JLab Epic Air Sport Wireless Earbuds

Your guide to setup, controls, and troubleshooting.

Warranty and Support

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Your Warranty: All warranty claims are subject to JLab Audio approval and our sole discretion. To claim warranty, please retain your proof of purchase.

Contact Us: You can contact us via email at support@jlabaudio.com or visit intl.jlabaudio.com/contact.

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First Setup

Automatic Earbud Pairing

A. Remove earbuds from the charging case and peel off any stickers.

B. Press and hold both touch sensors for more than 2 seconds to power on the earbuds. The left earbud will glow solid white, and the right earbud will blink blue/white, indicating they are ready to pair with your device.

[Diagram: Left earbud with sticker removed, Right earbud with sticker removed]

[Diagram: Person pressing and holding the touch sensor on the earbud for over 2 seconds]
Connecting via Bluetooth

In your device's settings, select "JLab Epic Air Sport". An audio prompt of two beeps and solid white indicator lights will confirm you are connected.

[Diagram: Smartphone screen showing Bluetooth settings, with "JLab Epic Air Sport" selected and connected]

Adding New / Other Bluetooth Devices: Turn off Bluetooth on a previously connected device. Turn on Bluetooth on the new device. Remove earbuds from the case; they will automatically enter pairing mode. Select "JLab Epic Air Sport" in your device's settings to connect.

Package Contents

Earbuds
Charging Case [?]
Ear Tips: Standard, Shallow, Cloud Foam, Double Layer, Triple Layer

Charging Case Features: USB output for charging other devices, USB charging port.

Earbud Controls: Left Touch Sensor, Right Touch Sensor.

Charging Indicators: Indicate charging status.

[Diagram: Charging case with USB output port and charging port labeled. Earbuds shown inside case.]

Controls

Left Earbud Touch Sensor

Volume Down: Single tap.
Siri (iOS) or "OK Google" (Android): Double tap.
Previous Track: Press and hold for more than 1 second.
Change EQ: Triple tap (earbuds will cycle through 3 EQ settings).

Right Earbud Touch Sensor

Volume Up: Single tap.
Play/Pause: Double tap.
Next Track: Press and hold for more than 1 second.
Answer Call: Single tap.
End Call: Double tap.
Reject Incoming Call: Press and hold for more than 2 seconds.
Notifications On/Off: Triple tap.

[Diagram: Close-up of left earbud showing touch sensor location. Diagram: Close-up of right earbud showing touch sensor location.]

Audio Prompts

Power On: Melody
Bluetooth Connected: 2 beeps
Low Battery: "Low battery" (less than 20%)
Power Off: Melody

EQ Modes

You can change equalizer settings by triple-tapping the left earbud. Settings will be confirmed by voice prompts.

JLab Signature EQ (Single Beep): JLab C3™ sound with enhanced vocals and bass.
Balanced (Double Beep): Balanced sound with no extra audio enhancements.
Bass Boost (Triple Beep): More prominent bass and deep bass.

[Diagram: Icons representing the three EQ modes with brief descriptions.]

Automatic Power On / Off

When you place the earbuds in the charging case, they will power off and begin charging. Blue indicators show charging; they will turn off when charging is complete.
When you remove the earbuds from the case, they will automatically power on and reconnect to your device.

[Diagram: Earbuds being placed into charging case. Diagram: Earbuds being removed from charging case, showing phone reconnecting.]

Charging Case

Connect the Epic Air Sport earbuds to a computer or a device with a USB 5V 1A (or less) output.

Charging indicators will blink white while charging; they will glow solid white when the earbuds are fully charged.

[Diagram: Charging case connected to a USB power source via cable. Battery level indicators (25%, 50%, 75%, 100%) shown.]

Wearing

Follow these steps for a secure and comfortable fit:

[Diagram: Step 1 of wearing earbuds, showing insertion into ear.]
[Diagram: Step 2 of wearing earbuds, showing placement over the ear hook.]
[Diagram: Step 3 of wearing earbuds, showing final adjustment.]

Troubleshooting

No Sound from Left Earbud or Earbuds Not Paired (Manual Reset)

Go to Bluetooth settings and remove the Epic Air Sport earbuds. [See Diagram A]
Open the charging case lid and keep both earbuds inside. Starting with ONE earbud, tap the touch sensor 4 times quickly. The indicator will flash blue 4 times, then glow solid blue. Keep earbuds in the case. [See Diagram C1]
Repeat the same process for the other earbud. Remove the earbud and tap the touch sensor 4 times quickly. The indicator will glow blue, then turn off. Return the earbud to the charging case. [See Diagram C2]
Remove both earbuds from the charging case. Wait until the left earbud glows solid white and the right earbud blinks blue/white. You are now ready to pair your earbuds with a Bluetooth device.

Bluetooth Device Not Connecting/Disconnecting

Go to Bluetooth settings and remove the Epic Air Sport earbuds. [See Diagram A]
On your device, turn Bluetooth off and then on again. [See Diagram B]
Remove the earbuds from the case. Wait until the left earbud glows solid white and the right blinks blue/white.
In your device's settings, select "JLab Epic Air Sport" to reconnect.

Instructional videos can be found at: intl.jlabaudio.com/manuals

[Diagram A: Phone Bluetooth settings showing "JLab Epic Air Sport" with an info icon.]

[Diagram B: Phone Bluetooth settings showing Bluetooth toggle.]

[Diagram C1: Earbud in case, showing touch sensor being tapped 4 times.]

[Diagram C2: Second earbud in case, showing touch sensor being tapped 4 times.]

Quick Tips

Bluetooth connection is established from the right earbud. For maximum connection stability, keep your device on your right side or in your right pocket.
If you wish to use only one earbud, you must use the right earbud, as it is the primary earbud connected to the Bluetooth device.
Selecting the correct ear tip significantly improves sound quality by properly sealing the driver. Try all ear tips for best results.
Only ONE Bluetooth device can be connected at a time. Turn off Bluetooth on unwanted devices and turn on Bluetooth for the desired device you wish to connect to.

Warnings

Ensure earbuds are completely dry before placing them in the charging case. If earbuds are wet, the charging case may be damaged, voiding the warranty.
Do not deform the ear hooks. The ear hooks are made of flexible silicone but contain a rigid internal antenna structure. Excessive bending of the ear hooks could break the antenna. [⚠️]

Safety Precautions

Ensure no moisture or liquids get onto the ear tips or charging port.
Do not expose earbuds to extreme heat, cold, or humidity.
Handle earbuds with care: avoid dropping, applying pressure, yanking the cable, or bending the cable at sharp angles.
Earwax may accumulate in the ear tips, potentially reducing sound quality. Gently clean with a cotton swab or small tool to restore sound quality.
If you experience discomfort or pain, reduce volume or stop using the earbuds for a while.
If you regularly experience discomfort while using this product, discontinue use and consult your doctor.
Treat your earbuds with care, similar to high-quality sunglasses, and store them in a safe place when not in use.

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