Reflex Active Smartwatch User Guide

How to Charge

1. Open the charger case and place the watch head into the case.
2. Connect the metal pins of the USB cable with the metal point on the back of the bracelet until the charging icon appears on the screen.
3. Close the case and plug the USB into the port or plug.
4. Once the charger is plugged in, the watch will activate automatically.
5. Please charge the band when it displays low battery.
6. A 2-hour charge time is sufficient to fully charge your smartwatch. Please ensure you do not exceed this period.

Operation Introduction

• Switch On: Press and hold the side button until the display is on.
• Switch Off: Press the touch key repeatedly until the 'more' icon shows on the display, then long press to enter 'Power off', and long press the touch key again.
• Wake Screen: Press the touch key, or enable gesture control in the advanced settings of the REFLEX ACTIVE App and raise your hand to illuminate the screen.

Getting to Know the Screens

Time Screen

There are 3 different time screens to select from. Press the touch key to choose your preferred screen.

Heart Rate

View your current heart rate, and average walking, running, hiking, and cycling rate. Your watch continuously detects your heart rate, even during sleep. To view, press the touch button until the Heart Rate icon is selected. Hold the touch button until the icon changes to BPM to detect the current heart rate. For selective activation, open the REFLEX ACTIVE App, navigate to 'Settings' > 'Advance Settings', select 'Heart rate', and set your preferred active times.

Activity Tracking

Press the touch key repeatedly until the Sports icon is displayed, then long press to enter multi-sport mode. The smartwatch supports 4 sports modes: Walking, Running, Cycling, and Hiking. Long press the touch key to select a mode and start recording your sports data. Long press the touch key twice to stop recording and save the data. Sports data can also be viewed in the app. Note: Data will not be saved if the exercise time is less than 5 minutes.

Sleep

Wear the watch while sleeping between 9:00 p.m. and 9:00 a.m. The watch will record your sleep data from the previous night and display it the next day. Press the side button to check your sleep data.

Messages

Unread messages will be displayed in the 'Message' interface. Press the touch key to enter and read messages on the watch.

Weather

After connecting with the REFLEX ACTIVE App, you can select a city in the app's advanced settings. The weather for that city will then be displayed on your smartwatch.

Activity Reminder

Enable the sedentary reminder in the REFLEX ACTIVE app. Your watch will vibrate to prompt you to take a short break and exercise.

Downloading the REFLEX ACTIVE App

Search for "REFLEX ACTIVE App." or scan the provided QR codes to download and install the application using your smartphone's camera or a QR code reader app.

Compatibility:

• Android: version 4.4 and above
• Apple iOS: version 8.0 and above

Ensure you have the latest app version and Bluetooth 5.0.

Connecting Band to Mobile Phone

1. Enable Bluetooth on your smartphone.
2. Open the REFLEX ACTIVE App. on your smartphone.
3. Review and accept the privacy policy.
4. Set up your profile by following the on-screen steps.
5. Set your goals as prompted.
6. To connect your watch, tap the green icon and select your watch from the list.
7. Tap 'OK' to allow notifications to appear on your smartwatch.

Visit the SUPPORT section for a video guide.

Disconnecting Your Smartwatch & Phone

1. Open the REFLEX ACTIVE App. on your smartphone.
2. Tap 'Disconnect device' in Settings.
3. Forget your device in your smartphone's Bluetooth settings.

Music Control

Open your phone's default music app. Long touch to enter 'BT music'. Click within this interface to control music playback: Play/Stop/Next song/Last song.

Daily Activities

The smartwatch automatically records your daily activity. Press the touch key to view your step count, distance covered, and calories burned. After syncing with the REFLEX ACTIVE app, this data is also available within the app.

Call Alerts

After successfully connecting with the REFLEX ACTIVE app, enable 'Notifications' in Settings to receive call alerts on your smartwatch.

Camera Control

Once connected to the App., the camera feature is accessible via settings. Select 'Take photo' to capture an image using your phone's camera by pressing the touch key on your watch. The photo will automatically save to your phone's gallery on Android devices, or offer save/retake options on iOS devices.

More Options

Press the touch key repeatedly until the MORE icon appears. Long press the touch key to access 'Power off', 'About', 'Find Phone', and 'Reset'.

Find Your Phone or Smartwatch

When the smartwatch is connected to the App., the 'Find Phone' feature is available. Access it via the sub-menu, then 'More'. Press the touch key to open 'Find the phone', then double-tap the touch key; your phone will sound a locator alarm. To find your smartwatch from your phone, select 'Find device' from the settings menu.

Power Off

Long press the touch key to turn off the watch.

Reset

Long press the touch key; your watch will reset and restart.

Technical Specifications

How to Care for Your Smartwatch

Avoid wearing your smartwatch while applying sprays or creams. Prevent contact with corrosive agents like paint, solvents, or adhesives, as this can affect the finish. Your smartwatch is not suitable for swimming or showers and should not be immersed in water. Do not attempt to replace or disassemble the battery.

Strap Care

Environmental conditions can impact strap durability. Handle with care, limit exposure to direct heat or sunlight, and keep the watch dry. Avoid chemical cleaners and cosmetic products on the strap. Light soiling can be cleaned with a slightly damp soft cloth and a mild soapy water solution. Be aware that light-colored straps may attract color transfer from other materials and cosmetics. Discoloration due to such transfer is not covered by the guarantee.

