Hover-1 EPSILON Electric Hoverboard

Introduction

The EPSILON hoverboard is a personal transporter. Production processes are developed with strict testing for each hoverboard. Operating the hoverboard without following the contents of this manual may lead to damage to your hoverboard or bodily injury.

Package Contents

• Hover-1 EPSILON Hoverboard
• Charger & Charging Cable
• Operation Manual

Features/Parts

The hoverboard includes the following components:

• 1. Fender
• 2. Right Foot Mat
• 3. Battery Indicator
• 4. Left Foot Mat
• 5. Tire
• 6. Charge Port (Located in the bottom)
• 7. Power Button (Located at the rear)
• 8. Protective Chassis Casing

Diagram Description: An illustration of the Hover-1 EPSILON hoverboard with numbered callouts pointing to its various parts: Fender, Right Foot Mat, Battery Indicator, Left Foot Mat, Tire, Charge Port, Power Button, and Protective Chassis Casing.

Operating Principals

The EPSILON uses digital electronic gyroscopes and acceleration sensors to control balance and motion, depending on the user's center of gravity. The EPSILON also uses a control system to operate the motors located within the wheels. It has a built-in inertia dynamic stabilization system that can assist with balance when moving forward and backward, but not while turning.

TIP: To increase your stability, shift your weight during turns, especially when entering a turn at higher speeds.

Specifications

Controls and Display

Turning Your Device On/Off

Power On: Place your EPSILON flat on the ground and press the power button (located on the rear) once. Check the LED indicator (located in the center). The battery indicator should be lit and white, indicating the EPSILON is powered on.

Power Off: Press the power button once.

Mat Sensors

There are four sensors under the foot mats of your EPSILON. When riding, ensure you are stepping on the foot mats. Do not step or stand on any other area. The hoverboard may vibrate or spin if weight and pressure are applied to only one foot mat.

Battery Indicator

The display board is located in the middle of the EPSILON.

• A white LED Light indicates the hoverboard is fully charged.
• When the white LED light starts flashing, turns to red, and starts beeping, it indicates low battery.
• A white flashing LED light indicates the hoverboard is charging.
• A red LED light indicates the product is out of power and needs to be recharged.

Running Indicator

When the operator triggers the foot mats, the running indicator LED will light up, meaning the hoverboard has entered the running state. When the hoverboard encounters an error, the running LED light will turn red.

Bluetooth® Speaker

The EPSILON hoverboard has a powerful built-in wireless speaker for playing music while riding.

Pairing the Speaker

1. Turn on your hoverboard. The speaker will "beep" to announce it's waiting for a Bluetooth® connection, indicating it is in pairing mode.
2. Place the hoverboard and the Bluetooth® device within operating distance (recommendation: no further than 3 feet / 1 meter).
3. Ensure Bluetooth® is enabled on your phone or music device. Refer to your device's manufacturer instructions.
4. On your device, select "DSA-EPS" from the list of available Bluetooth® devices.
5. If prompted, enter the PIN code "000000" and confirm.
6. The speaker will say "paired" when successfully connected.
7. Pairing mode lasts for two minutes. If no devices are paired, the speaker will return to standby mode.
8. If pairing is unsuccessful, turn off the hoverboard and try again.
9. If your smartphone is out of range or the hoverboard battery is low, the speaker may disconnect. To reconnect, follow the previous steps or recharge your hoverboard.

NOTE: Once paired, the hoverboard speaker remembers the device and will pair automatically when the device's Bluetooth® is activated within range. You do not need to re-pair previously connected devices.

Your hoverboard can pair with up to two multi-point devices at a time. You can reconnect a previously paired device without going through the pairing process for up to two devices.

Listening to Music

Once paired, stream music wirelessly. Select tracks on your device. All volume and track controls are made using your music device. Refer to your device's user manual for troubleshooting.

Before Riding

It is important to fully understand all functions of your EPSILON. Incorrect use may result in loss of control.

Practice using the EPSILON at slower speeds in a flat, open area until you are comfortable.

Pre-Ride Checklist

Ensure your EPSILON is in proper working order each time you ride. If a part does not function correctly, contact Customer Support.

⚠️ WARNING: Any EPSILON that does not work properly can cause you to lose control and fall. Do not ride a EPSILON with a damaged part. Replace the damaged part before riding.

• Ensure the battery is fully charged before riding.
• Wear all appropriate safety gear before operating.
• Wear comfortable clothes and flat, closed-toe shoes.

Safety Precautions

Different localities and countries have different laws about riding electric transportation devices on public roads. Check with local officials to ensure compliance.

Hover-1 is not liable for tickets or violations given to riders who do not follow local laws and regulations.

