cord, four M4 12mm Hex Screws, three M4 16mm Hex Screws, and a Hex Wrench.

Using the Remote

Diagram illustrating the VIZIO remote control with labels pointing to buttons such as POWER, INPUT, MENU, ARROW, VOLUME UP/DOWN, MUTE, NUMBER PAD, WIDE, EXIT, OK, BACK, GUIDE, V BUTTON, CHANNEL UP/DOWN, LAST, DASH, and APP LAUNCHER.

Key Functions:

• INPUT: Change the currently-displayed input.
• A/V CONTROLS: Control USB media player.
• CLOSED CAPTIONS: Open the closed caption menu.
• EXIT: Close the on-screen menu.
• OK: Select the highlighted menu option.
• BACK: Go to the previous on-screen menu.
• VOLUME UP/DOWN: Increase or decrease loudness of the audio.
• MUTE: Turn the audio off or on.
• NUMBER PAD: Manually enter a channel.
• WIDE: Switch the display mode.
• APP LAUNCHER: Quickly launch the pictured app.
• POWER: Turn TV on or off.
• INFO: Display the info window.
• MENU: Display the on-screen menu.
• ARROW: Navigate the on-screen menu.
• GUIDE: Display the info window.
• V BUTTON: Open the VIA dock.
• CHANNEL UP/DOWN: Change the channel.
• LAST: Return to the channel last viewed.
• DASH: Use with number pad to manually enter a digital sub-channel (e.g., 18-4 or 18-5).

Installing the Base

It is recommended that two people participate in the base installation. Place the TV screen-down on a clean, flat surface. To prevent scratches or damage to the screen, place the TV on a soft surface such as a blanket.

Illustration depicting two people carefully placing the TV screen-down on a clean, flat surface, with a recommendation to use a soft surface like a blanket to prevent scratches.

Step 2: Align the neck piece with the bottom of the TV and slide it into place. Using the included hex screwdriver, tighten four (4) M4 12mm hex screws into the holes on the back of the TV to secure the neck piece.

Step 3: Align the base with the neck and tighten three (3) M4 16mm hex screws using the included hex screwdriver.

Diagrams showing the attachment of the neck piece to the TV bottom and the base to the neck piece, secured with hex screws.

First-Time Setup

Step 1: Remote Setup

Illustrations for the first-time setup: inserting batteries into the remote control and connecting the power cord to the back of the TV.

Remove the battery cover by pressing gently on the arrow and sliding away from the remote. Insert the included batteries. Gently slide the battery cover back into place.

Step 2: Power Connection

Connect the power cord to the back of the TV.

Step 3: Back of TV Connections

Diagram of the back panel of the TV showing various ports (HDMI (BEST), ETHERNET, COMPONENT (BETTER), COMPOSITE (GOOD), DTV/TV, AUDIO OUT, OPTICAL). Illustrations show an Ethernet cable and a Coaxial Cable being connected.

If you have an external antenna or cable connection, connect it to the TV with an RF/Coaxial cable. For a high-speed internet connection, connect an Ethernet cable from your modem or router to the back of the TV.

Step 4: Initial TV Setup

Turn the TV on by pressing the Power button on the remote. The Setup App will be displayed. Use the Arrow buttons on the remote to highlight 'Home Mode Setup' and press OK.

A screenshot shows the VIZIO Connected TV setup screen with options like 'Home Mode Setup' and 'Store Demo'.

Viewing the On-Screen User Manual

Step 1: Access V.I.A. Dock

Press the V Button on the Remote Control to display the V.I.A. Dock.

Step 2: Select HDTV Settings

Select 'HDTV Settings'.

Step 3: Navigate to Help

Highlight 'Help' and press OK.

Step 4: View User Manual

Select 'User Manual' and press OK to view the on-screen User Manual.

Illustrations showing the V Button on the remote to access the V.I.A. Dock, selecting 'HDTV Settings', navigating to 'Help', and selecting 'User Manual' to view the on-screen guide.

An image of a laptop displaying the VIZIO User Manual interface, showing navigation controls for the remote and a table of contents excerpt. The VIZIO remote is also shown.

Press the EXIT button to exit the on-screen User Manual. Use the Up and Down Arrow buttons to select the chapter you want to view. Use the Left and Right Arrow buttons to browse through the pages in each chapter.

Connecting Your Devices

Detailed diagram of the back panel of the VIZIO TV, highlighting ports like HDMI (ARC), Ethernet, Component, Composite, DTV/TV, Audio Out, and Optical, with labels for connection types.

Match colored connectors to colored ports.

Connection Types:

• HDMI CABLE (BEST): For DIGITAL, HD VIDEO (1080p)*, HD AUDIO.
• COMPONENT CABLE (BETTER): For ANALOG, HD VIDEO (1080i)*, STEREO AUDIO.
• AV CABLE (GOOD): For ANALOG, VIDEO (480i)*, STEREO AUDIO.

* Maximum Resolution.

Diagrams illustrating connection types and common devices like Cable or Satellite Boxes, Blu-ray™ or DVD Players, and Game Consoles.

Getting Started with VIZIO Internet Apps (VIA)

Step 1: Internet Connection

Be sure your TV is connected to the Internet using an Ethernet cable or wirelessly. A high-speed Internet connection is recommended for the best VIA experience.