Silicone Strap Care

To maintain the appearance of your silicone strap, clean it regularly with mild soap and water to remove dirt, oils, and lotions, ensuring the smartwatch case remains dry. Store the smartwatch in its original gift box when not in use.

Step Counter

Smartwatches use accelerometers to measure steps by detecting wrist movement. However, certain wrist actions may mimic step movements and lead to inaccurate step counts. The recorded step count should be used as a guide only.

Guarantee

REFLEX ACTIVE guarantees this smartwatch is produced using premium materials and has undergone thorough testing for 2 years from the date of purchase, covering defective parts and construction. The guarantee is valid only with the original receipt. It complements your statutory consumer rights and does not limit them. The guarantee excludes lenses, bands, straps, bracelets, water penetration, batteries, and damage caused by accident or misuse.

Return Address: PH Services, Precision House, Unit 4, Starley Way, Solihull, B37 7GN. Please contact REFLEX ACTIVE before sending any product for assistance.

Contact Us

For assistance with your REFLEX ACTIVE smartwatch or app, contact the customer service team Monday to Friday, 9 AM to 4 PM:

+44 (0) 1215241400 | support@reflex-active.com

Further information is available on our website: www.reflex-active.com.

Privacy Policy

Please review our privacy policy at www.reflex-active.com/pages/privacy-policy. Check periodically for updates.

Important Safety Information

Familiarize yourself with all safety information and instructions before using the product.

Battery Warnings

Do not attempt to replace the battery, open the device, or disassemble the product. Doing so can cause a safety hazard. The integrated rechargeable battery is not removable or replaceable. Battery substances may harm the environment or cause injury if handled or disposed of improperly. In case of contact with battery acid, flush the affected area with plenty of clean water and seek immediate medical attention. Disconnect the charger once the battery is fully charged; do not exceed the 2-hour charge time.

Device Warnings

• This is a Class A product. In a domestic environment, it may cause radio interference, requiring user measures.
• Ensure your smartwatch correctly engages with the charging contacts.
• Check the product for damage before each use; do not use if damaged.
• This product is not a toy; children should not play with it.
• Never attempt to open your smartwatch, as this may result in danger.
• Protect the product from strong impacts, vibrations, direct sunlight, and dirt.
• Do not place heavy objects on or exert pressure on the product.
• Avoid strong magnetic fields, such as those from loudspeakers.
• Salt and thermal water can corrode metal parts. Remove the product before using saunas due to temperature differences causing condensation.
• Do not operate the product near heat sources like radiators or other heat-emitting devices. Do not cover the product during operation or charging.
• Never use the product on aeroplanes, in hospitals, service rooms, or near medical electronic systems, as wireless signals may affect sensitive electronics.
• Do not use the product if the display is cracked.
• Do not expose the product to extremely high or low temperatures.
• Do not use abrasive cleaners on the product.
• Remove the product immediately if it feels warm or hot.
• Do not attempt to wear or operate the product while charging.
• Do not charge the product if it is wet.
• Do not check notifications or other applications while driving or in situations where distractions could be hazardous. Always be aware of your surroundings.
• Remove your smartwatch at regular intervals for gentle cleaning.

Health Warnings

• Reflex Active smartwatches contain components that emit electromagnetic fields. Some models have magnetic charging docks. Be aware that these models contain magnets. These fields and magnets may interfere with medical devices like pacemakers. Consult your doctor and medical device manufacturer if you use any medical device before using a Reflex Active smartwatch.
• The Reflex Active heart rate monitor is for recreational use only and not for medical diagnosis or monitoring.
• The heart rate monitor emits flashing lights; consult your doctor before use if you have epilepsy or similar conditions.
• While the heart rate monitor provides an accurate estimate, readings can be affected by factors like smartwatch fit, wearer characteristics, and activity intensity.
• Consult a doctor before starting new exercise regimes.
• Smartwatches contain sensors to estimate activity, sleep, and calories burned. These estimations are not always fully accurate.
• Some wearers may experience skin irritation from prolonged use, especially those with sensitive skin or allergies. Remove the smartwatch if irritation occurs. To prevent irritation, remove the watch regularly for cleaning and avoid over-tightening it on your wrist.
• We recommend removing your smartwatch daily for gentle cleaning.

REFLEX ACTIVE is not liable for material damage or personal injury caused by incorrect handling or non-compliance with safety instructions. For questions or concerns, contact REFLEX ACTIVE using the details provided.

Manufacturer Information

Manufactured by: Peers Hardy UK Ltd, Precision House, Starley Way, Birmingham Business Park, Bickenhill Lane, Solihull, B37 7GN, UK.

EU Address: Peers Hardy UK LTD, C/O Global E-commerce Experts, Rijslanderweg 766, Unit H, 2132 NM, Hoofddorp, Netherlands.

Declaration of Conformity

The original UK and EU declaration of conformity can be found at: https://www.reflex-active.com/pages/declaration-of-conformity-certification.

Disposal of Goods

The crossed-out wheelie bin symbol indicates that waste electrical products, batteries, and accumulators should not be disposed of in household waste. If you cannot reuse or recycle your item, dispose of it at a civic amenity site or local recycling facility. Do not dispose of your REFLEX ACTIVE product in household waste. Dispose of packaging and product in accordance with local regulations. Batteries require separate collection and should not be disposed of in municipal waste.