Viomi Cleaning Robot

Product Introduction

Robot

The robot features intelligent recharging, startup/shutdown/global cleaning, and network configuration capabilities. It also has a cover opening for dustbin removal.

Key Components:

• Laser radar
• Top cover
• Button
• Infrared receiving sensor
• Collision sensor
• Universal wheel
• Charging electrode
• Battery
• Side brush
• Boundary sensor
• Cover for middle motor
• Rolling brush
• Left wheel
• Right wheel

Indicator Lights:

• Blue light on: Working normally / Startup finished / Charging finished
• Yellow light blinking slowly: Returning for recharging / low battery
• Yellow light breathing: Charging
• Blue light blinking slowly: Entering network configuration mode
• Blue light breathing: Starting up / Upgrading firmware
• Red light blinking fast: Abnormal state

Network Configuration: Press and hold the Power Button and the Recharge Button simultaneously for 3s to enter network configuration.

Water Tank and Charging Dock

550ml Water Tank: Includes water inlet and water tank clip.

2-in-1 Water Tank: Includes water inlet, water tank clip, and HEPA filter.

Dustbin Component: Consists of a dustbin, HEPA filter, and filter mesh.

Charging Dock: Features a signal transmitting area, charging electrode, charging indicator, and cable slot.

Duster Component: Includes a duster, duster bracket, sticking material, and clip.

Installation Instructions

1. Connect the power cord and collect redundant cable. Place the redundant cable in the cable slot at the bottom of the charging dock.
2. Place the charging dock against a wall, ensuring at least 0.5m space on the left and right sides, and 1.5m in front. Do not expose to direct sunlight. Connect the power supply.
3. Startup and charge: Long press the Power Button for 3s. Connect the robot to the charging dock.

2-in-1 Water Tank Installation:

1. Install the water tank: Open the rubber cover, fill with water, and close the cover.
2. Install the water tank into the robot and confirm the clip is properly installed.
3. Attach the duster to the duster bracket using Velcro.
4. Press the clips on both sides of the duster bracket and push it to the bottom of the robot.

Important Notes:

• Do not use the water tank in the first cleaning.
• Do not use the water tank if the robot is unattended.
• Remove the water tank and duster bracket before charging or when the robot is idle.
• Set virtual walls in the App if carpets are present.

Operation Instructions

Startup/Shutdown

The robot starts up automatically when charging. To shut down, long press the Power Button when stationary.

Cleaning

• Short press the Power Button for global cleaning.
• Short press the Recharge Button for recharge mode.
• Use the App to start cleaning or recharge.

Note: Cleaning function is disabled if the battery is low.

Recharging

The robot automatically recharges after cleaning or when the battery is low. Ensure charging electrodes have good contact.

Light Indication

• Button light off: Power-off/sleep state.
• Blue light blinking continuously: Network configuration state.
• Blue light flashing (breathing): Start-up/upgrade state.
• Blue light on: Idle/standby/cleaning/pause state.
• Yellow light blinking slowly: Recharge state.
• Yellow light flashing (breathing): Charging state.
• Red light blinking fast: Fault/troubleshooting state.
• Charging dock blue light on: Power-on working state.

Network Configuration & Firmware Upgrade

Scan the QR code to download the App. Reset WiFi and follow App instructions. Firmware upgrades require the device to be charging with at least 60% battery. The robot does not support 5.8G WiFi.

App Unbinding: Press Recharge Button for 5s, release, then press again for 5s.

Pause

Press any button to pause. Press the Recharge Button to return to the charging dock and end cleaning.

Sleep

The robot enters sleep state after 5 minutes of inactivity. It will shut down automatically after 12 hours of sleep.

Fault State

Red light blinks fast with a voice prompt. Refer to the Troubleshooting section for solutions.

Refill Water Tank/Clean Duster

Pause the robot, remove the water tank/duster, refill/clean, then resume cleaning.

Cleaning Preference

Select cleaning modes (ECO, Standard, Strong) via the App.

Do Not Disturb (DND) Mode

Robot will not respond to commands or voice prompts during DND hours (default 22:00-07:00). Can be disabled via App.

Resume Cleaning Mode

Robot resumes cleaning from where it left off, even after recharging.

User-defined Area

Define specific areas for the robot to clean using the App.

Clean Designated Area

Designate a target position on the map for the robot to clean.

Scheduled Cleaning

Schedule cleaning times via the App.

