Engwe MapFour N1 Air Electric Bicycle User Manual

This document provides comprehensive instructions for the assembly, operation, maintenance, and service of the Engwe MapFour N1 Air electric bicycle.

1. Introduction

Welcome to your new Engwe MapFour N1 Air electric bicycle. This section covers the initial setup and components.

1.1 Packing List

Upon unpacking, please verify that all the following components are present:

1.2 Components

Key components of the Engwe MapFour N1 Air include:

1.3 Functions - Display Controls

The display unit allows for control and monitoring of the bicycle's functions:

2. Quick Start Guide

Follow these steps to assemble and prepare your bicycle for its first ride.

2.1.1 Control Area Installation

  1. Loosen the M5 screw on the stem.
  2. Adjust the handlebar to your desired height.
  3. Tighten the M6 screw to secure the handlebar.
  4. Ensure all screws are properly tightened before riding.

2.1.2 Front Fender and Headlight Installation

  1. Attach the front fender using M4 and M5 screws.
  2. Mount the front headlight.

2.1.3 Wheel Installation

  1. Remove the quick release lever.
  2. Insert the wheel into the fork dropouts.
  3. Re-insert the quick release lever and tighten securely.

2.1.4 Saddle and Seatpost Adjustment

  1. Insert the seatpost into the frame.
  2. Adjust the saddle height for comfortable riding.
  3. Secure the seatpost using the quick-release lever.
  4. Adjust saddle fore/aft position and tilt angle as needed.

2.1.5 Kickstand Installation

  1. Attach the kickstand to the designated mounting point on the frame using the M6 bolts.
  2. Ensure the kickstand is securely fastened.

2.1.6 Pedal and Solar Rear Light Installation

  1. Thread the pedals into the crank arms (Left pedal marked 'L', Right pedal marked 'R'). Tighten securely.
  2. Remove the protective tab from the solar rear light to activate it.

2.1.7 Assembly Complete

Your Engwe MapFour N1 Air is now assembled. Double-check all connections and ensure all parts are securely fastened.

2.2 Battery Removal

To remove the battery, unlock the battery compartment and slide the battery out of its housing.

2.3 Charging the Battery

There are two charging methods:

Charging Indicator: A red light indicates charging is in progress; a green light indicates the battery is fully charged. Ensure the battery's dust cap is closed after charging.

Note: Use only the provided charger. Do not use the bicycle while charging. Ensure the battery is securely fixed in the frame when charging on the bike.

2.4 Quick Operation

Before riding, ensure components are correctly installed, the battery is charged, and safety measures are taken.

  1. Adjust Handlebar and Seatpost: Set to a comfortable riding height. Ensure quick-release levers and handlebar screws are tight.
  2. Turn On Display and Adjust Headlight: Press the power button to turn on the bicycle. Use the '+' button to turn on the headlight. Press again to turn it off.
  3. Adjust Pedal Assist Level: Use '+' and '-' buttons to select the desired assist level (1-5). Level 1 offers minimal assistance, while Level 5 offers maximum assistance.
  4. Braking Instructions: The left lever controls the front brake; the right lever controls the rear brake. Apply the rear brake first, then the front brake, for gradual stopping. Warning: Avoid sudden application of the front brake alone, as it can cause loss of balance. Maximum load is 120 kg.

Safety Reminder: Always wear a helmet.

2.5 Instrument Settings

Access settings by pressing and holding '+' and '-' buttons simultaneously for over 2 seconds.

3. Maintenance Notes

Proper maintenance ensures longevity and safe operation of your electric bicycle.

3.1 Safety Precautions

3.2 Maintenance and Self-Check

Regular checks are crucial:

3.3 Troubleshooting

Refer to the table below for common issues and solutions:

SymptomPossible CausesSolutions
Bicycle does not functionBattery discharged
Poor connection of electrical parts
Incorrect startup sequence
Charge the battery
Clean and retighten connectors
Start the bicycle in the correct order (refer to 2.5)
Insufficient rangeInsufficient tire pressure
Steep uphill, strong wind, frequent braking, overload, etc.
Check tires for leaks and inflate sufficiently
Ride with pedal assist or adjust riding line; contact Engwe support for solutions.
Battery not chargingFaulty, damaged, or aged batteries
Faulty charger connection
Damaged charger
Batteries stored for long periods without regular charging
Reconnect the charger
Replace the charger
Contact Engwe support for solutions.
Motor does not function (after power on)Motor cable loose or damaged
Throttle loose or damaged
Damaged motor
Battery discharged
Reconnect or replace the cable
Tighten or replace the throttle
Contact Engwe support for solutions.
Fully charge the battery
Abnormal acceleration or low speedBattery discharged
Motor issue
Controller issue
Fully charge the battery
Contact Engwe support for solutions.
Error CodeE21: Abnormal current
E23: Motor phase loss
E24: Motor Hall signal error
E25: Brake malfunction
E30: Communication error between display and controller
E31: Display MOSFET short circuit
E32: Power button stuck
E33: Minus button stuck
E34: Overvoltage protection
E36: Torque sensor voltage error
Refer to specific error code explanations for detailed solutions. Contact Engwe support if issues persist.

4. Service Guide

This section outlines service procedures, warranty coverage, and product specifications.

4.1 After-Sales Service and Warranty Coverage

Engwe provides a warranty for its electric bicycles. Please refer to the warranty card for specific details.

Warranty Period:

Accessory NameWarranty PeriodWarranty Description
Frame12 monthsFree replacement for manufacturing defects; no replacement for damage caused by improper use, collision, or modification.
Motor, Controller, Battery, Charger, Display12 monthsFree replacement for manufacturing defects; no replacement for damage caused by improper use, collision, modification, or natural wear.
Handlebar, Stem, Saddle, Seatpost, Grips, Brake Levers, Brake Discs6 monthsFree replacement for manufacturing defects; no replacement for damage caused by improper use, collision, modification, or natural wear.
Tires, Inner Tubes1 monthNo warranty for wear and tear, punctures from sharp objects, or damage from improper inflation.
Pedals, Bearings, Freewheel3 monthsNo warranty for wear and tear or damage from improper use.
Other Parts (e.g., cables, screws, reflectors)No warrantyWear and tear, damage from collision, modification, or improper use are not covered.

Note: The limited warranty applies only to the original purchaser and is not transferable.

4.2 Warranty Cards and Maintenance Records

Keep your warranty card and maintenance records for future reference.

Warranty Card Details:

Maintenance Records:

4.3 Product Parameters

Key specifications for the Engwe MapFour N1 Air:

ParameterSpecification
Product ModelENGWE MapFour N1 Air
Frame MaterialCarbon fiber frame, aluminum fork
Maximum Load120 KG / 265 lbs
Maximum Speed25 km/h
Motor Torque35 Nm
Battery Capacity360 Wh Li-ion
Maximum Range100 km / 62 miles*
Tire Size700 X 38C
Tire PressureNot exceeding 350 kPa
Charger42V 2A
Charging Time5-8 hours
Waterproof RatingIPX5
Bicycle Weight15.6 kg / 34.4 lbs*
Maximum Load Capacity of Carrier25 kg / 55 lbs.

*Note: Range may vary depending on riding conditions, rider weight, and assistance level. Weight figures may have a +/- 3%-5% tolerance. Net weight includes the battery but excludes accessories.

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