UGREEN NASync DXP480T Plus Network Attached Storage User Manual

Introduction

The UGREEN NASync DXP480T Plus is a network-attached storage device designed for home and personal users. It functions as an intelligent data management center where users can store and access data via smartphones, laptops, tablets, and TVs anywhere there is network access. Utilizing a faster and more responsive all-flash storage solution and future-proof Thunderbolt 4 ports, the DXP480T Plus takes data storage, management, and access to the next level.

Before Use

Instructions Before Use

• To ensure data transmission efficiency, it is recommended to use a router or switch with 10-Gigabit LAN ports or higher and to connect the NAS using the included Ethernet cable (CAT7 or higher).
• It is recommended to use new M.2 SSD drives. When installing ANY drive(s), the NAS system will format the drive, erasing ALL existing data. Ensure any important data is backed up prior to installation.
• Please only use the original power adapter, or a safety-certified power adapter, that meets the power specifications for this device.
• Do not insert or remove drives when the NAS device is on. If necessary, please turn off the device first by using the app to prevent potential file loss, data corruption, or drive damage.
• ONLY update firmware with a stable power supply. Do NOT disconnect the power supply during the update process.
• After unbinding the device, all data will be removed and can NOT be retrieved. Ensure data is backed up appropriately before unbinding the device.

Package Contents

The package includes the following items:

• 1x Network Attached Storage unit
• 1x User Manual
• 1x Warranty Card
• 1x Power Adapter (20V/7A)
• 1x Ethernet Cable (CAT7)
• 4x SSD Silicone Pad (For Thermal Conduction)
• Screws & Screwdriver

Product Details

Product Overview

The front panel of the NASync DXP480T Plus features the "PROTECT WHAT YOU LOVE" logo, a Power Indicator LED, and a Power Button.

The rear panel provides the following ports and connectors: Power Port (DC 20V), Reset Hole, 2x Thunderbolt 4 Ports, 10GbE Ethernet Port, 3.5mm Headphone Port, HDMI Port, and a USB 3.2 Gen 2 Port.

The internal layout includes: 4x M.2 Slots, a QR Code for device binding, a removable Panel, and 2x Memory Slots (one memory module is pre-installed).

⚠️ Warning: Before inserting or removing any M.2 SSDs or memory modules, please power off the system completely: turn off the NAS and disconnect it from the power supply.

Installation

Installing M.2 Drives

1. Power off the NAS device, turn it over, loosen the screws, and remove the bottom panel.
2. Unscrew the M.2 fixing screws. Insert the M.2 SSD into the slot in the indicated direction and then tighten the screws.
3. Peel off the film from the silicone pad and stick it onto the front-facing surface of the SSD, then peel off the protective film on the other side.
4. Reinstall the panel and tighten the screws.

Installing Memory Modules

1. Power off the NAS device, turn it over. Remove the bottom feet, loosen the screws under the feet and on the bottom panel, then remove the panel.
2. Loosen the fixing screws of the case and the M.2 drives, then remove all drives.
3. Remove the bottom case.
4. Align the notch on the memory module pins with the corresponding ridge in the slot. Insert the memory module into the slot and gently push down to ensure it is properly inserted.
5. Reinstall the bottom case and panel, tighten the screws, and reinstall the feet.

Powering On

Connect the power adapter to the device, then short press the power button to turn it on.

Tips: After powering on, you can download the "UGREEN NAS" app and navigate to "Control Panel" > "Hardware & Power" to select automatic startup after powering on.

⚠️ Warning: To avoid potential fires, explosions, or other electrical hazards, please do NOT use non-UGREEN power adapters or uncertified power adapters.

Indicators and Buzzers

Indicator Lights

Buzzer

Setup and Configuration

Web Client - Binding & Settings

1. Add Device: Ensure the NAS device and computer are on the same local area network (LAN), then visit the URL: find.ugnas.com. The system will automatically search for devices in your current LAN. Select the device you want to add and click "Connect".
2. Initialize the Device: After adding the device, you will enter the initialization settings interface. Name the device to ensure it's easy to identify and manage. Create a local administrator account. Optionally, register and bind a UGREEN Cloud account for additional functions like UGREENlink and Quick Login. After completing these operations, check the "System Update" option (required) and the "Device Analysis Improvement Plan" option (not required) to start using the device. Note: If the device does not undergo the initialization process, its status will be displayed as "Not Initialized".
3. Set up Storage Mode: Enter "UGREEN NAS" > "Storage Manager" to set up storage mode and configure storage space.

Phones/Tablets & Other Devices - Binding & Settings

1. Application Download: Scan the QR code below or the QR code on the device using your phone to install the "UGREEN NAS" app. Alternatively, visit UGREEN's official website (https://nas.ugreen.com/download) to download and install the corresponding application.
2. Binding & Settings: Follow the same steps as "Web Client - Binding & Settings" (Add Device, Initialize Device, Set up Storage Mode). You can also add a device by scanning the QR code on the bottom of the device.

Network Configuration Options (Choose One)

1. Wired Connection (Recommended): Use an Ethernet cable to connect the NAS to a LAN port on a router.
2. Wi-Fi Connection: Ensure the NAS is connected to the wired network and has been bound to your device. Log in to the "UGREEN NAS" App > "Control Panel" > "Network Setting" > click "Wireless Network Card Name" to enter the network connection page. Select the desired wireless network, enter the password, check "Remember This Network" and "Auto-join" for automatic connection. Click "OK" to complete. Note: The NAS system will give priority to the wired network when the device connects to wired and wireless networks simultaneously.

