Hisense Dehumidifier User Manual

Safety Information

Dehumidifier Safety

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol with the word "DANGER" or "WARNING". These words mean:

• DANGER: You can be killed or seriously injured if you don't immediately follow instructions.
• WARNING: You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazards are, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Important Safety Instructions

WARNING: To reduce the risk of fire, electric shock, injury or sickness when using your dehumidifier, follow these basic precautions:

• Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.
• Do not use an extension cord.
• Unplug dehumidifier before servicing.
• Do not drink water collected in the water bucket.

SAVE THESE INSTRUCTIONS

Disposing of the Unit

All dehumidifiers contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old product with refrigerants, check with the company handling disposal about what to do.

Please recycle or dispose of the packaging material of the product in an environmentally responsible manner.

To avoid damage to the compressor, never store or ship the appliance upside down or sideways. The appliance is not intended for use by young children or infirm people without supervision. Young children should be supervised to ensure that they do not play with the appliance.

State of California Proposition 65 Warnings

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

Installation Requirements

Electrical Requirements

WARNING: Electrical Shock Hazard Always plug into a grounded three-prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

Specific electrical requirements are listed below. Follow the requirements for the type of plug on the power supply cord.

This dehumidifier must be grounded. It is equipped with a power supply cord with a three-prong grounding plug. The cord must be plugged into a mating, grounded three-prong outlet, grounded in accordance with all local codes and ordinances. If a mating outlet is not available, it is the customer's responsibility to have a properly grounded three-prong outlet installed by a qualified electrical installer.

It is the customer's responsibility:

• To contact a qualified electrical installer.
• To assure that the electrical installation is adequate and conforms to the National Electrical Code, ANSI/NFPA 70-last edition, and all local codes and ordinances.

Copies of the standards listed may be obtained from: National Fire Protection Association, 1 Battery march Park, Quincy, MA 02169-7471, www.nfpa.org.

Location Requirements

NOTE: Your model may differ from the one shown. Allow at least 12" to 18" (30.5cm to 45.7 cm) of space on the side of the dehumidifier for models with side louvers and above the dehumidifier for models with top louvers.

Diagram Description (A): Shows required clearance. 'A' indicates 12" to 18" (30.5 to 45.7 cm) space needed around the unit.

You will need a surface strong enough to support the dehumidifier when its bucket is full of water.

You will need a surface level enough to keep the water from spilling when the bucket is full of water.

Do not use outdoors. This dehumidifier is intended for indoor, residential use only. This dehumidifier is not recommended for commercial use.

Keep all outside doors, windows and other openings closed when you are operating the dehumidifier. Humid outdoor air will increase the dehumidifier's workload, dramatically increasing energy consumption due to continuous running (This happens when the dehumidifier is never able to reach the humidistat's set point).

Install the dehumidifier in an area where the temperature will not fall below 38 °F (3 °C). Lower temperatures will cause performance to drop. Lower temperatures can severely reduce the dehumidifier's ability to remove humidity from the air.

Do not block the louvers of the unit.

Never operate this dehumidifier in an area that is likely to accumulate standing water. If this condition develops, for your safety disconnect the power supply before stepping into the water.

Dehumidifier Use

Control Panel

The control panel may differ depending on your model. Common controls include POWER, FAN, MODE, TIMER, SET, EMPTY BUCKET, CLEAN FILTER, HEAT, PUMP, and IONIZER buttons.

Starting/Stopping the Dehumidifier

WARNING: The dehumidifier should be upright for at least 2 hours before use.

NOTES:

• Before turning on the dehumidifier, be sure that the bucket is empty and fits all the way into the dehumidifier.
• Each time you unplug the dehumidifier or power is interrupted, the controls will return to the previous settings when power is restored.
• Minimum operating temperature is 38 °F (3 °C).
• Humidity displayed is between 30% Relative Humidity and 90% Relative Humidity.
• Humidity can be set between 30% Relative Humidity and 80% Relative Humidity. It's important to set the desired humidity level to an achievable setting. To ensure energy-efficient operation, only use the dehumidifier in a closed space, with no open windows or other sources of moist air (to avoid continuous running).

