Techage PoE NVR User Manual

Preface

Thanks for purchasing Techage PoE Network Video Recorder Surveillance products. This user manual is for 4CH/8CH/16CH PoE NVR and PoE cameras systems. The firmware and software for the cameras and NVRs will be updated for better user experience. Please contact Techage or visit the store to get the latest user manual.

NVR Overview

Front of the NVR

The front panel of the NVR includes the following indicators and controls:

• PWR: Indicates power status; it will be on when the NVR is plugged into a power adapter (DC 48V~52V).
• Directions: Buttons to navigate through options on the NVR interface (left, right, up, down).
• USB: Port for connecting a USB mouse to control the NVR or a USB disk for video backup.
• IR: Receiver for infrared remote control signals.
• QUAD: Button to switch the video display on the monitor to show 1, 4, 8, or 16 channels.
• ESC: Button to leave the current option/window, cancel an action, or go back to the previous option.
• MENU: Button to enter the main menu directly.
• ENTER: Button to confirm selections or enter options.

Back of the NVR

The back panel of the NVR features various ports for connectivity:

• Switch: Turns the NVR on or off.
• DC IN: Power input port for DC 48~52V; the DC plug size is 5.5*2.1mm.
• PoE 1-8: Ethernet ports for connecting PoE cameras.
• UP LINK: Ethernet port for connecting to the router.
• AUDIO OUT: Port for connecting speakers to play recorded audio.
• VGA: Port for connecting a monitor or display using a VGA cable.
• HD-PORT: Port for connecting a monitor or display using an HDMI cable.
• USB: Port for connecting a USB mouse or USB disk for backup.

Wiring and Connection Diagram

The diagram illustrates the connection of PoE IP Cameras, a Router, and a Display Device (TV/Monitor) to the PoE NVR using Ethernet cables, VGA/HDMI cables, and a power supply. A mouse is also shown connected to the NVR's USB port.

Camera Installations

When installing cameras, ensure proper placement to avoid common issues:

Wrong Viewing Angles

Wrong Way: Mounting cameras too close to a wall can cause IR lights to reflect off the wall and into the lens at night, affecting image quality. Right Way: Adjust camera lens direction to face away from walls.

Close Object Reflects

Wrong Way: Placing objects too close to the camera lens can cause light reflection from IR lights into the lens. Right Way: Move objects away from the camera lens or reposition the camera.

Close Wire Cable Reflects

Wrong Way: Camera cables (power or Ethernet) positioned too close to the lens can reflect IR light. Right Way: Route cables away from the camera lens and secure them to the back of the camera.

1 NVR Installation

1.1 Hard Disk Installation

Install the hard disk drive (HDD) before operating the NVR. Without an HDD, the video recorder can only monitor live feeds but cannot record or play back footage.

Steps:

1. Remove the NVR case.
2. Plug in the SATA cable to the HDD.
3. Screw the HDD to the bottom of the NVR.
4. Install the case back.

Notice: Use a specialized monitoring hard drive for longer recording times. The NVR supports both 3.5" and 2.5" SATA HDDs.

Warning: Ensure the NVR is powered off before installation.

1.2 Boot & Preview

Verify that the power supply meets the video recorder's requirements. After connecting power, the NVR's front indicator will light up, and a buzzer sound will indicate the device is booting. The display will then show the preview image. In case of a power outage, the device will automatically resume its previous state upon recovery.

2 Function Setting

2.1 Login System

After the NVR boots normally, log in to access system functions based on user rights. Navigate by right-clicking the mouse and selecting Main Menu.

Default login credentials are: Username: admin, Password: (leave blank).

2.2 HDD Setup

To configure HDD settings, navigate via right-clicking the mouse: Main Menu → Advanced → HDD Info.

After selecting the hard disk, click Format Storage to begin formatting. This process is crucial for proper recording.

Notice: Confirm the hard disk is connected and formatted before first use. The NVR will automatically overwrite older videos when the HDD is full if the overwrite option is enabled.

2.3 General

Access general system settings by right-clicking the mouse: Main Menu → System → General.

• [Language]: Set the system language to your preferred native language.
• [Storage Full]: Configure behavior when HDD storage is full. Options include:
  • Overwrite: Continue recording and automatically overwrite older video.
  • Stop: Halt recording when the HDD is full.
• [Auto Logout]: Set an auto-standby time from 0 to 60 minutes (0 means no standby time).
• [Startup Wizard]: Enable the startup wizard upon system reboot by ticking the checkbox (default is unticked).

2.4 Record Setup

Configure recording settings per channel to optimize HDD space and capture important events. Navigate via right-clicking the mouse: Main Menu → Record Conf.

• [Channel]: Select the camera channel for configuration.
• [Length]: Set the standard duration for each video segment.
• [Mode]: Choose the recording method:
  • Schedule: Record only during specified time periods.
  • Regular: Continuous recording during the chosen time period.
  • Detect: Record video segments when the camera detects motion.
  • Alarm: Record video segments when the camera triggers an alarm.
  • Manual: Record 24/7.
  • Stop: Disable recording for the selected channel.

Notice: To use the "Alarm" recording mode, ensure the alarm function is enabled for the corresponding channel.

