ENGWE MapFour N1 Air Electric Bicycle User Manual

Model: MapFour N1 Air

Safety Notes

Read all safety notes carefully before use. Improper operation can lead to injury. Ensure all components are securely fastened and the battery is charged. Wear appropriate protective gear.

1. Introduction

1.1 Packing List

The package typically includes the following components:

  • Frame
  • Front fork
  • Handlebars
  • Stem
  • Saddle & Seatpost
  • Pedals (x2)
  • Front wheel
  • Rear wheel (integrated motor)
  • Front fender
  • Rear fender
  • Headlight
  • Rear light (with reflector)
  • Battery
  • Charger
  • Allen wrenches (M3, M4, M5, M6)
  • Spanner
  • Screwdriver
  • User Manual

1.2 Parts Overview

The bicycle consists of several key parts:

  • Frame: The main structure of the bicycle.
  • Front fork: Holds the front wheel and handlebars.
  • Handlebars: Used for steering.
  • Stem: Connects the handlebars to the fork.
  • Saddle & Seatpost: For rider seating; the seatpost allows height adjustment.
  • Pedals: For propulsion, attached to crank arms.
  • Wheels: Front and rear wheels with tires.
  • Motor: Integrated into the rear wheel hub.
  • Battery: Powers the electric system, typically mounted on the frame.
  • Brakes: Front and rear brakes (levers on handlebars, calipers/discs on wheels).
  • Drivetrain: Chain, chainring, rear derailleur, and shifter for gear changes.
  • Lights: Front headlight and rear light for visibility.
  • Display: Mounted on the handlebars, shows speed, battery level, assist level, etc.
  • IoT Module: May be integrated for connectivity features.

1.3 Functions (Controls Description)

The handlebar display and controls allow operation of the e-bike:

  • Display: Shows speed, battery level ([battery indicator]), assist level, odometer, and other ride data.
  • On/Off Button ([# button]): Short press for 1 second to turn the system on; hold for 3 seconds to turn off.
  • Assist Buttons ([+] and [-]): Use to adjust the pedal assist level.
  • Walk Mode: Hold the [-] button to activate walk assist (approx. 6 km/h). Release to deactivate.
  • Headlight Button ([* button]): Manually turn the headlight on/off. The display also has an automatic light sensor. When the headlight is on, display brightness may decrease.
  • Horn Button: Activates the audible horn.
  • Gear Shifter: Changes gears for optimal pedaling.
  • Brake Levers: Control the front and rear brakes.
  • Throttle: (If equipped) Allows for powered acceleration without pedaling.
  • Indicators: Display may show various indicators like headlight status, battery level ([battery indicator]), and error codes.

2. Quick Start Guide

2.1 Installation Guide

Follow these steps to assemble your bicycle:

Handlebars and Stem Installation

Attach the handlebars to the stem. Align the handlebars correctly and tighten the stem bolts (typically M5 or M6) securely.

Front Fender and Headlight Installation

Mount the front fender onto the front fork using M4 bolts. Attach the headlight to the designated mounting point on the fork or fender using M5 bolts.

Front Wheel Installation

Insert the front wheel into the fork dropouts. Ensure the wheel is seated correctly and the white safety line on the tire remains visible and not covered by the fender. Tighten the wheel axle nuts securely.

Saddle Adjustment

Insert the seatpost into the frame's seat tube. Adjust the saddle height and angle for comfortable riding. Ensure the seatpost is inserted past the minimum insertion line marked on the post.

Kickstand Installation

Attach the kickstand to the mounting bracket on the frame using the provided M6 bolts. Ensure correct orientation (L for left, R for right).

Pedal and Rear Light Installation

Attach the pedals to the crank arms. Note: The left pedal has a reverse thread (turn counter-clockwise to tighten), while the right pedal has a standard thread (turn clockwise to tighten). Mount the rear light to the frame or seatpost, ensuring any necessary wiring is connected.

