JLab Epic Sport Wireless Earbuds

JLab Audio is proud of its products and stands behind them.

Warranty and Support

Your Warranty: All warranty claims are subject to JLab Audio authorization and at their sole discretion. Retain your proof of purchase for warranty coverage. (Features a 2-Year Limited Warranty and US-Based Customer Support).

Contact Us: Reach out via email at support@jlabaudio.com or visit jlabaudio.com/contact.

Register Today: Visit jlabaudio.com/register for product updates, how-to tips, and FAQs.

First Time Setup: Bluetooth Pairing

Step 1: Enable Bluetooth

Turn on the Bluetooth in your device settings. (Visual: A smartphone screen showing 'Settings' with the 'Bluetooth' toggle switched ON).

Step 2: Initiate Pairing Mode

Press and hold the button on the earbuds for 10 seconds. Release. The light will blink red and blue to indicate pairing mode. (Visual: Earbud with a button, showing a red and blue blinking light).

Step 3: Connect to Device

Select "JLab Epic Sport" in your device's Bluetooth settings to connect. The light will slow blink blue when Bluetooth is paired. (Visual: A smartphone screen showing 'Settings' > 'Bluetooth' with 'JLab Epic Sport' selected and a connected status).

Recurring Use

Once JLab Epic Sport has initially paired to your device, the earbuds will auto-connect to your Bluetooth device when powered back ON. (Refer to BUTTON FUNCTIONS instructions).

Button Functions

Volume Up: Quick press
Track Forward: Press & hold 2 seconds
Power On: Press & hold 3 seconds
Power Off: Press & hold 5 seconds
Play/Pause / Answer/Hang Up: Quick press
Bluetooth Pair: Press & hold 10 seconds (Follow First Time Setup)
Activate Siri (iOS) or "OK Google" (Android): Press twice
Volume Down: Quick press
Track Backward: Press & hold 2 seconds

Equalizer Modes

Quick press both buttons for different EQ settings. The Epic Sport will cycle through 3 EQ settings:

JLab Signature (One Beep): JLab C3™ signature sound with amplified bass and vocals.
Balanced (Two Beeps): Even sound with no additional enhancements.
Bass Boost (Three Beeps): Amplified bass and sub-bass.

Voice Prompts

"HELLO" = Power is ON.
"BATTERY FULL" = 100-75%
"BATTERY MEDIUM" = 75-25%
"LOW BATTERY" = Less than 25%
"READY TO PAIR": JLab Epic Sport earbuds are ready to connect to your Bluetooth device.
"YOU'RE CONNECTED": JLab Epic Sport is connected to your Bluetooth device and ready for use.
"GOODBYE" = Power turning OFF.

Charging

Step 1: Connect to Power

Place the JLab Epic Sport control box in the magnetic charging station and plug the USB cable into a computer or USB output device to charge. (Visual: Earbuds in a charging dock connected via USB).

Step 2: Charging Indicator

The light will turn solid red when charging and turn blue when fully charged. (Visual: Indicator lights showing 'Charging' (red) and 'Fully Charged' (blue)).

Fitting

Step 1: Identify Components

Components include the Earbud, Ear Tip, and Cush Fin™.

Step 2: Find Best Fit

Try various ear tips and Cush Fins to find the best fit for your ears.

Step 3: Insert and Adjust

Rotate the earbud into your ear canal and bend the Memory Wire to the desired position for a secure fit.

Cable Clip Use

Step 1: Attach Cable Holder

Attach the optional cable holder to tighten or loosen the cable during use.

Step 2: Insert Clip

Insert the optional cable clip to the back of the cable holder.

Step 3: Attach to Apparel

Open the cable clip and attach it to your apparel.

Connection Troubleshooting

I Do Not See JLab Epic Sport in My Device

Step 1: Toggle Bluetooth

Turn Bluetooth off and then back on in your device settings. (Visual: Smartphone 'Settings' > 'Bluetooth' screen).

Step 2: Repeat Pairing

If "JLab Epic Sport" is still not visible, repeat the FIRST TIME SETUP: BLUETOOTH PAIRING directions.

JLab Epic Sport Does Not Reconnect to My Device After Powering On

Step 1: Forget Device

In your device settings, find "JLab Epic Sport" and select the option to "forget" or "remove" the device. (Visual: Smartphone 'Settings' > 'Bluetooth' screen showing 'JLab Epic Sport' with an info icon).

Step 2: Toggle Bluetooth Again

Turn Bluetooth off and then back on in your device settings.

Step 3: Re-pair Device

Repeat the FIRST TIME SETUP: BLUETOOTH PAIRING directions to reconnect.

Bluetooth is Connecting to an Unwanted Device

Note: The JLab Epic Sport can remember up to 8 devices and will attempt to auto-connect to the last device used.

Step 1: Manage Connected Devices

If you have more than one device that was previously connected to JLab Epic Sport, turn OFF Bluetooth on the unwanted devices and turn ON Bluetooth on your chosen device. (Visual: Smartphone 'Settings' > 'Bluetooth' screen showing multiple devices).