Reflex Active Series 41 - Getting Started

Welcome to your new Reflex Active smartwatch. Please take a few minutes to read through these instructions to ensure you get the best experience.

For additional information, video guides, and support, please visit our website or scan the QR code.

Contact Information:

Powering On/Off

Charging Your Smartwatch

  1. Align the two pins on the charging cable with the charging spots on the back of the watch case. The magnetic pins will secure the charger in place.
  2. Connect the USB cable to a power source. A charging icon will appear on the screen once connected.

Please charge the watch when the battery level is low. Full charging typically takes 3 hours. Avoid overcharging.

Button Operations

Bluetooth Connection & Calling Function

After connecting your smartwatch to your phone via Bluetooth, you can utilize the built-in microphone and speaker for making and answering calls. You can also view call history on the watch. Maintaining the Bluetooth connection between the watch and phone is essential for this feature.

How to Connect for Calling

  1. Connect your watch to the REFLEX ACTIVE RED app. You will be prompted to accept wireless connection; please accept.
  2. On your watch, swipe right to access the menu and locate the 'Phone' function.

Battery Life Note: With Bluetooth calling enabled, the battery lasts approximately 3-4 days. On standby, it lasts about 10-15 days.

Downloading the REFLEX ACTIVE RED App

Search for the "REFLEX ACTIVE RED App" on your smartphone's app store or scan the provided QR code with your phone's camera.

Compatibility

The REFLEX ACTIVE RED app is compatible with:

Connecting Your Smartwatch to Your Mobile Phone

  1. Enable Bluetooth on your smartphone.
  2. Open the REFLEX ACTIVE RED App on your smartphone.
  3. Set your preferences and follow the on-screen setup guide.
  4. In the app, navigate to the 'Device' section, select 'Add Device', and then choose 'Series 41'.
  5. A unique 6-digit pairing code will appear on both your watch and phone screens. If the codes match, accept to complete the setup.

Ensure you allow necessary permissions when prompted for full watch functionality.

Disconnecting Your Smartwatch & Phone

  1. Open the REFLEX ACTIVE RED App on your smartphone.
  2. In the 'Device' section, tap 'Disconnect Watch'.

Adding Contacts

You can add up to 8 contacts to your watch via the REFLEX ACTIVE RED app. Navigate to "Favourite Contacts" within the app to add and sync contacts to your watch.

Wireless Connection Calling Interface

The calling interface on the watch typically includes tabs for:

The 'Recent Calls' tab displays your phone's call history. The 'Dial Pad' allows you to enter numbers directly. Once a number is dialed, a call button will appear. You can speak through the watch's built-in microphone and adjust speaker volume using the '+' or '-' icons. Tap the red phone icon to end the call.

Switching Between Watch/Phone During a Call

If your watch is connected via Bluetooth, calls will appear on the watch by default. To switch the call to your phone during an active call, tap the handset earpiece icon on the watch screen.

How to Disconnect Bluetooth Calling

To disconnect Bluetooth calling, go to your phone's Bluetooth settings and "unpair" the "REFLEX ACTIVE 41". A shortcut to temporarily disable this feature may also be available in the watch's settings.

Watch Faces

Your smartwatch offers a selection of signature watch faces. To switch between them, press and hold the screen, then swipe left or right. Tap to set your chosen watch face.

Always On Dial

Activate the 'Always On Dial' feature in the watch's Settings to view the time at a glance. You can choose between Analogue and Digital display styles.

Dual Time Display

Select a dual time watch face to display time from two different time zones simultaneously. Configure the second time zone's city in the REFLEX ACTIVE app.

Choosing Additional Dials

More watch faces can be downloaded from the app's dial directory:

  1. In the app, go to 'Device' > 'Series 41' and select 'Watch Face Settings'.
  2. Tap on the desired dial.

The selected dial will transfer to your watch. This process may take a minute, indicated by a loading screen. Your watch can store one additional dial at a time; downloading a new one will replace the previous one.

