KTC H27E6 LED Monitor User Guide

This guide provides instructions for the installation, operation, and maintenance of the KTC H27E6 LED Monitor.

Product Introduction

The KTC H27E6 is a high-performance, intelligent multi-frequency scanning display that utilizes an active-matrix thin-film transistor LED-backlit LCD. Controlled by microcontroller (MCU) digital technology, it is compact and lightweight, making it suitable for small workspaces.

Package Contents:

Display Monitor × 1
Base × 1
Warranty Card × 1
User Instructions × 1
Signal Cable × 1
Adapter × 1
Power Cable × 1

Please contact the product distributor immediately if any items are missing. Specific accessories are subject to prevail in kind. Please keep packing materials for future movement.

Keys and Interfaces

Monitor Controls:

Power Indicator: Constant light indicates normal operation; flashing light indicates no signal.
Joystick: Used for menu navigation and selection.
Shortcut Keys: Access to various functions like menu, input source, brightness, gaming presets, and exit.

Ports: DC IN, USB, HDMI 1, HDMI 2, DP1, DP2.

Power On/Off: Short press to turn on; press and hold for 3 seconds to turn off.

USB Update: The USB port is for firmware updates only from a USB mobile device (5V 0.5A). Do not insert other devices.

Power Saving Mode: The display remains on in standby mode. Disconnect the power cable when not in use.

Installation

Base Installation: Follow the diagrams for attaching the base to the monitor.

Wall Mounting:

Ensure the wall is suitable for mounting.
The wall mount hole size is 100mm x 100mm.
Wall mounting screw size: 4*M4x10mm.
Refer to diagrams for specific dimensions and clearances (e.g., 10cm, 30cm).

Cable Connection:

Connect the signal cable to the HDMI or DP output port on the PC and the corresponding input port on the monitor.
Connect headphones to the audio output. External speakers are also supported.

Technical Specifications

Panel Size: 27"
Best Resolution: 2560×1440@300Hz
Input Voltage: DC 12V/4.5A
Contrast: 1000:1 (TYP)
Visible Area: 596.74mm × 355.66mm
Wall Mount Hole Size: 100mm × 100mm

Ventilation:

Leave adequate space around the screen for ventilation (refer to diagrams).
Do not cover ventilation holes or insert objects into the casing.
Avoid placing the monitor in confined spaces like bookshelves or built-in cabinets without proper ventilation.

Working Environment Requirements:

Max Altitude: 5000m
Atmospheric Pressure: 86kpa~106kpa
Operating Temperature & Humidity: 0℃~40℃, 30%~90% (Non-condensing)
Storage Temperature & Humidity: -20℃~55℃, 20%~93% (Non-condensing)

Installation Guide & Safety Precautions

Installation Recommendations:

Install the monitor near an easily accessible AC power outlet.
Use a suitable base for safety.
Place the monitor on a smooth, horizontal surface to prevent injury.
Avoid placing the monitor in areas with mechanical vibrations, insects, or direct air conditioner airflow (to prevent condensation).
Do not place the monitor in areas with strong electromagnetic fields to avoid interference.

Important Safety Precautions:

Read all instructions carefully before use.
Unplug the power cord before cleaning. Clean with a soft, damp cloth. Use specialized LCD cleaner for stubborn stains.
Do not use non-recommended accessories.
Grip the plug, not the cord, when unplugging.
Keep away from water sources. Do not press the LCD screen surface with fingers or hard objects.
Ensure proper ventilation; do not block heat dissipation holes.
Use only the specified power type.
The three-prong plug is for safety; ensure it is used with a properly grounded outlet.
Do not attempt self-repair; refer servicing to qualified personnel.
Unplug and seek qualified service if the power cord/plug is damaged, the monitor is dropped, or shows obvious abnormalities.
Store in a well-ventilated area, away from strong light, high temperature, or humidity.
Storage temperature range: -10℃ to 60℃.
Handle the monitor screen with care as it is fragile.

Safety Protection

If the PC's video signal exceeds the monitor's frequency range, the monitor will disable line and field sync signals to protect itself. Reconfigure the PC's output frequency to an acceptable range for proper operation.

Power Management System

Normal Operation Power Consumption: ≤54W
Standby Mode Power Consumption: ≤0.5W

Troubleshooting

Symptom	Troubleshooting Methods
1. Blank screen / Power indicator not working	Check power supply connection to the monitor and outlet. Ensure the monitor is not turned off.
2. Blurry images, too large or too small	Access the "Image Setup" menu and select "Auto Image Adjustment" for automatic correction (VGA monitors only).
3. Dark screen	Access the "Brightness and Contrast" menu to adjust settings.
4. Screen overheating	Ensure at least 10cm of ventilated space around the screen. Do not place objects on the screen.
5. Dark/light spots upon power-on	This is normal due to temperature differences. The backlight will normalize after about 20 minutes.
6. Image distortion, flickering, jittering	Check PC settings, select the correct resolution, and reset the refresh rate.
7. Noisy signal when turning off	Normal discharge may cause temporary noise during shutdown.

Environmental Information

RoHS Compliance: The product contains hazardous substances within limits specified by GB/T26572-2011, with a 10-year eco-friendly use period.

Waste Electrical and Electronic Equipment Management: To protect the Earth, please recycle this product through qualified recycling facilities according to national laws and regulations when it is no longer needed or reaches the end of its life.

More Information

Scan the QR code or visit EN.KTCPLAY.COM for more details.

For questions or comments, please contact support@ktcplay.com or support.eu@ktcplay.com (Europe).

HDMI™ and the HDMI Logo are trademarks of HDMI Licensing Administrator, Inc.

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