JLab Epic Air Sport Wireless Earbuds

Warranty and Support

YOUR WARRANTY
All warranty claims are subject to JLab Audio authorization and at our sole discretion. Retain your proof of purchase to ensure warranty coverage.

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Reach out to us at support@jlabaudio.com or visit jlabaudio.com/contact

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Visit jlabaudio.com/register for product updates, how-to tips, and FAQs.

First Time Setup

1. Auto-Connecting Earbuds

Take earbuds out of the charging case and remove stickers. Press and hold both Power Buttons for 2+ seconds to turn ON. The Left earbud turns solid white, and the Right earbud blinks blue/white, indicating it is ready to pair to your device.

[Diagram: Earbud with a sticker on the touch sensor, labeled 'Remove stickers'. Another earbud shows a finger pressing the power button, labeled 'Press and hold 2+ seconds'. Indicator lights on earbuds are shown.]

2. Connecting to Bluetooth

Select "JLab Epic Air Sport" in your device's Bluetooth settings. A voice prompt "Bluetooth connected" followed by solid white lights on the earbuds will indicate you are connected.

[Diagram: Smartphone screen displaying Bluetooth settings. 'JLab Epic Air Sport' is listed and selected, with 'Bluetooth connected' indicated.]

Adding New / Additional Bluetooth Devices

Turn OFF Bluetooth from any previously connected device. Turn ON Bluetooth from the new device. Take earbuds out of the case; they will automatically enter Bluetooth Pairing. Select "JLab Epic Air Sport" in the new device's settings to connect.

In the Box

Earbuds

Includes Left and Right earbuds, each with a touch sensor and indicator lights.

Eartips

• Standard
• Shallow
• Cloud Foam
• Double Flange
• Triple Flange

[Diagram: Various eartip shapes shown.]

Charging Case

The charging case includes a USB Charge Output for charging other devices and a USB Charge Input. Indicator lights show charging status.

[Diagram: Charging case shown open, with earbuds inside. USB ports labeled. Indicator lights shown.]

Controls

Left Earbud

• Volume Down: Single tap [touch sensor]
• Siri (iOS) or "OK Google" (Android): Double tap [touch sensor]
• Track Back: Press and hold for 1+ second
• EQ Change: Triple tap [touch sensor] (Cycles through 3 EQ settings)

Right Earbud

• Volume Up: Single tap [touch sensor]
• Play / Pause: Double tap [touch sensor]
• Track Forward: Press and hold for 1+ second
• Answer Call: Single tap [touch sensor]
• Hang Up Call: Double tap [touch sensor]
• Reject Incoming Calls: Press and hold for 2+ seconds
• Be Aware ON / OFF: Triple tap [touch sensor]

Power Button Functions

[Diagram: Close-up of earbuds showing Left and Right Power Buttons.]

• Power ON: Press and hold [power button] for 1+ second.
• Power OFF: Press and hold [power button] for 3+ seconds.
• Bluetooth Pairing: Refer to "First Time Setup".

Voice Prompts

• "Hello": Power ON
• "Earbuds joined": Earbuds paired to each other.
• "Ready to Pair": Earbuds are ready to pair to a Bluetooth device.
• "Bluetooth Connected": Earbud is connected to the device.
• "Battery Full": 100-80%
• "Battery Medium": 80-20%
• "Low Battery": Less than 20%. "Low Battery" will play when power decreases to 10%.
• "Goodbye": Power OFF

Equalizer Modes

Triple tap the left earbud to cycle through different EQ settings. Voice prompts will announce the selected EQ mode.

• JLab Signature: JLab C3™ signature sound with amplified bass and vocals.
• Balanced: Even sound with no additional enhancements.
• Bass Boost: Amplified bass and sub-bass.

[Diagram: Circular graphic illustrating three equalizer modes: 'JLab Signature' with sound waves, 'Balanced' with a neutral wave, and 'Bass Boost' with amplified waves.]

Auto-Power On / Off

1. Placing the earbuds in the charging case will power them OFF and start charging. Blue indicator lights show earbuds are charging and will turn OFF when fully charged.
2. When earbuds are taken out of the case, they will automatically power ON and reconnect to your device.

