Roborock Q8 Max+ Robotic Vacuum Cleaner User Manual

Contents

• WARNING
• Battery and Charging
• FCC/IC Statement
• International Symbols Explanation
• Product Overview
• Installation
• Connect to the App
• Instructions
• Routine Maintenance
• Basic Parameters
• Common Issues

WARNING

• For use only with Roborock CDZ12RR, CDZ20RR, AED06LRR or AED07LRR charger.
• Place cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not use the mopping module on carpets.
• Do not allow children to sit on the vacuum.
• Unplug the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
• Do not carry the product using a dock base or dustbin.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• The product must be switched off and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product.
• This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.
• Do not use wet cloth or liquids for cleaning the charging contacts.
• Do not dismantle, repair or modify the battery or charging dock.
• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
• Keep the charging dock away from heat (such as radiators).

Battery and Charging

• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
• Do not wipe the charging contacts with wet cloth or wet hands.
• Turn the robot off and use original packaging for shipment.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.

FCC/IC Statement

Compliance Information

Correspondence of the responsible party in USA

International Symbols Explanation

• ∼ – ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)]
• ⎓ – DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]

Product Overview

Robot (Top View)

This section describes the top view of the Roborock Q8 Max+ robot, including its controls and indicators.

• Power/Clean Button: Press and hold to turn the robot on or off. Press to start cleaning.
• Power Indicator: White indicates battery level ≥ 20%. Red indicates battery level < 20%. Breathing indicates charging or starting up. Flashing red indicates an error.
• WiFi Indicator Light: Flashing blue slowly indicates waiting for connection. Flashing blue quickly indicates connecting. Steady blue for five seconds indicates WiFi connected.
• Spot Clean/Child Lock Button: Press to start spot cleaning. Press and hold for 3 seconds to turn on/off the child lock.
• Dock Button: Press to return to dock/start emptying.

Note: Press any button to stop the robot during cleaning or docking.

• A1-1: Vertical Bumper
• A1-2: LiDAR Sensor
• A1-3: Wall Sensor
• A1-4: Dock Locator
• A1-5: Reactive Tech Obstacle Avoidance Sensor

Robot (Bottom View)

This section describes the bottom view of the Roborock Q8 Max+ robot, detailing its various sensors and brushes.

• A2-1: Cliff Sensors
• A2-2: Omnidirectional Wheel
• A2-3: Charging Contacts
• A2-4: Side Brush
• A2-5: Main Brushes
• A2-6: Main Brush Cover
• A2-7: Main Wheels

Robot Components

This section details additional components of the robot.

• A3-1: Reset Button
• A3-2: Air Vent
• A3-3: Mop Cloth Mount
• A3-4: Bumper

Dustbin and Water Tank Combo Unit

This section describes the integrated dustbin and water tank unit.

• A4-1: Latch
• A4-2: Stopper
• A4-3: Water Filter
• A4-4: Washable Filter

Power Cable

This refers to the power cable for the charging dock.

Mop Cloth Mount

This section describes the mop cloth attachment system.

• A6-1: Mop Cloth Attachment Slot
• A6-2: Mop Cloth Mount Latches

Mop Cloth

This refers to the mop cloth itself.

• A7-1: Hook and Loop Pads

Dustbin (Disposable Dust Bag Pre-Installed)

This refers to the dustbin with a disposable dust bag already installed.

Dustbin Cover

This refers to the cover for the dustbin.

Disposable Dust Bag

This refers to the disposable dust bag used for dust collection.

Base

This section describes the components of the charging dock base.

• A11-1: Air Duct Cover Screws (10)
• A11-2: Air Duct Cover
• A11-3: Screwdriver
• A11-4: Base Fastening Screws (6)

Auto-Empty Dock

This section describes the auto-empty dock and its indicators.

• A12-1: Dustbin Cover
• A12-2: Dustbin
• A12-3: Base
• A12-4: Status Indicator Light: Steady white indicates standby. Flashing white indicates emptying. Steady red indicates malfunction. Light off indicates charging robot or not powered on.
• A12-5: Dock Location Beacon
• A12-6: Charging Contacts
• A12-7: Suction Inlet
• A12-8: Electrode Brushes

Auto-Empty Dock (Cover Removed)

This section describes the auto-empty dock with its cover removed.

• A13-1: Dust Bag Slot
• A13-2: Filter

Power Cable Storage

This section describes the power cable storage features of the dock.

• A14-1: Power Cable Storage Slot
• A14-2: Cable Outlet
• A14-3: Power Port

Note: Power cable can be pulled out at both sides.

