Sylvox 32-inch RT32R3KGCA Smart TV User Manual

General Information

To avoid damaging the television set, please observe the following safety instructions during setup and use:

CAUTION: RISK OF ELECTRIC SHOCK ⚡ DO NOT OPEN ⚠️

In extreme weather (storms, lightning) and long inactivity periods, disconnect the TV set from the mains. The mains plug must remain readily operable for disconnection. If the TV set is not disconnected electrically, it will still draw power even in standby mode or when switched off.

Important Safety Instructions

WARNING: Never let people (including children) with reduced physical, sensory or mental capabilities or lack of experience and/or knowledge use electrical devices unsupervised.

• The TV set is intended for outdoor and general use, and may also be used in public places.
• It is prohibited to enclose it in a sealed box or embed it in a wall.
• Do not impede ventilation by covering or blocking openings with items like newspapers, table-cloths, or curtains.
• The power cord plug should be easily accessible.
• Do not place the TV, furniture, etc., on the power cord.
• A damaged power cord/plug can cause fire or electric shock.
• Handle the power cord by the plug; do not unplug by pulling the cable.
• Never touch the power cord/plug with wet hands.
• Never make a knot in the power cord or tie it with other cords.
• Damaged cords must be replaced only by qualified personnel.

WARNING

• Never place a television set in unstable or inclined locations, as it may fall, causing serious personal injury or death.
• Educate children about the dangers of climbing on furniture.

WALL MOUNTING WARNINGS

• Read instructions before mounting your TV on the wall. Mounting brackets are not supplied.
• Do not install the TV on a ceiling or an inclined wall.
• Use specified wall mounting screws and accessories.
• Tighten screws firmly to prevent the TV from falling, but do not over-tighten.

Accessories

Please ensure the following items are included with your TV. If any items are missing, please contact customer support.

• Television: The main display unit.
• Warranty Card: Contains warranty information.
• User's manual: This document.
• Remote Control: For operating the TV.
• Screwdriver: For assembly or installation.
• Adapter: Power adapter for the TV.
• Power Cord: Connects the adapter to the power outlet.
• Car charger cable: For use in a vehicle.
• Batteries (2 x AAA): For the remote control.
• Column bracket: Part of the stand assembly.
• Base: The base of the TV stand.
• Screws: For assembling the stand.

Content

This manual covers the following topics:

• TV SPECIFICATION
• INSTALLATION
• OVERVIEW
• REMOTE-CONTROL UNIT
• GENERAL DESCRIPTION
• TV OPERATION (HOME SCREEN, INPUT SOURCE, Channels & Inputs, Display & Sound, Network & Internet, Accounts & sign-in, Privacy, Apps, System, Remotes & Accessories)
• DVD
• READ BEFORE USING APPS
• TROUBLESHOOTING
• WARRANTY POLICY

TV Specification

Note: Design and specification modifications may be made at any time without prior notice; all data and dimensions are approximations.

Installation

Base bracket guide

Follow these instructions to install the TV stand:

1. Place the TV unit on a flat and clean table.
2. Fix the stand using 4 screws via screw holes B and A.
3. Fix the stand using 4 screws via screw holes D and C.

Diagram Description: Shows the back of the TV with designated screw holes (A, B, C, D) and the stand components. Screws are labeled as M4 x 8MM.

Overview

This section describes the main buttons and indicators on the TV and remote control.

TV Buttons and Indicators

• 1 SPEAKER: Audio output.
• 2 REMOTE CONTROL SENSOR: Receives signals from the remote control.
• 3 POWER INDICATOR: Red light indicates standby mode.

Remote Control Buttons

• POWER ?: Turns the TV on and off.
• MUTE ?: Temporarily cuts off sound; press again to resume.
• Digital Buttons (0-9, -): Directly select channels.
• INPUT ?️: Opens the input source list.
• NETFLIX, YouTube, Disney+, Prime Video: Direct access to streaming services (requires network connection).
• Profile: Switches user profiles.
• Google Assistant: Opens Google Assistant.
• Settings ⚙️: Accesses system settings.
• Arrow buttons (▲▼◄►): Navigate menus and select items.
• OK ✅: Confirms selection.
• BACK ⬅️: Returns to the previous menu.
• Guide: Opens the Live TV EPG (Electronic Program Guide).
• HOME: Displays the home screen.
• VOL+/-: Adjusts volume.
• CH+/-: Changes channels.
• INFO: Displays channel information.
• Record (●): Records the TV program in DTV mode.
• APPS ?: Displays the app list.
• LIST: Displays the channel list.
• A-B: Repeats a segment between points A and B.
• CC: Displays CC (Closed Caption) menu.
• TITLE: Returns to the disc title.
• Virtual Keyboard Button: Opens the virtual keyboard in DTV source.
• MTS/AUDIO: Switches audio tracks or language in USB/TV mode.
• REPEAT: Changes playback mode.
• Digital Media Player Control Buttons (⏪ ▶️ ⏸️ ⏩ ⏹️): Controls playback in USB mode.
• D.MENU: Quick navigation for Teletext or setup settings (DVD: Video DVD Menu).
• SETUP: DVD system setup.
• D.DISP: Quick navigation for Teletext or DVD information.
• COLOR BUTTONS: Used in APPS.

