Hover-1 Max Electric Scooter Operation Manual

Safety First: Helmets Save Lives!

Always wear a properly fitted helmet that complies with CPSC or CE safety standards when riding your scooter.

Correct Fitting: Make sure your helmet covers your forehead.

Incorrect Fitting: Forehead is exposed and vulnerable to serious injury.

Important Safety Warnings & Precautions

⚠️ WARNING! PLEASE READ THE USER MANUAL THOROUGHLY. Failure to follow instructions can lead to device damage, property damage, serious bodily injury, and even death.

Thank you for purchasing the Max Electric Scooter. Please read all instructions carefully before use and retain this manual for future reference.

This manual applies to the Max Scooter.

• To avoid dangers from collisions, falls, and loss of control, learn to ride the Max safely.
• Operating skills can be learned by reading the product manual and watching videos.
• This manual includes all operating instructions and precautions; users must read and follow them carefully.
• Hover-1 is not liable for damage or injury caused by failure to understand and follow warnings and instructions.

ATTENTION

1. Use only the supplied charger. Charger Manufacturer: SHENZHEN FUYUANDIAN POWER CO LTD, Model: FY0422941000.
2. Operating temperature range: 32-104° F (0-40° C).
3. Do not ride on icy or slippery surfaces.
4. Read the user manual and warning labels before riding.
5. Store the Max in a dry, ventilated environment.
6. When transporting, avoid violent crashes or impact.

Low Temperature Warning

Low temperatures affect lubrication, increasing internal resistance. Battery discharge capacity and overall capacity will decrease significantly. Use caution in cold temperatures (below 40° F). This may increase the risk of mechanical failures, leading to damage, injury, or death.

General Safety Instructions

• Keep away from heat sources, direct sunlight, humidity, water, and other liquids.
• Do not operate if exposed to water, moisture, or other liquids to prevent electric shock, explosion, or injury.
• Do not use if dropped or damaged.
• Repairs should only be performed by the manufacturer; improper repairs void the warranty and pose risks.
• Do not puncture or harm the exterior surface.
• Keep free from dust, lint, etc.
• Use only for its intended purpose; misuse can cause damage or injury.
• This product is not a toy; keep out of reach of children.
• Do not expose batteries to excessive heat (direct sunlight, open flame).
• Keep hands, feet, hair, clothing, and other articles away from moving parts while the device is running.
• Do not operate or allow others to operate until all instructions, warnings, and safety features are understood.
• Consult a doctor if you have a medical condition that could affect your ability to use the Max.
• Not recommended for individuals with head, back, or neck ailments or prior surgeries.
• Do not operate if pregnant, have a heart condition, or both.
• Individuals with mental or physical conditions that impair recognition, understanding, or performance of safety instructions should not use the Max.

? NOTES: This symbol indicates instructions or relevant facts to remember.

❗ CAUTION!: This symbol indicates a hazardous situation that, if not avoided, can cause minor or moderate injury.

⚠️ WARNING!: This symbol indicates a hazardous situation that, if not avoided, can cause death or serious injury.

SERIAL NUMBER: Please keep the serial number on file for warranty claims and proof of purchase.

⚠️ WARNING: Prolonged exposure to UV rays, rain, and elements may damage enclosure materials. Store indoors when not in use.

Introduction

The Max is a personal transporter. Its technology and production processes are developed with strict testing. Operating without following this manual may lead to damage or injury.

This manual provides information for safe operation and maintenance. Please read it thoroughly before riding.

PACKAGE CONTENTS

• Hover-1 Max Electric Scooter
• Wall Charger
• Operation Manual

FEATURES/PARTS

A diagram shows the following parts:

• 1. Fender
• 2. Right Foot Mat
• 3. Battery Indicator
• 4. Running Indicator
• 5. Left Foot Mat
• 6. Tire
• 7. LED Light
• 8. Charge Port (located in rear)
• 9. Power Button (located in rear)
• 10. Wireless Speaker

Operating Principals

The device uses digital gyroscopes and acceleration sensors to control balance and motion based on the user's center of gravity. Motors are located within the wheels. It has a built-in inertia dynamic stabilization system for forward/backward balance, but not for turning.

TIP: To increase stability, shift weight during turns, especially at higher speeds.

⚠️ WARNING: A malfunctioning Max can cause loss of control and falls. Inspect thoroughly before each ride and do not ride until problems are corrected.

Specifications

Controls and Display

Turning Your Device On/Off

• Power On: Place device flat, press power button once. Battery indicator light should be lit.
• Power Off: Press power button once.

Mat Sensor

Four sensors under foot mats initiate self-calibration when the user steps off. Ensure you step on the foot mats only; do not step on other areas. Weight/pressure on only one mat may cause vibration or spinning.

