Hisense
Dehumidifier Use & Care Guide
Models: DH100KP1WG, DH10019TP1WG
For questions about features, operation/performance, parts or service, call: 1-877-465-3566
Product Overview
This section provides a visual overview of the dehumidifier components:
- Handle
- Air Intake Grill and Air Filter
- Control Panel
- User Manual
- Quick Connect Hose (for pump function model only)
- Bucket
- Power Plug
Note: The figures in this manual are based on the external view of a standard model. They may differ from the dehumidifier you have selected.
DC Inverter Dehumidifier DOE Test Procedure Instruction
For DC Inverter Dehumidifier models, follow these steps to operate test modes:
- Press the POWER button ⏻ to turn on the unit.
- Hold the CLEAN FILTER and PLUS (➕) buttons simultaneously for about 3 seconds. The unit will display F1 and operate Test Mode 1 according to the 10 CFR 430, Subpart B, Appendix X test procedure.
- Hold the CLEAN FILTER and MINUS (➖) buttons simultaneously for about 3 seconds. The unit will display F2 and operate Test Mode 2 according to the 10 CFR 430, Subpart B, Appendix X1 test procedure.
- Press the POWER button ⏻ or unplug the power supply to quit the Test Mode.
Note: All buttons will have no feedback in Test Mode except POWER, CLEAN FILTER, PLUS (➕), and MINUS (➖) buttons.
Dehumidifier Safety
Your safety and the safety of others are very important. Always read and follow all safety messages.
Safety Alert Symbol: ⚠️ This symbol alerts you to potential hazards that can kill or hurt you and others. Safety messages will follow this symbol with the word "DANGER" or "WARNING".
DANGER: A hazard that if not avoided, will result in death or serious injury.
WARNING: A hazard that if not avoided, could result in death or serious injury.
Important Safety Instructions
Installation
- Plug into a grounded 3-prong outlet ?. Do not remove the ground prong.
- Never attempt to operate if damaged, malfunctioning, partially disassembled, or has missing/broken parts, including a damaged cord or plug.
- Do not use an electrical adapter or multiple-outlet adapters.
- Do not use an extension cord.
- Unplug before servicing.
- Do not drink water collected in the bucket.
- Supervise young children and impaired people; they should not play with the appliance.
- Be careful not to pinch, crush, or damage the power cord when installing or moving.
- Keep packing materials out of reach of children (risk of suffocation).
- Do not use in standing water or allow splashing.
- Store and install where not exposed to freezing temperatures or outdoor weather conditions.
- Call an authorized service technician for cord repair or replacement; do not use damaged cords.
Operation
- Do not use if the outlet is damaged or loose.
- In case of gas leak, do not operate any appliance; ventilate the area immediately.
- Do not disassemble, repair, or modify the product.
- Do not store or use flammable gases or materials nearby.
- Read and save all instructions.
- Do not tamper with controls.
- Push the power plug fully into the wall outlet ?.
- Do not grasp the power cord or touch controls with wet hands.
- Do not modify or extend the power cord.
- If the product makes strange noise or emits smell/smoke, unplug and contact Hisense customer service.
- Avoid placing heavy objects on the power cord.
- Do not use water to clean the dehumidifier.
- Keep air inlet and outlet free from obstructions.
- Do not cover the power cord with rugs or carpeting; heavy objects can damage it.
- Keep away from fire and high heat.
- Do not use in places where it could be splashed by water.
- Do not insert fingers, sticks, etc., into air inlet/outlet (fan runs at high speed).
- Do not repair or replace parts yourself; use qualified service personnel and authorized factory parts.
- Connect to a properly rated, protected, and sized power circuit to avoid overload.
Installation Requirements
Electrical Requirements
Warning: Electrical Shock Hazard ⚠️
- Always plug into a grounded three-prong outlet ?.
- Do not remove ground prong.
- Do not use an adapter.
- Do not use an extension cord.
- Failure to follow these instructions can result in death, fire, or electrical shock.
Power Supply Requirements:
- 115V (103.5 min. to 126.5 max.)
- 15A time-delay fuse or circuit breaker
Recommended Grounding Method
This dehumidifier must be grounded via its three-prong plug into a mating, grounded three-prong outlet, in accordance with local codes and ordinances. If a mating outlet is not available, it is the customer's responsibility to have a properly grounded outlet installed by a qualified electrician.
