Sylvox User's Manual

General Information

To avoid damaging the television set, please observe the following safety instructions during setup and use:

• Cleaning the television set: Before cleaning, disconnect the television set. Use only a soft damp cloth or a special cleaning product for flat-screens.
• LED Display: Too much pressure on the screen can damage the television set.
• Heat/damp/humidity: The television set should not be exposed to high temperatures (radiators, open fire) or high humidity.
• Condensation: If moved from a cool area to one with a higher temperature, leave the television set for at least an hour before plugging it in. Rapid temperature changes can lead to condensation, potentially damaging the set.
• Air Circulation: To prevent overheating, ensure ventilation slots at the rear are always clear.
• Small Objects: Ensure no small objects or liquids enter the television set, as they can cause damage or fire.
• Liquids/Candles: Do not place anything holding a liquid or any candles on the television set.
• Crushing: Take care to avoid crushing fingers or other objects when turning the television set.
• Electric Supply: Use the television set only with the indicated voltage. Ensure easy access to the plug for disconnection. Do not pull the power cable; always hold the plug. Keep the power cable away from sharp edges.
• Moving the Television Set: Hold only the casing when moving the television set.
• Repairs/Accessories: Repairs and servicing must be undertaken only by authorized and trained personnel.
• Retrieve: Batteries must be disposed of only in provided containers.

⚠️ CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN

In extreme weather (storms, lightning) and long inactivity periods, disconnect the TV set from the mains. The mains plug must remain readily operable for disconnection. If not disconnected, the device will still draw power even when in standby mode or switched off.

IMPORTANT - Please read these instructions fully before installing or operating.

WARNING: Never let people (including children) with reduced physical, sensory or mental capabilities or lack of experience and/or knowledge use electrical devices unsupervised.

• The TV set is intended for Outdoor and general use, but may also be used in public places.
• It is prohibited to enclose it in a sealed box or embed it in a wall.
• Ensure ventilation is not impeded by covering or blocking openings with items like newspapers, table-cloths, or curtains.
• The power cord plug should be easily accessible.
• Do not place the TV, furniture, etc., on the power cord.
• A damaged power cord/plug can cause fire or electric shock.
• Handle the power cord by the plug; do not unplug by pulling the cord.
• Never touch the power cord/plug with wet hands.
• Never make a knot in the power cord or tie it with other cords.
• When damaged, it must be replaced by qualified personnel.

WARNING

Never place a television set in unstable or inclined locations. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions, such as educating children about the dangers of climbing on furniture.

WALL MOUNTING WARNINGS

Read the instructions before mounting your TV on the wall. Mounting Brackets are not supplied with the TV. Do not install the TV on a ceiling or an inclined wall. Use the specified wall mounting screws and accessories. Tighten screws firmly to prevent the TV from falling. Do not over-tighten the screws.

Installation

Fixed Wall Mount

Warning - Please read before installation (Mounting Brackets are not supplied with TV)

Please thoroughly read instructions before attempting installation. This mount is suitable for the 43"-75" Outdoor TVs. We advise that 2 people install the screen due to the heavy load. Please be sure the mounting surface is strong enough to hold the weight of the screen.

Step 1: Mounting Bracket to Wall

Fix the horizontal bracket into the wall with screws.

Step 2: Mounting Bracket to TV

Fix the vertical bracket on the back of the TV with screws (M8).

Step 3: Mounting TV to Bracket

Attach TV with brackets on the wall.

VESA Standard

• 43": 400 x 200 mm
• 55": 600 x 400 mm
• 65": 600 x 400 mm
• 75": 600 x 400 mm

(Note: The second set of VESA dimensions provided in the original document appears to be a duplicate or error, using the first set for consistency.)

Overview

Remote Control Overview:

• 1. REMOTE CONTROL SENSOR
• 2. POWER INDICATOR: Red: In standby mode.
• 3. SPEAKER
• 4. POWER: Press POWER button to toggle between normal and standby mode.
• MUTE: Press this button to cut off the sound of the TV set temporarily; press again to resume.
• SOURCE: Toggles between all available input sources.
• VOL+/-: Press to increase or decrease the volume. In the on-screen menu, use VOL +/- buttons as left/right arrow buttons.
• CH+/-: Press to change channels. In the on-screen menu, use CH +/- buttons as up/down arrow buttons.

