Ezlo Plus Smart Home Hub
Thank you for choosing the Ezlo Plus Smart Home Hub. You've taken the first step toward making your home smarter and safer.
Customer Care
We want setup to be as easy as possible, but if you're finding yourself in need of help, our outstanding customer care is here for you through the following channels:
- Toll-free number: 866 966 2272
- International number: +1 702 487 9770
- Email: support@ezlo.com
- Support Website: support.ezlo.com
Our Customer Care team is available Monday to Sunday from 7AM - 10PM Eastern time.
For More Smart Home Products
Quick Troubleshooting
LED Status Behaviour
| LED Status Behaviour | Solution |
|---|---|
| The hub is powering on Slow blinking | Wait for it to boot |
| The hub has encountered an error while powering on Fast blinking | Soft reset the hub |
| The hub is upgrading the firmware Slow blinking | Wait for the hub to finish and LED Status to turn steady blue |
| The hub is in pairing mode Slow waving | See specific device pairing instructions |
| The hub has detected the paired device Fast waving | Check your app or dashboard to see and control your device |
| The hub is not connected to the internet Fast blinking | Check the hardwire connection or the Wi-Fi password |
Setup Guide
Step 1: Install the MiOS app
Scan the QR code [QR code for app download] and select the appropriate Android or iOS app on your smartphone. If you already have the MiOS App installed, simply log in.
Step 2: Log in or Create Account
If you already have an account, log in with your credentials, then go to "More" > "My Controllers" and tap on "+" to continue adding the new hub to your account.
If you're a new user, you can register by pressing on "Sign-Up" on the bottom of the screen, follow the steps to create your account, then tap on "Connect" to continue adding the hub to your account.
Step 3: Power your Ezlo Plus
Next, connect the supplied A/C power adapter to your Ezlo Plus. Once it is powered on, the LED light should slowly change from green to dark blue, then amber. Proceed to the next step when the light is fast blinking amber.
Step 4: Connect your Ezlo Plus
The Ezlo Plus supports both wired and wireless setup. Select your preferred option and follow the prompts until you finalize the process.
Step 5: Finalize Setup
Your Ezlo Plus is now set up and it will automatically download the latest updates and reboot if necessary. Once it has successfully started and connected to the network, the light will turn solid blue.
