KTC H27E6 LCD Monitor Display User Guide

Please read the User Guide carefully and keep it properly. The pictures involved in the User Guide are for reference only, please refer to the actual product for details.

Product Introduction

This is a high-performance intelligent multiple frequency scanning display that utilizes an active matrix thin film transistor LED-backlit LCD. The display is controlled via microcomputer MCU digital technology. It is compact and lightweight, making it suitable for narrow working spaces.

Before installation, please check if the following articles are complete in the packing box:

If any of the above products are missing, please contact the product distributor immediately. Specific accessories are subject to the actual product. Please keep packing materials for future movement.

About the Base

Illustrations show the steps for installing and removing the base. The base allows for tilt adjustment (±5° to 20°), swivel adjustment (±45°), and pivot adjustment (±90°).

Mounting Location

Installation Guide:

Ventilation:

Wall Mount:

The pitch size for wall mount is 100mm x 100mm.

Keys And Interfaces

The monitor features a power indicator and a joystick for control. The joystick functions include:

Signal Cable Connection: Connect the signal cable to the HDMI or DP signal output port on the PC and then connect the other end to the corresponding signal input port on the LCD.

Headset Connection: After connecting the headset, there will be audio output, and it also supports external loudspeakers.

Upgrade through USB: The USB port is only used to update display firmware from a USB mobile device. Do not insert any other devices.

Power Indicator: A constant indicator means the display is in normal operation. A flashing indicator represents no signal state. In the energy conservation state, the display will work normally if the signal is provided again. The display is still powered on in the standby state. Unplug the power cord when not in use for safety.

Product Technical Specifications

Panel Dimension 27"
Resolution Ratio 2560×1440@300Hz
Contrast 1000:1 (TYP)
Visible Area 596.73mm×355.66mm
Best Operating Environment Requirements Working Environment Requirements
Maximum altitude 5000m
Atmospheric pressure 86kpa~106kpa
Operating temperature and humidity 0℃~40℃ 30%~90%(Non-condensing)
Storage temperature and humidity -20 ℃~55℃ 20%~93%(Non-condensing)
Input Voltage DC 12V/4.5A

Note: All technical specifications in the User Guide and on the external packing are allowed to change without prior notice. If there is a subtle difference between the User Guide and the actual operation, the latter shall prevail.

Simple Problems Disposal

Symptoms Disposal Methods
Blank screen / Power indicator does not work Check if the power supply is in good contact with the display and the power socket; and check if the display is turned off.
Blurred too large or too small images Go to the "Image Settings" category menu and select "Image Auto Adjust" to make the monitor adjust automatically to correct. (Only available for monitors with VGA)
Dark screen Enter the "Brightness & Contrast" menu to regulate the contrast and the brightness of the display.
Display overheating Leave at least 10cm of ventilated space around the display. Do not place articles on the display.
Dark/light spots when powered on It is normal. Due to temperature differences in the environment, the backlit tube emits uneven light initially. The backlit tube will emit normal light after 20 minutes, and the dark/light spots will be eliminated.
Image distortion, flashing, shaking Check your computer configuration, choose the correct resolution, and reset your refresh rate.
Noisy signal when powered off During the power-off of the display, there may be some noisy signals on the screen caused by normal discharge.

Safety Protection

When the PC video signal exceeds the frequency range of the display, the display will disable the line and field synchronizing signals to protect the display. Under this circumstance, you must set the output frequency of the PC to an acceptable range for the display to work properly.

Power Management System

Mode Power Consumption Remark
Normal Operation ≤54W
Standby ≤0.5W

Important Safety Precautions

  1. Please read all the instructions carefully before using the product.
  2. When cleaning the display, please unplug the power cord. Wipe the display with a soft wet cloth instead of liquid or spray cleaner. Use LCD screen cleaner for stubborn stains.
  3. Do not use accessories not recommended by the manufacturer, as this may cause danger.
  4. When unplugging the power cord or adapter, hold the plug firmly instead of pulling the cord.
  5. Do not place the display near water sources (e.g., bathtub, sink) or on wet ground, or near swimming pools. Do not use fingers or hard objects to press the LCD screen surface.
  6. The ventilation holes on the shell are for component ventilation and heat dissipation. Do not block them by placing the display on soft surfaces like beds or carpets. Avoid placing the display near or above radiators or heaters. Do not place the display in an embedded device unless adequate ventilation is provided.
  7. Only use the power supply type indicated on the nameplate. Consult your dealer or local power administration if you have doubts about your power supply type.
  8. The display may use a three-prong plug for safety. Ensure it is used with a properly grounded socket. If your socket is incompatible, contact an electrician to replace it.
  9. Do not attempt to repair the display yourself due to the risk of high voltage or other dangers. Have it repaired by qualified maintenance personnel.
  10. Unplug the power cord and contact qualified maintenance personnel if:
    • The power cord or plug is damaged or worn.
    • The display has been dropped or the shell is damaged.
    • Any obvious abnormality indicates a necessary repair.
  11. Place the display in a well-ventilated environment, away from strong light, high temperature, or humidity.
  12. The storage temperature for the display is -20°C~55°C; otherwise, it may be permanently damaged.

More Information

Please scan the QR code or visit EN.KTCPLAY.COM for more information.

For any questions or comments, please contact:

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Indicative Description of The Regulations for the Administration of the Recovery and Disposal of Waste Electrical and Electronic Products

To better care for and protect the Earth, please send this product to a local manufacturer with nationally recognized qualifications for recycling according to national applicable laws and regulations on recycling of waste electrical and electronic products when you no longer need this product or at the end of its service life.

Models: H27E6 LCD Monitor, H27E6, LCD Monitor, Monitor

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