Overview of Connections

The TV features various ports for connecting external devices:

• DC 12V IN: For power input.
• RJ45: Ethernet connection for wired internet.
• OPTICAL OUT: Digital audio output.
• L/R OUT: Connect to amplifier or home theater audio output jacks.
• HDMI1/2: For connecting HDMI signal sources (e.g., Blu-ray players, game consoles).
• RF: Connect to an antenna or cable TV.
• USB1/2: USB input for media playback or device connection.
• EARPHONE OUT: For connecting headphones.

Diagram Description: Illustrates a Digital Audio System connection diagram showing various ports and a list of connected devices including Camcorder, DVD Player, PC (HDMI-output), and Blu-ray disc player, along with antenna and headset connections.

General Description: Installing Batteries

To install batteries in the remote control:

1. Use the provided screwdriver to remove the four screws from the battery cover and open it.
2. Insert two 1.5V AAA batteries, ensuring correct polarity. Do not mix old and new batteries or different types.
3. Secure the battery cover with the four screws using the screwdriver.

Usage Tips:

• Point the remote towards the remote control sensor, effective within 7 meters.
• Dispose of used batteries responsibly in recycling bins.

Battery Notes:

• Batteries should last approximately one year under normal use.
• Remove batteries if the remote control will not be used for a long period to prevent leakage.
• Do not mix old and new batteries or different types.
• Do not dispose of batteries in fire or water.
• Do not expose batteries to excessive heat (sunshine, fire, etc.).

External Connection: Antenna

The TV has a 75-ohm antenna input impedance.

• For VHF/UHF 75-ohm coaxial cable, connect directly to the antenna jack.
• If using a 300-ohm parallel flat feeder cable, use a 300-ohm/75-ohm converter to connect it to the antenna jack.

Diagram Description: Shows two types of antenna connections: one with 300-ohm flat twin leads requiring a 75-ohm to 300-ohm converter, and another with 75-ohm round leads using a 75-ohm coaxial cable.

TV Operation

Follow these steps to set up and operate your TV:

1. Connect the TV to the power supply. The indicator light will be red after power-on. Press the POWER ? button on the remote or TV to turn it on.
2. Pair the remote control with the TV. After successful pairing, you can use the Bluetooth remote. (To enter pairing mode, press 'Back' and 'Home' on the BT remote simultaneously for 3 seconds).
3. Press ▲/▼ to select the system language and press OK ✅ to confirm.
4. Select 'Set up Google TV' to sign in with a Google account for Google services, or choose 'Continue using basic TV' for basic functionality without a Google account.
5. Scan the setup code to download the Google Home app on your phone for setup, or press ▲/▼ to set up directly on the TV.
6. Press ▲/▼ to select your Wi-Fi network, press OK ✅, and enter the password to connect.
7. To improve the product experience, accept the Google Terms of Service by selecting 'Accept'.
8. Set your location by selecting your country/region to receive local time, climate, and other information.
9. Set your Time Zone by selecting your region.
10. Set your Daylight Saving preference (Auto, Disable, Always On).
11. Set the Tuner mode (Cable + Antenna, Antenna, Cable) or choose to skip this step.
12. Double-check your settings and press OK ✅ to finalize and use the TV.

Note: The content displayed in setup screens may depend on your region.

Home Screen and Input Source

Home Screen

After completing the initial setup, you will reach the home screen. From here you can:

• Open Google Assistant or start a text search.
• Access installed applications. Favorite applications can be added, deleted, or reordered.
• Access 'Inputs' (to select an input source) and 'Settings' (for various configurations).

Input Source

To switch between different input sources:

1. In the HOME interface, press ► to select the 'Inputs' icon and press OK ✅.
2. Press ▲/▼ to highlight the desired input source and press OK ✅ to switch.

Alternatively, under live TV, press the SOURCE button to display the list of input sources and select your desired source.

Navigating the On-Screen Menu

To access settings:

1. In the HOME interface, press the ► key to select the circular settings menu icon and press OK ✅ to confirm.
2. Press ▲/▼ to select the desired setting category (e.g., Channels & Inputs, Display & Sound, Network & Internet, Accounts & sign-in, Privacy, Apps, System) and press OK ✅.