• For your safety, always wear a helmet that meets CPSC or CE safety standards. A helmet can protect you from serious injury and, in some cases, death.
• Obey all local traffic laws: red and green lights, one-way streets, stop signs, pedestrian crosswalks, etc.
• Ride with traffic, not against it.
• Ride defensively; expect the unexpected.
• Give pedestrians the right-of-way.
• Do not ride too close to pedestrians. Alert them if you intend to pass from behind.
• Slow down at all street intersections and look left and right before crossing.
• Your hoverboard is not equipped with reflectors. Riding in low-visibility conditions is not recommended.

⚠️ WARNING: When riding in low-visibility conditions (fog, dusk, night), you may be difficult to see, potentially leading to a collision. Wear bright, reflective clothing.

• Do not ride above your skill level. Ensure you have practiced with all functions and features.
• Before stepping on, ensure the EPSILON is placed flat on level ground, the power is on, and the running indicator light is white. Do not step on if the light is red.
• Do not attempt to open or modify your EPSILON. Doing so voids the manufacturer warranty and may cause failure, resulting in injury or death.
• Do not use the EPSILON in a manner that puts people or property in danger.
• If riding near others, keep a safe distance to avoid collision.
• Keep your feet on the foot mats at all times. Moving feet off the hoverboard while driving is dangerous and may cause it to stop or veer sideways.
• Do not operate under the influence of drugs or alcohol.
• Do not operate when restless or sleepy.
• Do not ride off curbs, ramps, or in a manner similar to a skateboard. Do not attempt operation in a skate park or empty pool. Misuse voids warranty and may lead to injury or damage.
• Do not continuously spin in place; it causes dizziness and increases injury risk.
• Do not abuse your EPSILON; doing so can damage the unit and operating system, potentially leading to injury. Physical abuse, including dropping, voids the manufacturer warranty.
• Do not operate in or near puddles of water, mud, sand, stones, gravel, debris, or rough/rugged terrain.
• The EPSILON can be used on flat, even paved surfaces. If you encounter uneven pavement, lift your EPSILON over the obstruction.
• Do not ride in inclement weather: snow, rain, hail, sleet, icy roads, or extreme heat or cold.
• Bend your knees when riding on bumpy or uneven pavement to absorb shock and vibrations, helping maintain balance.
• If unsure about riding on specific terrain, step off and carry your EPSILON. Always err on the side of caution.
• Do not attempt to ride over bumps or objects greater than ½ inch, even with preparation and bent knees.
• Pay attention – look at where you are riding and be conscious of road conditions, people, property, and objects around you.
• Do not operate in crowded areas.
• Operate with extreme caution indoors, especially around people, property, and in narrow spaces.
• Do not operate while talking, texting, or looking at your phone.
• Do not ride where it is not permitted.
• Do not ride near motor vehicles or on public roads.
• Do not travel up or down steep hills.
• The EPSILON is intended for use by a single individual. DO NOT attempt to operate with two or more people.
• Do not carry anything while riding.
• Individuals with lack of balance should not attempt to operate.
• The EPSILON is recommended for riders ages 8 and older.
• At higher speeds, always consider longer stopping distances.
• Do not step forward off your EPSILON.
• Do not attempt to jump on or off your EPSILON.
• Do not attempt any stunts or tricks.
• Do not ride in dark or poorly lit areas.
• Do not ride off-road, near or over potholes, cracks, or uneven pavement/surfaces.
• Remember you are approximately 5.4 inches (13.71 cm) taller when operating. Ensure safe passage through doorways.
• Do not turn sharply, especially at high speeds.
• Do not step on the fenders.
• Avoid riding in unsafe places, including areas with flammable gas, steam, liquid, dust, or fiber that could cause fire or explosion accidents.
• Do not operate near swimming pools or other bodies of water.

⚠️ WARNING: When a hoverboard and a kart attachment (sold separately) are used together, riding uphill is NOT ADVISABLE. Attempting to ride on a steep incline above 5-10° will activate a safety mechanism that shuts down the hoverboard automatically. If this occurs, dismount, place on a flat surface, wait 2 minutes, then power the hoverboard on again.

⚠️ WARNING: To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools, or other bodies of water. Always wear shoes and never allow more than one rider at a time.

Riding Your EPSILON

FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS MAY LEAD TO DAMAGE TO YOUR EPSILON, DAMAGE TO PROPERTY, VOID YOUR MANUFACTURER WARRANTY, AND MAY CAUSE SERIOUS BODILY INJURY OR DEATH.

Before using your EPSILON, familiarize yourself with the operating procedures.

Operating Your EPSILON

Make sure the EPSILON is fully charged before initial use. For charging instructions, refer to "CHARGING YOUR EPSILON" on page 18.

