Ingenico AXIUM DX8000-BASE-W2 User Guide

1. Product Introduction

1.1 What's in the Box – subject to ordered product configuration

• DX Base Station
• Product instructions
• 12V/3.33A power supply
• Power cable

1.2 Device Layout

The base station features the following ports and indicators:

• 1) RJ45 Ethernet connector
• 2) USB - Type A
• 3) USB – Type A
• 4) USB – Type B
• 5) Factory Reset Button
• 6) Power connector – 12 VDC
• 7) Network Status LED
• 8) Pairing Status indicator
• 9) USB Pairing Button
• 10) DX8000 battery contacts

1.3 Power Supply WARNING

Only use the power adapter provided by Ingenico for the AXIUM DX8000-BASE-W2. Using any other power supply may damage the terminal and void the product warranty.

1.4 Specifications

1.5 Environmental Conditions

2. Setup & Management with DX Terminal

2.1 Setup Base via DX Terminal Menu

1. Power on the base.
2. On the DX8000, navigate to Settings > Base.
3. Select "Scanning Box" and scan the Data matrix barcode on the back of the base.
4. In the pop-up menu, choose "Only use base Wi-Fi".
5. Wait for the "Successfully Connected" status message.

2.2 Change Login Password

This password is for accessing administrator settings.

1. From the DX8000 settings menu, select Base.
2. Choose the Management option.
3. Navigate to the Set Logon password option.
4. Enter the new password in the "New Password" box.
5. Re-enter the password in the "Confirm New Password" box.
6. Click Save and wait for confirmation.

2.3 WAN and LAN Settings

• Tap on "Network" and enter the WAN Setting or LAN Setting menu.
• Choose WAN or LAN to view the respective settings.

2.4 Change SSID Pre-shared Keys (passwords)

1. Enter the WLAN menu.
2. Select the desired Wi-Fi network (2.4G WLAN or 5G WLAN).
3. Type the new network password into the "Pre-shared Key" box.
4. Click Save and then Apply.
5. Wait for confirmation.
6. Click on the 5GHz WAN tab at the top of the screen and repeat steps 3-4.

2.5 Advanced Setting

• Select the "Advanced Settings" option.
• Choose from the sub-menus:
  • a) Advanced: Configure operating mode, DMZ, and static DHCP.
  • b) Operating Mode: Select the desired mode (Gateway Mode is the default).
  • c) DMZ Setting: Leave disabled by default.
  • d) Static / DHCP: Choose "Static IP address" if needed; DHCP is the default.

2.6 Upgrade the Base Firmware – contact Ingenico for firmware updates

2.6.1 Use Software Manager to download "firmware.apk" to the DX8000 Terminal:

2.6.2 Log into the Base Manage app on the Terminal.

1. Click on the Management tab.
2. Click Upload next to "Update Firmware".
3. Select the downloaded firmware file.
4. Verify the "Firmware upgrade successful" message.
5. Check the base's firmware version.

2.7 Load or Save Base setting

2.7.1 Save current settings to a file

1. Click "Save".
2. Confirm by choosing "Yes" when prompted.
3. Verify the "Configuration saved successfully" message.

2.7.2 Load the base settings from a file

1. Choose "Load" settings from file.
2. Wait for the update process to complete.
3. Verify the "Update Parameter is successful" message.

2.8 Restore Factory Settings

Refer to section 3.4 in this guide.

3. Setup & Management with Administrator Webpage

3.1 Access the Administrator application

• Connect your computer to one of the two default BASE SSIDs (2.4 GHz or 5 GHz).
• Open a web browser and navigate to the base's default address: http://192.168.47.1.
• Enter the default network password found on the label on the bottom of the Base.
• Browse the settings tabs:
  • a) Status Page: Displays Firmware version and status of WAN and Wi-Fi networks.
  • b) WAN/LAN Page: Configures network connection parameters.
  • c) WLAN: Manages 2.4 GHz and 5 GHz Wi-Fi settings and lists connected clients.
  • d) Operating Mode: Configures the base's operational mode (Gateway, Bridge, WiFi Repeater).
  • e) Manage: Allows firmware updates, saving/loading configurations, and password changes.

3.2 Change SSID Pre-shared Keys (passwords)

1. Select the WAN Page; the 2.4 GHz network page will display.
2. Enter the new network password in the "Pre-shared Key" box.
3. Click Save and then Apply.
4. Wait for confirmation.
5. Click the 5GHz WAN tab and repeat steps 2-4.

3.3 Change Default Administrator Password

1. Select the Manage Page.
2. Enter the new password in both the "New Password" and "Confirm Password" boxes.
3. Click the Save button.
4. Wait for confirmation.