Steps to Operate:

1. Plug into a grounded three-prong outlet.
2. Press POWER to turn on the dehumidifier.
3. Press FAN to choose the fan speed.
4. Press MODE to choose the mode.
5. Press the plus or minus button to choose the level of humidity.
6. Press POWER to turn off the dehumidifier.

EMPTY BUCKET Light

If this light is on, the dehumidifier is not running. This light indicates that you need to check:

• If the bucket is full, empty and reinstall the bucket.
• If the bucket is not in position, remove the bucket and reinstall it. Make sure the bucket fits all the way into the dehumidifier and the light is off, or the dehumidifier will not run.

Fan Speed

Press FAN to select fan speed. Choose Low, High, or Auto.

• LOW: Will reach the desired humidity setting with a lower sound level.
• HIGH: Will reach the desired humidity setting faster.
• AUTO: Will provide maximum humidity control by automatically adjusting the fan speed.

NOTE: Once the humidity set point is reached, the dehumidifier will stop running continuously, and the fan will be off periodically. The fan may periodically turn on to read the humidity level, without the compressor running.

Humidity Level

Press the Plus or Minus button to activate the humidity setting program. Digits in the digital display will flash.

Press the Plus or Minus button again to set your desired humidity.

Digital display will stop flashing five seconds after setting. Actual room humidity will be displayed.

NOTE: Humidity can only be adjusted manually in Manual Set mode. In Continuous and Auto Dry mode, humidity level is set automatically.

Mode

Press MODE to select the desired humidity setting. Choose Auto Dry, Continuous, or Manual Set.

• AUTO DRY: The dehumidifier will operate in Dry mode only. Auto Fan Speed is set automatically. The Desired Humidity is set to 50% automatically.
• CONTINUOUS: The dehumidifier will operate continuously. The Fan Speed can be adjusted. The Desired Humidity cannot be adjusted. The LED display will show the room humidity level.
• MANUAL SET: The dehumidifier will operate at the selected fan speed and desired humidity. If the humidity levels of the room is higher than the desired humidity setting, the compressor will turn on. If the humidity level of the room is lower than the desired humidity setting, the compressor will turn off, as well as the fan.

NOTE: The de-icing function will turn off the compressor if a low temperature condition occurs. Pressing the MODE button or the plus or minus button will not increase or decrease the amount of moisture removed. When the de-icing function senses the correct operating temperature, the compressor will cycle back on. Some freezing is normal when dehumidifiers are used at low temperatures.

Digital Display

Display shows relative humidity or time (depending on setting).

• When the dehumidifier operates in Manual Set modes, the display shows the relative humidity of the room.
• When the timer is selected, the display shows the time when the dehumidifier will turn on or turn off, depending on the setting.
• For heat function models, when the dehumidifier operates in heat mode, the display shows the room temperature.

NOTE: The humidity displayed is only for reference. For accurate humidity, please check a hygrometer.

Timer

To set Timer for a 30-minute to 24-hour delay before the dehumidifier is turned off (the dehumidifier must be On):

1. Press TIMER. Timer indicator light will come on, the Display will flash. The display will show remaining time before the dehumidifier will turn off.
2. Press the Plus or Minus button to change the delay time, from 30 minutes to 24 hours.

To set Timer to turn on the dehumidifier, with previous setting:

1. Turn off the dehumidifier.
2. Press TIMER. Timer indicator light will flash. The display will show remaining time before the dehumidifier will turn on.
3. Press the Plus or Minus button to change the delay time, from 30 minutes to 24 hours.

To clear the Timer delay program (Dehumidifier can be either on or off):

1. Press TIMER once after it has been programmed. Display will show remaining time.
2. While the display is showing the remaining time, press TIMER again. Timer indicator light will turn off.

