Roborock Q8 Max Robotic Vacuum Cleaner User Manual

Safety Information

• For use only with Roborock CDZ12RR, CDZ20RR, AED06LRR or AED07LRR charger.
• Place cords from other appliances out of the area to be cleaned.
• Do not use the mopping module on carpets.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area with lit candles or fragile objects on the floor.
• Do not operate the vacuum in a room with lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.

Battery and Charging

• Keep the charging dock away from heat (e.g., radiators).
• Do not wipe charging contacts with wet cloth or wet hands.
• Turn the robot off and use original packaging for shipment.
• For storage, charge fully, turn off, and place in a cool dry place. Recharge at least every three months to prevent battery over-discharge.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or if there is any liquid or sticky substance on the floor.

International Symbols Explanation

ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)]

DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]

FCC/IC Statement

Product Overview

Robot (Top View)

• Power/Clean Button: Press and hold to turn the robot on or off. Press to start cleaning.
• Power Indicator: White: Battery level ≥ 20%; Red: Battery level < 20%; Breathing: Charging or starting up; Flashing red: Error.
• WiFi Indicator Light: Flashing blue slowly: Waiting for connection; Flashing blue quickly: Connecting; Steady blue for five seconds: WiFi connected.
• Spot Clean/Child Lock Button: Press to Spot clean. Press and hold for 3 seconds to turn on/off the child lock.
• Dock Button: Press to return to dock.

Note: Press any button to stop the robot during cleaning or docking.

Robot Components (Top View):

• A1-1 Vertical Bumper
• A1-2 LiDAR Sensor
• A1-3 Wall Sensor
• A1-4 Dock Locator
• A1-5 Reactive Tech Obstacle Avoidance Sensor

Robot (Bottom View)

• A2-1 Cliff Sensors
• A2-2 Omnidirectional Wheel
• A2-3 Charging Contacts
• A2-4 Side Brush
• A2-5 Main Brushes
• A2-6 Main Brush Cover
• A2-7 Main Wheels

Robot

• A3-1 Reset Button
• A3-2 Air Vent
• A3-3 Mop Cloth Mount
• A3-4 Bumper

Dustbin and Water Tank Combo Unit

• A4-1 Latch
• A4-2 Stopper
• A4-3 Water Filter
• A4-4 Washable Filter

Charging Dock

• A5-1 Power Indicator
• A5-2 Dock Location Beacon
• A5-3 Charging Contacts
• A5-4 Power Socket
• A5-5 Electrode Brushes

Power Cable

A6 Power Cable

Mop Cloth Mount

• A7-1 Mop Cloth Attachment Slot
• A7-2 Mop Cloth Mount Latches

Mop Cloth

• A8-1 Hook and Loop Pads

Moisture-Proof Mat

A9 Moisture-Proof Mat

Installation

Important Information

1. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
2. When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

Position the Charging Dock

Keep the Charging Dock on a level surface, flat against a wall. Connect the power cable to the Charging Dock and tidy cables from the floor. To ensure a better user experience of the mobile app, place the Charging Dock in an area with good WiFi coverage.

• B1-1 Clearance: More than 0.5m (1.6ft) on each side.
• B1-2 Clearance: More than 1.5m (4.9ft) in front.

Notes:

• Allow at least 0.5m (1.6ft) of clearance on each side, and more than 1.5m (4.9ft) in front of the charging dock.
• If the power cable hangs vertically to the ground, it may be caught by the robot, causing the charging dock to be disconnected.
• The charging dock indicator is on when the charging dock is electrified, and off when the robot is charging.
• Do not place the charging dock in places directly exposed to sunlight, or block the location beacon. Otherwise, the robot may not be able to automatically return to the charging dock.

Secure the charging dock with the adhesive tape

Wipe the floor where the charging dock will be placed with a dry cloth, then secure the dock using double-sided tape at the bottom.