Connection Port:

Please remove the waterproof panel on the back of the TV to see all the ports.

Available Ports:

• RJ45: Ethernet connection.
• OPTICAL OUT: Digital audio output.
• TV: Connected to external antenna to receive ATV/DTV programs.
• HDMI1/2/3: Connecting for HDMI signal.
• USB1/2: USB input.
• EARPHONE OUT: Connecting for headphone.

Connected Devices: Intellinet feeder, Antenna feeder, Digital Audio System, Camcorder, DVD Player, PC (HDMI-output), Blu-ray disc player.

Remote-Control Unit

Button Functions:

1. POWER: Turn the TV on and off.
2. MUTE: Cut off sound temporarily; press again to resume.
3. Digital Buttons (0-9, -): Directly select channel with digital buttons.
4. INPUT: Open the input source list.
5. NETFLIX: View NETFLIX directly if network connects.
6. YouTube: View YouTube if network connects.
7. Disney+: View Disney+ if network connects.
8. Prime Video: View Prime Video if network connects.
9. Profile: Switch profile.
10. Google Assistant: Open Google Assistant.
11. Settings: Access settings (direct or via dashboard).
12. Arrow buttons (⬆️⬇️⬅️➡️): Select on-screen menu items and change menu values.
13. OK: Confirms selection.
14. BACK: Return to the previous menu.
15. Guide: Open Live TV EPG.
16. HOME: Display the HOME page.
17. VOL+/-: Adjust the volume.
18. CH⬆️/⬇️: Change channel upward or downward.
19. INFO: Display the channel information.
20. (DTV Record): In DTV mode, press to record the TV program.
21. APPS: Display the app list.
22. LIST: Display the channel list.
23. CC: Display CC function menu in TV/AV mode.
24. (Virtual Keyboard): Press to open virtual keyboard in DTV source.
25. MTS/AUDIO: In USB mode, switch audio track; in TV mode, switch MTS or Audio Language.
26. DIGITAL MEDIA PLAYER CONTROL BUTTON: Backward, forward, play/pause, stop in USB mode.
27. COLOR BUTTONS: Used in APPS.

General Description

Installing Batteries in the Remote Control

1. Use the accessory screwdriver to remove the four screws of the battery cover and open it.
2. Insert two 1.5V AAA size batteries in correct polarity. Do not mix old or used batteries with new ones.
3. Lock the four screws on the battery box cover with a screwdriver.

Note: Batteries should last one year under normal use. Remove batteries if the remote control is not used for a long period. Do not mix battery types or old/new batteries. Do not throw batteries into fire or water. Do not expose batteries to excessive heat.

Remote Operation Range: Point the remote towards the remote control sensor of the wireless TV and use it within 7 meters.

External Connection

Antenna Connection

Antenna input impedance is 75ohm. VHF/UHF 75ohm coaxial cable can be connected directly. If using a 300ohm parallel flat feeder cable, use a 300ohm/75ohm converter.

• Antennas with 300ohm flat twin leads: Use a 75ohm - 300ohm converter.
• Antennas with 75ohm Round Leads: Use 75ohm coaxial cable.

TV Operation

1. Connect the TV to the power supply. The indicator light will be red after power-on. Press the POWER button on the remote control or TV to turn on the TV.
2. Pair the remote control with the TV. After successful pairing, you can use the Bluetooth remote control.
3. Press ⬆️/⬇️ to select the system language and press OK to confirm.
4. Press ⬆️/⬇️ to set up Google TV (requires Google account) or basic TV.
5. Scan the setup code to download the Google Home app on your phone for setup, or press ⬆️/⬇️ to set up on TV.
6. Press ⬆️/⬇️ to select your Wi-Fi network, press OK, and enter the password.
7. Accept the Google Terms of Service to improve the product experience.
8. Set your location (Country/Region).
9. Set your Time Zone.
10. Set your Daylight Saving preference (Auto, Disable, Always On).
11. Set the Tuner mode (Cable + Antenna, Antenna, Cable), or skip.
12. Double-check your settings. After confirming OK, you can use the TV.