Installation

Important Information

• B1-1: Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
• B1-2: When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

Position the charging dock

• B2-1: Take the screwdriver from its storage bin at the bottom of the base.
• B2-2: Place dock upside down on a soft, flat surface (carpet/towel/cloth) and attach the base by using the six screws provided.

Note: Hold the dustbin cover securely when upside down to prevent damage from falling.

• B2-3: Connect the power cable to the dock, and keep the excess cable inside the storage slot.
• B2-4: Place the dock on a hard and flat floor (wood/tile/concrete etc.), flat against a wall. Keep at least 0.3 m (1 ft) of clearance on either side and 1 m (3.3 ft) both in front and above. Make sure the location has good WiFi for a better experience with the mobile app, and then plug it in.
• B2-4-1: More than 0.3 m (1ft) clearance on sides.
• B2-4-2: More than 1 m (3.3ft) clearance in front and above.

Notes:

• The status indicator light turns off automatically when the robot is charging.
• The status indicator turns red if an error occurs.
• Do not use without a dustbin cover or dust bag.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt over and cause problems docking and departing.
• Keep excess power cable inside the storage slot so that the robot will not get tangled in the cables, and the dock will not be dragged away or disconnect from the power supply.
• Keep the dock away from direct sunlight or anything that may block the dock location beacon; otherwise, the robot may fail to return to the dock.
• Maintain the dock according to the maintenance instructions. Do not clean the dock with a wet cloth.

Power on and charge the robot

Press and hold the Power/Clean button (⏻) to power on the robot. When the power light goes on, place the robot on the dock to charge. Make sure the status indicator light turns off and a "charging" voice alert sounds. To maintain the performance of the high-performance lithium-ion rechargeable battery pack, keep the robot charged.

Note: The robot may not turn on when the battery is low. In this case, place the robot directly onto the dock to charge.

Mopping

Note: To prevent excessive dirt buildup during first-time use, floors should be vacuumed at least three times before mopping.

• B4-1: Press the latch and slide the dustbin and water tank combo unit backwards.
• B4-2: Fill the water tank. Remove the water tank stopper, fill the tank with water, and close it tightly.

Notes:

• To prevent corrosion or damage, only use the Roborock branded floor cleaner in the water tank.
• Do not use hot water as this may cause the tank to deform.
• When filling the water tank, tilt tank 30° to avoid wetting the filter.

• B4-3: Reinstall the dustbin and water tank combo unit. Slide the water tank into the robot until you hear it lock with a click.
• B4-4: Install the mop cloth. Wet the mop cloth and wring it until it stops dripping, then slide it along the mop cloth slot before sticking it firmly in place.

Note: Only use the official Roborock mop cloth.

• B4-5: Install the mop cloth mount. Slide the mount forwards along the bottom of robot until it clicks in place.

Note: Clean the mop cloth after 60 minutes of mopping to maintain water flow and cleaning quality.

• B4-6: Remove the mop cloth mount. When the robot returns to the dock after cleaning, press the latches on both sides, and slide the mop cloth mount backwards to remove it.

Connect to the App

This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs.

Download app

Option 1: Search for “Roborock" in the App Store or Google Play or scan the QR code (represented by a square pattern with a 'Z' logo) to download and install the app.

Option 2: Search for “Mi Home” in the App Store or Google Play or scan the QR code (represented by a square pattern) to download and install the app.

Reset WiFi

Press and hold the Spot Clean/Child Lock button (⌂) and Dock button (⌂) until you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator light flashes blue slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

Add device

Open the Roborock App, tap the “Scan to Connect" button or the "Search for device" button, or open the Mi Home app, tap “+” in the top right corner and add the device as instructed in the app.

Notes:

• The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.
• If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Instructions

On/Off

Press and hold the Power/Clean button (⏻) to turn on the robot. The power indicator will turn on and the robot will enter standby mode. Press and hold the Power/Clean button (⏻) to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press the Power/Clean button (⏻) to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

Notes:

• To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting the cleanup.
• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
• If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
• Before starting each mopping task, make sure that the mop has been properly installed.

Spot Cleaning

Press the Spot Clean/Child Lock button (⌂) to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.

Emptying

Auto-emptying will begin when the robot returns to the dock after cleaning. Press the Dock button (⌂) to trigger emptying manually. Press any button to stop emptying.

Note: Avoid frequent manual emptying.