Note: When necessary, remove the double-sided adhesive tape slowly to reduce residue glue.

Attach the Moisture-Proof Mat

After fixing the charging dock, use a dry cloth to clean the area for the Moisture-Proof Mat. Tear off the double-sided tape at the bottom of the mat and stick it on the floor.

Notes:

• Always place the Moisture-Proof Mat on wooden floors.
• The Moisture-Proof Mat attaches best to smooth surfaces.
• When necessary, remove the double-sided adhesive tape slowly to reduce residue glue.

Power on and charge the robot

Press and hold the [power/clean-button] to power on the robot. When the power light turns on, place the robot on the dock to charge. Ensure the charging dock power indicator turns off and a "charging" voice alert sounds.

To maintain battery performance, keep the robot charged.

Note: The robot may not turn on when the battery is low. In this case, place the robot directly onto the dock to charge.

Mopping

Note: To prevent excessive dirt buildup during first-time use, vacuum floors at least three times before mopping.

1. Press the latch and slide the dustbin and water tank combo unit backwards.
2. Fill the water tank: Remove the water tank stopper, fill the tank with water, and close it tightly.
   • Notes:
   • To prevent corrosion or damage, only use Roborock-branded floor cleaner in the water tank.
   • Do not use hot water as this may deform the tank.
   • When filling the water tank, tilt it 30° to avoid wetting the filter.
3. Reinstall the dustbin and water tank combo unit: Slide the water tank into the robot until it clicks.
4. Install the mop cloth: Wet the mop cloth, wring it until it stops dripping, then slide it along the mop cloth slot before sticking it firmly in place. Note: Only use the official Roborock mop cloth.
5. Install the mop cloth mount: Slide the mount forwards along the bottom of the robot until it clicks. Note: Clean the mop cloth after 60 minutes of mopping to maintain water flow and cleaning quality.
6. Remove the mop cloth mount: When the robot returns to the dock after cleaning, press the latches on both sides and slide the mop cloth mount backwards to remove it.

Notes:

• Wash the mop cloth after each use and regularly empty the water tank of unused water.
• Remove the mop cloth mount when not mopping.

Connect to the App

This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs.

1. Download app

Option 1: Search for "Roborock" in the App Store or Google Play or scan the QR code to download and install the app.

Option 2: Search for "Mi Home" in the App Store or Google Play or scan the QR code to download and install the app.

2. Reset WiFi

Press and hold the [power/clean-button] and [wifi-button] until you hear the "Resetting WiFi" voice alert. The reset is complete when the WiFi indicator light flashes blue slowly. The robot will then wait for a connection.

Note: If you cannot connect due to router configuration, a forgotten password, or other reasons, reset the WiFi and add your robot as a new device.

3. Add device

Open the Roborock App, tap "Scan to Connect" or "Search for device". Alternatively, open the Mi Home app, tap "+" in the top right corner, and add the device as instructed in the app.

Notes:

• The actual process may vary due to app updates. Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.
• If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. Reset WiFi before reconnecting.

Instructions

On/Off

Press and hold the [power/clean-button] to turn on the robot. The power indicator will turn on, and the robot will enter standby mode. Press and hold the [power/clean-button] to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press the [power/clean-button] to start cleaning. The robot plans its cleaning route based on its scan of the room. It divides the room into zones, draws zone edges, and then fills the zone in a zigzag pattern, cleaning all zones one by one for efficient house cleaning.

Diagram Description: The cleaning process is illustrated by dividing a room into four zones (Zone 1, Zone 2, Zone 3, Zone 4). Zone 1 and Zone 2 are shown as cleaned. Zone 3 is in progress. Zone 4 is the next zone to be cleaned. A circular indicator shows the robot's current position and cleaning progress.

Notes:

• To allow automatic vacuuming and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the robot to charge before cleanup.
• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
• If the battery runs low during cleaning, the robot will automatically return to the dock. After charging, it will resume where it left off.
• Before each mopping task, ensure the mop has been properly installed.