Battery Indicator

The display board is in the middle of the scooter.

• Green LED Light: Fully charged.
• Red flashing LED light and beeping: Low battery.
• Yellow light: Charging.

When the LED light turns red, recharge the device.

Running Indicator

The Running Indicator LED lights up when the foot mats are triggered, indicating the system is in the running state. It turns red for errors.

Bluetooth Speaker

The Max features powerful built-in wireless speakers for playing music while riding.

Pairing the Speaker

1. Turn on Max; speakers will "Ping" indicating pairing mode.
2. Place Max and Bluetooth device within operating distance (recommend within 3 feet).
3. Ensure Bluetooth is enabled on your phone/music device.
4. Select "H1-MAX" from available Bluetooth devices.
5. If required, enter PIN code "000000".
6. Max will say "Paired" upon successful connection.
7. Pairing mode lasts two minutes; if no devices paired, it returns to standby.
8. If pairing fails, turn off Max and re-pair.
9. If phone is out of range or Max battery is low, speaker may disconnect. Reconnect by following steps or recharging.

NOTE: Once paired, the Max remembers the device and will auto-pair when Bluetooth is active and in range. It supports pairing up to two multi-point devices.

Listening to Music

Stream music wirelessly. Only one speaker plays music; the other is for safety alerts. Volume and track controls are managed via your music device.

Smart Phone App

The Max is App-enabled for Apple iOS and Android devices. Download the free Hover-1 App for features like headlight colors and skill mode. Use a QR code reader to scan the codes provided to download the app, or search "Hover-1" in your device's app store.

QR code for iOS.

QR code for Android.

Before Riding

It is crucial to understand all elements of your Max for proper control. Practice using elements at slower speeds in a flat, open area before riding in public.

Pre-Ride Checklist

• Ensure your Max is in proper working order before each ride. Contact Customer Support if any part malfunctions.
• ⚠️ WARNING: Any Max that does not work properly can cause loss of control and falls. Do not ride with damaged parts; replace them first.
• Ensure the battery is fully charged.
• Wear appropriate safety and protective gear.
• Wear comfortable clothes and flat closed-toe shoes.
• Carefully read the User Manual for working principles and tips.

Safety Precautions

Be aware of local laws governing riding on public roads. Hover-1 is not liable for tickets or violations due to non-compliance.

• Wear a helmet meeting CPSC or CE safety standards.
• Obey all local traffic laws (lights, one-way streets, stop signs, crosswalks).
• Ride with traffic, not against it.
• Ride defensively; expect the unexpected.
• Give pedestrians the right-of-way.
• Alert pedestrians before passing from behind.
• Slow down at intersections and look both ways before crossing.

The Max is not equipped with reflectors; riding in low visibility conditions (fog, dusk, night) is not recommended.

⚠️ WARNING: In low visibility, you may be difficult to see, leading to collisions. Keep your headlight on and wear bright, reflective clothing.

Think about safety to prevent accidents. A checklist for compact riders is provided.

Safety Checklist

• Do not ride above your skill level; practice all functions.
• Before stepping on: ensure Max is on level ground, power is on, and Running Indicator is green. Do not step on if indicator is red.
• Do not attempt to open or modify your Max; this voids the warranty and can cause failure, injury, or death.
• Do not use the Max in a manner that endangers people or property.
• Keep a safe distance from others to avoid collision.
• Keep feet on the pedals at all times; moving feet off while driving is dangerous and can cause the Max to stop or veer.
• Do not operate under the influence of drugs or alcohol.
• Do not operate when restless or sleepy.
• Do not ride off curbs, ramps, or in skate parks, empty pools, or similar areas. The Max is NOT A SKATEBOARD. Misuse voids warranty and may cause injury/damage.
• Do not continuously spin in place; it causes dizziness and increases injury risk.
• Do not abuse your Max; doing so can damage the unit and cause system failure, leading to injury. Physical abuse, including dropping, voids the warranty.
• Do not operate in or near puddles of water, mud, sand, stones, gravel, debris, or rough terrain.
• Use on paved surfaces that are flat and even. Lift over uneven pavement.
• Do not ride in inclement weather (snow, rain, hail, ice) or extreme heat or cold.
• Bend knees on bumpy/uneven pavement to absorb shock and maintain balance.
• If unsure about terrain, step off and carry your Max. ALWAYS BE ON THE SIDE OF CAUTION.
• Do not ride over bumps or objects greater than 1½ inches.
• PAY ATTENTION: Be conscious of road conditions, people, places, property, and objects around you.
• Do not operate in crowded areas.
• Operate with extreme caution indoors, especially around people, property, and in narrow spaces.
• Do not operate while talking, texting, or looking at your phone.
• Do not ride where not permitted.
• Do not ride near motor vehicles or on public roads.
• Do not travel up or down steep hills.
• The Max is for single riders only; do NOT attempt to operate with two or more people.
• Do not carry anything while riding.
• Individuals with balance issues should not attempt to operate.
• Pregnant women should not operate.
• Recommended for riders ages 15 and older.
• At higher speeds, allow for longer stopping distances.
• Do not step forward off your Max.
• Do not attempt to jump on or off.
• Do not attempt stunts or tricks.
• Do not ride in dark or poorly lit areas.
• Do not ride off-road, near potholes, cracks, or uneven surfaces.
• Keep in mind you are 4.5 inches (11.43 cm) taller when operating; ensure safe passage through doorways.
• Do not turn sharply, especially at high speeds.
• Do not step on the fenders.
• Avoid unsafe places, including areas with flammable gas, steam, liquid, dust, or fiber, which could cause fire/explosion.
• Before riding, ensure tires are in good condition with sufficient tread.
• Do not operate near swimming pools or other bodies of water.