Pause

When the robot is running, press any button to pause it, press the Power/Clean button (⏻) to resume cleaning, and press the Dock button (⌂) to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Refilling the Water Tank or Cleaning the Mop Cloth

To add water or clean the mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the mop cloth, reinstall the mopping module and press the Power/Clean button (⏻) to continue.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.

Notes:

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower.

Child Lock

Press and hold the Spot Clean/Child Lock button (⌂) to enable/disable the child lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, press any button to stop it.

Charging

After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the Dock button (⌂) to send the robot back to the dock. The power indicator will breathe as the robot charges.

Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error

If an error occurs, the status indicator light will flash red and a voice alert will sound.

Notes:

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

System Reset

If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the latch to remove the dustbin and water tank combo unit and find the Reset button. Press the Reset button, and the robot will reset automatically.

Note: After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

Restore Factory Settings

If the robot does not function properly after a system reset, switch it on. Press and hold the Dock button (⌂) and at the same time, press the Reset button until you hear the “Restoring factory settings” voice prompt. The robot will then be restored to factory settings.

Routine Maintenance

Main Brushes

Clean every 2 weeks and replace every 6-12 months.

• C1-1: Main Brush
• C1-2: Main Brush Cover
• C1-3: Latches
• C1-4: Main Brush Bearing
• C1-5: Main Brush Caps
• C1-6: Turn over the robot and press the latches to remove the main brush cover.
• C1-7: Remove the main brush and pull out the main brush bearing.
• C1-8: Pull out the main brush caps.
• C1-9: After removing the tangled hair or dirt at both ends of the main brush, reinstall it, press on the main brush cover to lock it in place.

Notes:

• Main brush should be wiped down with a wet cloth and left to dry away from direct sunlight.
• Do not use corrosive cleaning fluids or disinfectants to clean the main brush.

Side Brush

Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw.
2. Remove and clean the side brush. Reinstall the brush and tighten the screw.

Omnidirectional Wheel

Clean as required.

• C3-1: Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

Note: The omnidirectional wheel bracket cannot be removed.

• C3-2: Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it firmly in place.

Main Wheels

Clean monthly.

Clean the main wheels with a soft, dry cloth.

Dustbin and Water Tank Combo Unit

Clean weekly and replace the filter every 6-12 months.

• C5-1: Press the latch to remove the unit. Remove the washable filter then empty the dustbin.
• C5-2: Empty the water tank of unused water.
• C5-3: Fill the dustbin with clean water and gently shake it. Then pour out the dirty water.

Note: To prevent blockage, only use clean water without any cleaning liquid.

• C5-4: Rinse the filter repeatedly and tap it to remove as much dirt as possible.

Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.

• C5-5: Allow 24 hours for the filter to dry thoroughly and reinstall it.

Note: Purchase an additional filter and alternate if necessary.

Mop Cloth

Clean after each use and replace every 3-6 months.

Remove the mop cloth from mop cloth mount. Clean the mop cloth and air-dry it.

Note: A dirty mop will affect the mopping performance. Clean it before use.

Robot Sensors

Clean monthly.

Use a soft, dry cloth to wipe and clean all sensors, including:

• C7-1: Dock Locator
• C7-2: Reactive Tech Obstacle Avoidance Sensor
• C7-3: Wall Sensor
• C7-4: Cliff Sensors

Dust Bag Replacement

Replace as required.

• C8-1: Remove the dustbin cover vertically as shown.
• C8-2: Lift the dust bag out of the dustbin and discard it.

Note: The dust bag handle seals the bag on removal to prevent dust leakage.

• C8-3: Clean the filter with a dry cloth.
• C8-4: Install a new dust bag in place along the slot and put the dustbin cover back.

Air Duct

Clean as required.

• C9-1: Unscrew the screws (10) and remove the cover.
• C9-2: Wipe the air duct and cover with a dry cloth.
• C9-3: Reinstall the cover and screw it back in place.

Charging Contact Areas

Clean as required.

Use a soft dry cloth to wipe the charging contacts on the robot. Clean the dock location beacon, charging contacts, and electrode brushes on the dock.

Battery

The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

Note: If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

Environmental protection description

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility.

How to remove the battery:

Note: The following information is only suitable for the situation that the robot will be disposed of or its battery cannot function normally after recharging.

1. Operate the robot without connecting to the dock until it runs out of battery.
2. Turn off the robot.
3. Unscrew the battery cover.
4. Remove the battery cover.
5. Press the clip to pull out the battery connector.
6. Remove the battery.

Notes:

• Before removing the battery, make sure it is fully drained. Do not attempt to remove the battery if the robot is connected to the charging dock.
• Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.
• In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Auto-Empty Dock

Common Issues