USER'S MANUAL

General Information

To avoid damaging the television set, please observe the following safety instructions during setup and use.

Cleaning the television set

Before cleaning, disconnect the television set. Use only a soft damp cloth or a special cleaning product for flat-screens.

LED Display

Too much pressure on the screen can damage the television set.

Heat/damp/humidity

The television set should not be exposed to high temperatures (radiators, open fire). The television set should not be used in areas with high humidity.

Condensation

If moved from a cool area to one with a higher temperature, the television set should be left for at least an hour before plugging it in. A rapid change of temperature can lead to the formation of condensation in the television set itself. This can lead to damage if the television set is in use.

Air Circulation

To prevent overheating of the television set, the ventilation slots at the rear should always be clear.

Small Objects

It is important to ensure that no small objects or liquids enter the television set. They can cause damage or even fire.

Liquids/Candles

Do not place anything holding a liquid or any candles on the television set.

Crushing

Take care to avoid crushing fingers or other objects when turning the television set in any direction.

Electric Supply

Use the television set only with the voltage indicated in the specifications. Ensure that there is easy access to the plug and that the television set can always be disconnected from the electricity supply.

Do not disconnect the television set by pulling the power cable. Always take hold of the plug. The power cable must not be kinked or placed over sharp edges.

Moving the Television Set

Repairs/Accessories

Repairs and servicing must be undertaken only by authorised and trained personnel.

Retrieve

In accordance with the Batteries Regulation, batteries are to be disposed of only in containers provided for this purpose.

In extreme weather (storms, lightning) and long inactivity periods (going on holiday) disconnect the TV set from the mains. The mains plug is used to disconnect TV set from the mains and therefore it must remain readily operable. If the TV set is not disconnected electrically from the mains, the device will still draw power for all situations even if the TV is in standby mode or switched off.

Important Safety Instructions

IMPORTANT - Please read these instructions fully before installing or operating.

WARNING: Never let people (including children) with reduced physical, sensory or mental capabilities or lack of experience and / or knowledge use electrical devices unsupervised.

• The TV set is intended for Outdoor and similar general use but may also be used in public places.
• It is prohibited to enclose it in a sealed box or embed it in a wall.
• The ventilation should not be impeded by covering or blocking the ventilation openings with items, such as newspapers, table-cloths, curtains, etc.
• The power cord plug should be easily accessible.
• Do not place the TV, furniture, etc. on the power cord.
• A damaged power cord/plug can cause fire or give you an electric shock.
• Handle the power cord by the plug, do not unplug the TV by pulling the power cord.
• Never touch the power cord/plug with wet hands as this could cause a short circuit or electric shock.
• Never make a knot in the power cord or tie it with other cords.
• When damaged, it must be replaced; this should only be done by qualified personnel.

WARNING

Never place a television set in unstable or inclined locations. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such, Educating children about the dangers of climbing on furniture to reach the television set or its controls.

WALL MOUNTING WARNINGS

Read the instructions before mounting your TV on the wall. Mounting Brackets are not supplied with TV. Do not install the TV on a ceiling or on an inclined wall. Use the specified wall mounting screws and other accessories. Tighten the wall mounting screws firmly to prevent the TV from fall. Do not over-tighten the screws.

Accessories

Please make sure the following items are included with your TV. If any items are missing, please contact us.

* The product may have already been equipped with some accessories.

• Television: The main display unit.
• Warranty Card: A document detailing the warranty terms and conditions.
• User's manual: This guide.
• Adapter: A power adapter to supply electricity to the TV.
• Power Cord: Cable to connect the adapter to a power outlet.
• Car charger cable: A cable to power the TV from a vehicle's 12V socket.
• Remote Control: Wireless device for operating the TV.
• Screwdriver: A tool provided for assembly or maintenance.
• Batteries (2 x AAA): Power source for the remote control.
• Column bracket: A component used for stand assembly or wall mounting.
• Base: The bottom part of the TV stand.
• Screws: Fasteners for assembling the stand or mounting the TV.

Content Overview

• TV SPECIFICATION (Page 1)
• INSTALLATION (Page 2)
• OVERVIEW (Pages 3-4)
• REMOTE-CONTROL UNIT (Page 5)
• GENERAL DESCRIPTION (Page 6)
• TV OPERATION (Pages 7-19)
• DVD (Pages 20-21)
• READ BEFORE USING APPS (Page 22)
• TROUBLESHOOTING (Pages 23-25)
• WARRANTY POLICY (Pages 26-28)

TV Specification

Note: Design and specification modification may be made at any time without prior notice; all data and dimensions are approximations.

Installation

Overview

TV Front Panel

The front of the TV has the following components:

• 1. SPEAKER: The integrated speaker for audio output.
• 2. REMOTE CONTROL SENSOR: Infrared receiver for remote control signals.
• 3. POWER INDICATOR: A light that indicates the TV's power status. It is red in standby mode.