To see the remaining time: Press TIMER once after it has been programmed. Display will show remaining time.

Clean Filter

When the CLEAN FILTER indicator light is on, remove, clean, and replace the air filter. See "Cleaning the Air Filter".

Press CLEAN FILTER after cleaning and replacing the air filter to reset the filter monitor.

NOTE: When the light is on, it will remain on for 180 hours or until you press CLEAN FILTER. After 180 hours, it will turn off automatically.

Heat (for heating function model only)

NOTE: The compressor does not operate in the Heat mode.

1. Press HEAT to select the Heat mode.
2. Press FAN to select the fan speed. See "Fan Speed".
3. Press the Plus or Minus button to select the temperature.
4. To turn off the Heat mode, press MANUAL SET or POWER.

NOTES:

• If the room temperature is above 86 °F (30 °C), the Heat mode will turn off. The fan keeps running.
• If the room temperature is 2 °F (1 °C) higher than the selected temperature, the Heat mode will turn off.
• If the room temperature is 2 °F (1 °C) lower than the selected temperature, the Heat will turn on.

Change between °F and °C: Press both the Plus and Minus buttons at the same time to change from °F to °C or from °C to °F.

Pump (for Pump function model only)

You can also pump water to a drain, out a window, or anywhere you think suitable.

IMPORTANT: You must connect the drain hose to the unit before pressing the Pump button. See "Pump drain" for connecting direction.

Steps to use Pump:

1. Press PUMP to activate the pump system for active drainage.
2. Once the pump button is pressed, the pump light will switch on.

NOTE:

• If the pump light flashes, it means that the pump is not functioning properly.
• If the drain hose is not correctly connected to the unit or is bent, the pump light will flash and the pump system will not work. See "Troubleshooting" for direction.

Ionizer (for Ionizer function model only)

Press IONIZER to start or stop the ionizer. Once the IONIZER button is pressed, the ionizer light will switch on.

Draining the Bucket

When the bucket is full, the unit will stop operation and the EMPTY BUCKET light will illuminate. Empty the bucket as follows:

1. Turn off the dehumidifier.
2. Carefully remove the bucket from the unit.
3. Empty the water from the bucket into a sink or bathtub.
4. Replace the bucket securely in the dehumidifier. Ensure the bucket is properly aligned for the water level float and the EMPTY BUCKET light to work. If the bucket is not in position, the dehumidifier will not run.

Continuous Drainage (using drain hose):

This unit can be set up for continuous drainage. This allows the dehumidifier to drain automatically into a floor drain or suitable outlet.

Diagram Description: Shows a draining hole with a plug. The hole is for draining residual water before storage. Ensure the plug is reinstalled tightly after draining.

To connect a garden hose for continuous drainage:

1. Turn off the dehumidifier.
2. Remove the bucket.
3. Attach the garden hose (A) to the drain hose connector (B) on the unit.
4. Place the other end of the garden hose into a floor drain, or position it to drain outside. Ensure the hose is flat and directed towards the drain. The end of the hose directed to the drain must be lower than the end connected to the dehumidifier. The hose must not be kinked or crushed.
5. Replace the bucket. The bucket must be installed and aligned properly for the dehumidifier to operate with or without the garden hose connected.

Pump Drainage (for Pump function models):

This feature allows pumping water horizontally or vertically using a hose. The drain hose must be connected to the unit before pressing the Pump button. If the pump does not function correctly, refer to the "Troubleshooting" section.

Diagram Description: Shows how to connect the drain hose (A) to the unit's connector (B) and how to disconnect it. It also shows how to reinstall the plug tightly after draining.

Dehumidifier Care

Your new dehumidifier is designed to give you many years of dependable service. This section tells you how to clean and care for your dehumidifier.

Cleaning the Air Filter

For best operating efficiency, check the filter every two weeks to see whether it needs cleaning.