[Diagram: Two earbuds being placed into charging case. Indicator lights shown. Then, earbuds being removed from case.]

[Diagram: Smartphone screen showing Bluetooth settings with 'JLab Epic Air Sport' connected.]

Charging Case

Connect the Epic Air Sport to a computer or a USB 5V 1A (or less) output device for charging. Indicator lights pulse white when charging and turn solid white when fully charged.

[Diagram: Charging case connected to a laptop via USB cable. Charging indicator lights on the case are shown pulsing white.]

[Diagram: Charging case with percentage indicators (25%, 50%, 75%, 100%) on its surface.]

Fitting

Follow these steps for optimal fit and sound quality:

1. [Diagram: Earbud being inserted into the ear canal.]
2. [Diagram: Earbud with ear hook being placed over the ear.]
3. [Diagram: Earbud fully seated in the ear with the hook comfortably in place.]

Choosing the correct ear tip makes a significant improvement in audio quality due to the proper seal for the driver. Test all ear tips for best results.

Troubleshooting

No Audio in Left Earbud or Earbuds Disconnect from Each Other (Manual Reset)

1. Enter your Bluetooth device settings and forget the Epic Air Sport.
2. Open the charging case door and leave both earbuds inside. Starting with ONE earbud, quickly tap the [touch sensor] 4 times. The light will blink blue 4 times, then turn solid blue. Leave the earbuds in the charging case.
3. Repeat with the other earbud: Quickly tap the [touch sensor] 4 times. The light will blink blue 4 times, then turn solid blue.
4. Take both earbuds out of the charging case and keep them within 2 inches of each other. Wait for the Left earbud to turn solid white and the Right to blink blue/white. You are now ready to pair to your Bluetooth device.

[Diagram: Smartphone screen showing Bluetooth settings. 'JLab Epic Air Sport' is listed, with an option to 'Forget Device' or 'Disconnect'.]

[Diagram: Close-up of the left earbud's touch sensor being tapped four times rapidly.]

[Diagram: Close-up of the right earbud's touch sensor being tapped four times rapidly.]

Bluetooth Device Does Not Connect/Reconnect

1. Enter your Bluetooth device settings and forget the Epic Air Sport.
2. On your device, turn OFF then ON Bluetooth.
3. Take the earbuds out of the case. Wait for the Left earbud to turn solid white and the Right to blink blue/white.
4. Select "JLab Epic Air Sport" in device settings to reconnect.

Instructional videos available at: JLABAUDIO.COM/MANUALS

Quick Tips

• The Bluetooth connection is established from the right earbud. For the most stable connection, keep the device near your right hand side or in your right pocket.
• If you prefer to wear only one earbud, you must wear the right earbud, as this is the main earbud connected to Bluetooth.
• Choosing the correct ear tip makes a significant improvement in audio quality due to the proper seal for the driver. Test all ear tips for best results.
• Only ONE Bluetooth device can be connected at a time. Turn off Bluetooth on unwanted devices and turn on Bluetooth on the chosen device to connect.

Warnings

[Diagram: Earbud with water droplets on it, next to a charging case with a warning symbol.] Fully dry off the earbuds before placing in the charging case. If the earbuds are damp or wet, this will cause damage to the charging case. The warranty will be voided if the charging case shows damage by water/sweat.

[Diagram: Earbud ear hook being pulled or bent, with a warning symbol indicating potential damage.] Do not deform the ear hooks. The ear hooks are a flexible silicone but also have an internal hard structure for the antenna. Prying on the ear hook may break or damage the antenna.

Cautions

• Avoid getting moisture or liquids into the tip of the earbuds or charging port.
• Avoid extreme heat, cold, and humidity.
• Avoid dropping or crushing the earbuds, stressing the cable by rapid pulling or extreme force, or bending the cable at a sharp angle.
• Wax may build up in the earbud tips, lowering the sound quality. Carefully remove the wax with a cotton swab or other small tool to improve the sound quality.
• If you experience discomfort or pain, try lowering the volume or discontinuing use temporarily.
• If you experience regular discomfort while using this product, discontinue use and consult your physician.
• We recommend you treat your earbuds as you would a nice pair of sunglasses and keep them in a safe location when not in use.