Remote Control Buttons (Overview)

Key buttons on the remote control include:

• VOL+/-: Press to increase or decrease the volume.
• CH+/-: Press to change channels.
• SOURCE: Change and select the desired input source.
• MUTE: Press to temporarily mute the TV's sound. Press again to resume.
• POWER: Press this button to turn the TV on or off.
• Eject DVD (8): Ejects the DVD from the player.
• Open/close DVD (9): Opens or closes the DVD tray.

Note: In the on-screen menu, VOL +/- buttons function as left/right arrow buttons, and CH +/- buttons function as up/down arrow buttons.

Overview

TV Connections and Ports

The TV features a variety of ports for connecting external devices:

• DC 12V IN: For power input, likely from an adapter or vehicle.
• RJ45: Ethernet connection for network access.
• OPTICAL OUT: Digital audio output.
• L/R OUT: Analog audio output for connecting to amplifiers or home theaters.
• HDMI 2 (eARC): High-Definition Multimedia Interface port with enhanced Audio Return Channel functionality for HDMI signals.
• HDMI 1: Standard HDMI port for connecting video and audio sources.
• RF: Radio Frequency input for connecting an antenna or cable.
• USB1/2: Universal Serial Bus ports for connecting storage devices or other peripherals.
• EARPHONE OUT: Audio output for connecting headphones.

Visual Description: A diagram illustrates these ports and shows examples of connected devices such as a camcorder, DVD player, PC, Blu-ray disc player, Intellinet feeder, antenna feeder, and headset.

Remote-Control Unit

Detailed functions of the remote control buttons:

1. POWER: Turns the TV on and off.
2. MUTE: Temporarily cuts off the sound. Press again to resume.
3. Digital Buttons (0-9, -): Directly select channels with digital input.
4. INPUT: Opens the input source list.
5. NETFLIX: Direct access to the Netflix app (requires network connection).
6. YouTube: Direct access to the YouTube app (requires network connection).
7. Disney+: Direct access to the Disney+ app (requires network connection).
8. Prime Video: Direct access to the Prime Video app (requires network connection).
9. Profile: Switches user profiles.
10. Google Assistant: Opens the Google Assistant interface.
11. Settings: Accesses the TV's settings menu.
12. Arrow buttons (⬆️⬇️⬅️➡️): Navigate on-screen menus and change values.
13. OK: Confirms a selection.
14. BACK: Returns to the previous menu.
15. Guide: Opens the Live TV Electronic Program Guide (EPG).
16. HOME: Displays the HOME screen.
17. VOL+/-: Adjusts the volume.
18. CH+/-: Changes channels up or down.
19. INFO: Displays channel information.
20. Record (●): In DTV mode, records the TV program.
21. APPS: Displays the list of installed applications.
22. LIST: Displays the channel list.
23. CC: Displays the Closed Caption (CC) function menu in TV/AV mode.
24. TITLE: Returns to the title screen of a disc (in DVD mode).
25. MTS/AUDIO: In USB mode, switches audio tracks. In TV mode, switches MTS or Audio Language.
26. REPEAT: Changes the playback mode (e.g., repeat one, repeat all).
27. DIGITAL MEDIA PLAYER CONTROL BUTTONS: Includes backward, forward, play/pause, and stop functions for media playback in USB mode.
28. COLOR BUTTONS: Used within APPS for specific functions.
29. DVD Mode Buttons:
    • : Opens/closes the DVD tray.
    • D.MENU: Quick navigation for Teletext, setup settings, or DVD menus.
    • SETUP: Accesses DVD system setup.
    • D.DISP: Displays DVD information.

General Description

TV Operation

Home Screen and Input Source

Settings Menu

Remotes & Accessories

You can connect several Bluetooth devices, like headphones or game controllers, to your Google TV. You can only connect one audio device at a time.

DVD Setup

Read Before Using Apps

(*Terms & Conditions Apply)

• Due to product characteristics, limitations in available content, and app/service availability may vary by device or territory. Some apps may require additional peripheral devices or membership fees. Service and content availability are subject to change without prior notice.
• The manufacturer takes no legal responsibility for any interruption of app services caused by the service provider.
• An unstable Internet connection may cause delays or interruptions. Applications may terminate automatically depending on the network environment.
• Application services and updates may become unavailable.
• Application content is subject to change by the service provider without prior notice.
• Specific services may differ with the version of the application installed on the TV.
• An application's functionality may change in future versions.
• Depending on third-party service provider policies, certain applications may not support multitasking.
• Response to remote commands and on-screen display may be delayed while a webpage is loading.
• Copy and paste operations are not supported.
• Web browsing speed will differ with the network environment.
• Depending on supported video/audio codecs, it might not be possible to play certain video and audio files.
• The app store has limitations; it includes many built-in apps, but users cannot add other apps from external media.

Troubleshooting

If you have any problem, check the countermeasures for each symptom listed below. These symptoms may be caused by inappropriate adjustment rather than actual malfunction. If trouble persists, contact the Customer Care Centre.

Warnings and Compliance

General Warning

Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the television set.
• Only using furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If your existing television set is being retained and relocated, the same considerations as above should be applied.

