Sylvox Bathroom TV
USER'S MANUAL
General Information
To avoid damaging the television set, please observe the following safety instructions during setup and use:
- Cleaning: Disconnect the TV before cleaning. Use only a soft damp cloth or a special cleaning product for flat-screens. Avoid applying excessive pressure on the screen.
- Environment: Do not expose the TV to high temperatures (radiators, open fire) or areas with high humidity.
- Condensation: If moved from a cool to a warmer area, allow the TV at least one hour to acclimatize before plugging it in to prevent condensation damage.
- Air Circulation: Ensure ventilation slots at the rear are always clear to prevent overheating.
- Small Objects & Liquids: Prevent small objects or liquids from entering the TV to avoid damage or fire.
- Crushing: Be careful to avoid crushing fingers or objects when moving the TV.
- Electric Supply: Use only the specified voltage. Ensure the power plug is easily accessible for disconnection. Do not pull the power cable; always grasp the plug. Keep the power cable from being kinked or placed over sharp edges.
- Moving: Hold only the casing when moving the TV.
- Repairs: Servicing must only be undertaken by authorized and trained personnel.
- Battery Disposal: Dispose of batteries only in provided containers.
- Extreme Weather/Inactivity: Disconnect the TV from the mains during storms, lightning, or long periods of inactivity. The mains plug must remain readily operable for disconnection. The device may still draw power in standby mode if not disconnected.
Important Safety Warnings
WARNING: Never allow people (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, to use electrical devices unsupervised.
- Ensure at least 5cm of free space around the TV for ventilation. Do not cover or block ventilation openings.
- The power cord plug must be easily accessible. Do not place the TV or furniture on the power cord. A damaged cord/plug can cause fire or electric shock. Handle the cord by the plug, never pull the cord. Never touch the cord/plug with wet hands. Do not tie knots in the cord or tie it with other cords. Damaged cords must be replaced by qualified personnel.
- Do not expose the TV to liquids. Do not place objects filled with liquids (e.g., vases) on or over the TV.
- Do not place open flames (e.g., lit candles) on or near the TV.
- Do not place heat sources (e.g., electric heaters, radiators) near the TV.
- Do not place the TV on the floor or inclined surfaces.
- Keep plastic bags out of reach of children and domestic animals to prevent suffocation.
- Do not dispose of batteries in fire or with hazardous materials.
- Batteries must not be exposed to excessive heat (sunshine, fire). Seek immediate medical attention if batteries are suspected to have been swallowed or placed inside the body.
Wall Mounting Warnings
Read mounting instructions before installation. Do not install on an incline. Use specified screws and accessories. Tighten screws firmly but do not over-tighten. A falling TV can cause serious injury or death. Educate children about the dangers of climbing on furniture.
Accessories
Please ensure the following items are included with your TV. Contact us if any items are missing:
- Television
- Wall bracket
- User's manual
- Warranty Card
- Remote Control
- Screwdriver
- Adapter
- Batteries (AAA x 2)
- Remote control base
- Fixed fittings
Specifications
| Model | BT24A1KGGB | BT32A1KGGB |
|---|---|---|
| Display Size | 24" | 32" |
| Display Screen Type | LED | LED |
| Power adaptor | DC 12V 4A | DC 12V 6A |
| The maximum resolution | 1920 X 1080 | |
| Power Consumption(Max) | 30W | 58W |
| Sound output(Max) | 2 x 5W | |
| Product Dimensions (Include base bracket) | 23.50 x 16.00 x 1.65 inch | 31.04 x 19.90 x 2.00 inch |
| Operation environment temperature | 0°C-40°C | |
Note: Design and specification modifications may be made at any time without prior notice; all data and dimensions are approximations.
Overview
Front of TV
- POWER INDICATOR: Red indicates standby mode.
- REMOTE CONTROL SENSOR: Point the remote towards this sensor.
Remote Control Buttons
- POWER: Turns the TV on or off.
- SOURCE: Opens the input source list.
- MUTE: Temporarily cuts off TV sound; press again to resume.
- CH-/+: Changes channels. In menus, acts as up/down arrow buttons.
- VOL-/+: Adjusts volume. In menus, acts as left/right arrow buttons.
Back of TV Connections
The rear panel features the following connection ports:
- RF: Connects to an external antenna for ATV/DTV programs.
- USB: For USB input.
- RJ45: Ethernet connection.
- OPTICAL OUT: Digital audio output.
