MUBVIEW Smart PTZ Indoor Camera PK 320

A Smarter Safety Solution

Product Overview

The MUBVIEW PK 320 is a Smart PTZ (Pan-Tilt-Zoom) Indoor Camera designed for home security. It offers high-resolution video, remote control, and smart features.

Key Features:

Smart PTZ Indoor Camera
Supports QHD resolution
Local storage via TF card (up to 128GB)
Wi-Fi connectivity (2.4 GHz only)
Remote viewing and control via MUBVIEW app
Multi-user sharing capabilities

Camera Components

The camera features the following components:

Lens: Captures video footage, supports QHD resolution.
Microphone: Records audio.
Status Indicator LED: Provides visual feedback on the camera's status.
- Solid Red: Network issue.
- Slow Flashing Red: Ready for Wi-Fi connection.
- Fast Flashing Red: Wi-Fi connection in progress.
- Solid Blue: Wi-Fi connection successful.
Reset Button: Used to reset the device to factory settings (press and hold for 5 seconds).
TF Card Slot: For local video storage (supports up to 128GB).
Speaker: Outputs audio alerts or sounds.
Charging Port: For powering the device.

Getting Started

App Download and Account Registration

Download the MUBVIEW app from the App Store (?) or Google Play (▶️). Scan the QR code provided or search for "MUBVIEW" in your app store. Register for an account using your email address and select your region.

Preparation for Connection

Ensure the MUBVIEW app has permission to access mobile data and Wi-Fi on your smartphone. Also, enable push notifications for the app to receive alerts.

Connecting the Camera to the App

1. Power on the camera and ensure the status indicator is flashing red.

2. Place your phone close to the camera and your Wi-Fi router.

3. Open the MUBVIEW app, navigate to 'Add Device', and select 'IP Camera'.

4. Follow the on-screen instructions: tap 'Next', then 'Add Device'.

5. Reset the device by pressing the reset button for 4-5 seconds until the indicator flashes red.

6. Tap 'Next' to proceed to Wi-Fi setup.

Wi-Fi Setup

Select your 2.4 GHz Wi-Fi network (?) and enter the password. The camera is not compatible with 5 GHz networks.

Pairing the Camera

Tap 'Next' to display a QR code on your smartphone screen. Hold your phone approximately 15-25 cm (5-8 inches) in front of the camera lens. Ensure the screen is steady. The camera will confirm a successful pairing with an audible sound.

Once paired, the status indicator will turn blue. Tap 'Next' to complete the setup.

Advanced Features

Multi-user Sharing

Share your camera feed with family or friends. You can grant view-only access or allow them to control the camera. To share, User A can scan User B's QR code or enter their account ID, and User B accepts the sharing invitation.

Storage Options

The MUBVIEW PK 320 offers two storage options: a free 7-day basic cloud storage plan or local storage using a micro SD card (up to 128GB).

Troubleshooting & FAQs

Device Offline

Check if the device is powered on and the status light is on.
Verify your Wi-Fi network is working and restart your router.
Ensure the camera is within good Wi-Fi signal range. Consider moving the router closer or using a Wi-Fi extender.
Try removing the camera from your MUBVIEW account and re-adding it after resetting the device.
Ensure both the device firmware and the MUBVIEW app are updated to the latest versions.

Wi-Fi Password Change

If your Wi-Fi password changes, remove the camera from your MUBVIEW account, reset the device, and then re-add it using the new Wi-Fi credentials.

Historical Video Playback Issues

Check the SD card status in the app's settings to ensure it's recognized.
Reinsert the SD card.
Format the SD card using the MUBVIEW app.
Try using a different SD card.

Frequent False Alarms

Reduce the motion detection sensitivity in the app.
Check for objects in the camera's field of view that might trigger the PIR sensor (e.g., air conditioning units, passing cars, pets). Adjust the camera's angle to avoid these.
Enable the "Person detection only" feature to filter out non-human motion events.

Phone Not Receiving Notifications

Ensure notification permissions are enabled for the MUBVIEW app in your phone's settings.
Verify that motion detection is activated on the camera.
Restart your phone and clear the app's cache.
Check your network connection.

Network Connection Issues (Indicator Lights)

Solid Red Light: Reset the device and reconfigure. If the issue persists, contact support for potential firmware updates.
Slow Red Flashing, then Fast Red, No Sound: This may indicate an abnormal QR code, a blurred lens, or a defective device. Ensure correct phone-to-camera distance (15-25 cm), scan from multiple angles, clean the lens, and try AP mode configuration. If problems persist, contact support with device SN, QR code screenshot, and configuration time.
Fast Red Light Turns Blue, but Device Not Added: Provide device SN, account information, and configuration time to MUBVIEW support for further assistance.

Compliance Information

FCC Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with instructions, it may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If interference occurs, users are encouraged to try correcting it by:

Reorienting or relocating the receiving antenna.
Increasing the separation between the equipment and receiver.
Connecting the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consulting the dealer or an experienced radio/TV technician.

FCC Radio Frequency Exposure Statement

The device has been evaluated to meet general RF exposure requirements. It can be used in fixed/mobile exposure conditions with a minimum separation distance of 20 cm.

Notice: Shielded cables must be used for all connections to other computing devices to maintain FCC compliance.

RF Exposure Information

The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of 20 cm between the device and the human body. To maintain compliance, use the product maintaining a 20cm distance.

Operating Frequencies:

Wi-Fi: 2412-2472 MHz (2.4G)
Bluetooth: 2402-2480 MHz

Max Output Power:

Wi-Fi: 17.66 dBm(ERIP)
Bluetooth: 5.43 dBm(EIRP)

IC Statement

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) it must accept any interference, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.

IC RF Statement

When using the product, maintain a distance of 20 cm from the body to ensure compliance with RF exposure requirements.

European Community Compliance

This product complies with the radio interference requirements of the European Community. (CE mark)

United Kingdom Compliance

This product complies with the radio interference requirements of the United Kingdom Declaration of Conformity. (UKCA mark)

Declaration of Conformity

MUBVIEW declares that this product is in compliance with Radio Equipment Regulations 2017. The full text of the UK declaration of conformity is available at: https://www.mubview.com/

Recycling Information

This product is designed and manufactured with high-quality, recyclable materials. Do not discard as household waste; deliver to an appropriate collection facility for recycling. Proper disposal helps protect natural resources, human health, and the environment. (Recycling symbols: ♻️, ?️)

Contact & Support

MUBVIEW Official Website: ? www.mubview.com

Customer Support Email: ? support@mubview.com

Phone Support: ? +1 (978)3092611

Warranty Extension: Register at https://bit.ly/3zBSB2y

Distributor Contact: ? business@mubview.com

Social Media:

Facebook: ? www.facebook.com/mubview
YouTube: Watch more MUBVIEW videos on YouTube.

EU Representative:

SUCCESS COURIER SL
Calle de RIO TORMES 13A, oficina 1,
Fuenlabrada, Madrid, 28947 Spain
Email: support@mubview.com

UK Representative:

GOAL REACH CONSULTING LTD
OFFICE 1029 3 HARDMAN STREET 10TH FLOOR,
SPINNINGFIELDS MANCHESTER, UK M3 3HF
Email: support@mubview.com

Made In China

FCC ID: 2AYJN-QB320

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