Note: The content displayed in the image depends on your region.

Home Screen and Input Source

Home Screen

After completing the wizard settings, you can watch TV and go to the home screen.

• 1. Google Assistant/Search: Open Google Assistant or start a text search.
• 2. Favorite Applications: Icons for favorite applications are shown here. These can be added/deleted/reordered by users.

Input Source

In the HOME interface, press the ➡️ key to select the "Inputs" icon, press OK to open the input source list, then press ⬆️ to highlight an input and press OK to switch.

Under live TV, press the SOURCE button to display the list of input sources and select the desired source.

Navigating the On-Screen Menu

In the HOME interface, press the ➡️ key to select the circular settings menu icon, then press OK to confirm.

Press ⬆️/⬇️ to select what you want to set, then press OK to enter settings.

Settings

Channels & Inputs

To set Channels and Inputs:

Add channels:

1. Go to Settings > Channels & Inputs > Channels.
2. Select your signal type.
3. Select Channel Scan to start channel installation.

Inputs

Consumer Electronic Control (CEC): Allows operation of linked functions between Sylvox devices with CEC feature. Interoperability with other brands is not guaranteed.

Display & Sound

To set Picture and Sound:

• Picture Mode: Standard (normal viewing), Movie (cinematic), ECO (low power), Vivid (enhanced contrast), Sports (high action), Game (PCs/consoles).
• Screen Brightness: Adjusts LED brightness for color.
• Advanced Settings: For detailed picture settings like Color Temperature, Noise Reduction, and Picture Reset.
• Sound Mode: Standard (normal), Movie (cinematic), Music (playback), News (voice clarity), Personal (customized). Settings may vary based on broadcasting format.
• Dolby Atmos: Turn Dolby Atmos ON or OFF.
• Audio Output: Select Output Device (TV Speaker/SPDIF/Optical/HDMI-ARC) and Digital Output (Auto/Bypass/PCM/Dolby Digital Plus/ Dolby Digital).
• Digital Output Delay: Synchronizes on-screen picture and amplifier sound via digital audio (SPDIF) output by delaying the output.

Network & Internet

Setup network connection settings to use apps or network upgrade functions.

• Scanning always available: Allows Google's location service and other apps to scan for networks even when Wi-Fi is off.
• Ethernet: Set Proxy manually or configure IP settings.
• Wi-Fi Setting: Confirm Wi-Fi is on and connected. Select network and enter password if needed. Open apps or play content. If issues persist, toggle Wi-Fi off/on.
• Mobile/Tablet Hotspot: Automatically adjusts video quality to use less mobile data. Data Saver reduces usage on mobile connections, increasing watch time. Data usage alerts help monitor usage.

Accounts & Sign-in

Manage Google account and kids profile accounts.

• Google Account: Personalized space with recommendations, watchlist, and Google Assistant help.
• Add Google Account: Add multiple accounts for services. Media and activity sync across devices.
• Add a Kid: Set up a kids profile to choose apps, bedtime reminders, and screen time limits. (Availability may vary by region/device).

Privacy

This section covers privacy settings for your TV, Google account, and applications.

• Location: Google may collect location data anonymously to improve accuracy and location-based services.
• Usage & diagnostics: Automatically send diagnostic information (crash reports, usage data) to Google. Permissions can be adjusted in device settings.
• Ads: Manage ad settings, including resetting your advertising ID.
• Google Assistant: Ask questions and complete tasks. Can be turned on during initial setup or later.

Apps

App settings, including details and permissions.

System

Accessibility: Use screen reader, closed captions, Switch Access, etc.

1. From HOME, use ⬆️/⬇️ to select Settings, then OK.
2. Select System, then OK.
3. Select Accessibility, then OK.
4. Adjust items as needed.