2.5 Video Playback

Access video playback by right-clicking the mouse: Main Menu → PlayBack.

In the Common Playback mode, you can review recorded video by date, time, channel, and mode. The playback controls include:

• Start Playback
• Stop Playing
• Rewind/Fast-forward
• Prev/ Next File
• Full Screen
• Play Backward
• Slow Playback
• Prev/Next Frame
• Repeat Playback
• Start Editing

Advanced playback options include:

• Smart Express: Fast playback of different alarm type files.
• Smart Search: View recorded videos based on detected motion or human presence.
• Face Search: View recorded videos showing detected human faces.
• Car Replay: View recorded videos of detected vehicles.

2.6 Video Backup

To back up video footage, navigate via right-clicking the mouse: Main Menu → System → Backup.

Select the [Video Type], [Channel], and [Time], then click Add to search for video files. Choose the desired file from the list and click Start to initiate the backup. A prompt will appear upon completion.

Notice: The USB disk must be formatted as FAT32. For PC playback, choose AVI format during backup.

2.7 Snapshot Configuration

Configure snapshot settings by navigating via right-clicking the mouse: Main Menu → System → SnapShot Conf.

• [Cycle capture]: The camera takes periodic snapshots. For example, a 64-second period means a snapshot is taken every 64 seconds.
• [EMAIL]: Enable to send captured snapshots to your email address.
• [FTP]: Enable this function by setting up your own FTP service.
• [storage]: Enable to store snapshots captured by the cameras on the NVR's HDD.
• [Timing capture]: The camera takes snapshots at user-defined times.

2.8 Network Setup

Connect the NVR to your router. Navigate via right-clicking the mouse: Main Menu → Network.

• [DHCP Enable]: Automatically obtain an IP address from the server.
• [IP Address]: Assign a unique IP address within the LAN segment to prevent conflicts.
• [HTTP Port]: Set the port number for remote access (default is 80).
• [NetService]: Enable network services such as RTSP, FTP, and Email.

2.9 Check Nat Status

View network status and device information by navigating via right-clicking the mouse: Main Menu → Advanced → Version.

• [Serial Number]: Displays the device's serial number for remote viewing.
• [Nat Status]: Checks network status; connection indicates readiness for remote monitoring.
• [Device Info]: Access settings for playback preview, face, and human detection.

2.10 Email Setup

Configure email alerts by navigating via right-clicking the mouse: Main Menu → Network → NetService → EMAIL.

• [SMTP Server]: Enter your email server address (e.g., gmail.com).
• [Port]: Enter the SMTP port number for your email server.
• [Encryption]: Select SSL for secure connection.
• [User Name]: Enter your email account username (must support SMTP).
• [Password]: Enter your email account password. For services like Gmail, you may need to generate a 16-digit app password.
• [Receiver]: Enter the recipient's email address.
• [Mail Testing]: Send a test email to verify the configuration.

Notice: Ensure the network connection is stable before testing email settings.

How To Get 16-Digit App Password

To use email notifications, enable IMAP access for your email account. Log in to your Google account, go to the 'Security' section, and enable '2-Step Verification' if it's off. Then, generate an app password. This 16-digit password will be used in the NVR system for email setup.

Notice: The generated app password cannot be reviewed after closing the window. Save it securely.

2.11 User Management

Manage user accounts and permissions by navigating via right-clicking the mouse: Main Menu → System → Account.

• [Modify Pwd]: Access the page to change the user password.
• [Add User]: Create new user accounts and set permissions. Enter the username and password on the Add User page.

Notice: Passwords should be a combination of numbers and letters. Record your password securely to avoid loss.

2.12 Audio Setting

Configure audio settings by navigating via right-clicking the mouse: Main Menu → System → Encode.

[Video/Audio]: Tick the relevant checkboxes to enable streaming of video and audio.

2.13 Alarm

Access alarm settings by right-clicking the mouse: Main Menu → Alarm.

The NVR supports intelligent alerts, including human detection, face detection, vehicle detection, and traditional alarms. Configure these features if your cameras support them.

2.13.1 Intelligent Alert Setting

Navigate to: Main Menu → Alarm → Intelligent Alert.

• [Channel]: Select the camera for alert settings.
• [Enable]: Disabling this prevents the camera from detecting movements.
• [Human Detect]: Detects human activities based on body shape.
• [Face detection]: Detects human faces when enabled.
• [Record]: Records video when human or face is detected.
• [Mobile reported]: Sends alert notifications to the mobile app upon detecting movement or human activity.
• [Alarm Sound]: Triggers an audible alarm for detected movements or activities.
• [Sensitivity]: Adjusts the detection sensitivity of the camera.
• [Rule]: Sets advanced detection rules, such as safe zones or line crossing alarms.

Notice: If 'Enable' is on but 'Human Detect' is off, the camera will detect all movements (pets, vehicles, plants, etc.). Enabling 'Human Detect' is recommended to reduce false alerts by 98%-99%. Ensure your cameras support human/face detection for this feature.

2.13.2 Advanced Setting of Human Detection/Face Detection

Navigate to: Main Menu → Alarm → Intelligent Alert → Human Detect / Face detection → Advanced, then click Set.