Customer Responsibility:
- Contact a qualified electrical installer.
- Ensure electrical installation conforms to the National Electrical Code (ANSI/NFPA 70) and all local codes and ordinances.
Copies of standards may be obtained from: Nation Fire Protection Association, 1 Batterymarch Park, Quincy, Ma 02169-7471, www.nfpa.org.
Location Requirements
Warning: To reduce the risk of injury, malfunction, or damage ⚠️
Note: Your model may differ from the one shown.
- Do not locate outdoors. Intended for indoor, residential use only. Not recommended for commercial use.
- Allow at least 12" to 18" (30.5cm to 45.7cm) of space on the rear and sides (for back louvers) and above (for top louvers).
- Ensure a surface strong enough to support the dehumidifier with a full bucket.
- Ensure a level surface to prevent water spilling from a full bucket.
- Do not block the louvers of the unit.
- Never operate in areas likely to accumulate standing water. If this occurs, disconnect power before entering the water.
Dehumidifier Use
Setting the Controls
Control Panel: Descriptions of Control Type 1 and Control Type 2. Note that panels may vary, and the pump button may not be present on all models.
Starting/Stopping the Dehumidifier
Note: The dehumidifier should be upright for at least 2 hours before use ⚠️.
Note: Ensure the bucket ? is empty and properly seated before turning on. Controls retain last settings after power interruption. Humidity is displayed between 30%-90% RH and can be set between 30%-80% RH. For energy efficiency, use in a closed space. Operating temperature range: 38°F-90°F (3.2°C-32.2°C). Freezing occurs below 38°F; product shuts down above 90°F. Compressor has a 3-minute delay before restarting.
Steps:
- Plug into a grounded three-prong outlet ?.
- Press POWER ⏻ to turn on.
- Press FAN ? to select fan speed (LOW, MED, HIGH).
- Press MODE to select desired humidity mode (AUTO DRY, CONTINUOUS/SUPER DRY, MANUAL SET).
- Press PLUS (➕) or MINUS (➖) to set the desired humidity level.
- Press POWER ⏻ to turn off.
Note: The dehumidifier will retain your last settings.
Empty Bucket Light
If this light is on, the fan and compressor stop. Check if the bucket ? is full and needs emptying, or if it is not properly seated. Ensure the bucket fits all the way in.
Fan Speed
Select fan speed: LOW (quieter), MED (normal), HIGH (faster). The fan ? may periodically turn on to read humidity levels without the compressor running.
Desired Humidity-Mode
Select mode:
- AUTO DRY: Sets humidity to 50% automatically. Fan speed adjustable.
- CONTINUOUS/SUPER DRY: Sets humidity to 30% automatically. Fan speed adjustable.
- MANUAL SET: Set desired fan speed and humidity level. Compressor/fan operate based on room humidity vs. set point.
Note: De-icing function may stop the compressor temporarily. Freezing is normal at low temperatures.
Power
Press POWER ⏻ to turn the dehumidifier on or off.
Quiet
Operates in lower noise mode. Quiet mode exits if Mode or Fan speed is changed.
Humidity Level
Use PLUS (➕) or MINUS (➖) buttons to set desired humidity. The display shows the set value for 5 seconds, then the actual room humidity. Humidity is only adjustable in Manual Set mode.
Digital Display
Shows relative humidity (in Manual Set mode) or timer settings. Display is for reference; use a hygrometer for accuracy.
Timer
Set a 30-minute to 24-hour delay before the dehumidifier turns OFF (unit must be ON).
Set a 30-minute to 24-hour delay before the dehumidifier turns ON (unit must be OFF).
To clear the timer program: Press TIMER ⏰ twice.
To see remaining time: Press TIMER ⏰ once.
Note: Empty the water bucket ? before setting the timer. If the bucket becomes full, the Bucket Full light activates, and dehumidification stops.
Pump (for Pump function model only)
This feature pumps water horizontally or vertically using a hose (up to 16 feet). Water can be pumped to a drain, out a window, or elsewhere.
Important: Connect the drain hose before pressing the PUMP button ?. If the pump does not operate, refer to "Trouble shooting".