3.4 Restore Factory Settings

• Using a paperclip or similar tool, press and hold the RESET button for approximately 10 seconds.
• The base will revert to factory settings and reboot automatically. The location of the RESET button is indicated in the diagram.

4. Base Operating Modes

4.1 Gateway / Router Mode - Default Operating Mode

In this mode:

• A local router assigns a corporate IP address to the Base Station's Ethernet port.
• The Base Station's internal DHCP server assigns IP addresses to DX8000 devices.
• The DX8000 Base and connected devices operate on a private network segment (e.g., 192.168.47.X).
• Only the Base Station's IP address is visible and addressable by the external network.
• Network Address Translation (NAT) masks the private IP addresses of the devices from the network.

4.2 Bridge Mode - (Also known as Access Point Mode)

In this mode:

• A router assigns corporate IP network addresses to both the base station and DX8000 devices.
• The Base Station and devices are directly connected to the local router and reside on the same network segment.
• The Base Station's DHCP server is disabled, and NAT is not used.
• All device IP and MAC addresses are visible and addressable by the network.

4.3 WiFi Repeater Mode

This mode is designed to extend wireless coverage by connecting two base stations via Wi-Fi.

• Example: If a DX8000 is too far to connect to Base A, place Base B between Base A and the DX8000.
• Configure Base B to repeat Base A's signal.
• The DX8000 can then connect to the internet through Base B.
• This mode does not operate with a Mesh network.

5. Mount Base to Counter (Optional)

Installation procedure:

• Position the space block on the table and install screws.
• Mount the Base fixing structure onto the space block using three screws.
• Place the base onto the structure and lock it into position.
• Fasten the Base mounting structure to the base with three screws.
• Replace the battery cover of the DX8000.
• Place the DX8000 onto the base to lock it.

NOTE: Ensure fasteners are appropriate for the counter material.

Appendix 1 - Frequently Asked Questions

• Q1: The base fails to connect to the DX8000.
  Issue: DX8000 WLAN is not enabled.
  Solution: Enable WLAN via the drop-down box on the DX8000.
• Q2: Cannot access the Base web interface.
  Issue: Incorrect password entered for the DX8000 base.
  Solution: Enter the correct password or restore factory settings to revert to the default password.
• Q3: The base is not connected to the DX8000, but the green indicator light flashes.
  Issue: The devices are too far apart for a stable connection.
  Solution: Place the devices in closer proximity.
• Q4: Mobile device cannot connect to the 5GHz SSID, but the 2.4 GHz one functions correctly.
  Issue: Mobile device does not display the 5GHz SSID.
  Solution: Verify that the mobile device supports 5GHz Wi-Fi networks.
• Q5: The base is not recognized when connected to a PC/ECR via the USB TYPE-B port.
  Cause: A CH340 driver needs to be installed on the PC/ECR.
  Solution: For Windows, drivers are supported for versions 11/10/8.1/8/7/VISTA/XP/2000/98. Windows 11/10 with an internet connection can often install the driver automatically. Drivers are also available for macOS, Android, and various Linux versions. Manual installation may be required for some Linux versions or older systems. Consult after-sales personnel for details.

Appendix 2 - Standards and Operating Information

RF exposure

Under normal use, the product's antenna maintains a separation distance of at least 20 cm from the user's body. Warning statements regarding this separation distance and operational prohibitions are included in the user manual. This product, under normal usage, operates within the far-field electromagnetic range relative to the human body.

CE Marking

The CE marking signifies that the AXIUM DX8000-BASE-W2 complies with the requirements of European Directive 2014/53/EU concerning Radio Equipment, ensuring the protection of user health and safety, and electromagnetic compatibility according to harmonized standards.

Operating Frequency Band (RF):

Transmission power (max):

Restrictions in the 5GHz band

As per Article 10(10) of Directive 2014/53/EU, the packaging indicates that this terminal is subject to restrictions. In all EU member states, the operation of 5150-5350 MHz is limited to indoor use only.

Environment (WEEE, Batteries and packaging)

This product is labeled according to European Directives 2012/19/EU (WEEE) and 2013/56/EU (Batteries). These directives mandate producer liability for the take-back, treatment, and recycling of equipment and batteries at their end-of-life.

The crossed-out waste bin symbol on the product or accessories indicates that it is classified as electrical and electronic equipment, and waste batteries must be collected separately for recycling. Contact your retailer for detailed information on disposal compliance solutions for old products and used batteries. Packaging waste must also be collected separately for proper disposal and recycling. By doing so, you contribute to the reuse and upgrading of Electrical and Electronic Equipment Waste, positively impacting the environment and human health.

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