Hisense Dehumidifier Use & Care Guide

Model: DH5021KP1W

For questions about features, operation/performance, parts or service, call: 1-855-344-7367

Table of Contents

Product Overview

This section provides a visual overview of the dehumidifier's components.

Key components include:

The figures in this manual are based on the external view of a standard model. They may differ from that of the dehumidifier you have selected.

Dehumidifier Safety

Your safety and the safety of others are very important. Always read and follow all safety messages provided in this manual and on the appliance.

Safety Alert Symbol: This symbol alerts you to potential hazards that can kill or hurt you and others. Safety messages will follow the safety alert symbol with the words "DANGER" or "WARNING".

DANGER: A hazard that if not avoided, will result in death or serious injury.

WARNING: A hazard that if not avoided, could result in death or serious injury.

Important Safety Instructions

Installation

Operation

SAVE THESE INSTRUCTIONS

Installation Requirements

Electrical Requirements

WARNING Electrical Shock Hazard

Failure to follow these instructions can result in death, fire, or electrical shock.

Specific electrical requirements are listed in the chart below. Follow the requirements for the type of plug on the power supply cord.

Power Supply Requirements

Recommended Grounding Method

This dehumidifier must be grounded. This dehumidifier is equipped with a power supply cord with a three-prong grounding plug. The cord must be plugged into a mating, grounded three-prong outlet, grounded in accordance with all local codes and ordinances. If a mating outlet is not available, it is the customer's responsibility to have a properly grounded three-prong outlet installed by a qualified electrician.

It is the customer's responsibility:

Copies of the standards listed may be obtained from:

Nation Fire Protection Association
1 Batterymarch Park
Quincy, Ma 02169-7471
www.nfpa.org

Location Requirements

WARNING To reduce the risk of injury to persons, malfunction, or damage to the product or property when using this appliance, follow basic safety precautions, including the following:

NOTE: Your model may differ from the one shown.

Dehumidifier Use

Setting the Controls

Control Panel:

Control Type 1 [Image of Control Panel Type 1]

Control Type 2 [Image of Control Panel Type 2]

NOTE:

Starting/Stopping the Dehumidifier

WARNING

The dehumidifier should be upright for at least 2 hours before use.

NOTES:

At temperatures of 38°F (3.2°C) or less, water freezes inside the product. At temperatures over 90°F (32.2°C), the internal temperature of the product trips a protective device which deactivates the product to avoid product damage.

Desired Humidity-Mode

  1. Press MODE to select the desired humidity setting.
  2. Choose Auto Dry, Continuous or Manual Set.

NOTE: The de-icing function will turn off the compressor if a low temperature condition occurs. Pressing the MODE button or the plus or minus button will not increase or decrease the amount of moisture removed. When the de-icer senses the correct operating temperature, the compressor will cycle back on. Some freezing is normal when dehumidifiers are used at low temperatures.

Humidity Level

  1. Press the Plus or Minus button to set the desired humidity level. Desired humidity in the digital display will flash for 5 seconds after operation.
  2. Actual room humidity will be displayed after 5 seconds of flashing the desired humidity.

NOTE: Humidity can only be adjusted manually in Manual Set mode. In Continuous and Auto Dry mode, humidity level is set automatically.

Digital Display

Display shows relative humidity or time (depending on setting).

  1. When the dehumidifier operates in Manual Set mode, the display shows the relative humidity of the room.
  2. When the timer is selected, the display shows the time when the dehumidifier will turn on or turn off operates, depending on the setting.

[Digital Display showing % RH]

NOTE: The humidity displayed is only for reference. For accurate humidity, please check a hygrometer.

Timer

To set Timer for a 30-minute to 24-hour delay before the dehumidifier is turned off (the dehumidifier must be On):

  1. Press TIMER. Timer indicator light will come on, and the display will flash. The display will show remaining time before the dehumidifier will turn off.
  2. Press the Plus or Minus button to change the delay time, from 30 minutes to 24 hours.

