Roborock Q5 Pro Robotic Vacuum Cleaner User Manual

Safety Information

• For use only with Roborock CDZ12RR, CDZ20RR, AED06LRR or AED07LRR charger.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.
• Do not use the mopping module on carpets.

Battery and Charging

• Keep the charging dock away from heat (such as radiators).
• Do not wipe the charging contacts with a wet cloth or wet hands.
• Turn the robot off and use original packaging for shipment.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.

International Symbols Explanation

• ~ : ALTERNATING CURRENT symbol [IEC 60417-5032]
• — : DIRECT CURRENT symbol [IEC 60417-5031]

FCC/IC Statement

Compliance Information

Correspondence of the responsible party in USA

Product Overview

A1 Robot (Top View)

• [Power/Clean button]: Press and hold to turn the robot on or off; Press to start cleaning.
• Power Indicator: White: Battery level ≥ 20%; Red: Battery level < 20%; Breathing: Charging or starting up; Flashing red: Error.
• WiFi Indicator Light: Flashing blue slowly: Waiting for connection; Flashing blue quickly: Connecting; Steady blue for five seconds: WiFi connected.
• [Spot Clean/Child Lock button]: Press to spot clean; Press and hold for 3 seconds to turn on/off the child lock.
• [Dock button]: Press to return to dock.

Note: Press any button to stop the robot during cleaning or docking.

Components: A1-1 Vertical Bumper, A1-2 LiDAR Sensor, A1-3 Wall Sensor, A1-4 Dock Locator, A1-5 Bumper.

A2 Robot (Bottom View)

Components: A2-1 Cliff Sensors, A2-2 Omnidirectional Wheel, A2-3 Charging Contacts, A2-4 Side Brush, A2-5 Main Brushes, A2-6 Main Brush Cover, A2-7 Main Wheels.

A3 Robot (Dustbin Removed)

Components: A3-1 Reset Button, A3-2 Air Inlet, A3-3 Air Outlet, A3-4 Mopping Module.

A4 Dustbin

Components: A4-1 Dustbin Latch, A4-2 Washable Filter.

A5 Charging Dock

Components: A5-1 Power Indicator, A5-2 Location Beacon, A5-3 Charging Contacts, A5-4 Power Socket, A5-5 Electrode Brushes.

A6 Power Cable

A7 Adjustable Water Tank

Components: A7-1 Water Tank Stopper, A7-2 Water Tank Latches, A7-3 Filter Components, A7-4 Flow Control.

A8 Mop Cloth

Components: A8-1 Hook and Loop Pads.

A9 Moisture-Proof Mat

Installation

Important Information

Diagram showing required clearance around the charging dock. Areas marked with 'X' indicate zones that must be kept clear.

Diagram showing required clearance around the charging dock. Areas marked with 'X' indicate zones that must be kept clear.

1. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
2. When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

B1 Place the Dock

Keep the dock on a level surface, flat against a wall. Connect it to a power supply.

Clearance requirements: More than 0.5m (1.6ft) on each side, and more than 1.5m (4.9ft) in front of the dock.

Notes:

• Allow more than 0.5 m (1.6 ft) of clearance on each side, and 1.5 m (4.9 ft) in front of the dock.
• If the power cable hangs vertical to the ground, it may be caught by the robot, causing the dock to be moved or disconnected.
• The dock indicator is on when the dock is powered on, and off when the robot is charging.
• Keep the dock away from direct sunlight or anything that may block the dock location beacon; otherwise, the robot may fail to return to the dock.
• To ensure a better user experience of the mobile app, place the dock in an area with good WiFi coverage.

B2 Secure the Dock

Select a flat floor surface to place the dock and wipe it with a dry cloth. Then, place the dock on the selected surface against the wall. Use the double-sided tape to secure the dock better.

B2-1 Double-Sided Tape: Use of the double-sided tape to secure the charging dock is optional. When necessary, remove the double-sided tape slowly to reduce residue glue.

B3 Secure the Moisture-Proof Mat

After the dock is secured, use a dry cloth to wipe the surface on which the moisture-proof mat is to be placed. Tear off the double-sided tape at the bottom of the moisture-proof mat, and stick the mat on the floor.

Notes:

• Always place the moisture-proof mat on wooden floors.
• The moisture-proof mat attaches better to smooth surfaces.

B4 Powering on & Charging

Press and hold the [Power/Clean button] to power on the robot. When the power light goes on, place the robot on the dock to charge. Make sure the charging dock power indicator turns off and a "charging" voice alert sounds. To maintain the performance of the high-performance lithium-ion rechargeable battery pack, keep the robot charged.

Note: The robot may not turn on when the battery is low. In this case, place the robot directly onto the dock to charge.

B5 Using the Mopping Module

• B5-1 Adjust water flow: Slide the switch down to increase the water flow and up to decrease the water flow.
• B5-2 Fill the water tank: Remove the water tank stopper, fill it with water, and close it.
• B5-3 Install the mop cloth: Dampen the mop cloth and wring it until it stops dripping. Insert it into the bottom along the attachment slot and stick it firmly in place.
• B5-4 Install the mopping module: Slide the mopping module along the back of the robot as indicated by the arrow. A click indicates that it is locked in place.

Notes:

• To prevent excessive dirt buildup during first-time use, floors should be vacuumed at least three times before mopping.
• If carpets are present, draw No-Go Zones or Invisible Wall to prevent the robot going on them, or roll them up.
• To prevent corrosion or damage, only use the Roborock branded floor cleaner in the water tank.
• Do not use hot water as this may cause the tank to deform.
• The mop cloth should be cleaned after 60 minutes of mopping to ensure water flow and cleaning performance.

