Roborock specializes in advanced robotic vacuum cleaners and cordless wet/dry vacuums designed to automate home cleaning with intelligent navigation and powerful suction.
Roborock Technology Co. Ltd is a leading consumer goods manufacturer dedicated to researching, developing, and producing smart home cleaning devices. Best known for its innovative line of robotic vacuums and mops, such as the S-series and Q-series, Roborock integrates cutting-edge technologies like LiDAR navigation, ReactiveAI obstacle avoidance, and sonic mopping to deliver efficient, hands-free cleaning solutions.
Headquartered in Shenzhen, with a global reach, the company also produces high-performance cordless stick vacuums and wet/dry cleaners like the Dyad series. Roborock's products are designed to simplify daily chores, featuring user-friendly app controls, self-emptying and self-washing docking stations, and rigorous safety standards. The brand continues to push the boundaries of automation to help users spend less time on maintenance and more time on life.
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Typically, you can reset the WiFi by pressing and holding the 'Spot Clean' and 'Dock' buttons simultaneously (or the specific two buttons indicated in your manual) until you hear the 'Resetting WiFi' voice alert and the indicator light flashes smoothly.
No, it is recommended to use only the official Roborock cleaning fluid. Using unauthorized chemicals or disinfectants may cause internal damage to the robot or the water tank components.
It is generally recommended to clean the washable filter every 2 weeks. Rinse it with water and ensure it is completely dry (for at least 24 hours) before reinstalling it to prevent mold or damage.
If you plan to store the device for a long period, fully charge it, turn it off, and store it in a cool, dry place. Recharge it at least every three months to prevent the battery from over-discharging.
The serial number is usually found on a sticker underneath the robot vacuum or on the back of the main unit for stick vacuums. It may also be visible within the Roborock app under device settings.