2.2 Battery Removal and Charging

Battery Removal: To remove the battery, unlock the battery mount using the provided key and slide the battery out of its housing.

Charging:

  • Method 1 (On Bike): Connect the charger plug directly into the battery's charging port on the bicycle and plug the charger into a wall outlet.
  • Method 2 (Removed Battery): Remove the battery from the bike, then connect the charger to the battery and plug into a wall outlet.

Charging Indicator: The indicator light on the charger will be red while charging and turn green when the battery is fully charged. Charging typically takes 5-8 hours.

2.3 Quick Operation

Step 1: Adjust Handlebars and Saddle Adjust the handlebars and saddle to a comfortable riding height based on your body size. Ensure the saddle height does not exceed the minimum insertion safety marking.

Step 2: Turn On the Bike and Adjust Front Light Press the On/Off button ([# button]) for 1 second to turn on the bike. To turn it off, hold the [# button] for 3 seconds. Press the Headlight button ([* button]) to turn the front light on or off.

Step 3: Adjust Pedal Assist and Engage Walk Mode Use the [+] and [-] buttons to select the desired pedal assist level. To activate walk mode (approx. 6 km/h), hold the [-] button. Release the [-] button to stop walk mode.

Step 4: Begin Riding Start pedaling to engage the motor assist.

Step 5: Braking Apply the brakes smoothly by squeezing the brake levers. Be aware of your speed and road conditions.

Step 6: Shifting Gears Use the gear shifter to change gears according to terrain and speed for optimal pedaling efficiency.

Step 7: Using the Horn Press the horn button to alert others.

2.4 Instrument Settings

You can access and customize various settings via the display:

  • Accessing Settings: While the bike is on, press and hold the [# button] and [- button] simultaneously for more than 2 seconds.
  • Navigating Options: Use the [+] or [-] buttons to scroll through different settings.
  • Adjusting Options: Press the [# button] to select a setting, use [+] or [-] to adjust the value, and press the [# button] again to confirm.
  • Settings Descriptions:
    • ODO Reset: Resets the total accumulated distance (Odometer).
    • Unit Switch: Changes the distance unit (e.g., km to miles).
    • Brightness: Adjusts the screen's brightness level.
    • Password: Set a startup password for security. The correct password must be entered to access the main screen and adjust assist levels.
    • AL-sensitivity: Adjusts the sensitivity of the automatic headlight function or disables it.
  • Exiting Settings: Navigate to "BACK" using the [+] or [-] buttons and press the [# button] to return to the main screen.

3. Maintenance Precautions

3.1 Usage Precautions

General: Keep the bicycle clean. Lubricate the chain regularly. Avoid immersing the bike in water. Periodically check all bolts and connections for tightness. For complex repairs, consult a professional.

Riding: Always follow national and local traffic regulations. Wear a helmet. Before riding, check tire pressure, brakes, lights, chain, and battery charge. Ensure all components are functioning correctly.

Parking: Park the bicycle securely. Avoid parking in extreme temperatures or direct sunlight for extended periods.

3.2 Maintenance and Self-Inspection

Vehicle Maintenance: Perform regular self-inspections. Clean the bike with a damp cloth; avoid harsh detergents. Lubricate the chain regularly. Check tire pressure (recommended 30-50 PSI, or as indicated on the tire sidewall). Adjust brakes as needed. Ensure all bolts are tightened.

Motor Maintenance: Keep the motor clean. Check motor cable connections for security.

Battery Maintenance: Avoid exposing the battery to extreme temperatures. Do not fully discharge the battery regularly. Charge the battery when needed, preferably before it is fully depleted. Use only the specified charger. For long-term storage, charge the battery to approximately 70% and store it in a cool, dry place.

