Ingenico AXIUM DX8000-BASE-W2 User Guide

1. Product Introduction

1.1 What's in the Box – subject to ordered product configuration

• DX Base Station
• Product instructions
• 12V/3.33A power supply
• Power cable

1.2 Device Layout

The DX8000 Base Station features the following ports and indicators:

Diagram showing the back and side views of the base station with numbered ports and indicators.

1.3 Power Supply WARNING

• Use only the provided Ingenico AXIUM DX8000-BASE-W2 power adapter.
• Using an uncertified power supply can damage the terminal and void the warranty.

1.4 Specifications

1.5 Environmental Conditions

2. Setup & Management with DX Terminal

2.1 Setup Base via DX Terminal Menu

1. Power on the base.
2. On the DX8000, navigate to Settings > Base.
3. Select "Scanning Box" and scan the Data matrix barcode on the back of the base.
4. In the pop-up menu, choose "Only use base Wi-Fi".
5. Wait for the "Successfully Connected" status.

Diagrams showing the DX8000 interface for connecting to the base via Wi-Fi.

2.2 Change Login Password

Note: This password is for administrator settings access only.

1. From the DX8000 settings menu, choose Base.
2. Select the Management option.
3. Go to the Set Logon password option.
4. Enter the new password in the "New Password" box.
5. Re-enter the password in the "Confirm New Password" box.
6. Click Save and wait for confirmation.

Diagrams showing the DX8000 interface for changing the login password.

2.3 WAN and LAN Settings

• Tap on "Network" and enter the WAN Setting or LAN Setting menu.
• Choose WAN or LAN to view or modify settings.

Diagrams showing the DX8000 interface for WAN and LAN settings.

2.4 Change SSID Pre-shared Keys (passwords)

• Enter the WLAN menu.
• Choose the desired Wi-Fi network (2.4GHz WLAN or 5GHz WLAN).
• Enter the new network password in the "Pre-shared Key" box.
• Click Save and then Apply. Wait for confirmation.
• Click on the 5GHz WAN tab at the top of the screen and repeat steps 3-4.

Diagrams showing the DX8000 interface for configuring 2.4GHz and 5GHz WLAN settings.

2.5 Advanced Setting

• Select the Advanced Settings option.
• Choose from the sub-menus:
• a) Advanced: Configure operating mode, DMZ, and static DHCP.
• b) Operating Mode: Select Gateway Mode (default), Bridge Mode, or WiFi Repeater Mode.
• c) DMZ Setting: Leave disabled by default.
• d) Static / DHCP: Choose Static IP address if required; DHCP is the default.

Diagrams illustrating the Advanced, DMZ Setting, Operating Mode, and Static IP/DHCP configuration screens on the DX8000.

2.6 Upgrade the Base Firmware

Contact Ingenico for firmware updates.

2.6.1 Use Software Manager to download "firmware.apk" to the DX8000 Terminal:

Diagram showing the Software Manager interface with a firmware file imported.

2.6.2 Log into the Base Manage app on the Terminal.

1. Click on the Management tab.
2. Click Upload next to "Update Firmware".
3. Select the downloaded firmware file.
4. Verify the "Firmware upgrade successful" message.
5. Check the base's firmware version.

Diagrams showing the firmware upgrade process on the DX8000, including confirmation and version validation.

2.7 Load or Save Base setting

2.7.1 Save current settings to a file

1. Click "Save".
2. Confirm saving settings when prompted.
3. Verify the "configuration saved successfully" message.

Diagrams showing the process of saving base settings to a file.

2.7.2 Load the base settings from a file

1. Select "Load" settings from file.
2. Wait for the update to complete.
3. Verify the "Update Parameter is successful" message.

Diagrams showing the process of loading base settings from a file.

2.8 Restore Factory Settings

Refer to section 3.4 for instructions on restoring factory settings.

3. Setup & Management with Administrator Webpage

Note: Recommended for administrator use only.

3.1 Access the Administrator application

1. Connect your computer to one of the BASE default SSIDs (2.4 GHz or 5 GHz).
2. Open a web browser and navigate to the base's default address: http://192.168.47.1.
3. Enter the default network password found on the label on the bottom of the Base.
4. Browse the settings tabs: Status, WAN/LAN, WLAN, Operating Mode, Manage.

Diagrams showing example SSIDs and the web interface layout.

3.2 Change SSID Pre-shared Keys (passwords)

• Select the WAN Page. The 2.4 GHz network page will display.
• Enter the new network password in the "Pre-shared Key" box.
• Click Save and then Apply. Wait for confirmation.
• Click the 5 GHz WAN tab and repeat steps 2-4.

3.3 Change Default Administrator Password

• Select the Manage Page.
• Enter the new password in both the "New Password" and "Confirm Password" boxes.
• Click the Save button and wait for confirmation.

NOTE: It is strongly recommended to change all passwords from their default values immediately.

a) Status Page – Displays Firmware version and status of WAN, 2.4 GHz, and 5 GHz Wi-Fi networks.

b) WAN/LAN page – Provides settings for network connections.

c) WLAN – Configures 2.4 GHz and 5 GHz Wi-Fi networks and lists connected clients.

d) Operating Mode – Configures operating modes: Gateway Mode (typical), Bridge Mode, or WiFi Repeater Mode.

e) Manage Page – Allows firmware updates, saving/loading configurations, and password changes.

3.4 Restore Factory Settings

• Use a paperclip or similar tool to press and hold the RESET button for approximately 10 seconds.
• The base will revert to factory settings and reboot automatically.
• The location of the RESET button is indicated in the diagram.