B6 Remove the Mopping Module

When the robot returns to the dock after cleaning, press the latches on both sides, and slide the mopping module backwards to remove it.

Notes:

• Wash the mop cloth after each use, and regularly empty the water tank of unused water to prevent odor.
• Remove the mopping module when not mopping.

Connecting to the App

This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs.

Download App

Option 1: Search for "Roborock" in the App Store or Google Play or scan the QR code to download and install the app.

Option 2: Search for "Mi Home" in the App Store or Google Play or scan the QR code to download and install the app.

Reset WiFi

Press and hold the [Power/Clean button] and [Return to Dock button] until you hear the "Resetting WiFi" voice alert. The reset is complete when the WiFi indicator flashes slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

Add device

Open the Roborock App, tap the "Scan to Connect" button or the "Search for Device" button, or open the Mi Home app, tap "+" in the top right corner and add the device as instructed in the app.

Notes:

• The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.
• If the robot waits more than 5 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Instructions

On/Off

Press and hold the [Power/Clean button] to turn on the robot. The power indicator will turn on and the robot will enter standby mode. Press and hold the [Power/Clean button] to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press the [Power/Clean button] to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

Diagram showing cleaning zones: Zone 1 Cleaned, Zone 2 Cleaned, Zone 3 In Progress, Zone 4 Next Zone.

Notes:

• To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting the cleanup.
• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
• If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
• Before starting each mopping task, make sure that the mop cloth has been properly installed.

Spot Cleaning

Press the [Power/Clean button] to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.

Pause

When the robot is running, press any button to pause it, press the [Power/Clean button] to resume cleaning, and press the [Return to Dock button] to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Refilling the Water Tank or Cleaning the Mop Cloth

To add water or clean the mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the mop cloth, reinstall the mopping module and press the [Power/Clean button] to continue.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.

Notes:

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower.

Child Lock

Press and hold the [Spot Clean/Child Lock button] to enable/disable the child lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, press any button to stop it.

Charging

After cleaning, the robot will automatically return to the dock to charge. In pause mode, press the [Return to Dock button] to send the robot back to the dock. The power indicator will breathe as the robot charges.

Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error

If an error occurs, the power indicator will flash red and a voice alert will sound.

Notes:

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

System Reset

If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the [Reset button], and the robot will reset automatically.

Note: After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

Restore Factory Settings

If the robot does not function properly after a system reset, switch it on. Press and hold the [Power/Clean button] and at the same time, press the [Reset button] until you hear the "Restoring factory settings" voice prompt. The robot will then be restored to factory settings.

Routine Maintenance

C1 Main Brushes

Clean every 2 weeks and replace every 6-12 months.

Components: C1-1 Main Brush Cover, C1-2 Latches, C1-3 Main Brush Bearings, C1-4 Main Brush Caps, C1-5 Main Brushes.

1. Turn over the robot and press the latches to remove the main brush cover.
2. Remove the main brush and pull out the main brush bearing.
3. Pull out the main brush caps.
4. After removing the tangled hair or dirt at both ends of the main brushes, reinstall them, press on the main brush cover to lock it in place until hear a "click". Make sure that the main brush cover has been properly attached.

Notes:

• Main brushes should be wiped down with a wet cloth and left to dry away from direct sunlight.
• Do not use corrosive cleaning fluids or disinfectants to clean the main brushes.

C2 Side Brush

Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw.
2. Remove and clean the side brush. Reinstall the brush and tighten the screw.

C3 Omnidirectional Wheel

Clean as required.

1. Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

Note: The omnidirectional wheel bracket cannot be removed.

2. Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it firmly in place.

C4 Main Wheels

Clean monthly. Clean the main wheels with a soft, dry cloth.

C5 Dustbin and Washable Filter

Clean every week and filter should be replaced every 6-12 months.

1. Press the dustbin latch and slide the dustbin backwards.
2. Remove the washable filter and empty the dustbin.
3. Fill the dustbin with clean water. Gently shake the dustbin, and then pour out the dirty water.

Note: To prevent blockage, only use clean water without any cleaning liquid.

4. Rinse the washable filter repeatedly and tap it to remove as much dirt as possible.

Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.

5. Leave the dustbin and the washable filter to dry thoroughly and reinstall them.

Note: Purchase an additional filter and alternate if necessary.

C6 Adjustable Water Tank

Clean as required.

1. Open the water tank and fill it with clean water.
2. Close the water tank and shake it gently.
3. Pour out the remaining water as shown.

C7 Mop Cloth

Clean after each use and replace every 3-6 months. Remove the mop cloth from the mopping module. Clean and air dry the mop cloth.

Notes:

• After cleaning, always remove the mop cloth to prevent dirty water from leaching back into the water tank.
• A dirty mop cloth will affect the mopping performance. Clean it before use.

C8 Filter Components

Replace them every 1-3 months.

1. Move your finger along the notch to remove each filter.
2. Insert new filter components and make sure they are properly installed.

Note: To ensure cleaning performance, replace the filter components every 1-3 months, depending on the water quality and how often you use the robot.

C9 Robot Sensors

Clean monthly. Use a soft, dry cloth to wipe all sensors, including: C9-1 Dock Locator, C9-2 Wall Sensor, C9-3 Four Cliff Sensors.

C10 Charging Contact Areas

Clean as required. Clean the charging contacts of the dock and the robot with a soft, dry cloth.

Battery

The robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

Note: If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Charging Dock

Common Issues