ErGear Electric Standing Desk

Instruction Manual

Model Numbers: EGESD32 / EGESD33

Also known as: Elektrischer Stehschreibtisch / Bedienungsanleitung

Contact: 1-800-651-9525 (US/CA) | 44-808-196-3875 (UK) | support@ergear.com | www.ergear.com

UK Declaration of Conformity

This document declares that the ErGear Electric Standing Desk (Model: EGESD32, EGESD33) fulfills the essential requirements of the Electromagnetic Compatibility Regulations 2016/1091 (EMC) and Electrical Equipment (Safety) Regulations 2016 (LVD).

Compliance was verified against standards including EN 60335-1, EN 62233, EN IEC 61558-1, EN IEC 55014-1, EN IEC 55014-2, EN IEC 61000-3-2, and EN 61000-3-3.

Manufacturer: BESTQI INNOVATION (HONGKONG) TECHNOLOGY CO., LIMITED

Authorised Representative: ERGEAR TECHNOLOGIES LIMITED

Important Safety Information

For indoor use only ?

Specifications

Height Adjustment Range:28.3-46.5" (72-118cm)
Power Input:100V-240V ⚡
Max. Speed:20mm/s ?
Operating Noise:<55dB ?
Max. Load:110 lbs / 50kg ⚖️

Assembly Instructions

Step 1: Supplied Parts and Hardware

Parts:

Step 2: Supplied Parts and Hardware

Parts:

Step 3: Supplied Parts and Hardware

Parts:

Step 4: Supplied Parts and Hardware

Parts:

Note: Not all hardware included in this package will be used.

Assembly Steps

Step 1: Assembling the Desk Legs

Action: Attach the Crossbar (02) to the top of the Leg (04) using two Bolts (A) and the Large Allen Wrench (E). Attach the Leg Base (07) to the bottom of the Leg (04) using two Bolts (B) and the Large Allen Wrench (E). Repeat for the Leg with Motor (05), attaching the Crossbar (02) and Leg Base (07) using Bolts (A) and (B) respectively, with the Allen Wrench (E).

Note: The long side of the leg base faces the side with the motor. ⚠️

Step 2: Attaching the Side Plates and the Transmission Rod

Action: Attach the Side Plates (03) to the legs using four Bolts (A) and the Large Allen Wrench (E). Ensure the long side of the side plate faces the side with the motor. ⚠️ Insert the Transmission Rod (06) into the legs.

Action: Loosen the coupling nut on the Transmission Rod (06).

Action: Fully insert the transmission rod into the leg. Adjust uneven desk legs if needed by measuring heights and turning the rod to level them.

Step 3: Attaching the Desktop

Action: Attach the Desktop (01) to the assembled leg structure using six Bolts (F) and the Large Allen Wrench (E).

Note: HEAVY! You may need assistance with this step. ⚠️

Note: The transmission rod faces the front. ⚠️

Step 4: Connecting the Cables

Action: Connect the motor cables and power cable. Use Cable Clips (C) to arrange and secure the cables.

Tip: Cable clips can be arranged according to your needs. ⚙️

Note: Ensure the cables do not rub the transmission rod. ⚠️

Note: When flipping the desk over, do not allow the controller to collide with the ground, which could cause damage. ⚠️

Using the Controller

The controller allows for height adjustment and saving preferred heights.

Tip: Reset before first use. ⚙️

Action: Connect the USB & Type-C cables to the controller. Output: (5V 2A) ?

Note: Ensure there are no obstacles when using the desk, that the desktop is not too close to the wall, and that all cables are long enough for the desk to move up and down freely.

Suggestion: Set the most comfortable height when you sit down to preset ① and the most comfortable height when you stand up to preset ②. The other preset can be set for another user or for a different height you want to use.

Save Current Height Setting

Short-press the [Save] button (represented by a button with a star or similar icon, or labeled 'S'). The display will flash. Press preset button ①, ②, or ③ to save the current height setting to that button.

Select Height Setting

Raise the Desk

Press the [Up] button (represented by an upward arrow ⬆️) to raise the desk continuously until it reaches the highest position of 46.5" (118cm) or the button is released.

Lower the Desk

Press the [Down] button (represented by a downward arrow ⬇️) to lower the desk continuously until it reaches the lowest position of 28.3" (72cm) or the button is released.

Settings

Change Display Height Units

Press and hold the [Settings] button (often labeled 'S') until a flashing 'S-' is displayed. Press the [Up] or [Down] button (⬆️/⬇️) again and 'Un' is displayed. Press the [Settings] button to select it. Press the [Up] or [Down] button (⬆️/⬇️) to switch between 'IN' (Imperial) and 'SI' (Metric), then press the [Settings] button to save your choice.

Change Collision Detection Sensitivity

Long press the [Settings] button (S). 'S-' will flash. Press the [Up] or [Down] button (⬆️/⬇️) again and the display shows 'Un.' Press the [Settings] button to select. Press the [Up] or [Down] button (⬆️/⬇️) to switch to 'CF.' Press the [Settings] button to select. Press the [Up] or [Down] button (⬆️/⬇️) to switch between 'OFF,' Light (L), Normal (N), or Heavy (H) collision force detection. 'Light' is the highest sensitivity setting. Press the [Settings] button to save your choice.

Note: Sensitivity is preset to Normal by the factory. However, sensitivity may be adjusted if needed.

Reset

  1. Press and hold the [Down] button (⬇️) until the desk goes down to its lowest level, then release the button.
  2. Press and hold the [Down] button (⬇️) for 5 seconds, and the screen will display 'RES.' Continue holding until the desk comes back up slightly. Reset is complete.

Protection Mode Error Codes

CodeError TypeDescription
HotOverheating ProtectionWhen the motor has been working continuously for 5 minutes, it will stop operating to prevent damage from overheating. Wait for at least 15 minutes before making any further height adjustment.
E10Sensor Malfunction WarningMotor safety sensor cannot be detected. Power off, check the connection between the motor and controller, then power back on again.
E20Overload WarningMax load exceeded. If raising the desk, remove all items from the desktop and try again. If lowering the desk, power off, remove all items from the desktop, power back on, then try again. If error code persists, follow the reset instructions.
E02Operation Status WarningThe desk stops moving if vibration, impact, or incline are detected. If this detection is incorrect, follow the reset instructions before continuing use.
E32Overvoltage ProtectionInput voltage too high. If the correct AC adapter is being used, power off the desk, check the connection between power and the controller, then power on again.
E31Undervoltage ProtectionInput voltage too low. If the correct AC adapter is being used, power off the desk, check the connection between power and the controller, then power on again.
E60Unequal Leg Height WarningPower off the desk and check whether the left and right legs are at the same height. Adjust if necessary by following the instructions. Power on again.
-Cable Disconnection WarningCheck motor and controller cable connections. Normal operation should return once all connectors are properly connected.
Models: EGESD32, EGESD33, EGESD32 Electric Standing Desk, EGESD32, Electric Standing Desk, Standing Desk, Desk

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