⚠️ WARNING: To reduce injury risk, adult supervision is required. Never use in roadways, near motor vehicles, on/near steep inclines/steps, swimming pools/bodies of water; always wear shoes, and never allow more than one rider.

Riding Your Max

FAILURE TO FOLLOW SAFETY PRECAUTIONS CAN LEAD TO DAMAGE, VOID WARRANTY, PROPERTY DAMAGE, SERIOUS BODILY INJURY, AND DEATH.

Familiarize yourself with operating procedures before use.

Operating Your Device

• Ensure the Max is fully charged before initial use.
• Stand behind the device, place one foot on the foot mat. Keep weight on the ground foot.
• Shift weight to the foot on the device, then step on evenly with the second foot. (Diagram shows stepping on process).

? NOTES: Stay relaxed, step on quickly, confidently, and evenly. Imagine climbing stairs. Look up once feet are even. Vibration/spinning on one mat is normal if weight is applied to only one.

Find your center of gravity. Correct weight distribution on foot mats and a level center of gravity allow stable standing. It takes 3-5 minutes to get comfortable. A spotter can help.

The Max is intuitive; it senses motion. Focus on your desired direction to move. Your center of gravity determines movement, acceleration, deceleration, and stopping. Tilt your center of gravity in the direction you wish to move. (Diagram shows weight shift for movement).

To turn, focus on the direction and stay relaxed.

⚠️ WARNING: Do not turn sharply or at high speeds to avoid danger. Do not turn or ride quickly along slopes, as it may cause injury.

As you get comfortable, maneuvering becomes easier. At higher speeds, shift weight to overcome centrifugal force. Bend knees on bumps/uneven surfaces, then dismount and carry to a safe surface.

Dismounting Your Device

Dismounting can be easy but incorrect steps may cause falls. To dismount: from a stopped position, lift one leg, set foot back on the ground (STEPPING BACK), then step off completely. (Diagram shows dismounting process).

⚠️ WARNING: Lift your leg completely off the foot mat to clear the device when stepping back to dismount. Failure to do so may send the Max into a tailspin.

Weight and Speed Limitations

• Maximum Weight: 220 lbs
• Minimum Weight: 44 lbs
• Maximum Speed: Up to 7 mph

Operating Range

The Max can travel up to 6 miles on a full charge in ideal conditions. Factors affecting range include:

• Terrain: Highest range on smooth, flat surfaces. Uphill or rough terrain reduces distance.
• Weight: Lighter users have further range.
• Ambient Temperature: Ride and store under recommended temperatures for better distance, battery life, and performance.
• Speed and Riding Style: Moderate, consistent speed maximizes distance. High speeds, frequent starts/stops, idling, and acceleration/deceleration reduce distance.

⚠️ WARNING: Overweight exertion may increase injury or product damage risk.

? NOTES: To prevent injury, the Max will beep and tilt the rider back slowly when max speed is reached.

Balance & Calibration

If your Max is unbalanced, vibrating, or not turning properly, follow these calibration steps:

1. Place the Max on a flat, horizontal surface (floor or table). Foot mats should be even and not tilted. Ensure charger is unplugged and board is off.
2. Press and hold the ON/OFF button for 15 seconds. The scooter will turn on, lighting the battery indicator.
3. Turn the board off, then turn it back on (press power button twice). Calibration is now complete.

Safety Alerts

If a system error or illegal operation occurs, the device will prompt the user. The Running Indicator Light will turn RED, and a beep sound will alert you to cease operation, potentially causing the device to stop suddenly.