The plug or appliance coupler is used as the disconnect device; the disconnect device shall remain readily operable.

FCC Warning

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Warranty Policy

Thank you for purchasing this Sylvox product. We are glad to offer 12 months free warranty for you. If you have any questions, please contact us via our after-sales email or website for assistance.

Customer Service Support:
Pre-sale: support@sylvoxtv.com
After-sale: service@sylvoxtv.com
Marketing: marketing@sylvoxtv.com
Website: www.sylvoxtv.com
Service Hotline: +1(866)979-5869 (Monday-Friday, 9:00AM-5:00PM EST)

(1) When returning an item, please note the following:

1. Only items purchased directly from www.sylvoxtv.com and authorized resellers can be returned, such as Amazon, Walmart, Newegg, Wayfair, Aliexpress, etc.
2. We will not accept any return requests for products purchased from unauthorized third-party suppliers.
3. Customer must contact the original vendor with your order ID or purchase proof and the detail of the product issue at service@sylvoxtv.com to request a return/refund/repair/replace before returning products. Sylvox will provide you with the shipping label in the mail.
4. For products purchased directly from Sylvox, we cover the return shipping costs for quality-related issues. For products purchased from a retailer/reseller, please contact them for returns.
5. If there is no reason to return the product after installation and use, Sylvox shall have the right to charge restocking fees of 20% of the product value. (Only accept applications for no reason return within 7 days after arrival, and freight costs are the responsibility of the customer)
6. Ensure that the item(s) you are returning is repackaged in the original condition with all the documentation and accessories that came with it.
7. If the returned product is not in original packaging: artificial damage causes to affect the second sale, such as its appearance being damaged, the lack of accessories, etc., we will deduct the corresponding expenses according to the situation.
8. We will handle your request once getting your returning item.

(2) How to return a product for a refund? (30 days money-back guarantee)

To return an item to Sylvox, Please contact the Sylvox team at service@sylvoxtv.com to submit an after-sales application; we will provide you with the shipping label in the mail. Please include your original order number or order proof in the email and ensure that the item is returned within 30 days. No refunds will be issued until the item is received in its original packaging (with its documentation and accessories).

(3) Refunds

Once we receive and verify the condition of your product, a refund is initiated. The way your refund is processed depends on your original payment method. For credit or debit cards, refunds will be back to the card-issuing bank within 7-10 business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

(4) What does the warranty not cover?

• (a) The wrong way of use and improper repair by the user caused the failure or damage.
• (b) Failure or damage caused by transportation, moving, and falling after purchase.
• (c) Other unavoidable external factors cause failure and damage.
• (d) Improper use of the equipment caused by water or other solution of damage.
• (e) Failure caused by a lightning strike or other electric system reasons.
• (f) Damage caused by using power supply other than specified voltage.

Warranty Period

* Sylvox repairs the TV free of charge under the condition of the normal use of the instruction manual within 12 months.

* Sylvox warrants that this product conforms to the manufacturer's specifications and will be free of defects in material and workmanship should any defect occur.

* Sylvox will correct the defect subject to the following conditions:

• (a) Any defects caused or repairs required as a result of abusive operation, negligence, accident, shipment damages, improper delivery and installation, application, and use for which this product was not intended as set forth in the user's manual or other applicable Product documentation.
• (b) Any defects caused or repairs required as a result of any product that has been tampered with, modified, adjusted, or repaired by any person other than Sylvox, a Sylvox authorized service provider, or a Sylvox authorized service center or dealer.
• (c) Any replacement of accessories, glassware, consumable or peripheral items required through normal use of the Product, including but not limited to, earphones, remote controls, batteries, etc.
• (d) Any cosmetic damage to the Product surface or exterior, including but not limited to that which has been defaced or caused through normal wear and tear, improper shipping and handling, or the use of chemical cleaning agents.
• (e) Any defects caused or repairs required as a result of damage caused by any external or environmental conditions, including but not limited to, the use of incorrect voltage, fluctuations or surges in transmission line/power line voltage, liquid spillage, or acts of nature or God.
• (f) Warranty claims for Products returned with the altered, illegible, or missing model, factory serial number, and UL markings.
• (g) Any Products used for rental, business, or commercial purposes.
• (h) Any installation, consumer instruction, delivery, setup, adjustment, and/or programming charges.
• (i) A Product that is not installed following installation instructions is included with the Product.
• (j) Any signal reception problems (including antenna-related problems), images "burnt" into the screen, signal noise or echo, interference or other signal transmission or delivery problems, availability of third-party provided services or content (including, without limitation, image, audio or video content).

No other entity other than Sylvox is authorized to extend, enlarge, or transfer this warranty on behalf of Sylvox.

The express warranties in this limited warranty are, in lieu of and, except to the extent prohibited by applicable law, Sylvox disclaims all other warranties and conditions, express or implied, whether arising by law, statute, by course of dealing, or usage of trade, including, without limitation, implied warranties or conditions of all claims, whether based in contract, negligence, strict liability or otherwise. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

For any questions, feel free to contact us via service@sylvoxtv.com at any time!