To set Timer to turn on the dehumidifier, with previous setting:

  1. Turn off the dehumidifier.
  2. Press TIMER. Timer indicator light will flash. The display will show remaining time before the dehumidifier will turn on.
  3. Press the Plus or Minus button to change the delay time, from 30 minutes to 24 hours.

NOTE: Dehumidifier can be either on or off.

To clear the Timer delay program:

  1. Press TIMER once after it has been programmed. Display will show remaining time.
  2. While the display is showing the remaining time, press TIMER again. Timer indicator light will turn off.

To see the remaining time:

Press TIMER once after it has been programmed. Display will show remaining time.

NOTE: Empty the drain water bucket before setting the timer function. If the water bucket becomes full during the Timer function, the Empty Bucket light goes on and dehumidification stops.

Clean Filter

  1. When the Clean Filter indicator light is on, remove, clean and replace the air filter. See "Cleaning the Air Filter".
  2. Press the Clean Filter button to reset the filter monitor.

[Icon of filter]

NOTE: When the light is on, it will remain on for 180 hours or until you press Clean Filter button.

Empty Bucket Light

If this light is on, the fan and the compressor will stop running. This light indicates that you need to check:

Fan Speed

  1. Press FAN to select fan speed.
  2. Choose LOW, HIGH or AUTO.

Power

Press POWER to turn on or turn off the dehumidifier. [Power Icon]

Pump (for Pump function model only)

This feature pumps water horizontally or vertically. Pump water to a drain, out a window, or anywhere you think suitable.

IMPORTANT: You must connect the drain hose to the unit before pressing the Pump button, or the pump will not operate. See “Pump drain" for connecting instructions.

[Pump Icon]

  1. Press PUMP to activate the pump system for active drainage.
  2. Once the pump button is pressed, the pump light will switch on.

NOTE:

Site for installing hose for pump function:

Hose length is 16 feet Max.

Height should be less than 16 feet.

[Diagram showing dehumidifier, hose, and water container]

Dehumidifier

Draining the Dehumidifier

WARNING Sickness Hazard

Do not drink water collected in water bucket. Doing so can result in sickness.

Option 1 Bucket Draining

If a floor drain is not available, or you do not plan to run your dehumidifier continuously, you may want to simply empty the bucket.

  1. Grasp the bucket sides to slide out bucket.
  2. Lift the bucket up by the handle. [Image of lifting bucket]
  3. Pour water into a sink or tub.
  4. Fold down the handle and reinstall the bucket.

IMPORTANT: If the Empty Bucket light comes on, the dehumidifier will not operate. The bucket may need to be emptied or re-installed.

NOTE:

Option 2 Gravity Draining

If you plan to run your dehumidifier continuously, you can choose direct draining by attaching a garden hose to the unit.

NOTE:

IMPORTANT: In North America, the garden hose connectors are 3/4" diameter straight (non-tapered) thread with a pitch of 11.5 threads per inch (male part has an outer diameter of 1 1/16 inches (26.99mm)).

For models without pump:

  1. Turn off the dehumidifier and unplug the power supply cord.
  2. Uncover the connector cover on the side of the unit.
  3. Attach a garden hose to the drain hose connector on the inside of the dehumidifier. Securely attach the hose to be sure there is no water leak.

[Diagram showing connector cover, side hole, and hose connection]

WARNING Take care not to injure hands while connecting the hose.

NOTE: Place the other end of garden hose into a floor drain. Check to see that the hose lies flat and is in the drain. Make sure all the parts of the hose are on a lower level than the hose connector on the dehumidifier. Also, the outlet of the hose should be at least 5.5" lower than the hose connector. The hose should not be kinked or pinched.

[Diagram comparing hose connection for models without and with pump function]

For models with pump:

  1. Turn off the dehumidifier and unplug the power supply cord.
  2. Uncover the connector cover on the back of the unit.
  3. Attach a garden hose to the drain hose connector on the back of the dehumidifier. Securely attach the hose to ensure there is no water leak.

NOTE:

Option 3 PUMP-Drain (for models with pump only)

This feature can help to pump water horizontally or vertically with a 16 feet (487.68cm) hose included. You can also pump water to a floor drain, out a window, or anywhere you think suitable.