Channels & Inputs

To set Channels and Inputs:

• Add channels: Go to Settings > Channels & Inputs > Channels. Select your signal type and then 'Channel Scan' to start installation.
• Inputs (CEC): Consumer Electronic Control (CEC) allows linked functions between Sylvox devices. Interoperability with other brands may vary.

Display & Sound

To set Picture and Sound:

• Picture: Adjust Picture Mode (Standard, Movie, ECO, Vivid, Sports, Game), Screen Brightness, and access Advanced Settings for Color Temperature, Noise Reduction, etc.
• Sound: Configure Sound Mode (Standard, Movie, Music, News, Personal), Surround Mode, and Sound Only options.
• Audio output: Select output device (TV Speaker, SPDIF, Optical, HDMI-ARC).
• Digital Output: Choose Auto, Bypass, PCM, Dolby Digital Plus, or Dolby Digital.
• Digital Output Delay: Synchronize on-screen picture and audio from an amplifier by adjusting the delay.

Network & Internet

Set up network connection settings to use apps or network upgrade functions.

• Wi-Fi: Confirm Wi-Fi is on, select your network, and enter the password.
• Ethernet: For wired internet connection. Configure Proxy and IP settings if needed.
• Scanning always available: Allows location services to scan for networks even when Wi-Fi is off.
• Mobile/Tablet Hotspot: Use your device's hotspot. The TV automatically adjusts video quality to use less mobile data. Data Saver can increase watch time.

Accounts & Sign-in

Manage your Google account and kids' profiles. Google TV profiles offer personalized recommendations and easy access to your watchlist. You can add multiple Google accounts. Set up a kids' profile to manage app access, bedtime reminders, and screen time limits.

Privacy

This section covers privacy settings for your TV, Google account, and applications.

• Location: Google may collect location data to improve accuracy and services.
• Usage & diagnostics: Automatically send diagnostic information to Google (crash reports, usage data). Permissions can be adjusted in device settings.
• Ads: Manage advertising settings, such as resetting your advertising ID.
• Google Assistant: Ask questions and complete tasks using Google Assistant.

System Settings

Access various system settings:

• Payment & Purchases: Manage accounts and purchases via the Play Store.
• Security & Restrictions: Protect your device and personal data from unknown apps.
• Apps: View app settings, details, and permissions.
• Accessibility: Enhance usability with features like screen readers, closed captions, and Switch Access.
• Captions: Turn on display captions and customize size, font, color, etc.
• High contrast text: Enable high contrast text for better readability (experimental).
• Text to speech: Configure text-to-speech output settings, including TalkBack.
• Accessibility shortcuts: Quickly enable accessibility features.
• TalkBack: A screen reader providing spoken feedback.
• Switch Access: Enable Switch Access for alternative input methods.
• About: Check system updates and TV registration information.

System Functions

• Reset: Restores the device to default settings, erasing all data, accounts, and apps.
• Date & Time: Set automatic or manual date/time, time zone, and 12/24-hour format.
• Language: Set the on-screen display language.
• Keyboard: Configure keyboard settings.
• Storage: View internal shared and removable storage.
• Ambient mode: Set the TV to display Google Photos when idle.
• Power & Energy: Configure power-on behavior.
• Cast: Cast content from phones, tablets, or laptops to your Google TV.
• Restart: Turns the TV off and on again, keeping settings. For a factory reset, navigate to Settings > System > About > Reset > Factory reset.

Remotes & Accessories

Connect Bluetooth devices like headphones or game controllers. Only one audio device can be connected at a time.

Pair a Bluetooth Device

1. Go to Settings > Remote & Accessories > Pair accessory.
2. Ensure your device is in pairing mode.
3. Select the device from the list and press 'Pair'.

Paired accessories can be renamed or forgotten in Settings.

Reconnect a Paired Device

1. Go to Settings > Remote & Accessories.
2. Under 'ACCESSORIES', choose your device.
3. Select 'Connect'.

Troubleshoot Connection Issues

• Turn the Bluetooth device off and on again.
• Disconnect unused paired devices.
• Unplug the TV for 10 seconds and plug it back in.
• Check if the Bluetooth device connects to other devices (e.g., a phone).
• If it connects to other devices but not the TV, reset the Google TV to factory settings.
• If it doesn't connect to any devices, check for Bluetooth device software updates or contact the manufacturer.

DVD Operation

To select DVD mode:

1. Press the SOURCE button on the remote.
2. Use the direction keys to select 'DVD' and press ENTER.

To access DVD setup functions, press the DVD SETUP button.