Press PUMP ? to activate; the pump light will switch on.
Note: A flashing pump light indicates a malfunction. Check hose connection and ensure it's not bent.
Site for installing hose for pump function:
Water Container. Hose length is 16 feet Max. Height should be less than 16 feet.
Connector Types:
Instructions are provided for Connector Type 1 and Connector Type 2 for connecting the drain hose.
Clean Filter
When the Clean Filter indicator light is on, remove, clean, and replace the air filter. Press the Clean Filter button ?️ to reset the filter monitor.
Note: The indicator stays on for 180 hours or until reset.
Filter Cleaning Steps:
- Unplug the unit ?.
- Remove the bucket ?.
- Remove the plastic nut, sealing bolt, and take the filter off.
- Clean the filter with a soft brush or wash in water with a mild detergent if very dirty. Clean every 3 months.
- Re-install the filter, sealing bolt, and plastic nut correctly.
- Re-install the bucket ?.
Note: Place a draining dish under the unit before removing the filter. Do not wash the filter in a dishwasher or use chemical cleaners. Air dry completely.
Warning: Take care not to injure hands while disassembling and re-installing filter parts ⚠️.
Note: If the unit is stored for a period, clean the filter and drain the dehumidifier completely. Service calls to clean the filter are not covered by warranty.
Normal Sounds
When operating normally, you may hear:
- Compressor sounds (may be loud).
- Air movement from the fan ?.
- Pump sounds (may be loud) ?.
- Clicking sounds when the dehumidifier or compressor turns on/off.
Dehumidifier Care
This section explains how to clean and care for your dehumidifier. To avoid compressor damage, never store or ship the appliance upside down or sideways.
Cleaning the Air Filter
The air filter is removable for easy cleaning. A clean filter improves operating efficiency. Check the filter every two weeks.
- Turn off the dehumidifier.
- Remove the air filter.
- Take out the air filter.
- Clean the filter with a vacuum cleaner or wash in warm water with mild detergent if dirty.
- Reinstall the air filter and air intake grill.
- Turn on the dehumidifier.
Note: Do not wash the air filter in a dishwasher or use chemical cleaners. Air dry completely.
Cleaning the Dehumidifier
Exterior
- Turn off the dehumidifier and unplug the power cord ?.
- Dust the surface with a soft cloth or vacuum attachment.
Water Bucket
Rinse the inside of the water bucket ? every few weeks with a mild detergent to prevent mold, mildew, and bacteria growth.
Water level float
The dehumidifier has an EMPTY BUCKET light and a water float. The bucket ? must be properly aligned for the float and light to work correctly. Ensure the float is snapped correctly in place.
Trouble Shooting
Before calling for service, try these suggestions:
Dehumidifier will not run
- Is it turned on? Turn it on.
- Is the power cord plugged into a grounded outlet ?? Check "Electrical Requirements".
- Has a fuse blown or circuit breaker tripped? Replace fuse or reset breaker. Call electrician if problem persists. Check "Electrical Requirements".
- Is the bucket ? installed properly? Reinstall it correctly.
- Does the bucket ? need emptying? Empty it.
- Is the water level float in place? Ensure it's snapped in place and reinstall the bucket ?.
- Did the unit stop suddenly? Confirm power and bucket ? are in place. Call Hisense for warranty service if it still doesn't operate.
Dehumidifier runs but does not dehumidify
- Did it stop suddenly? Confirm power and bucket ?. Call Hisense for warranty service if it still doesn't operate.
- Note the automatic de-icing function.
- Is the control set to Continuous/Super Dry? If room humidity is low, little water may be collected.
- Is the filter dirty or obstructed? Clean the filter ?️.
Ice forms on coils
All models have an automatic de-icing function that shuts off the compressor and runs the fan ? to reduce ice build-up. The compressor will restart when the correct temperature is sensed.
Air coming from the dehumidifier is warm
This is normal operating condition.
Dehumidifier displays error codes
Contact Hisense customer service.
Pump system does not work
- Does the pump indicator flash?
- Check that the drain hose is correctly connected to the unit.
- Press POWER ⏻ to turn off the unit, then restart by pressing POWER ⏻ again.
Version NO.1993580-02