Ezlo Secure Reset Button & LED Behavior Guide

Ezlo Secure

The hub that always keeps you in control

Details

Physical Layout

The Ezlo Secure hub is an oval-shaped device with a perforated top surface. The back of the hub features several ports: a USB port, an Ethernet port, and a Power port. A small, recessed Reset button is also located on the back.

The top surface has a circular pattern of perforations and a central LED indicator.

Note: The reset button requires a pin or paperclip to be pressed.

Reset Button Actions and Results

Reset Button ActionResulting ActionLED Status
1 short press (0.05 - 0.5 seconds) within 1.5 secondsSend the broadcast message to cloud serverTwo blinks
2 short presses (0.05 - 0.5 seconds) within 1.5 secondsReset client connection Wi-Fi settingsFast blinking (4 times per second)
3 short presses (0.05 - 0.5 seconds) within 1.5 secondsPerform hub Power off actionFast blinking (twice per second)
One long (2 - 5 seconds) pressReboot controllerFast blinking (twice per second)
One long (5 - 10 seconds) pressSoft resetSlow blinking (once per second)
One long (10 - 20 seconds) pressFactory resetSlow blinking (once per second)
Holding more than 20 secondsCancel factory reset start[No specific LED status mentioned]

Note: Holding the reset button for more than 20 seconds will cancel the factory reset process.

Reset Logic: Soft vs. Hard Reset

Hub ElementSoft Reset (LED: Fast blinking twice per second)Hard Reset (LED: Slow blinking once per second)
Included devicesRemove from hub, left in included stateRemove from hub, left in included state
Z-Wave network IDChange to random valueChange to random value
WiFi settingsDon't changeRestore to defaults
Backups stored at controllerDon't changeRemove
Plugins dataRemoveRemove
Other user dataRemoveRemove
User addons and pluginsDon't changeRemove
Default addons and pluginsDon't changeRestore to defaults

LED Status Guide

The LED indicator on the Ezlo Secure hub provides information about its current status:

LED Pattern DescriptionStatus Description
[Slow waving, repetition time 5s]Firmware is running and there is nothing else to notify
[Slow blinking, once per second]The Ezlo Secure works from the battery
[Fast blinking, twice per second]Firmware update
[Slow blinking, once per second]The controller has connection to the Internet but it cannot establish connection with Cloud
[Fast waving, twice per second]Process of adding new smart device is started
[Booting/Power on]Initial power-up sequence
[No specific pattern described]Process of removing smart device is started

Support

For support on the Ezlo Secure, email support@ezlo.com.

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