Turn on closed captions: Preferences may not apply to all apps. Navigate to Settings > System > Accessibility > Captions. Turn on Display to show captions and choose options (size, font, color, background).

Turn on high contrast text: Navigate to Settings > System > Accessibility > High contrast text (Experimental).

Text to speech: Set Text to speech output settings. Select and set TalkBack to turn On/Off.

Use accessibility shortcuts: Quick way to turn on accessibility features. Navigate to Settings > System > Accessibility > Accessibility shortcut > Enable accessibility shortcut. By default, it turns on TalkBack. Choose Shortcut service to change included features. Use the shortcut by pressing and holding the back arrow and down buttons simultaneously for 3 seconds.

TalkBack: Google screen reader providing spoken feedback.

Change screen reader settings: Navigate to Profile Settings > Dashboard > Settings > System > Accessibility > Services > TalkBack > Configuration. Adjust speech volume, verbosity, etc.

Use a screen reader: Navigate to Profile Settings > Dashboard > Settings > System > Accessibility > Services > TalkBack > Enable > OK.

Turn on Switch Access: Navigate to Settings > System > Accessibility > Services > Switch Access > Enable > OK.

About: Check system update and TV registration information.

System (Continued)

• Reset: Restores default settings and erases all data, accounts, files, and downloaded apps.
• Date & Time: Set automatic or manual date/time, time zone, and 12/24-hour format.
• Language: Set on-screen display language.
• Keyboard: Perform keyboard settings.
• Storage: Internal shared storage, removable storage.
• Ambient mode (Digital Photo Frame): Scroll through Google Photos when not watching anything.
• Power & Energy: Set power-on behavior.
• Cast: Cast content from phones, tablets, or laptops to Google TV.
• Restart: Turns the TV off and on again, keeping all settings. For factory reset, go to Settings > System > About > Reset > Factory reset.

Remotes & Accessories

Connect Bluetooth devices like headphones or game controllers. Only one audio device can be connected at a time.

Pair a Bluetooth Device

1. From the Google TV home screen, go to Settings > Remote & Accessories > Pair accessory.
2. Ensure your device is in pairing mode.
3. Identify and select your device from the list.
4. Select Pair on the Bluetooth pairing request screen.

Note: Paired accessories appear in Settings > Remote & Accessories. You can rename or forget devices.

Reconnect a Paired Device

1. From the Google TV home screen, go to Settings > Remote & Accessories.
2. Under "ACCESSORIES", choose your device.
3. Select Connect.

Fix Problems with Connecting Bluetooth Devices

If your Bluetooth device won't connect, it could be an issue with the device or your TV.

Troubleshoot Connection Issues

1. Turn your Bluetooth device off and on again.
2. If multiple devices are paired, disconnect unused ones.
3. Unplug your TV for 10 seconds, then plug it back in. Try pairing again.
4. Check if your Bluetooth device connects to other devices (phone/tablet).
5. If it connects to other devices: Reset your Google TV to factory settings.
6. If it doesn't connect to other devices: Check for Bluetooth device software updates or contact the manufacturer.

Read Before Using Apps

(*Terms & Conditions Apply)

• App availability, content, and services may vary by device and territory. Some apps may require additional peripherals or membership fees.
• Manufacture is not responsible for interruptions of app services caused by service providers.
• Unstable internet connections may cause delays or interruptions. Applications may terminate automatically.
• Application services and updates may become unavailable. Content is subject to change by the service provider.
• Specific services may differ based on the application version installed.
• Application functionality may change in future versions.
• Some applications may not support multitasking, depending on third-party provider policies.
• Response to remote commands and on-screen display may be delayed during webpage loading.
• Copy and paste operations are not supported.
• Web browsing speed depends on the network environment.
• Playback of certain video/audio files may not be possible depending on supported codecs.
• The app store has limitations; it includes many built-in apps, but users cannot add apps from other media.

Troubleshooting

Check the countermeasures for each symptom listed below. If problems persist, contact the Customer Care Centre.