• [Period]: Defines the time period for detection.
• [MD Interval]: Sets the interval between human motion detection alerts.
• [PostRec]: Adjusts the duration of video recording after an abnormal movement is detected.
• [Tour]: Not applicable.
• [Snapshot]: Takes snapshots when abnormal movements are detected.
• [Send Email]: Sends alerts to your email address upon detecting abnormal movements.
• [Write Log]: Records alarm events in the NVR log. Access logs via: Main Menu → Advanced → Log.
• [FTP upload]: Not applicable.

[Alarm] Shutdown: Turns off all alarm sounds. Voice Prompts: Select different alarm sounds.

[IPC AlarmOut]: Configures Blue & Red Alarm Lights. Some PoE AI Cameras have built-in Red and Blue LED lights that flash alternately to deter intruders. To disable this, navigate to Main Menu → Alarm → Intelligent Alert → Human detection → Advanced, click Set, and untick [IPCAlarmOut].

[Voice Prompts]: Choose alarm sounds for voice alerts.

With face detection enabled, the monitor will display detected human faces, allowing quick identification of friends or intruders. This feature helps in taking prompt actions to protect safety and property.

2.13.3 Advanced Settings of Vehicle Detection

Navigate to: Main Menu → Alarm → Vehicle shape inspection.

2.13.4 Advanced Settings of Safe Zone & Line Cross Alarm

Set up a safe zone for cameras. The camera will only detect or sound an alarm for abnormal activities within this defined zone.

Navigate to: Main Menu → Alarm → Intelligent Alert → Rule Set.

Choose a safe zone shape (e.g., rectangle, circle) to protect valuable objects. You can adjust the shape and size by clicking and holding the sides of the pattern.

When using Tripwire instead of Intrusion, a line appears on screen, and the camera detects or alarms only when people cross this line.

2.13.5 Abnormality Settings

Configure alarms for other events by navigating to: Main Menu → Alarm → Abnormality.

Under [Event Type], select from options such as:

• [No Storage]: The NVR cannot detect the HDD.
• [Storage Device Error]: The NVR detects an issue with the HDD.
• [Storage No Space]: The HDD is full.
• [Net Disconnection]: The NVR is disconnected from the internet.
• [IP Conflict]: Another device on the LAN uses the same IP address as the NVR.

Choose notification types:

• [Show Message]: Displays error messages on the monitor.
• [Alarm] Shutdown: Turns off all alarm sounds. Voice Prompts: Enables audible alarms.
• [Mobile reported]: Sends error messages to the mobile app.
• [Send Email]: Sends error messages to your email address.

2.13.6 Traditional Alarm Setting

Adjust settings for traditional alarm types by navigating to: Main Menu → Alarm → Traditional alarm.

• [Video Blind]: The camera is covered or blinded.
• [Video Loss]: The camera loses connection with the NVR.
• [Alarm Input]: Receives alarm signals from cameras.
• [Intelligent]: Not applicable for traditional alarms.

3 Digital Channel Setup

Expand digital channels by navigating to: Main Menu → Advanced → Digital → ChannelType.

A 4CH PoE NVR supports expansion up to 10 channels.

An 8CH PoE NVR supports expansion up to 16 channels.

[Maximum number of preview]: Sets the number of cameras viewable simultaneously.

4 Add IP Camera

This PoE NVR supports Onvif protocol, ensuring compatibility with various PoE IP cameras. To add more cameras, pair them with the recorder first.

Navigate to: Main Menu → Quick Set.

Click Search to find cameras, then click Add to pair them with the NVR. The [AddMode] can be set to Auto or Manual.

5 Remote View

Access remote viewing features by navigating to: Main Menu → Advanced → Version.

Serial Number: Enter the device's serial number.

Username: Default is 'admin'.

Password: Leave blank by default, or enter your custom password if changed.

5.1 Remote View via PC

Open a web browser and go to https://www.xmeye.net. On the remote view page, select "By Device", then enter the Serial No., User name, Password, and Verify code to access the remote view.

5.2 Remote View via PC Client Software

Download the VMS PC client software from the Techage download center: https://www.techage.com/pages/download-for-poe-wired-camera-system.

After installation, open the VMS software. Click [Device Manager] and choose [Add devices automatically] to add your NVR.

Live view is available via VMS.

5.3 Remote View Via Smart Phone

Install the XMEye Pro app by scanning the QR code or searching in your app store.

When powering on the NVR for the first time, follow the prompts: Camera Test → Time Setup Wizard → Network.

Steps for Smartphone Setup:

1. Step 1: Tap to register and input your Username and Password to create a new account.
2. Step 2: Click the '+' icon to add devices. Input the Serial No., username, and password.
3. Step 3: After adding the device, click it to link to the server.
4. Step 4: Connect successfully and start viewing video.

Copyright and Disclaimer

All rights reserved. No part of this publication may be reproduced without written permission from Techage. The information herein is believed to be accurate. Techage assumes no responsibility for consequences arising from its use. Information is subject to change without notice.

Visit: www.techage.com

Support: support@techage.com