Spot Cleaning

Press the [spot-clean/child-lock-button] to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.

Pause

When the robot is running, press any button to pause it. Press the [resume-button] to resume cleaning, and press the [dock-button] to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Refilling the Water Tank or Cleaning the Mop Cloth

To add water or clean the mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the mop cloth, reinstall the mopping module and press the [resume-button] to continue.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.

Notes:

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of voice prompts will lower.

Child Lock

Press and hold the [spot-clean/child-lock-button] to enable/disable the child lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, press any button to stop it.

Charging

After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the [dock-button] to send the robot back to the dock. The power indicator will breathe as the robot charges.

Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error

If an error occurs, the power indicator will flash red and a voice alert will sound.

Notes:

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

System Reset

If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the latch to remove the dustbin and water tank combo unit and find the Reset button. Press the [reset-button], and the robot will reset automatically.

Note: After resetting the system, scheduled cleaning, WiFi, etc., will be restored to factory settings.

Restore Factory Settings

If the robot does not function properly after a system reset, switch it on. Press and hold the [power/clean-button] and the [reset-button] simultaneously until you hear the "Restoring factory settings" voice prompt. The robot will then be restored to factory settings.

Routine Maintenance

Main Brushes

* Clean every 2 weeks and replace every 6-12 months.

• C1-1 Main Brush
• C1-2 Main Brush Cover
• C1-3 Latches
• C1-4 Main Brush Bearing
• C1-5 Main Brush Caps
• C1-6 To remove the main brush cover, turn over the robot and press the latches.
• C1-7 Remove the main brush and pull out the main brush bearing.
• C1-8 Pull out the main brush caps.
• C1-9 After removing tangled hair or dirt from both ends of the main brush, reinstall it. Press the main brush cover to lock it in place.

Notes:

• Wipe the main brush with a wet cloth and let it dry away from direct sunlight.
• Do not use corrosive cleaning fluids or disinfectants on the main brush.

Side Brush

* Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw.
2. Remove and clean the side brush. Reinstall the brush and tighten the screw.

Omnidirectional Wheel

* Clean as required.

1. C3-1 Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel. Note: The omnidirectional wheel bracket cannot be removed.
2. C3-2 Rinse the wheel and axle with water to remove hair and dirt. Dry and reattach the wheel, pressing it firmly in place.

Main Wheels

* Clean monthly.

Clean the main wheels with a soft, dry cloth.

Dustbin and Water Tank Combo Unit

* Clean weekly and replace the filter every 6-12 months.

• C5-1 Press the latch to remove the unit. Remove the washable filter, then empty the dustbin.
• C5-2 Empty the water tank of unused water.
• C5-3 Fill the dustbin with clean water and gently shake it. Pour out the dirty water. Note: To prevent blockage, use only clean water without cleaning liquid.
• C5-4 Rinse the filter repeatedly and tap it to remove as much dirt as possible. Note: Do not touch the filter surface with hands, brush, or hard objects to avoid damage.
• C5-5 Allow 24 hours for the filter to dry thoroughly and reinstall it. Note: Purchase an additional filter and alternate if necessary.

Mop Cloth

* Clean after each use and replace every 3-6 months.

Remove the mop cloth from the mop cloth mount. Clean the mop cloth and air-dry it.

Note: A dirty mop will affect mopping performance. Clean it before use.

Robot Sensors

* Clean monthly.

Use a soft, dry cloth to wipe and clean all sensors, including:

• C7-1 Dock Locator
• C7-2 Reactive Tech Obstacle Avoidance Sensor
• C7-3 Wall Sensor
• C7-4 Cliff Sensors

Charging Contact Areas

* Clean monthly.

Use a soft, dry cloth to wipe the charging contacts on the charging dock and the robot.

Battery

The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

Note: If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Charging Dock

Common Issues