Diagram showing the location of the reset button on the back of the base station.

4. Base Operating Modes

4.1 Gateway / Router Mode – Default Operating Mode

In this mode:

• A local router provides a corporate IP address to the Base Station's Ethernet port.
• The Base Station distributes IP addresses to DX8000 devices via its internal DHCP server.
• The DX8000 Base and connected devices operate on a private network segment (e.g., 192.168.47.X).
• Only the Base Station's IP address is visible and addressable by the external network. Device private IP addresses are masked by NAT.

Diagram illustrating the Gateway/Router mode network configuration.

4.2 Bridge Mode – (Also known as Access Point Mode)

In this mode:

• A router distributes corporate IP network addresses to both the base station and DX8000 devices.
• The Base Station and devices are directly connected to the local router and reside on the same network segment.
• The Base Station's DHCP server is disabled, and NAT is not used.
• All device IP and MAC addresses are visible and addressable by the network.

Diagram illustrating the Bridge Mode network configuration.

4.3 WiFi Repeater Mode

This mode is designed to extend wireless coverage by connecting two base stations via Wi-Fi.

• Example: If a DX8000 is too far to connect to Base A, Base B can be placed between Base A and the DX8000.
• Base B is configured to repeat the signal from Base A.
• The DX8000 can then connect to the internet via Base B.
• This mode does not operate with a Mesh network.

Diagram illustrating the WiFi Repeater Mode setup with Base A, Base B, and DX8000 devices.

5. Mount Base to Counter (Optional)

Installation procedure:

1. Position the space block on the table and install screws.
2. Mount the Base fixing structure onto the space block using three screws.
3. Place the base onto the structure to lock it in position.
4. Fasten the Base mounting structure to the base with three screws.

NOTE: Ensure fasteners are appropriate for the counter material.

• Replace the battery cover of the DX8000.
• Place the DX8000 onto the base to lock it.

Diagrams showing the mounting procedure for the base station.

Appendix 1 - Frequently Asked Questions

Q1: The base fails to connect to the DX8000.

Issue: DX8000 WLAN is not enabled.

Solution: Enable WLAN via the DX8000's drop-down menu.

Q2: Cannot access the Base web interface.

Issue: Incorrect DX8000 base password.

Solution: Enter the correct password or restore factory settings to revert to the default password.

Q3: The base is not connected to the DX8000, but the green indicator light flashes.

Issue: The devices are too far apart for a stable connection.

Solution: Place the devices closer together.

Q4: Mobile device cannot connect to the 5GHz SSID, but the 2.4 GHz one works.

Issue: Mobile device does not display the 5GHz SSID.

Solution: Verify that the mobile device supports 5GHz Wi-Fi networks.

Q5: The base is not recognized when connected to a PC/ECR via USB TYPE-B port.

Cause: Requires the CH340 driver to be installed on the PC/ECR.

Solution:

• Windows: Supported versions include 11/10/8.1/8/7/VISTA/XP/2000/98. Windows 11/10 with internet connection usually install the driver automatically. Other Windows variants and Server versions are also supported.
• macOS and Android: Drivers are available and require manual installation.
• Linux: Versions higher than or equal to 2.6.32 usually have the driver built-in. Custom Linux versions or versions lower than 2.6.32 may require manual installation.

Consult after-sales personnel for more details.

Appendix 2 - Standards and Operating Information

FCC WARNING

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. The antennas used for this transmitter must be co-located or operating in conjunction with any other antenna or transmitter.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

5 GHz Wi-Fi should be used indoors only.

RF exposure: Under normal use, the product's antenna is at least 20 cm away from the user's body. The user manual contains warnings about maintaining this separation distance and prohibitions on operation by individuals who cannot maintain it. Therefore, this product under normal use is located in the electromagnetic far field between the human body.

ISEDC WARNING

This device complies with Innovation, Science and Economic Development Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISED applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

In accordance with Innovation, Science and Economic Development Canada Regulations, this radio transmitter may operate with an antenna of a type and maximum (or lower) gain approved for the transmitter by Industry Canada. To reduce the risk of radio interference to other users, the antenna type and its gain must be chosen so that the equivalent isotropically radiated power (e.i.r.p) does not exceed the intensity required for satisfactory communication.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

5GHz Wi-Fi should be used indoors only. Le Wifi 5 GHz doit être utilisé à l'intérieur uniquement.

RF exposure: This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Le rayonnement de la classe b respecte ISED fixant un environnement non contrôlés. Installation et mise en œuvre de ce matériel devraient avec échangeur distance minimale entre 20 cm ton corps. Lanceurs ou ne peuvent pas coexister cette antenne ou capteurs avec d'autres.

Environment (WEEE, Batteries and packaging)

This product is labeled in accordance with European Directives 2012/19/EU concerning Waste Electrical and Electronic Equipment (WEEE) and 2013/56/EU concerning Batteries and Accumulators. These provisions require producers and manufacturers to be liable for the take-back, treatment, and recycling of equipment and batteries at the end of their life.

The crossed-out waste bin symbol on the product or its accessories indicates that it belongs to the family of electrical and electronic equipment, and waste batteries must not be disposed of with regular waste. They must be collected separately for recycling. Please contact your retailers for more detailed information about the compliance solutions for disposing of your old product and used batteries. Packaging waste must also be collected separately for proper disposal and recycling. This allows you to participate in the reuse and upgrading of Electrical and Electronic Equipment Waste, which can have a positive effect on the environment and human health.

THE PRODUCT

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