- HDMI: For connecting HDMI signals.
- L/R OUT: Connects to audio output jacks on an amplifier or home theater system.
- DC 12V: DC power input.
Supporting Signals (HDMI)
| PRESET MODE (HDMI) | Resolution | V.Freq.(Hz) | H.Freq.(KHz) |
|---|---|---|---|
| 1 | 640x480 | 59.94 | 31.469 |
| 2 | 720x480 | 59.94 | 31.469 |
| 3 | 720x576p | 50 | 31.25 |
| 4 | 800x600 | 60 | 37.9 |
| 5 | 1280x720p | 60 | 45 |
| 6 | 1920x1080i | 60 | 33.75 |
| 7 | 1920x1080p | 60 | 67.5 |
Installation
Precautions during installation
Install the TV host after the unit bus is installed. If the wall is difficult to process, do it before installation. Confirm the TV's installation position to avoid interfering with wiring or faucets. Avoid ribs on the wall when positioning mounting holes. Be careful not to injure yourself on the bracket's edges when using it.
Matters needing attention when unpacking
The mounting bracket is attached to the TV main body at the factory. When disassembling, lift the bottom side and pull out the upper claw.
Marking Holes
- Place installation fittings in the predetermined position on the bathroom wall. Note the size difference between the bracket and the TV. Ensure the wall is flat.
- Draw a reticle on the wall according to the bracket's engraved lines.
- Mark the mounting hole positions (position 7 on the bracket).
[Diagram showing marking positions for screw holes]
Draw a crosshair according to the reference line. Ensure the bracket is horizontal when attaching it.
Drilling Wiring Holes
Using the intersection point of the reticle as the center, punch holes for wiring (diameter 40mm-60mm).
[Diagram showing wiring hole drilling]
Installing Support
Make a bottom hole where the screw will be driven. Use appropriate screws/fixers based on the wall material and state. Punch holes in the marked positions. For attached screws, pre-drill a hole of approximately 3.0mm.
Drive the threaded sleeve into the hole and fix it with the screw mounting bracket.
[Diagram showing bottom hole creation and bracket fixing]
[Warning icon] Please be careful not to let screws damage pipes in the wall.
Cable Jumper
Lead out the cable
Lead the cable out from the wiring hole (approx. 200-300mm). Do not pull the cable hard to avoid disconnection.
Cable jumper connection
Connect the cable to the back of the TV host. After connection, wrap self-fluxing tape around each connector for waterproof measures. Do not re-plug the cable when the power box is electrified, as this may lead to failure.
[Diagram showing cable connection and waterproofing]
Place the TV in a stable, secure location. Be careful not to damage the screen surface.
Temporarily Set the TV Main Body
Perform initial setting and action confirmation
Install the TV main body onto the installation fitting:
- Align the TV main body's slot with the two claws on the upper part of the mounting bracket.
- [Diagram showing alignment and hanging the TV body] Hang the main body on the upper jaw, then aim at the lower part.
- Fix the lower part of the mounting bracket at 2 places with screws.
[Diagram showing fixing the lower bracket with screws]
Remote-Control Unit
Installing Batteries
- Use the accessory screwdriver to remove the four screws on the battery cover of the remote controller and open it.
- Insert two 1.5V AAA batteries, ensuring correct polarity. Do not mix old and new batteries.
- Replace the battery cover and secure it with the four screws. Keep the screwdriver.
[Diagram showing battery installation]
Point the remote towards the remote control sensor within 7 meters.
[Note icon] Dispose of used batteries properly in recycling bins.
Remote Control Buttons
- POWER: Turns the TV on/off.
- MUTE: Temporarily mutes/unmutes sound.
- Digital Buttons (0-9, -): Directly select channels.
- INPUT: Opens the input source list.
- NETFLIX: Accesses Netflix (requires network connection).
- YouTube: Accesses YouTube (requires network connection).
- Disney+: Accesses Disney+ (requires network connection).
- Prime Video: Accesses Prime Video (requires network connection).
- Profile: Switches user profiles.
- Google Assistant: Opens Google Assistant.
- Settings: Accesses system settings.
- Arrow buttons (▲▼◄►): Navigate on-screen menus and select items.
- OK: Confirms selection.
- BACK: Returns to the previous menu.
- Guide: Opens the Live TV Electronic Program Guide (EPG).
- HOME: Displays the HOME screen.
- VOL+/-: Adjusts volume.
- CH+/-: Changes channels.