3.3 Error Inspection and Troubleshooting Methods

General Troubleshooting:

Symptom Possible Causes Common Solutions
Vehicle does not work Low battery power; Poor connection of electrical parts; Incorrect start sequence; Insufficient tire pressure Charge the battery, clean connectors and reinsert; Start the vehicle in the correct sequence (see 2.4); Check tires for leaks and inflate sufficiently.
Not enough range High inclines, wind, frequent braking, overloading, etc.; Defective, damaged, or old batteries Adjust riding style or use lower assist levels; Contact ENGWE after-sales for battery replacement advice.
Battery not charging Poor charger connection; Damaged charger; Batteries stored for a long time without regular charging Reconnect the charger; Replace the charger; Contact ENGWE after-sales team for assistance.
Motor works not after power on Loose or damaged motor cable; Loose or damaged throttle; Damaged motor; Low battery energy Reconnect or replace the motor cable; Reconnect or replace the throttle; Contact ENGWE after-sales team for motor issues; Charge the battery fully.
Abnormal Acceleration or Low Speed Low battery energy; Incorrect start sequence Charge the battery fully; Start the vehicle in the correct sequence.

Error Codes:

Error Code Error Description Error Code Error Description
E21 Abnormal current E31 Short circuit of MOSFET of the display
E23 Loss of motor phase E32 ON/OFF button stuck
E24 Fault in motor Hall signal E33 Minus button stuck
E25 Brake fault E34 Overvoltage protection
E30 Communication failure between display and controller E36 Fault in torque sensor signal

4. Service Guide

4.1 Customer Service and Warranty Coverage

General Warranty Terms: ENGWE provides a limited warranty against manufacturing defects. The warranty period varies by component. Please refer to the table below for details.

Warranty Coverage and Duration Details:

Component Accessory Name Warranty Period Warranty Description
Chassis Frame, Fork, Handlebar, Stem, Seatpost 12 months Covers manufacturing defects. Does not cover damage from normal wear, accidents, or modifications.
Drivetrain Pedals, Crankset, Chain, Freewheel, Rear Derailleur, Shifter 3 months Covers manufacturing defects. Does not cover wear and tear or damage from improper use.
Brakes Brake Levers, Brake Calipers, Brake Discs/Pads 6 months Covers manufacturing defects. Does not cover wear on pads or discs, or damage from improper adjustment.
Electrical Components Motor, Controller, Display, Wiring Harness, Throttle 12 months Covers manufacturing defects. Does not cover damage from water ingress, short circuits, or physical damage.
Battery Battery Pack 12 months Covers manufacturing defects. Warranty is void if battery is damaged, modified, or used with incorrect chargers. Battery capacity degradation to 70% within 12 months is considered normal wear.
Other Components Headlights, Taillights, Reflectors, Kickstand, Saddle 6 months Covers manufacturing defects. Does not cover wear and tear or damage from accidents.

Note: The limited warranty is non-transferable and applies only to the original owner. It does not cover normal wear and tear, damage from accidents, misuse, neglect, or unauthorized modifications.

4.2 Warranty Cards and Maintenance Records

This section is intended for users to record purchase details and maintenance history. It includes fields for user information, purchase date, bicycle model, serial number, and service records.

4.3 Product Parameters

ENGWE MapFour N1 Air Specifications:

Product Model ENGWE MapFour N1 Air
Frame Material Carbon fiber frame, aluminum fork
Maximum Load 120 KG / 265 lbs
Maximum Speed 25 km/h
Motor Torque 35 Nm
Battery Capacity 360 Wh Li-ion
Maximum Range 100 km / 62 miles*
Tire Size 700 X 38C
Tire Pressure Not more than 350 kPa
Charger 42V 2A
Charging Time 5-8 hours
Waterproof Rating IPX5
Bicycle Weight 15.6 kg / 34.4 lbs* (Net weight includes battery, excludes accessories)
Maximum Load Capacity of Rear Rack 25 kg / 55 lbs

*Note: Maximum range depends on rider weight, terrain, temperature, wind, and riding habits. The specified weight has a tolerance of +/- 3-5%.

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