Techage POE Camera System User Manual

Preface

Thanks for purchasing Techage POE Network Video Recorder Surveillance products. This user manual is for 4CH/8CH/16CH PoE NVR and PoE camera systems. Firmware and software updates will be provided for improved user experience. Please contact Techage or visit the store for the latest user manual.

NVR Overview

Front of the NVR

The front panel of the NVR features several controls and indicators:

• PWR: Indicates power status; turns on when the NVR is plugged into a power adapter (DC 48V~52V).
• IR: Receives infrared remote control signals.
• USB: For connecting a USB mouse to control the NVR or a USB disk for video backup.
• QUAD: Switches the video display on the monitor to 1, 4, 8, or 16 channels.
• ESC: Exits the current option/window, cancels an action, or returns to the previous option.
• MENU: Accesses the main menu directly.
• ENTER: Confirms selections or enters options.

Back of the NVR

The back panel provides connectivity ports:

• Switch: Turns the NVR on/off.
• DC IN: Power input port for DC 48V~52V (5.5*2.1mm plug).
• PoE 1-8: Eight Ethernet ports for connecting PoE Cameras.
• UP LINK: Ethernet port for connecting to the router.
• AUDIO OUT: For connecting speakers to play recorded audio.
• VGA: For connecting a monitor or display via VGA cable.
• HD-PORT: For connecting a monitor or display via HDMI cable.
• USB: For connecting a USB mouse or USB disk.

Wiring and Connection Diagram

This section describes the physical connections required:

• Connect PoE IP Cameras to the NVR's PoE ports using Ethernet cables.
• Connect the NVR to your router using an Ethernet cable via the UP LINK port.
• Connect the NVR to a display device (TV/Monitor) using a VGA or HDMI cable.
• Connect a USB mouse to the NVR's USB port for control.
• Connect the power supply to the NVR's DC IN port.

Cameras Installations

Ensure proper installation to avoid image quality issues:

Wrong Viewing Angles

Wrong Way: Installing the camera lens too close to a wall can cause IR lights to reflect back into the lens at night.

Right Way: Adjust the camera lens direction so it faces away from the wall.

Close Object Reflects

Wrong Way: Objects placed too close to the camera lens can reflect IR light back into the lens.

Right Way: Move objects away from the camera lens or reposition the camera.

Close Wire Cable Reflects

Wrong Way: Camera cables (power or Ethernet) too close to the lens can reflect IR light.

Right Way: Move cables away from the camera lens and secure them to the back of the camera.

NVR Installation

Hard Disk Installation

Installing a hard disk is crucial for recording and playback functionality. Follow these steps:

1. Remove the NVR case.
2. Plug in the SATA cable to the hard disk.
3. Screw the HDD to the bottom of the NVR.
4. Install the case back.

Notice: Use a specialized monitoring hard drive for longer recording times. The NVR supports 3.5" or 2.5" SATA hard disks.

Warning: Ensure the NVR is powered off before installation.

Boot & Preview

After connecting the power supply, the NVR's front indicator will light up, and a buzzer sound will be heard. The display will boot up, and the device will show the preview image. In case of a non-normal power failure, the device will automatically resume its previous state after power recovery.

1. Getting Started

Upon first login, a quick guide will assist in setting up basic NVR information.

1.1 Login System

After booting, log in to access system functions based on user rights. Default credentials are 'admin' for username with a blank password.

1.2 Time & Language Configuration

Adjust the time, date, and language settings to match your local preferences.

1.3 Network

If the network connection shows "Test Gateway ERR", enable DHCP in the network settings to prevent IP conflicts. Scan the provided QR code to download the companion App.

2. General Setting

2.1 General Menu

Navigate to Main Menu ➡️ System ➡️ General to access general settings.

[Language]: Set the system language to your preferred native language.

[Storage Full]: Configure how the NVR handles full storage: Overwrite (records over old footage) or Stop (stops recording).

[Auto Logout]: Set an auto-standby time from 0 to 60 minutes (0 means no standby time).

[Startup Wizard]: Enable this option to launch the setup wizard upon system reboot.

2.2 Display Setup

Adjust monitor image settings by navigating to Main Menu ➡️ System ➡️ DISPLAY.

2.3 HDD Setup

Access HDD information and formatting options via Main Menu ➡️ Advanced ➡️ HDD Info.

Clicking Format Storage initiates the HDD formatting process. Ensure the hard disk is connected and formatted before first use for proper recording. The system will automatically overwrite old videos if the storage is full and overwrite is enabled.

2.4 User Management

Manage user accounts and permissions by navigating to Main Menu ➡️ System ➡️ Account.

[Modify Pwd]: Access the password modification page.

[Add User]: Create new user accounts and set their permissions.

2.5 Audio Setting

Configure audio settings by navigating to Main Menu ➡️ System ➡️ Encode.

[Video/Audio]: Enable this option to stream video and audio files.

3. Digital Channel Setup

Expand channel capacity for your NVR:

4CH PoE NVRs support expansion up to 10 channels.

8CH PoE NVRs support expansion up to 16 channels.

[Maximum number of preview]: Set the number of cameras viewable simultaneously.