1. Turn off the dehumidifier.
2. Remove the air intake grill.
3. Take out the air filter.
4. Use a vacuum cleaner to clean the air filter. If the air filter is dirty, wash it in warm water with a mild detergent. Do not wash the air filter in the dishwasher or use any chemical cleaners. Air dry the filter completely before replacing to ensure maximum efficiency.
5. Reinstall the air filter and the air intake grill.
6. Turn on the dehumidifier.

Diagram Description (A, B): 'A' indicates the air intake grill, and 'B' indicates the air filter.

Cleaning the Dehumidifier

Exterior: Dust the surface of the unit with a soft brush or the dusting attachment of your vacuum cleaner.

NOTE: Ensure the float is in place. The bucket must be properly aligned for the water level float and the EMPTY BUCKET light to work.

Diagram Description (B): Shows the water level float (A) and the bucket (B).

Troubleshooting

Before calling for service, try the suggestions below to see whether you can solve your problem without outside help.

Dehumidifier will not run

• Is the dehumidifier turned on? Turn on the dehumidifier.
• Is the power cord plugged into a grounded three-prong outlet? Plug into a grounded three-prong outlet. See "Electrical Requirements".
• Has a household fuse blown or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. See "Electrical Requirements".
• Is the bucket installed properly? Reinstall the bucket so that it fits all the way into the dehumidifier.
• Does the bucket need to be emptied? Empty the bucket.
• Is the water level float in place? Remove the bucket. Make sure the float is snapped in place. Reinstall the bucket.

Dehumidifier runs but does not dehumidify

• All models have an automatic de-icing function that will shut off the compressor and allow the fan to run. When the de-icer senses the correct operating temperature, the compressor will cycle back on.
• Is the control set to Continuous? If you have selected Continuous Run, the dehumidifier will run continuously. If the room humidity level is low, little or no water may be collected.
• The filter is dirty or obstructed by debris. Clean the filter.

Air coming from the dehumidifier is warm

Dehumidifier will put out warm air under normal operating conditions.

Ice forms on coils

All models have an automatic de-icer that will shut off the compressor and allow the fan to run. This reduces the ice build-up on the coils. The compressor will cycle back on when the de-icer senses the correct operating temperature.

Dehumidifier displays error codes

If the dehumidifier displays an error code, please contact customer service.

Pump system does not work

• Does the pump indicator flash?
• Check and make sure the drain hose is correctly connected to the unit.
• Press the POWER button to turn off the unit. Restart the unit by pressing the POWER button again.

Warranty Information

Two-Year Limited Manufacturer's Warranty

This Warranty, provided by Hisense U.S.A. Corporation (hereinafter "Hisense") covers Dehumidifiers (hereinafter "Product") in the United States of America, Puerto Rico, Guam and the U.S. Virgin Islands only, excluding any third party provided accessories and/or add-ons purchased separately. This warranty shall apply solely when this Product is purchased, stored, transported, handled, operated and maintained according to the Hisense provided instructions attached to or furnished with the Product. Hisense will, in its sole determination, repair or refund units deemed defective solely for materials or workmanship, at Hisense's discretion, for a limited warranty period of: Two (2) years for Parts and Labor, on Product from the date of purchase (requires purchase receipt) for the original buyer only.

Commercial and/or Rental use of this Product is not covered under this warranty.

What is Not Covered:

• Any non-Hisense parts, including any third party provided accessories and/or add-ons.
• Service repairs to correct the installation of the Product, instruction on how to use the Product, replacement of home fuses or resetting circuit breakers, replacing or correcting home wiring.
• Service repairs related to use for other than normal, single family household use.
• Damages of any kind resulting from accidents, alterations, misuse, abuse, fire, floods, acts of God, improper usage, installation not in accordance with electrical or plumbing codes, or use of products/accessories not approved by Hisense in writing.
• Service repair outside of the United States, the Virgin Islands, Guam and Puerto Rico.
• Service or support for units resulting from unauthorized modifications made to the Product.
• Pickup and delivery. This product is designed for repair or replacement only.
• Packaging for the product.
• Damages caused by services performed by owner, service companies not authorized by Hisense in writing, the use of parts other than genuine Hisense parts, or parts obtained from entities other than Hisense authorized service companies.

