Quick Start Guide

About this Document

This Quick Start Guide will help you set up, connect and begin operating your GoXLR.

GoXLR App

The GoXLR app is REQUIRED to operate your GoXLR. GoXLR app key features include:

• EQ, Compress, Gate and De-ess your mic
• Setup and adjust mixer controls
• Change button/screen colors
• Create and manage samples
• Save voice FX settings
• Direct access to product manuals
• Access to TC Helicon support

Minimum Hardware Requirements

PC-based Hardware:

• Core 2 DUO CPU
• Internet connection
• 1 GB RAM

Recommended Operating Systems:

• Windows 10, 32-bit or 64-bit
• Windows 11, 64-bit

* Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

* Legacy Windows versions, Windows 7 and Windows 8, 32-bit or 64-bit, requires driver v4.67.0. Application support may stop at a particular version, download will be available and labeled if this occurs.

Please Register your GoXLR

To register your GoXLR using the GoXLR app, go to the SYSTEM tab click "Help & Support", then click "Register GoXLR" to be directed to the registration webpage. Register your device and see "Warranty Terms & Condition" for specifics.

Registration of your product is REQUIRED to apply for EXTENDED WARRANTY in supported countries.

Registration of your product is NOT required to use GoXLR, update firmware, or contact support.

Get the Reference Manual

A full reference manual is available on the GoXLR product page, tc-helicon.com/gaming, under the "Documentation" heading or in the GoXLR app on the SYSTEM tab in "Help & Support".

Getting Support

If you still have questions about your GoXLR after reading this Quick Start Guide and the Reference Manual, please join our Discord for the latest FAQs and community assistance:

• Discord: HeliconGaming https://discord.gg/helicongaming
• YouTube: Find tutorials on our Youtube channel, HeliconGamingYT: https://www.youtube.com/helicongamingyt

Follow us!

• Twitter: @helicongaming, @tchelicongaming
• Instagram: @tcheliconofficial
• Facebook: @tchelicon

Controls

The GoXLR features a comprehensive set of controls for managing your audio.

• 1. SCRIBBLE STRIPS: For naming channels.
• 2. CHANNEL FADERS: Reassignable faders to control individual channel levels in your mix.
• 3. CHANNEL MUTE: Switches off the matching channel in the mixer.
• 4. VOICE FX PRESETS: Allow you to store up to six effects presets.
• 5. VOICE FX CONTROLS: Allow real-time control of the assigned effects parameter.
• 6. MEGAPHONE: Button adds distortion to your voice like a megaphone.
• 7. ROBOT: Button transforms your voice into a machine-like robot.
• 8. HARDTUNE: Tunes your voice to the sound of your music or game.
• 9. FX: Turns on or off all voice FX.
• 10. !@#$*: Button lets you instantly censor and "bleep out" your mic.
• 11. "COUGH": Mutes your microphone while the button is held or can be configured to toggle mute.
• 12. SAMPLE PADS: Hold selected samples and bumpers for instant recall. Hold a button to record a new sample, and then press to play back. Press CLEAR and then one of the four sample pads to clear that sample.
• 13. SAMPLE BANK: Organizes samples and bumpers into groups for instant recall.

Connections

• 14. XLR MIC INPUT: For audio input from professional microphones. For condenser-style microphones that require "phantom power", go to the MIC tab in the GoXLR App, open "Mic Setup", and activate the "Condenser" setting under MIC TYPE.
• 15. LINE IN: For audio input from devices such as phones, tablets, computers, etc.
• 16. MIC: Input for connection to headset microphones. Typically, this headset connection will be a pink connector.
• NOTE: If you intend to use the popular Blue Yeti* microphone, which has its own built-in headphone output, you should run that built-in headphone output into the GoXLR's MIC input. For Blue Yeti mics powered via USB, plug the USB connector directly into your computer for power, but do not select the Blue Yeti as an audio source on the computer. Instead, the Blue Yeti's headphone output will be the audio source for mixing inside GoXLR.
• 17. PHONES: Output jack for your headphones. Typically, the headphone connector will be a green connector.
• 18. LINE OUT: Allows sending audio to streaming or gaming computers for dual PC setup or other devices like speakers.
• 19. USB: For PC connection, firmware updates and remote control with GoXLR App.
• 20. OPTICAL: Input connection for previous gen SONY PlayStation or Micorosoft Xbox or HDMI audio extractors.
• 21. DC IN: Accepts power connection through the included 12 V adapter.

