JLab Epic Air Sport True Wireless Earbuds
Your guide to setup, controls, and troubleshooting.
Warranty & Support
Warranty: All warranty claims are subject to JLab Audio authorization and our sole discretion. Keep your proof of purchase to ensure warranty coverage.
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- Product Updates
- Tips & Tricks
- FAQ & More
First Time Setup
1. Automatic Earbud Connection
A. Remove earbuds from the charging case and peel off stickers.
B. Press and hold both power buttons for over 2 seconds to power on. The left earbud will light up solid white, and the right earbud will flash blue/white, indicating it's ready to connect to your device.
[Diagram: Earbuds removed from case, showing touch sensor buttons. Left earbud solid white, right flashing blue/white.]
2. Bluetooth Connection
On your device's settings, select "JLab Epic Air Sport". You will hear two beeps followed by a solid white light, indicating connection.
[Diagram: Smartphone Bluetooth settings screen showing "JLab Epic Air Sport" as connected.]
Adding New/Additional Bluetooth Devices
Turn off Bluetooth on any previously connected device. Turn on Bluetooth for the new device. Remove earbuds from the charging case. The earbuds will automatically initiate Bluetooth pairing. Select "JLab Epic Air Sport" in your device's settings to connect.
In the Box
- ? JLab Epic Air Sport Earbuds
- ? Charging Case
- ? Ear Tips: Standard, Superficial Cloud, Foam, Double Flange, Triple Flange
[Diagram: Charging case with USB ports and indicator lights. Earbuds shown separately. Various ear tip styles illustrated.]
Controls
Left Earbud Controls (? Touch Sensor)
- ? Volume Down: Single tap
- ? Siri (iOS) or "OK Google" (Android): Double tap
- ⏪ Previous Track: Press and hold for over 1 second
- ?️ EQ Modes: Triple tap (Cycles through JLab Signature, Balanced, Bass Boost)
Right Earbud Controls (? Touch Sensor)
- ? Volume Up: Single tap
- ▶️ / ⏸️ Play/Pause: Double tap
- ⏩ Next Track: Press and hold for over 1 second
- ? Answer Call: Single tap
- ? End Call: Double tap
- ? Reject Incoming Call: Press and hold for over 2 seconds
- ? Be Aware Mode On/Off: Triple tap
[Diagram: Close-up of left and right earbuds highlighting the touch sensor areas.]
Indications
- ⚡ Power On: Chime
- ✅ Connected via Bluetooth: Two beeps
- ⚠️ Low Battery: "Low Battery" voice prompt (Below 20%)
- ❌ Power Off: Chime
Equalizer (EQ) Modes
Triple-tap the left earbud to cycle through EQ modes. A voice prompt will announce the selected mode:
- ? JLab Signature (One beep): Boosted voice and bass
- ⚖️ Balanced (Two beeps): Even sound with no additional enhancements
- ? Bass Boost (Three beeps): Amplified bass and sub-bass
Automatic Power On/Off
- When placed in the charging case, earbuds will power off and begin charging. Blue indicator lights show charging status and turn off when fully charged.
- When removed from the charging case, earbuds will automatically power on and reconnect to your device.
[Diagram: Earbuds being placed into the charging case, showing charging lights. Then earbuds removed from case, showing reconnection to a device.]
The Charger
Connect the Epic Air Sport earbuds to a computer or a 5V 1A USB output device for charging.
[Diagram: Charging case connected via USB cable to a computer or power adapter. Indicator lights shown.]
Indicator lights will flash white during charging and turn solid white when fully charged.
Fit
[Diagram: Illustration showing how to insert and position the earbuds in the ear for a secure and comfortable fit, including the ear hook.]
Ensure a proper seal with the ear tips for optimal sound quality. Try all included ear tip sizes for the best fit.
Troubleshooting Connection Issues
No Sound in Left Earbud or Earbuds Disconnected (Manual Reset)
- On your device's Bluetooth settings, delete "Epic Air Sport".
- Open the charging case and leave both earbuds inside. Quickly tap the sensor on ONE earbud 4 times. The light will flash blue 4 times and then turn solid. Leave earbuds in the case.
- Repeat step 2 for the other earbud.
- Remove both earbuds from the charging case and keep them about 5 cm (2 inches) apart. Wait for the left earbud to light solid white and the right earbud to flash blue/white. You can now connect to your Bluetooth device.
[Diagrams: Showing the reset process with flashing blue lights on earbuds.]
Bluetooth Device Not Connecting / Reconnecting
- On your device's Bluetooth settings, delete "Epic Air Sport".
- On your device, turn Bluetooth off and then back on.
- Remove the earbuds from the charging case. Wait for the left earbud to light solid white and the right earbud to flash blue/white.
- Select "JLab Epic Air Sport" in your device's settings to reconnect.
[Diagrams: Showing smartphone screens for deleting device and toggling Bluetooth.]
Instructional videos available at: intl.jlabaudio.com/manuals
Quick Tips
- Bluetooth connection is established via the right earbud. For a stable connection, keep your device close to your right side or in your right pocket.
- If using only one earbud, it must be the right earbud, as it is the primary Bluetooth-connected earbud.
- Selecting the correct ear tip significantly improves sound quality by properly sealing the ear canal. Test all ear tip sizes for the best fit.
- Only ONE Bluetooth device can connect at a time. Turn off Bluetooth on unwanted devices before connecting to your chosen device.
Warnings
⚠️ Dry Earbuds: Completely dry the earbuds before placing them in the charging case. Wet or moist earbuds can damage the charger. Warranty will be voided if the charger shows damage from water/sweat.
⚠️ Ear Hooks: Do not deform the ear hooks. They are made of flexible silicone with a hard internal structure for the antenna. Tampering with the ear hook may cause the antenna to break.
Precautions
- Avoid moisture or liquids reaching the earbud tips or charging port.
- Avoid extreme heat, cold, and humidity.
- Avoid dropping or impacting the earbuds, over-stressing the cable by pulling quickly or applying excessive force, or bending the cable sharply.
- Earwax may accumulate on the earbud tips, reducing sound quality. Carefully clean tips with a cotton swab or other small object to improve sound.
- If you experience discomfort or pain, try lowering the volume or discontinue use for a period.
- If regular discomfort occurs during use, stop using the product and consult a doctor.
- Treat your earbuds with care, similar to sunglasses, and store them in a safe place when not in use.
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