Techage PoE AI Camera System

Table of Contents

01. Connect Your System

02. View on Smartphone

03. View on PC Client Software

04. Video Record

05. View on PC via IE

06. Video Playback

07. Video Backup

08. Unique Features

Preface

Thank you for purchasing the Techage PoE AI security camera system. Techage is committed to providing high-quality and reliable security products and solutions for home and business.

This quick user guide is designed to help you learn fast and use the system easily. For a detailed and latest user manual, you can download the PDF user manual from our website: www.techage.com.

If you encounter any issues while following this guide, please visit our website: http://techage.com/support.php. You can find FAQ answers, videos, software, and necessary documents there.

For customer support, email us at support@techage.com, and we will respond within 24 hours.

This quick user guide is subject to change without prior notice due to hardware and software upgrades.

Before Installation

The PoE Camera System is a true plug-and-play professional AI security video surveillance system. It is highly recommended that all products and components be tested before installation and cabling.

PoE NVR

Diagram of the Techage PoE NVR unit. The front panel displays a power indicator light, status indicator lights, and two USB ports. The rear panel features various ports including Ethernet for router connection, HDMI and VGA for display output, Audio Out, and multiple PoE camera ports. It also shows the power input port (DC 48V or above) and a power switch.

• 1. Two USB Ports
• 2. VGA Port
• 3. Audio Out
• 4. HDMI Port for Display
• 5. Ethernet Port for Connecting Router
• 6. PoE Cameras Ports
• 7. Power Port: Power Adapter for NVR (48V or above)
• 8. GND [Ground Symbol]
• 9. Power Switch [Power Switch Symbol]

PoE AI Camera

Diagram of the Techage PoE AI Camera. It shows four connection points: 1. DC Power Port (12V 1A input), 2. RJ45 Port (for Ethernet cable, video transmission, and 48V DC power supply from NVR), 3. Speaker (? for two-way talk, alert voice play, and broadcast), and 4. Microphone (? for audio input). The camera's mic position may vary between models.

This PoE camera features AI capabilities, including floodlight activation at night upon human detection. Human detection is a smarter motion detection method using AI technology, offering higher accuracy than standard motion sensors and reducing false alarms from pets.

The camera is equipped with a speaker for two-way talk and alert voice playback. When human detection or an alarm event occurs, it can play pre-recorded voice messages like: "Alert area, please leave" or "Hello, welcome!" if this feature is enabled (it is off by default).

Tips: For detailed settings on floodlight on/off and alert voice, refer to Chapter 08.

01. Connect Your System

System connection diagram illustrating the setup of the Techage PoE AI Camera System. It shows multiple IP Cameras connected via Ethernet cables to the NVR's PoE ports. The NVR is connected to a Router via an Ethernet cable. Display devices such as TV Monitors and a Mouse are connected to the NVR. A separate 'Display Device for Remote View' (smartphone/tablet/PC) is shown connected wirelessly or via the network.

1. Connect Your System

1. Connect the PoE cameras to their respective ports using Ethernet cables from the security kit.
2. Plug the included mouse into a USB port on the rear panel of the NVR.
3. Connect an LCD display to the NVR and power it on.
4. Connect the NVR to your router using an Ethernet cable.
5. Plug the power adapter cable into the NVR's DC port, then connect the power adapter to a power strip. The system uses a single DC 48V or higher power adapter for the NVR.
6. Turn on the NVR power switch.

All PoE Cameras included in the kit are pre-programmed into the NVR. Live video images should appear on the monitor within seconds after powering on the NVR.

2. Connect the NVR to Internet

After the system is on and video images are displayed, right-click the mouse and select "Start Wizard". Follow the on-screen prompts. In the "Network Test" step, if you see "Test Gateway . . . . ERR", click "Network" to configure network settings and enable "DHCP". Then click "OK".

The system will then perform a network test. After clicking "Retry", it should show all tests as "OK", indicating the NVR is successfully connected to the internet.

3. Add an Additional PoE Camera to the NVR

3.1 When you need to add an additional PoE camera:

1. Add a new additional PoE camera to your NVR system.
2. If a PoE camera loses connection with the NVR or is reset to factory defaults, you need to add it to the NVR again.

Tips: All PoE cameras in the packed kits are pre-programmed into the NVR and will auto-connect after the NVR is powered on. You do not need to add them again unless they lose connection.

02. View on Smartphone

1. Add the NVR to APP

Step 1: Download the APP

During the "Start Wizard", you will reach the "Install mobile app" step. Scan the QR code with your smartphone to download the app. Alternatively, search for "XMEye" in your app store or Google Play and download it.

The screen displays two QR codes: one for the APP download and one for the Serial Number. Scan the APP QR code to download the app. Create an account, then scan the device's serial number QR code to add the device. Ensure you enter the correct device username and password that you previously set up. To view the device remotely, your device must be connected to the internet.

Step 2: Run the app and add the device

After downloading the app, create an account and then scan the device's serial number QR code to add it. You can customize your profile.

The app interface shows fields for:

1. Name of the System: You can name it, e.g., "My Home" or "Office".
2. Serial number of the device: Found in the "install mobile app" step of the "start wizard".
3. User name of the account: Defaults to "admin".
4. Password: Defaults to blank (no password required).

After completing these details, click "OK". This will take you to the device list. You can select which channel(s) you want to view, choose the number of live video channels (e.g., 4, 9, or 16) to display simultaneously, and change the video quality between HD (High Definition) and SD (Standard Definition).

Clicking "Start Preview" allows you to see live images, use intercom features, take screenshots, and record video for the selected channels.