- INFO: Displays channel information.
- [Record button]: Records the TV program in DTV mode.
- APPS: Displays the app list.
- LIST: Displays the channel list.
- CC: Displays the Closed Caption menu.
- [Keyboard button]: Opens the virtual keyboard in DTV source.
- MTS/AUDIO: Switches audio tracks or languages.
- DIGITAL MEDIA PLAYER CONTROL BUTTONS: Playback controls (backward, forward, play/pause, stop) for USB media.
- COLOR BUTTONS: Used within APPS.
TV Operation
Connect the TV to power; the indicator light will turn red. Press the POWER button on the remote or TV to turn it on.
Remote Pairing: Press and hold 'Back' and 'Home' on the BT remote simultaneously for 3 seconds to enter pairing mode. After successful pairing, the remote can control the TV.
Initial Setup
- Select system language and press OK.
- Choose between 'Set up Google TV' (requires Google account for services like recommendations and Google Assistant) or 'Continue using basic TV'.
- Google TV Setup: Scan the setup code to download the Google Home app on your phone or select 'Set up on TV instead'.
- Wi-Fi Connection: Select your Wi-Fi network, enter the password, and confirm connection.
- Terms of Service: Review and accept the Google Terms of Service to enhance product experience.
- Location: Set your location for local time, climate, and other information.
- Time Zone: Select your time zone.
- Daylight Saving: Configure Daylight Saving settings (Auto, Disable, Always On).
- Tuner Mode: Select the tuner mode (Cable + Antenna, Antenna, Cable) or skip.
- Check Settings: Review your settings and press OK to finalize.
[Note icon] The content displayed may vary based on your region.
Home Screen & Navigation
After setup, you can watch TV or access the Home screen. In Live TV mode, press SOURCE to see input options.
Navigating the On-Screen Menu
- From the Home screen, press the [Settings icon] to open the settings menu.
- Use arrow buttons to select desired settings and press OK.
Input Source Selection
From the HOME interface, select the 'Inputs' icon and press OK. Highlight an input and press OK to switch.
Settings Menu
The settings menu allows configuration of various aspects:
- Channels & Inputs: Manage channels and external inputs.
- Display & Sound: Adjust picture, screen, and sound settings.
- Network & Internet: Configure network connections.
- Accounts & Sign-in: Manage Google accounts and profiles.
- Privacy: Review privacy settings.
- Apps: Manage app permissions and access.
- System: Access system updates, language, and accessibility features.
- Remotes & Accessories: Manage connected Bluetooth devices.
Dashboard
The Google TV dashboard is a central hub for settings, notifications, and picture adjustments. Press DASHBOARD on the remote to access it from the Home screen. Use arrow buttons to navigate menus and select items.
Channels & Inputs
Add Channels
- Go to Settings > Channels & Inputs > Channels.
- Select your signal type.
- Select Channel Scan to begin installation.
Inputs (CEC)
Consumer Electronic Control (CEC) enables linked functions between compatible devices. Interoperability with other brands is not guaranteed.
Display & Sound
Picture Settings
- Picture Mode: Options include Standard, Movie, ECO, Vivid, Sports, Game for different viewing experiences.
- Screen Brightness: Adjusts LED brightness for overall color brilliance.
- Advanced Settings: Access detailed settings like Color Temperature, Noise Reduction, and Picture Reset.
Sound Settings
Configure sound settings based on broadcasting format:
- Sound Mode: Standard, Movie, Music, News, Personal.
- Audio Output: Select output device (TV Speaker, SPDIF, Optical, HDMI-ARC).
- Digital Output: Options include Auto, Bypass, PCM, Dolby Digital Plus, Dolby Digital.
- Digital Output Delay: Synchronizes on-screen picture and audio by delaying the digital audio output. Higher values increase delay.
Network & Internet
Set up network connections for apps and updates.
Wi-Fi Setup
- Ensure Wi-Fi is on and connected to the correct network.
- If not connected, select the desired network and enter the password.
- Open an app and play content to test the connection.
[Note icon] If issues persist, toggle Wi-Fi off and on.
Mobile/Tablet Hotspot
Use your device's hotspot to connect the TV. Data Saver can optimize mobile data usage.
Scanning
Allows Google's location service to scan for networks even when Wi-Fi is off.
Ethernet
Configure Proxy settings and IP settings for network connection.