NOTE: You must connect the drain hose to the drain hose connector before pressing Pump button. If the pump does not function properly, see "Trouble shooting" for direction.

  1. To connect the drain hose to the unit, uncover the connector cover on the side of the unit, and pass the hose through the side hole.
  2. Insert the drain hose into the Drain hose connector and ensure the hose is plugged to the bottom of the connector. [Diagram showing hose insertion into drain hose connector]

To disconnect the drain hose:

Method 1: Push the “PUSH” button on the connector through the side hole (Do not release), in the meantime pull the Drain hose out, and cover the connector cover. [Diagram illustrating Method 1 for disconnecting hose]

Method 2: Slide out the bucket, pinch the “PUSH” button by the finger (Do not release) as following picture shows, in the meantime pull the drain hose out, cover the connector cover and reinstall the bucket. [Diagram illustrating Method 2 for disconnecting hose]

NOTE: To make sure no leakage, it is recommended a 1" short piece of the drain hose should be cut off after 3 times disconnection. [Diagram showing cutting a piece of hose]

Dehumidifier Care

Your new dehumidifier is designed to give you many years of dependable service. This section explains how to clean and care for your dehumidifier.

To avoid damage to the compressor, never store or ship the appliance upside down or sideways.

Cleaning the Air Filter

The air filter is removable for easy cleaning. A clean filter helps remove dust, lint, and other particles from the air and is important for best operating efficiency. Check the filter every two weeks to see whether it needs cleaning.

  1. Turn off the dehumidifier.
  2. Remove the air intake grill.
  3. Take out the air filter.
  4. Use a vacuum cleaner to clean the air filter if the air filter is dirty; wash it in warm water with a neutral detergent.
  5. Reinstall the air filter and the air intake grill.
  6. Turn on the dehumidifier.

NOTE: Do not wash air filter in the dishwasher or use any chemical cleaners. Air dry filter completely before reinstalling to ensure maximum operating efficiency.

[Diagram showing air intake grill and air filter]

Cleaning the Dehumidifier

Exterior

  1. Turn off the dehumidifier and unplug the power supply cord.
  2. Dust the surface of the unit with a soft cloth or the dusting attachment of your vacuum cleaner.

Water Bucket

Every few weeks, rinse the inside of the water bucket with a mild detergent to avoid growth of mold, mildew, and bacteria.

Water level float

The dehumidifier has an EMPTY BUCKET light and a water float. The bucket must be properly aligned for the water level float and the EMPTY BUCKET light to work.

NOTE: Be sure the float is snapped correctly in place. [Diagram showing water level float and bucket]

Water filter cleaning (For pump function model only)

  1. Unplug the unit before cleaning it. After every 3 months of usage, the water filter needs to be cleaned for a smooth water pump running.
  2. Remove the bucket.
  3. Remove the plastic nut, sealing bolt and take the filter off.

NOTE: Before removing the filter, please put a draining dish under the unit and make sure there is not water draining from the port.

[Diagram showing filter removal steps]

  1. Clean the water filter with a soft brush. If the filter is very dirty, wash it in water and a neutral detergent. Clean the water filter every 3 months.
  2. Re-install the filter, filter sealing bolt and plastic nut back to the unit, make sure the filter is installed to the right position. [Diagram showing filter re-installation]
  3. Re-install the bucket to the unit.

WARNING Take care not to injure hands while disassemble and re-install the water filter parts.

IMPORTANT: The Water Filter needs to be cleaned EVERY 3 Months on Models with internal Pump.

NOTE: If the unit will not be used for a certain period of time, please clean the water filter, drain the dehumidifier completely. And make sure to re-install the water filter parts. Service calls to clean the water filter are not covered under the product warranty.

Normal Sounds

When your dehumidifier is operating normally, you may hear sounds such as:

Trouble Shooting

This section is not present in the provided pages, but would typically include common issues and their solutions.

Models: DH5021KP1W 50 Pint 23.7L Capacity 2-Speed Dehumidifier, DH5021KP1W, 50 Pint 23.7L Capacity 2-Speed Dehumidifier, 2-Speed Dehumidifier, Dehumidifier

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