System Setup Options:

• TV SYSTEM: NTSC/PAL/AUTO.
• POWER RESUME: Turns power resume function on or off.
• TV TYPE: Screen ratio options (PS 4:3 Pan Scan, Normal/PS 4:3 Letter Box, Wide 16:9).
• PASSWORD: Enter '0000'.
• RATING: Disc options.
• DEFAULT: Resets the DVD player to factory default settings.

Language Setup Options:

• OSD LANGUAGE: Sets the On-Screen Display language.
• AUDIO LANG: Selects the DVD audio language.
• SUBTITLE LANG: Chooses subtitle language; can hide subtitles if supported by the disc.
• MENU LANG: Sets the menu language.

Audio Setup:

• AUDIO OUT: Select audio output.
• KEY: Function key selection.
• DUAL MONO: Select audio mode.

Read Before Using Apps

(*Terms & Conditions Apply)

• App availability, features, and services may vary by device and territory. Some apps may require additional peripherals or membership fees.
• Service and content availability are subject to change without notice.
• The manufacturer is not responsible for interruptions to app services caused by service providers.
• Unstable internet connections can cause delays or interruptions. Applications may terminate automatically.
• App services and updates may become unavailable.
• Application content is subject to change by the service provider.
• App functionality may change in future versions.
• Some applications may not support multitasking due to third-party policies.
• Response to remote commands and on-screen display may be delayed during webpage loading.
• Copy and paste operations are not supported.
• Web browsing speed depends on the network environment.
• Certain video/audio files may not play due to codec limitations.
• The Apps store has limitations; while it includes many built-in apps, users cannot add apps from other media.

Troubleshooting

Check the following solutions for common symptoms. These issues may be due to incorrect adjustment rather than malfunction. Contact Customer Care if problems persist.

Warnings

General Safety Warnings

• Never place a television set in an unstable location; it may fall, causing serious injury or death.
• Use cabinets or stands recommended by the manufacturer.
• Ensure furniture can safely support the TV and that the TV does not overhang the edge.
• Anchor furniture and the TV to a suitable support if placing on tall furniture.
• Do not place cloth or other materials between the TV and supporting furniture.
• Educate children about the dangers of climbing on furniture.
• If relocating an existing TV, apply the same considerations.
• The plug or appliance coupler serves as the disconnect device and must remain readily operable.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device. These limits provide reasonable protection against harmful interference in residential installations. If this equipment causes harmful interference to radio or television reception, try the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to a different circuit than the receiver.
• Consult the dealer or an experienced radio/TV technician.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits for an uncontrolled environment. It should be installed and operated with a minimum distance of 20cm between the radiator and your body.

Warranty Policy

Thank you for purchasing this Sylvox product. Sylvox offers a 12-month free warranty.

For questions, contact customer support via email (support@sylvoxtv.com, service@sylvoxtv.com) or visit the website (www.sylvoxtv.com). Service Hotline: +1(866)979-5869 (Monday-Friday, 9:00 AM-5:00 PM EST).

Returning an Item:

• Only items purchased directly from www.sylvoxtv.com or authorized resellers are eligible for return.
• Returns from unauthorized third-party suppliers are not accepted.
• Contact the original vendor with order ID/proof and product issue details at service@sylvoxtv.com to request a return/refund/repair/replace. Sylvox will provide a shipping label.
• Sylvox covers return shipping costs for quality-related issues for direct purchases. For retailer purchases, contact the retailer.
• A 20% restocking fee may apply for returns without reason within 7 days of arrival (customer responsible for freight costs).
• Ensure returned items are in original condition with all documentation and accessories. Deductions may apply for damaged packaging or missing accessories.

Refunds (30-day money-back guarantee):

Contact service@sylvoxtv.com to initiate an after-sales application. Include original order number/proof. Refunds are processed after item receipt and verification. Credit card refunds typically appear within 7-10 business days.

Warranty Coverage Exclusions:

• Improper use, repair by unauthorized persons, or damage from abuse, negligence, accidents, shipment, or improper installation/application.
• Tampering, modification, or adjustment by unauthorized persons.
• Replacement of accessories, consumables, or peripheral items (e.g., batteries, earphones).
• Cosmetic damage from normal wear and tear, improper handling, or chemical cleaning agents.
• Damage from external/environmental conditions (incorrect voltage, liquid spillage, acts of nature).
• Products with altered, illegible, or missing model/serial numbers or UL markings.
• Products used for rental, business, or commercial purposes.
• Installation, instruction, delivery, setup, adjustment, or programming charges.
• Products not installed following installation instructions.
• Signal reception problems, screen burn-in, signal noise, echo, interference, or issues with third-party provided services/content.

No other entity is authorized to extend this warranty. Sylvox disclaims all other warranties, express or implied, except as prohibited by law. Some states may not allow limitations on incidental or consequential damages.

For questions, contact service@sylvoxtv.com.