Accounts & Sign-in
Manage your Google account and kids' profiles. Google TV profiles offer personalized recommendations and Assistant access. You can add multiple accounts. Kids profiles allow setting app usage, bedtime reminders, and screen time limits.
Privacy
This section covers privacy settings for your TV, Google account, and applications.
- Location: Google may collect anonymized location data to improve services.
- Usage & Diagnostics: Automatically sends diagnostic information to Google. Permissions can be adjusted in device settings.
- Ads: Manage ad settings, including resetting your advertising ID.
- Google Assistant: Access Google Assistant for questions and tasks.
- Payment & Purchases: Manage purchases via the Play Store or web links.
- Security & Restrictions: Be aware of risks from unknown sources; you are responsible for device/data damage.
Apps
Manage app settings, check details, and permissions.
System
Accessibility
Enhance usability with features like screen readers, closed captions, Switch Access, and high contrast text.
- Navigate to Settings > System > Accessibility.
- Adjust desired accessibility features.
Closed Captions
Customize caption size, font, color, and background. Preferences may not apply to all apps.
High Contrast Text
Enable high contrast text for improved readability (experimental).
Text to Speech
Configure text-to-speech output settings, including TalkBack.
Accessibility Shortcuts
Enable shortcuts for quick access to accessibility features. Press and hold Back + Down buttons for 3 seconds to activate.
TalkBack
TalkBack provides spoken feedback for using the device without looking at the screen. Configure settings like speech volume and verbosity.
Switch Access
Enable Switch Access for alternative navigation methods.
About
Check system update and TV registration information.
Reset
Restores the device to default settings, erasing all data, accounts, files, and apps.
Date & Time
Set date, time, time zone, and 24-hour format. Automatic settings are available if connected to a network.
Language
Set the on-screen display language (English, Español, Français available).
Keyboard
Configure keyboard settings.
Storage
View internal shared and removable storage.
Ambient Mode (Digital Photo Frame)
Display Google Photos when the TV is idle.
Power & Energy
Configure power-on behavior.
Cast
Cast content from phones, tablets, or laptops to the Google TV.
Restart
Reboots the TV without changing settings. For a factory reset, navigate to Settings > System > About > Reset > Factory reset.
Remotes & Accessories
Connect Bluetooth devices like headphones or game controllers. Only one audio device can be connected at a time.
Pair a Bluetooth Device
- Go to Settings > Remote & Accessories > Pair accessory.
- Ensure your device is in pairing mode.
- Identify and select your device from the list.
- Confirm the pairing request.
[Note icon] Paired accessories appear in Settings > Remote & Accessories. You can rename or forget devices.
Reconnect a Paired Device
- Go to Settings > Remote & Accessories.
- Select your device under 'ACCESSORIES'.
- Select Connect.
Troubleshoot Connection Issues
If a Bluetooth device won't connect, try the following:
- Turn the Bluetooth device off and on again.
- Disconnect unused paired devices.
- Unplug the TV for 10 seconds, then plug it back in. Try pairing again.
- Check if the Bluetooth device connects to other devices (phone, tablet).
- If it connects to other devices, reset your Google TV to factory settings.
- If it does not connect to other devices, check for device software updates or contact the manufacturer.
Read Before Using Apps
(*Terms & Conditions Apply)
App availability and features may vary by device, region, and require subscriptions or additional peripherals. Sylvox is not responsible for service interruptions caused by third-party providers. Unstable internet connections may cause app issues. Application content and functionality may change. Some apps may not support multitasking. Webpage loading and remote response times may vary. Copy/paste is not supported. Web browsing speed depends on the network environment. Video/audio playback may be limited by codec support. The app store has built-in apps but does not allow adding apps from other media.
Troubleshooting
Check the following solutions for common symptoms. Many issues may be due to incorrect settings rather than malfunctions.