Stand directly behind your EPSILON and place one foot on the corresponding foot mat. Keep your weight on the foot that is still on the ground; otherwise, the EPSILON may move or vibrate, making it difficult to step on evenly with your other foot. When ready, shift your weight to the foot already placed on the EPSILON and step on with your second foot quickly and evenly.

Diagram Description: A sequence of two images showing a person stepping onto the hoverboard. First, one foot is placed on a foot mat. Second, the other foot is placed on the other foot mat. Arrows indicate the movement and weight shift.

NOTES:

? NOTES: Try staying relaxed and step on quickly, confidently, and evenly. Imagine climbing stairs, one foot, then the other. Look up once your feet are even. The hoverboard may vibrate or spin in one direction if weight and pressure are applied to only one foot mat. THIS IS NORMAL.

Find your center of gravity. If your weight is distributed correctly on the foot mats and your center of gravity is level, you should be able to stand on your EPSILON as if standing on the ground. On average, it takes 3-5 minutes to get comfortable standing on your EPSILON and maintaining proper balance. Having a spotter will help you feel more secure. The EPSILON is an incredibly sensitive device; it senses even the slightest bit of motion. Having any anxiety or reservation about stepping on may cause you to panic and trigger unwanted movement.

When you first begin using your EPSILON, the fastest way to move in your desired direction is to focus in that direction. Thinking about where you want to go will shift your center of gravity, and that subtle movement will propel you. Your center of gravity determines your direction and speed. Stand straight up to come to a complete stop. Tilt your center of gravity in the direction you wish to move.

To turn, focus on the direction you wish to turn and stay relaxed. Apply pressure on your right foot to turn right and apply pressure on your left foot to turn left.

⚠️ WARNING: To avoid danger, do not turn sharply or at high speeds. Do not turn or ride quickly along slopes, as it may cause injury.

As you get comfortable, maneuvering becomes easier. At higher speeds, shift your weight when making turns to maintain stability.

Bend your knees if you encounter bumps or uneven surfaces, then dismount and carry your hoverboard to a safe operating surface.

Diagram Description: Three illustrations showing the hoverboard's wheels and how tilting the body affects movement: "Move Backward", "Stop", and "Move Forward".

Dismounting

Dismounting can be simple, but incorrect dismounting may cause falls. To dismount from a stopped position, lift your dominant leg up and set your foot down on the ground behind you (STEP BACK). Then, step off with your other foot.

Diagram Description: A sequence of two images showing a person dismounting the hoverboard. First, one foot is lifted off the hoverboard. Second, both feet are on the ground, away from the hoverboard.

⚠️ WARNING: Make sure to lift your feet completely off the foot mat to clear the hoverboard when stepping back to dismount. Failure to do so may send the hoverboard into a tailspin.

Speed and Weight Limitations

Speed and weight limits are set for your safety. Please abide by them.

• Maximum Speed: 7 mph
• Maximum Weight: 160 lbs
• Minimum Weight: 44 lbs

Operating Range

The EPSILON can travel up to 3 miles on a fully charged battery under ideal conditions. Factors affecting operating range include:

• Terrain: Operating range is highest on smooth, flat surfaces. Riding uphill and/or on rough terrain will significantly reduce range.
• Weight: A lighter user will have a higher operating range than a heavier user.
• Ambient Temperature: Riding and storing in recommended temperatures increases operating range, battery life, and overall performance.
• Speed and Riding Style: Moderate, consistent speed maximizes range. High speeds, frequent starts/stops, and idling decrease range.

Balance & Calibration

If your EPSILON is unbalanced, vibrating, or not turning properly, follow these steps to calibrate:

1. Place the EPSILON on flat ground or the floor. The foot mats should be even and not tilted. Ensure the charger is not plugged in and the hoverboard is turned off.
2. Press and hold the power button for 10-15 seconds. The hoverboard will turn on, and the battery indicator will light up.
3. After the light flashes 5 times consecutively, release the power button. Turn the hoverboard off and then back on. Calibration is now complete.

Safety Alerts

If a system error occurs or improper operation is performed, the device will alert the user. You will notice the running indicator light turn red and hear a beep sound, alerting you to take precaution and cease operation. The hoverboard may stop suddenly.