Images showing the VIZIO remote with the V.I.A. button highlighted, and the TV screen displaying the V.I.A. Dock with apps like Netflix, Vudu, and YouTube.

Step 2: Accessing Apps

The V.I.A. Dock is displayed on the bottom of the screen. Use the Arrow buttons on the remote to highlight an app, then press OK to open it.

Step 3: Adding Apps

Your V.I.A. Dock has popular apps pre-loaded, but you can add more. To discover and add new apps, open the Yahoo! Connected TV Store App.

Screenshots of the VIZIO Internet Apps (VIA) interface, showing the Yahoo! Connected TV Store, app categories, and an example app installation for Pandora Internet Radio.

Highlight 'Categories' and press OK. A list of app categories is displayed; select a category and browse available apps. When you find an app to add, highlight 'Install App' and press OK.

VIZIO Recommends

Image of a VIZIO Thin+Light Ultrabook, described as 'THE ULTIMATE ULTRABOOK™'.

With uncompromising performance and premium picture and audio quality in a remarkably thin profile, the VIZIO Thin+Light is an Ultrabook that's impossible to ignore. It is ultra-responsive and ultra-portable, booting up instantly and going wherever you do. If good things come in small packages, this must be the best there is.

Available at www.VIZIO.com. This Product Sold Separately.

Help Topics

Text-based help topics covering common issues and their solutions:

• How do I return to the Setup App? Press MENU, then select HELP > Guided Setup. Select your setup type and press OK. To reset to factory defaults, press MENU > HELP > Reset TV Settings, then select Yes (all settings will be lost).
• There is a picture, but there is no sound. Press VOLUME UP on the remote or TV. Ensure MUTE is off by pressing the MUTE button. Check MENU > TV Settings > Audio and ensure 'TV Speakers' is set to ON.
• The TV displays "No Signal." Ensure connected devices are turned on. Press INPUT on the remote and select the correct input (e.g., HDMI-1, Composite, Component).
• There are black/gray bars on the top/bottom/sides of the screen. Some channels add black bars. Set the TV to Wide or Zoom mode via MENU > Wide. Adjust video settings on your external device.
• There is no power. Ensure the power cord is securely connected to the TV and a working outlet. Press the POWER button. If issues persist, try a different outlet.

Legal / Compliance

FCC Class B Radio Interference Statement: This equipment complies with FCC Part 15 limits for digital devices, designed to provide reasonable protection against harmful interference in residential installations. It generates, uses, and radiates radio frequency energy. If interference occurs, try reorienting the antenna, increasing separation, connecting to a different circuit, or consulting a dealer/technician.

This device complies with Part 15 of the FCC Rules, subject to two conditions: it may not cause harmful interference, and it must accept any interference received.

Notice: Unauthorized modifications may void the user's authority to operate the equipment. Shielded interface cables and AC power cords must be used. The manufacturer is not responsible for interference caused by unauthorized modifications.

FCC Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Caution: Always use a properly grounded AC/DC power adapter. Use AC cords listed for your area (USA: UL, Germany: VDE, Japan: Electric Appliance Control Act, Canada: CSA, UK: BASE/BS).

Image(s) under license from Shutterstock.com.

Limited Warranty

On Parts and Labor: Covers units purchased new in the United States and Puerto Rico. VIZIO provides a one (1) year warranty for non-commercial usage and ninety (90) days for commercial use against defects in materials and workmanship. VIZIO will repair or replace defective products at its discretion.

To obtain warranty service, contact VIZIO Technical Support via email (TechSupport@VIZIO.com) or phone (877 MY VIZIO / 877.698.4946) during operating hours. PRE-AUTHORIZATION IS REQUIRED. Proof of purchase is necessary.

Parts and Labor: No charge for parts or labor during the warranty period. Replacement parts and products may be new or recertified. They are warranted for the remaining portion of the original warranty or ninety (90) days from service/replacement, whichever is greater.

Type of Service: Defective products must be sent to a VIZIO service center. VIZIO covers return shipping, but not transportation costs to the center. PRE-AUTHORIZATION IS REQUIRED.

Limitations and Exclusions: Warranty covers defects in materials and workmanship only. It does not cover cosmetic damage, normal wear and tear, improper operation, voltage issues, signal issues, shipping damage, acts of God, misuse, modifications, adjustments, installation/setup issues, or repairs by unauthorized personnel. Products with removed serial numbers or requiring routine maintenance are not covered. Products sold "AS IS", "FACTORY RECERTIFIED", or by non-authorized resellers are excluded.

There are no express warranties other than those listed. Implied warranties are limited in duration. VIZIO's total liability shall not exceed the product's purchase price. VIZIO is not responsible for loss of use, data, revenue, profits, or consequential damages. Some states may have different limitations on implied warranties or consequential damages.

Personal Data: All personal data and information will be deleted during warranty service. You are responsible for restoring your data. VIZIO recommends clearing personal information before service.

Zero Bright Pixel Defect Guarantee: This policy covers "zero bright pixel" defects for the duration of the "ONE YEAR WARRANTY" on select new products. Refer to the model's product information page or box for details.

© 2012 VIZIO INC. ALL RIGHTS RESERVED. 121227CH-NC