Common occurrences triggering Safety Alerts:

• Unsafe riding surfaces (uneven, too steep, unsafe).
• Platform tilted more than 10 degrees forward or backward when stepped on.
• Battery voltage is too low.
• Device is still charging.
• Platform self-initiates tilt due to excess speed during operation.
• Overheating or motor temperature is too high.
• Device rocking back and forth for over 30 seconds.
• System enters protection mode: alarm indicator lights up, board vibrates (occurs when battery is low, causing abrupt stop).
• Platform tilted forward/backward > 10 degrees: Max powers off and stops suddenly, risking loss of balance or falls.
• Tires blocked: Device stops after 2 seconds.
• Battery level depleted below protection mode: Device engine powers off and stops after 15 seconds.
• Sustaining high discharge current (e.g., driving up a steep slope for a long period): Engine powers off and stops after 15 seconds.

⚠️ WARNING: When the Max turns off during a Safety Alert, all operations halt. Do not continue riding. Turn Max off and back on to unlock from a Safety Lock.

Charging Your Max

Charging the Device

• Ensure the charging port is clean and dry, with no dust or debris.
• Plug the charger into a grounded wall outlet. The charger's indicator light will be green.
• Connect the cable with the power supply (100V ~ 240V; 50/60 Hz).
• Align and connect the 3-pin charging cable into the Max's charging port. DO NOT FORCE OR BEND THE CABLE.
• Once connected, the charger's indicator light should turn RED, indicating charging.
• When the RED indicator turns GREEN, the device is fully charged.
• A full charge may take up to 5 hours. A yellow flashing light on the scooter also indicates charging. Do not charge for more than 6 hours.
• After charging, unplug the charger from the device and the power outlet.

Battery Care / Maintenance

Battery Specifications

• Battery Type: Rechargeable lithium-ion battery
• Charge Time: Up to 5 hours
• Voltage: 25.2 V
• Initial Capacity: 4.0AH

Battery Maintenance

• The lithium-ion battery is built-in; do not disassemble the device to remove or separate it.
• When charging, use the enclosed 3-pin charging cable or ensure battery charging conditions are met.
• Do not connect the device or battery to a power supply plug or car's cigarette lighter.
• Do not place the device or batteries near fire or direct sunlight, as this can cause heating, breaking, or ignition.
• Do not continue charging if the battery does not recharge within the specified time, as this may cause it to become hot, rupture, or ignite.
• To preserve resources, recycle or dispose of batteries properly. Lithium-ion batteries are hazardous. Consult local authorities for recycling/disposal options.
• ⚠️ WARNING: Failure to follow safety precautions could lead to serious bodily injury and/or death.
• Do not attempt to modify, change, or replace your battery.
• Do not use if the battery emits odor, overheats, or leaks.
• Do not touch leaking materials or breathe fumes.
• Keep children and animals away from the battery.
• Do not open the battery or insert anything into it.
• Only use the charger provided by Hover-1.
• If the battery discharges or emits substances, distance yourself immediately due to fire/explosion risk.
• ⚠️ WARNING: SEEK IMMEDIATE MEDICAL ASSISTANCE IF EXPOSED TO ANY SUBSTANCE EMITTED FROM THE BATTERY.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including that which may cause undesired operation. Changes or modifications not expressly approved by the responsible party could void the user's authority to operate the equipment.

FCC Instructions for a Class B Digital Device or Peripheral

This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in residential installations. The equipment generates, uses, and can radiate radio frequency energy and may cause harmful interference to radio communications if not installed and used per instructions. No guarantee against interference in a particular installation. If interference occurs, try reorienting the receiving antenna, increasing separation between equipment and receiver, connecting to a different circuit, or consulting a dealer/technician.

Care & Maintenance

• Do not expose the device to liquid, moisture, or humidity to avoid damage to internal circuitry.
• Do not use abrasive cleaning solvents.
• Do not expose the device to extreme high or low temperatures, as this shortens electronic device life, destroys the battery, and/or distorts plastic parts.
• Do not dispose of the device in fire; it may explode or combust.
• Do not expose the device to sharp objects, as this will cause scratches and damage.
• Do not allow the device to fall from high places, as this may damage internal circuitry.
• Do not attempt to disassemble the device.
• Use only the charger provided by Hover-1.

⚠️ WARNING: Avoid using water or other liquids for cleaning. If liquids enter the Max, it will cause permanent damage to internal components.

⚠️ WARNING: Users who disassemble the Max scooter without permission will void the warranty.

Warranty

For warranty information, please visit: www.hover-1.com

Affix Serial Number Label Here:

[Space for Serial Number Label]

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