Common occurrences producing safety alerts include:

• Unsafe riding surfaces (uneven, too steep, unsafe, etc.).
• Battery voltage is too low.
• The EPSILON is still charging.
• During operation, the platform self-initiates to tilt due to excess speed.
• The hoverboard is overheating, or the motor temperature is too high.
• The EPSILON has been rocking back and forth for over 30 seconds.
• If the system enters protection mode, the alarm indicator will light up and the hoverboard will vibrate. This typically occurs when the battery is about to run out of power.
• If the platform is tilted forward or backward more than 10 degrees, the EPSILON will power off and stop suddenly, possibly causing the rider to lose balance or fall off.
• If tires are blocked, the EPSILON will stop after 10 seconds.
• When the battery level depletes below protection mode, the EPSILON will power off and stop after 15 seconds.
• If a high discharge current is produced (e.g., driving up a steep slope for a long period), the EPSILON will power off and stop after 15 seconds.

⚠️ WARNING: When the EPSILON turns off during a safety alert, all operation systems halt. Do not attempt to ride when the system initiates a stop. Turn your EPSILON off and back on to unlock it from a safety lock.

Charging Your EPSILON

• Ensure the charging port is clean and dry. Make sure there is no dust, debris, or dirt inside.
• Plug the charger into a grounded wall outlet. The charging indicator light on the charger will be green.
• Connect the charging cable to the power supply (100V-240V; 50 Hz/60 Hz).
• Align and connect the 3-pin charging cable into the charging port of the EPSILON. DO NOT FORCE THE CHARGER INTO THE CHARGING PORT, AS THIS MAY CAUSE THE PRONGS TO BREAK OFF OR CAUSE PERMANENT DAMAGE TO THE CHARGING PORT.
• Once attached, the charging indicator light on the charger should change to red, indicating charging.
• When the red light on your charger turns to green, the hoverboard is fully charged. A full charge may take up to 5 hours.
• If you charge the hoverboard while it is powered on, a white flashing light on the hoverboard indicates it is charging.
• After fully charging, unplug the charger from your EPSILON and the power outlet.

Battery Care / Maintenance

Battery Specifications

• Battery Type: Rechargeable lithium-ion battery
• Charge Time: Up to 5 hours
• Voltage: 36Vdc
• Initial Capacity: 2Ah

Battery Maintenance

• The lithium-ion battery is built into the EPSILON. Do not disassemble or attempt to remove the battery.
• Only use the charger and charging cable supplied by Hover-1. Using other chargers/cables may cause damage, overheating, or fire, and voids the manufacturer warranty.
• Do not connect or attach the EPSILON or battery to a power supply plug or a car's cigarette lighter.
• Do not place the EPSILON near fire or in direct sunlight. Heating can break or ignite the battery.
• Do not continue charging if it does not recharge within the specified time. This may cause the battery to become hot, rupture, or ignite.
• To preserve natural resources, recycle or dispose of batteries properly. Consult your local waste authority for information regarding recycling/disposal options.
• Do not attempt to modify, change, or replace your battery.

⚠️ WARNING: Failure to follow the safety precautions listed below could lead to serious bodily injury or death.

• Do not use your EPSILON if the battery emits odor, overheats, or leaks.
• Do not touch any leaking materials or breathe fumes.
• Do not allow children or animals to touch the battery.
• The battery contains dangerous substances. Do not open or insert anything into the battery.
• Do not attempt to charge if the battery has discharged or emits substances. Immediately distance yourself from the battery in case of fire or explosion.

⚠️ WARNING: SEEK IMMEDIATE MEDICAL ASSISTANCE IF YOU ARE EXPOSED TO ANY SUBSTANCE THAT IS EMITTED FROM THE BATTERY.

⚠️ WARNING: Risk of fire – no user serviceable parts.

⚠️ WARNING: The EPSILON is not intended for use at elevations greater than 2000 meters above sea level.

Care & Maintenance

• To avoid damage to internal circuitry, do not expose to liquid, moisture, or humidity.
• Do not use abrasive cleaning solvents.
• Do not expose to extremely high or low temperatures, as this will shorten component life, destroy the battery, and/or distort plastic parts.
• Do not dispose of the EPSILON in fire, as it may explode or combust.
• Do not let the EPSILON contact sharp objects, as this will cause scratches and damage.
• Do not allow the EPSILON to fall from high places, as this may damage internal circuitry.
• Do not attempt to disassemble the EPSILON.
• Only use the charger provided by Hover-1.

⚠️ WARNING: Avoid using water or other liquids for cleaning. If water or other liquids enter the EPSILON, it will cause permanent damage to the internal components.

⚠️ WARNING: Users who disassemble the EPSILON without permission from Hover-1 will void the warranty.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Instructions for a Class B Digital Device or Peripheral

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warranty

For warranty information, please visit www.hover-1.com.

Manufacturer: DGL Group, Ltd.

Address: 2045 Lincoln Highway, Edison, NJ 08817

Affix Serial Number Label Here: [Space for label]

Charger Type: HB3