Setup Steps

1. Download and install the driver/application package. You may be asked to reboot during this process:
   • Go to tc-helicon.com/gaming and find the GoXLR product page.
   • Click the "Software" heading and download the latest version of GoXLR app.
   • Run installation package and follow on screen instructions.
2. When the driver and app install has completed, close the application.
3. Connect GoXLR to audio peripherals. Make sure to route analog audio cables away from power cables and power supplies. See the Connection Diagram for possible configurations. Please note a GLI (Ground Loop Isolator) may be needed for analog audio connections to/from other powered devices.
4. Connect GoXLR via USB to your computer.
5. Connect GoXLR power supply and wait for GoXLR to power up (just a few seconds).
6. Re-open the GoXLR app.
7. The bottom corner of the GoXLR app window should say "GoXLR connected via USB".
8. Open the Windows "Sound Settings" panel:
   • Under "Choose your output device", choose "System (TC-HELICON GoXLR)".
   • Under "Choose your input device", choose "Chat Mic (TC-HELICON GoXLR)".
   • These actions set your main Windows sound output to the "System" fader (slider) on GoXLR and designate your XLR MIC INPUT or 3.5 mm MIC input as your main mic input.
9. For any chat applications like Discord, Skype, TeamSpeak, In-game chat, etc.:
   • Pick "Chat Mic (TC-HELICON GoXLR)" as your INPUT device.
   • Pick "Chat (TC-HELICON GoXLR)" as your OUTPUT device.
   • These actions set your chat program's volume control to the "Chat" fader (slider) on GoXLR.
10. For music, games or other applications:
    • On the Windows "Sound Settings" panel, click on "App Volume and Device Preferences" under "Advanced Sound Options" at the bottom.
    • Make sure your game, music player, etc. is playing audio. You won't see your program listed if it's not currently making any sound.
    • Find the program you'd like to assign to a fader (slider) in the list.
    • Click the dropdown list to the right of the program name, and choose the slider you'd like that program to appear on. For example, you might pick "Music (TC-HELICON GoXLR)" for Spotify.
11. In your broadcast program, choose GoXLR's Stream Mix, either "Broadcast Stream Mix (TC-HELICON GoXLR)" or "Stream Mix (TC-HELICON GoXLR)", as your ONLY incoming audio device:
    • In OBS, go to File → Settings → Audio:
      • Choose GoXLR's Stream Mix as your Mic/Auxiliary Audio Device.
      • For ALL other devices, pick DISABLED.
    • In Streamlabs, click on the cog wheel in the top right corner:
      • Click on Audio.
      • Choose GoXLR's Stream Mix as your Mic/Auxiliarly Device 1.
      • For ALL other audio devices, pick DISABLED.
    • In XSplit choose Tools → Settings → Audio:
      • Under Microphone, choose GoXLR's Stream Mix.
      • For Audio Preview and System Sound choose NONE.
      • You may get a warning popup. Click ok!
12. These steps should get you up and running. For all other features, we have a great series of YouTube videos, an active Discord community, full user manual and wonderful support team. Please use the links in the Getting Support section to connect with us.

Connection Diagram

Refer to the diagrams for typical connection setups:

• Studio Vocal Mic connection to XLR MIC INPUT.
• External Audio Device (if applicable) connection to LINE IN.
• Stream alerts connection to LINE IN.
• Gaming Headset with Mic connection to MIC input.
• Stream broadcast from computer to LINE OUT.
• Gaming Console connection to LINE OUT.
• Dedicated Streaming Computer connection to LINE OUT.
• Blue Yeti Microphone connection via USB to computer for power, and its headphone output to GoXLR's MIC input.
• Computer connection via USB for GoXLR power and app control.

Troubleshooting

If you encounter issues, consult the following table:

Specifications

Analog Connections

• XLR In: 1 x XLR, balanced
• Phantom power: +48 V, switchable via control app
• Line In: 1 x 1/8" TRS, stereo
• Mic: 1 x 1/8" TRS, biased for computer microphone input
• Phones: 1 x 1/8" TRS, stereo
• Line Out: 1 x 1/8" TRS, stereo

Digital Connections

• USB: 1 x USB 2.0, type B
• Optical: 1 x Toslink

Controls

• Motorized faders: 4
• Backlit LCD scribble strips: 4
• Rotational encoders: 4
• Lighting: RGB
• Buttons: 24

System / Processing

• A/D - D/A conversion: 24-bit @ 48 kHz
• Effects: Reverb, Echo, Pitch Shifting, Morph (formant shifting), Megaphone, Robot, Hardtune, Sampler
• Frequency response: 10 Hz to 20 kHz, +0/-2 dB
• Dynamic range: > 110 dB
• S/N ratio: > 101 dB

Power Supply / Voltage

• Power input: Standard 12 V DC, center negative
• Adapter: < 1 A (power supply included)
• Power consumption: 12 V DC / 1 A, 10 W

Dimensions / Weight

• Dimensions (H x W x D): 82 x 285 x 174 mm (3.2 x 11.2 x 6.9")
• Weight: 1.55 kg (3.41 lbs)

FEDERAL COMMUNICATIONS COMMISSION COMPLIANCE INFORMATION

TC Helicon
GoXLR

Responsible Party Name: Music Tribe Commercial NV Inc.
Address: 122 E. 42nd St.1, 8th Floor NY, NY 10168, United States
Email Address: legal@musictribe.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Important information: Changes or modifications to the equipment not expressly approved by Music Tribe can void the user's authority to use the equipment.

Hereby, Music Tribe declares that this product is in compliance with Directive 2014/35/EU, Directive 2014/30/EU, Directive 2011/65/EU and Amendment 2015/863/EU, Directive 2012/19/EU, Regulation 519/2012 REACH SVHC and Directive 1907/2006/EC. Full text of EU DoC is available at https://community.musictribe.com/

EU Representative: Music Tribe Brands DK A/S Address: Gammel Strand 44, DK-1202 Kbenhavn K, Denmark

UK Representative: Music Tribe Brands UK Ltd. Address: 6 Lloyds Avenue, Unit 4CL London EC3N 3AX, United Kingdom