Using Your Own Photo as a Watch Face

Personalize your watch face with a photo from your smartphone gallery:

  1. In the app, go to 'Device' > 'Series 41' and select 'Watch Face Settings'.
  2. Tap 'Edit' on the first watch face.
  3. Choose 'Image from album' or 'Take a photo'.
  4. Select your desired photo.
  5. Adjust and scale the photo within the guide, then tap 'OK'.
  6. Position and edit the time display as needed, then tap 'Set as Watch Face'.

Ensure you grant the app access to your photo gallery in your phone's settings.

Wellness Features

Lifestyle Features

Specifications

Feature Specification
RAM/ROM 578KB + 128MB
LCD Screen Size 1.1"
Bluetooth BT 5.2
Battery Built-in rechargeable lithium battery
Battery (Bluetooth Connected) Up to 4 days
Standby Time 10-15 days
Charge Time 2.5 - 3 hours
Water Resistant IP68

Care Instructions

Smartwatch Care

Avoid wearing the smartwatch while applying sprays or creams. Prevent contact with corrosive agents like paint, solvents, or adhesives, as they can affect the finish. Do not attempt to replace or disassemble the battery.

Strap Care

Environmental conditions can impact strap durability. Limit exposure to direct heat or sunlight. Keep the watch dry and away from wet surfaces. Avoid chemical cleaners and cosmetic products. Light soiling can be cleaned with a mild soapy water solution on a damp cloth. Be aware that light-colored straps may be prone to color transfer from other materials.

Silicone Strap Care

Clean silicone straps regularly with mild soap and water to remove dirt and oils, ensuring the watch case remains dry. Store the smartwatch in its original gift box when not in use.

Bracelet Care

Avoid bending the bracelet beyond its normal curvature. Store the watch in its gift box when not in use. Prevent placing heavy objects on the watch or loose storage in bags. For bracelet resizing, consult a local jeweler or watch specialist.

Step Counter Accuracy

Smartwatches use accelerometers to measure steps based on wrist movement. However, certain movements while stationary can be misinterpreted as steps. Step counts should be used as an estimate.

Water Resistance (IP68)

Your watch is water-resistant for up to 30 minutes at a maximum depth of 1.5 meters. It is not recommended for use in saltwater. Rinse the smartwatch after swimming.

Guarantee

REFLEX ACTIVE guarantees this smartwatch against defective parts and construction for 2 years from the date of purchase. The guarantee is valid with the original receipt. It complements your statutory consumer rights and does not cover lenses, bands, straps, bracelets, water penetration, or batteries. Accidental damage or misuse is also not covered.

Returns Address: PH Services, Precision House, Unit 4, Starley Way, Solihull, B37 7GN. Please contact customer service before returning any product.

Contact Us

For further assistance with your REFLEX ACTIVE smartwatch or the REFLEX ACTIVE RED App, please contact our customer service team:

Privacy Policy

View the REFLEX ACTIVE privacy policy at: www.reflex-active.com/pages/privacy-policy. Please check periodically for updates.

Important Safety Information

Battery Warnings

Device Warnings

Health Warnings

REFLEX ACTIVE is not liable for material damage or personal injury caused by incorrect handling or non-compliance with safety instructions.

Manufacturer Information:

Declaration of Conformity

The original UK and EU declaration of conformity can be found at: https://www.reflex-active.com/pages/declaration-of-conformity-certification.

Bluetooth® is a trademark or registered trademark of Bluetooth SIG Inc.

Disposal of Goods

The crossed-out wheelie bin symbol indicates that waste electrical products, batteries, and accumulators should not be disposed of in household waste. Dispose of them at a civic amenity site or recycling facility.

Models: Series 41, Series 41 Stone Set Rose Gold App, Series 41, Stone Set Rose Gold App, Set Rose Gold App, Rose Gold App, Gold App

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References

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