Ingenico AXIUM DX8000-BASE-W2 User Guide

1. Product Introduction

1.1 What's in the Box

The package contents are subject to the ordered product configuration and typically include:

• DX Base Station
• Product instructions
• 12V/3.33A power supply
• Power cable

1.2 Device Layout

The Ingenico AXIUM DX8000-BASE-W2 base station features several ports and indicators:

• Front View: Typically includes a display area and operational buttons/indicators.
• Back View: Features ports for connectivity and a reset button.

Ports and Connectors:

• RJ45 Ethernet connector: For wired network connections.
• USB-Type A (x2) HOST ports: Supporting USB 2.0 for peripherals.
• USB-Type B DEVICE port: For connecting to a host device, supporting USB 2.0.
• 12V Power connector: For connecting the power adapter.

Buttons and Indicators:

• Factory Reset Button: Used to restore the device to factory settings.
• Pairing Status indicator: Shows the status of device pairing.
• USB Pairing Button: Used for initiating USB pairing.
• Network Status LED: Indicates the network connection status.
• DX8000 battery contacts: For connecting to a battery if applicable.

1.3 Power Supply WARNING

The power adapter provided is specifically designed for the Ingenico AXIUM DX8000-BASE-W2. Do not use any other power supply, as failure to use a certified power supply may damage the terminal and void the product warranty.

1.4 Specifications

1.5 Environmental Conditions

Environmental conditions for transportation, storage, and operation:

2. Setup & Management with DX Terminal

2.1 Setup Base via DX Terminal Menu

1. Power on the base.
2. From the DX8000, navigate to the "Settings" menu and select "Base".
3. Tap "Scanning Box" and scan the Data matrix barcode label on the back of the base.
4. On the pop-up menu, choose "Only use base Wi-Fi".
5. Wait for the "Successfully Connected" status to appear.

2.2 Change Login Password

Note: This password is used to access administrator settings only.

1. From the DX8000 settings menu, choose "Base".
2. Select the "Management" option.
3. Go to the "Set Logon password" option.
4. Enter the new password in the "New password" field.
5. Re-enter the password in the "Confirm new password" field.
6. Click "Save" and wait for the confirmation.

2.3 WAN and LAN Settings

1. Tap on "Network" to enter the WAN Setting or LAN Setting menu.
2. Choose "WAN" or "LAN" to view the respective settings.

2.4 Change SSID Pre-shared Keys (passwords)

1. Enter the "WLAN" menu.
2. Choose the desired Wi-Fi network: "2.4G WLAN" or "5G WLAN".
3. Type the new network password into the "Pre-Shared Key" box.
4. Click "Save" and then "Apply".
5. Wait for confirmation.
6. If configuring the 5GHz network, click on the "5GHz WAN" tab at the top of the screen.
7. Repeat steps 3-4 for the 5GHz network.

2.5 Advanced Setting

Choose "Advanced Settings" and select from the following sub-menus:

• a) Advanced: Configure operating mode, DMZ, and static DHCP settings.
• b) Operating Mode: Select the required mode. "Gateway Mode" is the default. Other options include "Bridge Mode" and "WiFi Repeater Mode".
• c) DMZ Setting: Leave set to "Disable" by default.
• d) Static / DHCP: Choose "Static IP" if required; "DHCP" is the default.

2.6 Upgrade the Base Firmware

Contact Ingenico for firmware updates.

2.6.1 Use Software Manager to download firmware:

Use the Software Manager application to download the "firmware.apk" file to the DX8000 Terminal.

2.6.2 Log into the Base Manage app on the Terminal:

1. Click on the "Management" tab.
2. Click "Upload" to the right of "Update Firmware".
3. Select the previously downloaded firmware file.
4. Verify that the "Firmware upgrade" successful message is displayed.
5. Check the firmware version of the base.

2.7 Load or Save Base setting

2.7.1 Save current settings to a file:

1. Click "Save".
2. Choose "Yes" when prompted to save settings.
3. Verify that the "configuration saved successfully" message is displayed.

2.7.2 Load the base settings from a file:

1. Choose "Load" settings from file.
2. Wait for the updating process to complete.
3. Verify that "Update Parameter is successful".

2.8 Restore Factory Settings

Refer to section 3.4 later in this guide for instructions.

3. Setup & Management with Administrator Webpage

Note: This section is recommended for administrator use only.

3.1 Access the Administrator application

1. Use a computer to connect to one of the two default BASE SSIDs (e.g., "ING2.4G_211CAA000423" or "ING5G_211CAA000423").
2. Access the Wi-Fi network settings on your computer.
3. Use a web browser to connect to the base's default IP address: http://192.168.47.1.
4. Enter the default network password when prompted. This password is printed on the label on the bottom of the Base.
5. Browse the settings tabs, which include: Status Page, WAN/LAN Page, WLAN, Operating Mode, and Manage.

3.2 Change SSID Pre-shared Keys (passwords)

1. Select the "WAN Page" to display the 2.4 GHz network settings.
2. Type the new network password into the "Pre-shared Key" box.
3. Click "Save" and then "Apply".
4. Wait for confirmation.
5. Click on the "5GHz WAN" tab at the top of the screen.
6. Repeat steps 2-4 for the 5GHz network.