4. Add IP Camera

This PoE NVR is compatible with Onvif-compliant PoE IP cameras. To add cameras, pair them with the recorder first.

Navigate to Main Menu ➡️ Quick Set.

Click "Search" to find cameras, then click "Add" to pair them with the NVR.

• [AddMode]: Choose between Auto and Manual pairing.
• [Delete]: Remove a camera from the NVR.
• [Clear]: Remove all added cameras.
• [Encode]: Configure camera resolution and compression.
• [Edit devices]: Modify camera username and password.
• [Bulk Upgrade]: Check camera versions and upgrade using local files.
• [Network Detect]: Check network status.
• [Channel Title]: Rename camera channels.
• [NVR Network]: Configure NVR IP address and DNS settings.

5. IPC Parameter Setting

Access detailed camera settings:

• [Version]: View camera version and serial number; scan the QR code to add the camera to the mobile App.
• [Image Set]: Adjust color, brightness, WDR, and image style.
• [Light Set]: Configure lighting time settings (if supported by the camera).
• [Encode]: Set camera resolution and compression.
• [Advanced]: Adjust volume, video standard, and other advanced settings.
• [System Maintain]: Upgrade camera firmware.

How to set up day/night mode for camera?

Navigate to IPC param. ➡️ Image Set ➡️ day/night mode.

• [Star Light Infrared]: Colorful image during the day, black and white at night.
• [Full Color]: White LED is on at night, providing a colorful image all day.
• [Black and White]: Displays only black and white images day and night.
• [Intelligent Variable Light]: White LED activates at night upon human detection, showing a colorful image.
• [Smart Infrared]: Colorful image during the day, black and white at night.

How to fix when your camera shows pink or purple picture?

Navigate to IPC param. ➡️ Image Set, then click [IR Swap].

How to reset camera configuration?

Navigate to IPC param. ➡️ System Maintain ➡️ Restore default Settings.

6. Record Setting

6.1 Record Configuration

Optimize HDD space by configuring recording modes for each channel:

Navigate to Main Menu ➡️ Record Conf.

• [Channel]: Select the channel for configuration.
• [Length]: Set the duration of each video segment.
• [Mode]: Choose the recording method:
  • Schedule: Records only during specified time periods.
  • Regular: Records continuously during specified time periods.
  • Detect: Records when motion is detected.
  • Alarm: Records when an alarm is triggered.
  • Manual: Records 24/7.
  • Stop: Disables recording.

Notice: To use "Alarm" mode, ensure the alarm function is enabled for the corresponding channel.

6.2 Video Playback

Access recorded footage via Main Menu ➡️ PlayBack.

In "Common Playback", you can review videos by date, time, channel, and mode. Options include:

• Choose Play Mode
• Choose Video Date
• Playback Channel Option
• Video Playback Time
• Playback Control Key

Playback controls include Start/Stop Playback, Play Backward, Slow Playback, Rewind/Fast-forward, Prev/Next Frame, Prev/Next File, Repeat Playback, Full Screen, and Start Editing.

Advanced playback options include "Smart Express" (fast playback of alarm types), "Smart Search" (motion/human detection), "Face Search" (detected human faces), and "Car Replay" (detected vehicles).

6.3 Video Backup

Back up video files via Main Menu ➡️ System ➡️ Backup.

Select Video Type, Channel, and Time, then click Add to search for video files. Choose files and click Start to begin the backup. A prompt will appear upon completion.

Notice: Use a FAT32 formatted USB disk. Choose AVI format for backup to ensure PC compatibility.

7. Snapshot Configuration

Configure snapshot settings via Main Menu ➡️ System ➡️ SnapShot Conf.

• [Cycle capture]: Takes periodic snapshots. The default period is 64 seconds.
• [EMAIL]: Sends captured snapshots to your email address.
• [FTP]: Enables FTP upload; requires a self-hosted FTP service.
• [storage]: Stores snapshots on the NVR's HDD.
• [Timing capture]: Takes snapshots at user-defined times.

8. Alarm

The NVR supports intelligent alerts such as human detection, face detection, vehicle detection, and traditional alarms.

8.1 Intelligent Alert Setting

Configure intelligent alerts via Main Menu ➡️ Alarm ➡️ Intelligent Alert.

• [Channel]: Select the camera for alert settings.
• [Enable]: When unchecked, motion detection is disabled.
• [Human Detect]: Detects human activities based on body shape.
• [Face detection]: Detects human faces.
• [Record]: Records video when human/face is detected.
• [Mobile reported]: Sends alert notifications to the mobile App.
• [Alarm Sound]: Triggers a voice alarm upon detection.
• [Sensitivity]: Adjusts detection sensitivity.
• [Rule]: Sets advanced rules like safe zones or line crossing alarms.

Notice: If "Enable" is on and "Human Detect" is off, all movements (pets, vehicles, plants) will be detected. Enabling "Human Detect" is recommended to reduce false alerts by up to 98%-99%, provided your camera supports this feature.