Device Sharing

Option 1 (Same Network): The administrator logs in to "UGREEN NAS" > "Control Panel" > "User Management" > "Add" to create a new user account and provides the account and password to the invited user. The invited user logs in to "UGREEN NAS", searches for the device via the LAN, and enters the account password to bind the device.

Option 2 (Different Network): The administrator enables the UGREENlink online service, logs in to "UGREEN NAS" > "Control Panel" > "User Management" > "Invite" to enable invitation settings, and copies the invitation link to the invited users. Invited users open the link, enter account information, and can then apply to access the device. Note: UGREENlink online service is an external network access service provided by "UGREEN NAS", allowing access without complicated network settings.

Reset Network & Password

With the NAS device powered on, use a pin-like object to insert and hold the "RESET" hole for 5 seconds until you hear a beep. The device will not restart during the reset process. After completion, the solid white network indicators will turn on, indicating the device is ready. Please note that the reset will not affect stored data. After successful resetting, you can log in with the "admin" account and a blank password (used for password resets only). Follow the on-screen wizard to configure your administrator password.

Features

• UGREENlink Service: Extranet access service for remote access via external network without complex settings.
• Thunderbolt 4 Port for Faster Transmission: Delivers up to 40Gbps of bidirectional bandwidth for data migration or storage capacity expansion.
• File Manager: Efficiently manages all files, offering convenient functions for file sharing, uploading, flexible folder permissions, and remote server access.
• Sync & Backup: Guarantees consistent data synchronization between the UGREEN NAS application and your entire device ecosystem (PCs, file servers, other Ugreen NAS devices). Offers reliable data protection and minimizes risk of accidental loss. Users can select backup targets (local NAS, file server, PCs, phones).
• Album: Manage and share precious moments, navigate an extensive media library, organize photos by people, and create personalized albums.
• Video Center: Comprehensive film and television media service for home users, offering an unparalleled multimedia experience. Manage personal collections, create poster walls, and project content to TVs or projectors.
• Music: Feature-rich application to organize music collections, create personalized playlists, and enjoy superior sound quality.

Notices and Warnings

Notices

• Place the NAS device as referred to in the illustrations in this manual. Do not turn the device upside down, or place it upright while operating.
• Place the NAS in an environment with a stable temperature and low humidity. Avoid direct sunlight or any liquids coming into contact with the device.
• In the event of a thunderstorm or inconsistent voltage, power off the device to avoid potential damage.
• Keep the device away from heat sources or humid environments to reduce the risk of fire or electric shock.
• Do not insert foreign objects into the NAS to avoid damage caused by abnormal use or short circuit.
• Power off the NAS device before cleaning. Use a moist wipe for cleaning; do not use chemicals or spray cleaners.
• Do not drop, squeeze, violently impact, or throw the NAS.
• This device contains small parts and pieces; keep out of reach of children to prevent choking due to unintended swallowing.
• Do not dismantle or fix the NAS device by yourself. Improper disassembly and assembly may cause electric shock or other safety hazards. If repair or replacement parts/accessories are required, please contact UGREEN customer service.

⚠️ WARNING (Battery Hazard)

• INGESTION HAZARD: This product contains a button cell or coin battery.
• DEATH or serious injury can occur if ingested.
• A swallowed button cell or coin battery can cause Internal Chemical Burns in as little as 2 hours.
• KEEP new and used batteries OUT OF REACH of CHILDREN.
• Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.
• Remove and immediately recycle or dispose of used battery according to local regulations and keep away from children. Do NOT dispose of battery in household trash or incinerate.
• Even used battery may cause severe injury or death.
• If the battery has been accidentally swallowed or placed inside any part of the body, it may cause severe internal burns or other hazards. Call a local poison control center for treatment information.
• This product contains a non-replaceable battery of the type CR2032 (3.0 Vdc).
• Non-rechargeable battery is not to be recharged.
• Do not force discharge, recharge, disassemble, heat above 85°C or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in chemical burns.
• Do not dismantle, open, or shred secondary cells or batteries.
• Do not expose battery to heat, fire, or direct sunlight.
• Do not short-circuit a cell or a battery. Do not store cells or batteries haphazardly in a box or drawer where they may short-circuit each other or be short-circuited by other metal objects.
• Do not subject cells or batteries to mechanical shock. In the event of a cell leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
• Do not use any charger other than that specifically provided for use with the equipment.
• Always purchase the battery recommended by the device manufacturer for the equipment.
• Keep clean and dry.
• Retain the original product literature for future reference.
• Use only the cell or battery in the application for which it was intended.
• Dispose of properly.
• BATTERY WARNING: KEEP OUT OF REACH OF CHILDREN.
• Do not ingest batteries as it can result in a Chemical Burn Hazard.
• This product contains a coin/button cell battery. If the coin or button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
• Example information on symptoms from battery ingestion: Unfortunately, it is not obvious when a button or coin battery is stuck in a child's oesophagus (food pipe). There are no specific symptoms associated with this. The child might: cough, gag or drool a lot; appear to have a stomach upset or a virus; be sick; point to their throat or stomach; have a pain in their abdomen, chest or throat; be tired or lethargic; be quieter or more clingy than usual or otherwise "not themselves"; lose their appetite or have a reduced appetite; and not want to eat solid food/be unable to eat solid food. These sorts of symptoms vary or fluctuate, with the pain increasing and then subsiding. A specific symptom to button and coin battery ingestion is vomiting fresh (bright red) blood. If the child does this seek immediate medical help. The lack of clear symptoms is why it is important to be vigilant with "flat" or spare button or coin batteries in the home and the products that contain them.

Specifications