3.3 Change Default Administrator Password

1. Select the "Manage Page".
2. Type the new password in both the "New Password" and "Confirm Password" fields.
3. Click the "Save" button.
4. Wait for confirmation.

3.4 Restore Factory Settings

Use a paperclip or similar tool to press the RESET button for approximately 10 seconds. The base will revert to factory settings and automatically reboot. The location of the RESET button is highlighted on the back of the base unit.

4. Base Operating Modes

4.1 Gateway / Router Mode - Default Operating Mode

In this mode:

• A local router distributes a corporate IP address to the Base Station Ethernet port.
• The Base distributes IP addresses to DX8000 devices via its internal DHCP server.
• DX8000Base and connected devices operate on a private network segment (e.g., 192.168.47.X).
• Only the Base Station IP address is visible and addressable by the network.
• Device private IP addresses are masked from the network by Network Address Translation (NAT).

4.2 Bridge Mode - (Also known as Access Point Mode)

In this mode:

• A router distributes corporate IP network addresses to the bases and DX8000 devices.
• The Base and devices are directly connected to the local router and share the same network segment.
• The Base's DHCP server is turned off, and NAT is not used.
• All device IP and MAC addresses are visible and addressable by the network.

4.3 WiFi Repeater Mode

This mode is designed to expand wireless coverage by connecting two bases together via Wi-Fi.

• For example, if a DX8000 is too far to connect directly to Base A, Base B can be placed between Base A and the DX8000 to repeat Base A's signal.
• The DX8000 can then connect to the internet via Base B.
• This mode does not operate with a Mesh network.

5. Mount Base to Counter (Optional)

Installation procedure:

1. Position the space block on the table and install screws.
2. Mount the Base fixing structure onto the space block using three screws.
3. Place the base onto the structure to lock it in position.
4. Fasten the Base mounting structure to the base with three screws. Ensure fasteners are appropriate for the counter material.
5. Replace the battery cover of the DX8000.
6. Place the DX8000 onto the base to lock it.

Appendix 1 - Frequently Asked Questions

Q1: The base fails to connect to DX8000.

• Issue: DX8000 WLAN is not yet opened.
• Solution: Open WLAN via the drop-down box on the DX8000.

Q2: Cannot access the Base web interface.

• Issue: The DX8000 base password is not functioning correctly.
• Solution: Input the correct password or restore factory settings to revert to the default password.

Q3: The base is not connected to the DX8000, and the green indicator light flashes.

• Issue: The two devices are too far apart, causing connection failure.
• Solution: Place the two devices in closer proximity.

Q4: Mobile device cannot connect to 5GHz SSID, but the 2.4GHz one functions correctly.

• Issue: Mobile device does not display the 5GHz SSID.
• Solution: Verify that the mobile device supports 5GHz Wi-Fi networks.

Q5: The base is not recognized when connected to PC/ECR by USB TYPE-B port.

• Cause: A CH340 driver requires installation on the PC/ECR.
• Solution: For Windows, supported versions include 11/10/8.1/8/7/VISTA/XP/2000/98. Windows 11/10 with internet connection may install the driver automatically. Other Windows variants and Server versions are also supported. For macOS and Android, drivers are available but require manual installation. For Linux, versions higher than or equal to 2.6.32 typically have the driver built-in, but customized versions may require manual installation. Versions lower than 2.6.32 also require manual installation. Consult after-sales personnel for more details.

Appendix 2 - Standards and Operating Information

RF exposure

Under normal use, the product's antenna should be at least 20cm away from the user's body. Warning statements regarding separation distance and operating prohibitions are provided in the user manual. This product, under normal use, is considered to be in the electromagnetic far field relative to the human body.

CE Marking

The CE marking indicates that the AXIUM DX8000-BASE-W2 complies with the requirements of European Directive 2014/53/EU on Radio Equipment, ensuring the protection of the health and safety of the user and any other person. It also complies with protection requirements for electromagnetic compatibility and harmonized standards.

Operating Frequency Band (RF)

Transmission power (max)

Restrictions in the 5GHz band

According to Article 10(10) of Directive 2014/53/EU, the packaging indicates that this terminal is subject to restrictions. In all EU member states, operation of 5150-5350MHz is restricted to indoor use only.

EU Member States with 5GHz restrictions:

BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO IS LI CH TR

Environment (WEEE, Batteries and packaging)

This product is labeled in accordance with European Directives 2012/19/EU (Waste Electrical and Electronic Equipment - WEEE) and 2013/56/EU (Batteries and Accumulators). These directives require producers and manufacturers to be liable for the take-back, treatment, and recycling of equipment and batteries at the end of their life.

The Product

The crossed-out waste bin symbol ? on the product or its accessories signifies that it is electrical and electronic equipment, and its waste batteries must be collected separately for recycling, not disposed of with regular waste. Please contact retailers for more information on disposal compliance solutions for old products and used batteries. Packaging waste must also be collected separately for proper disposal and recycling to support the reuse and upgrading of Electrical and Electronic Equipment Waste, benefiting the environment and human health.

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