8.2 Advanced Setting of Human Detection/Face Detection

Access advanced settings via Main Menu ➡️ Alarm ➡️ Intelligent Alert ➡️ [Human Detect] / [Face detection] ➡️ Advanced, then click Set.

• [Period]: Sets the detection time frame.
• [MD Interval]: Sets the interval between human motion alerts.
• [PostRec]: Adjusts the video length after an abnormal event.
• [Tour]: Not applicable.
• [Snapshot]: Takes snapshots when abnormal movements occur.
• [Send Email]: Sends alerts to your email address.
• [Write Log]: Records alarm events. Access logs via Main Menu ➡️ Advanced ➡️ Log.
• [FTP upload]: Not applicable.
• [Alarm]: Shutdown turns off all alarm sounds. Voice Prompts allow selecting different alarm sounds.
• [IPC AlarmOut]: Configures Blue & Red Alarm Lights. Some cameras have built-in LEDs that flash to deter intruders. Disable this by unchecking [IPCAlarmOut] in the advanced settings.
• [Voice Prompts]: Select different alarm sounds for voice prompts.

Face detection allows you to identify individuals as friends or intruders, enabling prompt security actions.

8.3 Advanced Settings of Vehicle Detection

Configure vehicle detection via Main Menu ➡️ Alarm ➡️ Vehicle shape inspection.

• [Period]: Sets the time period for detection.
• [Send Email]: Sends an email notification upon vehicle detection.
• [Write Log]: Records vehicle detection events.
• [Mobile reported]: Sends alerts to the mobile App.
• [Alarm]: Shutdown turns off alarm sounds. Voice Prompts can be configured.

8.4 Advanced Settings of Safe Zone & Line Cross Alarm

Define a safe zone for cameras to detect or alarm only for abnormal activities within that area.

Navigate to Main Menu ➡️ Alarm ➡️ Intelligent Alert ➡️ [Rule Set].

Choose a safe zone shape (e.g., rectangle, circle) and adjust its size. Selecting "Tripwire" instead of "Intrusion" creates a line on the screen; alarms trigger only when people cross this line.

8.5 Abnormality Settings

Configure alarms for other events via Main Menu ➡️ Alarm ➡️ Abnormality.

Event Type options include:

• [No Storage]: NVR cannot detect HDD.
• [Storage Device Error]: HDD is not working correctly.
• [Storage No Space]: HDD is full.
• [Net Disconnection]: NVR is disconnected from the Internet.
• [IP Conflict]: Another device uses the same IP address.

Notification types:

• [Show Message]: Displays error messages on the monitor.
• [Alarm]: Shutdown turns off alarm sounds. Voice Prompts can be configured.
• [Mobile reported]: Sends error messages to the App.
• [Send Email]: Sends error messages to your email address.

8.6 Traditional Alarm Setting

Adjust settings for traditional alarm types via Main Menu ➡️ Alarm ➡️ Traditional alarm.

• [Video Blind]: Camera is covered or blinded.
• [Video Loss]: Camera loses connection with NVR.
• [Alarm Input]: Receives alarm input from cameras.
• [Intelligent]: Not applicable.

9. Email Setup

Configure email notifications via Main Menu ➡️ Network ➡️ NetService ➡️ EMAIL.

• [SMTP Server]: Enter your email provider's SMTP server address (e.g., smtp.gmail.com).
• [Port]: Enter the SMTP port number (e.g., 25, 465, 587).
• [Encryption]: Select SSL/TLS if required.
• [User Name]: Your email address.
• [Password]: Your email account password or a 16-digit app password (required for services like Gmail).
• [Receiver]: The recipient's email address.
• [Mail Testing]: Sends a test email to verify the configuration.

Notice: Ensure the network is connected before testing the email settings.

How To Get 16-Digit App Password (Example: Gmail)

Enable IMAP access in your email account settings. Log in to your Google Account, go to 'Security', and enable '2-Step Verification'. Then, generate an 'App password' for your NVR system. This 16-digit password will be used in the NVR's email settings.

10. Remote View

Access your system remotely.

10.1 Remote View via Browser

Open a web browser and go to https://www.xmeye.net. Select "By Device", then enter the device's Serial Number, Username (default: admin), Password (default: blank, or your custom password), and Verify code to log in and view live footage.

10.2 Remote View via PC Client Software

Download the VMS PC client software from https://www.techage.com/pages/download-for-poe-wired-camera-system.

After installation, open VMS. Click [Device Manager] and choose [Add devices automatically] to add your NVR. You can then view live footage.

10.3 Remote View Via Smart Phone

Install the XMEye Pro App from your device's app store (scan the QR code or search).

Step 1: Register a new account by entering your username and password.

Step 2: Tap the "+" icon to add devices. Input the Serial Number, username, and password.

Step 3: After adding the device, tap it to link to the server.

Step 4: Connect successfully and start viewing video.

The app allows switching between camera views (1CH-9CH), adjusting definition (SD/HD), accessing Cloud Storage, configuring lighting times, and managing settings.

Copyright and Disclaimer

All rights reserved. No part of this publication may be reproduced without written permission from Techage. Information is believed to be accurate, but Techage assumes no responsibility for consequences arising from its use. Information is subject to change without notice.