VIOMI is a leading IoT-at-Home company developing an ecosystem of smart appliances, including robot vacuums, water purifiers, and kitchen devices.
VIOMI is a leading innovator in the smart home sector, developing a unique IoT @ Home platform that connects a wide range of household devices. A member of the Mi Ecosystem, VIOMI designs intelligent products including robot vacuum cleaners, water purifiers, and smart kitchen appliances.
Known for products like the Alpha 2 Pro and V3 Max robot vacuums, VIOMI integrates advanced technologies such as LiDAR navigation and AI obstacle avoidance. Their devices can typically be controlled via the Mi Home app, offering users seamless automation and remote management capabilities. VIOMI is publicly traded and headquartered in Foshan, China.
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Download the Mi Home (Xiaomi Home) app, register an account, and tap the '+' icon to add a device. Put your robot into pairing mode (usually by holding the Home and Power buttons simultaneously for 3 seconds) and follow the in-app instructions.
Most Viomi smart devices, including robot vacuums and smart fans, are controlled using the Mi Home / Xiaomi Home app available on iOS and Android.
Filter life varies by model and water quality, but generally, the pre-filters should remain effective for 6-12 months, while reverse osmosis elements may last 12-24 months. Check your specific model's manual or the indicator light on the device.
Ensure the 2-in-1 water tank is installed correctly, filled with water, and the mop pad holder is attached. You may also need to select the 'Vacuum & Mop' mode in the app settings.
The serial number is typically located on a sticker on the bottom or back of the unit, or on the original packaging box.