Obligations for service and parts under this warranty must be performed by Hisense or a Hisense authorized service company. Product features or specifications as described or illustrated are subject to change without notice.

Disclaimer of Implied Warranties; Limitation of Remedies

This Warranty covers manufacturing defects in materials and workmanship encountered in the normal, noncommercial use of the Product, and does not cover consumer instruction, delivery, installation, set-up, adjustments, cosmetic damage or damage due to acts of nature, accident, misuse, abuse, negligence, commercial use or modification of or to any part of the Product. This Warranty applies to the original consumer only and does not cover Products sold to consumers in used, "AS IS" or "WITH ALL PROBLEMS" condition, or consumables (e.g., fuses, batteries, bulbs etc.). This Warranty is invalid if the factory-applied serial number has been altered or removed from the Product. Damage occurring to any Product returned for service that is caused by environmental hazards, improper or unsecure packaging or shipping by the original consumer purchaser is excluded from coverage under this Warranty. This Warranty is valid only in the United States, the U.S. Virgin Islands, Guam, and Puerto Rico, and only applies to Products purchased and serviced in those regions. Warranty will be voided if attempts of repair are performed by the consumer or any third parties that are NOT authorized by Hisense in writing.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIOD STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON HISENSE. THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY WITH RESPECT TO THE PRODUCT AND HISENSE IS THE EXCLUSIVE WARRANTY PROVIDER FOR THE PRODUCT. REPAIR OR REFUND, AT HISENSE'S SOLE DISCRETION, IS THE EXCLUSIVE REMEDY OF THE CONSUMER. HISENSE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. NOTWITHSTANDING THE FOREGOING, CONSUMER'S RECOVERY AGAINST HISENSE SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY HISENSE. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE UNDER ANY CIRCUMSTANCES. PROOF OF PURCHASE SHALL BE REQUIRED FOR ALL WARRANTY CLAIMS.

Support and Service

If you need assistance, first see the "Troubleshooting" section of your instruction manual. After checking "Troubleshooting," additional help can be found by calling Hisense-USA: 1-877-465-3566 (English & Spanish, Monday–Friday 9 a.m. to 6 p.m. EST).

Keep this Warranty page and your sales receipts together for future reference. You must provide proof of purchase for warranty service.

To better help you obtain assistance or service, write down the following information about your appliance: Store name, Model number, Address, Serial number, Phone number, Purchase date. You can find this information on the model and serial number label located on the Product.

Assistance or Service

Before calling for assistance or service, please check the troubleshooting section of your user manual. It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help Hisense to better respond to your request. If you need to order replacement parts, Hisense recommends using only factory-specified replacement parts.

The Hisense Call Center can provide assistance with:

• Features and specifications on Hisense appliances
• Installation information
• Use and maintenance procedures
• Repair parts sales
• Referrals to service companies.

Designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and US territories.

For Further Assistance

If you need further assistance, you can write with any questions or concerns to: Hisense USA Corp. Customer Service, PO Box 3289, Suwanee, GA 30024 USA. Please include a daytime phone number in your correspondence.

Product Registration

To better safeguard your product, please log on to www.hisense-usa.com/support/productReg.asp to register your product.

Benefits of Product Registration:

• Product Update: Proper registration will enable Hisense to contact you regarding safety notifications, updates, accessories, or other product changes.
• Proof of Ownership: In the case of an insurance loss such as fire, flood, or theft, your registration will serve as your proof of purchase.
• Better Service: If you have any questions about your new Hisense product, your registration will help Hisense assist you.

Normal Sounds

Under normal operation, you may hear sounds such as:

• Sounds from the compressor, which can be loud. This is normal.
• The movement of air from the fan.
• Sounds from the pump, which can be loud. This is normal.

If the dehumidifier is not functioning properly, see the troubleshooting section for direction.