| Symptoms | Possible Solutions |
|---|---|
| No power | Check power cord and outlet. Unplug and replug the TV after 60 seconds. |
| No picture | Check antenna connection. Tune to another station if experiencing issues. Adjust contrast and brightness. |
| Good picture but no sound | Increase volume. Check if MUTE is on. Check sound settings. Ensure external device volumes are adequate. Verify cable connections (AVI, Component, DVI to HDMI) and ensure audio cables are connected. Make sure headphone jack is not connected. |
| Good sound but abnormal color or no picture | Check antenna connection and condition. For Component input, check connections for looseness or incorrect wiring. |
| No response to remote control | Replace remote control batteries. Clean the remote control lens. Ensure the distance to the TV is within 8m and the path is clear. |
| Colored dots may be present on the screen | This is a characteristic of LED screens (high pixel density) and not a malfunction. |
| Picture is breaking up | Keep TV away from noisy electrical sources. Minimize interference from electrical atmospheric conditions. Ensure space between optional equipment and TV. Check antenna and connections. Keep antenna away from power/input cables. |
| After Auto Tuning only some channels are available | Check if your area supports Digital Video Broadcasts. Retune or manually tune channels. Verify antenna type. Check if channels are blocked in settings. |
| Channel cannot be selected | Check USB cable and power supply connection. Ensure USB disk is formatted (FAT32) and compatible. |
| USB not playing | Check USB cable and power supply connection. Ensure USB disk is formatted (FAT32) and compatible. |
| Picture is distorted (macroblock, etc.) | Video content compression can cause distortion, especially with fast-moving scenes. |
| Noise from speaker | Check cable connections, ensure video cables are not connected to audio inputs. Low signal levels can cause sound distortion. |
| TV turns off automatically | Check if Off Timer or Sleep Timer is enabled in Setup. The TV may turn off after 10 minutes of no signal. |
| TV turns on automatically | Check if the On Timer is enabled in Setup. |
| Picture is not shown in full screen | Black bars may appear on HD channels displaying SD (4:3) content or on movies with different aspect ratios. Adjust picture size on the external device or TV to full screen. |
FCC Warning
This device complies with FCC Part 15 rules. Operation is subject to conditions preventing harmful interference. Modifications not approved by the responsible party may void user authority. This equipment complies with FCC limits for Class B digital devices, designed for reasonable protection against interference in residential installations. It generates, uses, and radiates radio frequency energy; improper installation may cause interference. If interference occurs, try reorienting the antenna, increasing separation, connecting to a different circuit, or consulting a dealer/technician.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits for uncontrolled environments. Install and operate with at least 20cm separation between the radiator and your body.
WARNING
Never place a TV in an unstable location. Ensure furniture can support the TV and prevent overhang. Anchor furniture and TV to a suitable support. Educate children about climbing dangers. Apply these precautions if relocating an existing TV. The power plug is the disconnect device and must remain operable.
Warranty
Sylvox offers a 12-month free warranty. Contact customer service for assistance.
Customer Service Support
- Pre-sale: support@sylvoxtv.com
- After-sale: service@sylvoxtv.com
- Marketing: marketing@sylvoxtv.com
- Website: www.sylvoxtv.com
- Service Hotline: +1(833)379-5869 (Monday-Friday, 9:00 AM - 5:00 PM EST)
Warranty Policy
Returning an Item:
- Only items purchased directly from www.sylvoxtv.com or authorized resellers are eligible for return.
- Unauthorized third-party purchases are not accepted.
- Contact the original vendor with order ID/proof and product issue details at service@sylvoxtv.com to request return/refund/repair/replace before sending. Sylvox will provide a shipping label.
- Sylvox covers return shipping costs for quality issues.
- For no-reason returns within 7 days of arrival, a 20% restocking fee may apply, with the customer responsible for freight costs.
- Ensure returned items are in original packaging with all documentation and accessories.
- Deductions may apply for items not in original packaging or with artificial damage affecting resale.
- Requests are processed upon receipt of the returned item.
Refunds (30-Day Money-Back Guarantee):
Contact service@sylvoxtv.com for return instructions and a shipping label. Include original order number/proof. Refunds are processed after item receipt and verification. Allow 7-10 business days for credit card refunds.
Warranty Coverage Exclusions:
- Improper use, repair by unauthorized personnel.
- Damage from transportation, moving, or dropping after purchase.
- Unavoidable external factors.
- Damage from water or other liquids.
- Damage from lightning or electrical system issues.
- Damage from using incorrect voltage.
- Tampering, modification, or unauthorized repair.
- Replacement of accessories, consumables (earphones, batteries, etc.).
- Cosmetic damage from normal wear and tear or improper handling.
- Damage from external/environmental conditions (incorrect voltage, surges, liquid spillage, acts of nature).
- Products with altered, illegible, or missing model/serial numbers.
- Products used for rental, business, or commercial purposes.
- Installation, instruction, delivery, setup, adjustment, or programming charges.
- Products not installed according to instructions.
- Signal reception problems, image burn-in, signal noise, interference, or issues with third-party services/content.
Sylvox disclaims all other warranties, express or implied, except as stated.
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