2. Playback on Mobiles

In the XMEye app, select the video channel you wish to playback, click the playback icon [Play Icon], and then adjust the time frame to select the specific time for playback.

Tips: Videos in playback are HD and real-time, requiring very good network conditions. Playback is suggested on a LAN. Remote playback over WAN is dependent on network conditions.

03. View on PC Client Software

Step 1: Download VMS software from http://techage.com/download.php.

After opening the VMS software, click "Login" directly.

Step 2: Choose Device Manager > IP4 search, then find your NVR and select it, then click "Add".

After adding, click the edit icon [Edit Icon] to modify the device settings if you have changed the NVR's password. Return to the Home page and click "Live View" to see all cameras connected to the NVR.

04. View on PC via IE

1. When your PC is in the same LAN as the NVR

(This typically means they are connected to the same router).

Step 1: Find the IP address and Web port of your NVR. (The IP address can be found in Main Menu > Network).

The network configuration screen displays details such as Net Card, Wired NIC, IP Address, Subnet Mask, Gateway, Primary DNS, Secondary DNS, Media Port, and HTTP Port.

Step 2: Enter the NVR's IP address in your IE browser in the format http://IP_Address, for example: http://192.168.0.8.

The browser interface will display live camera feeds and playback options.

2. When your PC is not in the same LAN as the NVR

(For example, when you want to remotely view your home camera from your office computer).

Step 1: Open your Internet Explorer (IE) browser and visit www.xmeye.net.

Step 2: Input the NVR's series No., Username, and Password to log in.

Step 3: If this is your first time using the program, you may need to download and run the ActiveX control. Follow the popup messages:

1. Click Tools > Internet Options > Security > Internet > Custom Level.
2. Scroll down to find "ACTIVEX CONTROLS AND PLUG-INS".
3. (If using Internet Explorer version 9 or 11, change "ALLOW ACTIVEX FILTERING" to "DISABLE". Other IE versions may not have this option.)
4. Change the following ActiveX controls to "PROMPT":
   • Download signed ACTIVEX controls
   • Download unsigned ACTIVEX controls
   • Initialize and script ACTIVEX controls not marked as safe for scripting

Step 4: Click OK and exit the "Security Settings" menu after completing the configurations.

05. Video Record

1. HDD Install

The system may not include an HDD if it was not selected with the kit. The system can work with a 3.5" or 2.5" SATA Hard Drive.

1. Unplug your NVR from power, unscrew, and remove the top cover.
2. Connect the SATA power and data cables from the NVR to the corresponding ports on your HDD.
3. Holding the hard drive and the NVR, gently turn it over and align the holes on the hard drive with the holes on the NVR. Use a Phillips screwdriver to screw the provided screws into the holes and reassemble the cover.

Tips: A new HDD must be formatted before recording. Navigate to “Main Menu” > “Advanced” > “HDD Info”, select the HDD, and then choose “Format Storage”.

2. Record Video

Navigate to “Main Menu” > “Record Conf.”. Here you can schedule the recording period and set the recording trigger (e.g., regular, motion detection, or alarm). These settings can be configured for different channels.

The "Record Conf." interface allows setting Channel, Redundancy, Length, Mode (Schedule, Manual, Stop), Week (All), and Periods (with start and end times). Recording triggers include Regular, Detect, and Alarm.

06. Video Playback

Go to the Main Menu > Playback. You can choose your preferred playback method on the left bottom. Select "intelligent retrieval", choose the date, and then you can watch the video clips you want by double-clicking them.

The playback interface shows camera feeds, a calendar for date selection, and timeline controls for navigating through recordings.

07. Video Backup

Go to the Main Menu > System > Backup. You can select the video clips you wish to back up and choose the backup format (e.g., MP4). Then click "Start" to back up the video.

The backup interface displays options for selecting channels, start/end times, and backup format (H26X, AVI, MP4), with a "Start" button.

08. Unique Features

1. Flood Light Setting

All AI cameras in the system are equipped with floodlights. Right-click on the video images to access "IPC Parameter" settings. Within these settings, you can choose different light modes to turn the floodlight on or off. By default, the day/night mode is set to "Smart Alert". When human or motion is detected at night, the flood alert light will activate. To disable the floodlight at night after detection, change the day/night mode to "Smart Infrared".

2. Voice Alert Setting

By default, the voice alert function is disabled. To enable it, follow these steps: On the main menu, navigate to "Alarm Setup" >> "Intelligent alert". Choose the channel for which you want to set up voice alerts. Select "IPC Activation", click "Set", tick "Alarm Sound", and choose the desired voice prompts to play during human detection or motion detection alarms.

The "Intelligent Alert" interface allows configuration of Channel, Enable, Sensitivity, Rule, IPC Activation, Alarm Sound, and Voice Prompts.

3. Broadcast

This system can function as a basic broadcast system. Using the App, select all cameras in the DVR system, then click "Start Preview". Click the broadcast icon [Microphone Icon] and choose "Broadcast". You can then press and hold to speak, and all cameras with speakers in the system will broadcast your voice messages.

4. Expand Your NVR's Channels

Techage PoE NVR systems are expandable. 4-channel NVRs can be expanded to 8 channels, and 8-channel NVRs can be expanded to 16 channels. You can make these changes in the NVR's Main Menu >> System >> Digital >> Channel Type. To expand the channels, you will need a Techage PoE switch to provide additional ports for PoE cameras. For detailed information, refer to "how to expand your POE NVR channels ?" on http://techage.com/support.php.

The Channel Type configuration screen shows options for IP, 1080P, 5M, and channel counts (e.g., 8, 16).