Virtual Walls

Set virtual walls in the App to prevent the robot from entering certain areas.

Map Memorization

The robot saves the map and virtual walls after cleaning and successful recharging if Map Memorization is enabled in the App.

Routine Maintenance

Dustbin

1. Open top cover, remove dustbin.
2. Open HEPA component, empty it.
3. Clean dustbin with brush, reinstall HEPA component.
4. Reinstall dustbin, close top cover.

HEPA Component

Follow figures to remove and clean the HEPA component.

Rolling Brush

1. Turn over lower clip, remove cover for middle motor.
2. Remove rolling brush, clean bearing.
3. Clean rolling brush.
4. Reinstall rolling brush and fasten clip.

Note: Replace rolling brush every 6-12 months.

Side Brush

Remove and clean the side brush regularly.

Boundary Sensor

Clean the boundary sensor with a soft cloth regularly.

Maintenance Schedule:

• Replace HEPA component every three months (not washable).
• Clean HEPA component with brush regularly to avoid blockage.
• Replace side brush every three months.

Basic Parameters

Robot

Charging Dock

Names and Contents of Hazardous Substances in the Product

Notes:

• 'O' indicates content is below the limit specified in GB/T 26572-2011.
• 'X' indicates content is above the limit specified in GB/T 26572-2011.
• Some models contain specific parts.
• This product complies with IEC 60825-1:2014 for Class 1 laser products and does not produce harmful laser radiation.

Troubleshooting

Common Problems

Restrictions on Use

• Product is for indoor floor cleaning only. Not for outdoor use, balconies, sofas, or commercial/industrial environments.
• Do not use in environments without guardrails.
• Avoid extreme temperatures (below 0℃ or above 40℃) and wet floors.
• Secure all cables to prevent robot entanglement.
• Remove fragile objects and sundries from the floor.
• Not for use by persons with physical, mental, or perceptual disorders, or children. Keep children and pets away from the robot during operation.
• Do not place objects, children, or pets on the robot.
• Do not use for burning objects, shag carpets, or sharp objects.
• Do not use the laser radar protective cover as a handle.
• Clean/maintain in power-off state.
• Do not sprinkle liquid into the product.
• Do not place the robot upside down.
• Use according to the manual. Improper use is at user's own risk.

Battery and Charging

• Use only supplied battery, adapter, and charging dock.
• Do not use non-rechargeable batteries.
• Never attempt to remove, repair, or modify the battery or charging dock.
• Do not place charging dock near heat sources.
• Do not wipe the product with a wet cloth or liquid.
• Dispose of waste batteries responsibly through a professional organization.
• Transport in power-off state in original packaging.
• For long-term storage, turn off robot after full charge, store in a cool, dry place, and recharge monthly.

Warranty Certificate

After-sales warranty (repair, replacement, return) is provided according to the Law of the People's Republic of China on Protection of Consumer Rights and Interests and Product Quality Law.

Warranty Period

• Return, replace, or repair for performance failure not caused by man-made reasons within 7 days of purchase.
• Replace or repair for performance failure not caused by man-made reasons within 15 days of purchase.
• Free maintenance services for performance failure not caused by man-made reasons within the warranty period.

Non-warranty Regulations

Warranty is void if:

• Product is damaged due to user negligence, fault, misuse, or disaster (e.g., liquid damage, water ingress, external force damage).
• Device is disassembled, repaired, or modified without manufacturer authorization.
• Product is damaged due to improper accessory or transport accidents.
• Warranty Certificate is absent or expired, and user cannot prove the product is within the warranty period.
• Content in Warranty Certificate is inconsistent with the actual product or has been altered.
• Product is damaged due to force majeure events.

Warranty Card

Keep this card for service. Fill in warranty information clearly. Present card and purchase information for after-sales service.

Warranty Principles

• Quality problems not due to man-made damage can be replaced at the store within 7 days of purchase.
• Product is entitled to free service within the warranty period.
• The following situations void the warranty, but charged services may be available:
• Man-made damage, including damage from abnormal environments or failure to follow the manual.
• Unauthorized disassembly, repair, or modification.
• Damage from force majeure events (fire, earthquake, lightning).
• Absence of Warranty Card or proof of purchase.
• Failure to verify the date of purchase.

Warranty Period for Items:

• Robot: 1 year
• Battery: 6 months
• Charging dock, power adapter: 6 months
• Consumables (side brush, cleaning tool): Not covered