Warnings and Compliance

General Warning

Never place a television set in an unstable location, as it may fall and cause injury or death. Use recommended cabinets/stands, ensure furniture can support the TV, and prevent overhang. Do not place on tall furniture without anchoring. Keep TV away from cloth or other materials that may be between it and the furniture. Educate children about climbing dangers. The plug/appliance coupler is the disconnect device and must remain operable.

FCC Warning

This device complies with Part 15 of the FCC rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received. Changes not expressly approved by the responsible party could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with Class B digital device limits, designed to provide reasonable protection against harmful interference in residential installations. It generates, uses, and radiates radio frequency energy. If not installed/used per instructions, it may cause harmful interference to radio communications. No guarantee of no interference in a particular installation. If interference occurs, try to correct it by reorienting/relocating the antenna, increasing separation between equipment and receiver, or connecting to a different circuit. Consult a dealer or technician for help.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits for an uncontrolled environment. Install and operate with a minimum distance of 20cm between the radiator and your body.

Warranty

Customer Service Support

• Pre-sale: support@sylvoxtv.com
• After-sale: service@sylvoxtv.com
• Marketing: marketing@sylvoxtv.com
• Website: www.sylvoxtv.com
• Service Hotline: +1(866)979-5869 (Monday-Friday, 9:00 AM - 5:00 PM EST)

Warranty Policy

Returning an item:

1. Only items purchased directly from www.sylvoxtv.com and authorized resellers (Amazon, Walmart, etc.) can be returned.
2. Returns from unauthorized third-party suppliers are not accepted.
3. Contact the original vendor with order ID/proof of purchase and issue details at service@sylvoxtv.com to request return/refund/repair/replace. Sylvox will provide a shipping label.
4. Sylvox covers return shipping costs for quality-related issues for direct purchases. Contact retailers for their return policies.
5. A 20% restocking fee may apply for no-reason returns within 7 days of arrival (customer responsible for freight costs).
6. Ensure returned items are repackaged in original condition with all documentation and accessories.
7. Deductions will be made for returned products not in original packaging, with artificial damage affecting resale, or missing accessories.
8. Requests are processed upon receipt of the returned item.

Return for Refund (30 days money-back guarantee):

Contact Sylvox at service@sylvoxtv.com to submit an after-sales application. Include original order number/proof in the email. Items must be returned within 30 days in original packaging. Refunds are issued after item receipt.

Refunds

Refunds are initiated upon verification of product condition and processed based on the original payment method. Credit/debit card refunds typically appear within 7-10 business days.

What the warranty does not cover:

• (a) Wrong use or improper repair by the user.
• (b) Damage from transportation, moving, or falling after purchase.
• (c) Unavoidable external factors.
• (d) Improper use involving water or other solutions.
• (e) Failure caused by lightning or other electrical system issues.
• (f) Damage from using power supply other than specified voltage.

Warranty Period:

Sylvox repairs the TV free of charge for 12 months under normal use as per the manual. Sylvox warrants the product conforms to specifications and is free from material/workmanship defects.

Warranty Conditions:

• (a) Defects from abusive operation, negligence, accident, improper delivery/installation/application, or unintended use.
• (b) Defects from tampering, modification, adjustment, or repair by unauthorized personnel.
• (c) Replacement of accessories, consumables, or peripherals required through normal use (earphones, remotes, batteries, etc.).
• (d) Cosmetic damage from normal wear and tear, improper shipping/handling, or chemical cleaning agents.
• (e) Defects from external/environmental conditions (incorrect voltage, surges, liquid spillage, acts of nature).
• (f) Warranty claims for products with altered, illegible, or missing model/serial/UL markings.
• (g) Products used for rental, business, or commercial purposes.
• (h) Installation, consumer instruction, delivery, setup, adjustment, and/or programming charges.
• (i) Products not installed following included instructions.
• (j) Signal reception problems, burnt-in images, signal noise/echo, interference, or issues with third-party services/content.

No other entity is authorized to extend this warranty. Sylvox disclaims all other warranties, express or implied. Some states may not allow exclusion/limitation of incidental or consequential damages.

For questions, contact service@sylvoxtv.com.