Sylvox TV User Manual

General Information

To avoid damaging the television set, please observe the following safety instructions during setup and use:

Cleaning the television set

Before cleaning, disconnect the television set. Use only a soft damp cloth or a special cleaning product for flat-screens.

LED Display

Too much pressure on the screen can damage the television set.

Heat/damp/humidity

The television set should not be exposed to high temperatures (radiators, open fire). The television set should not be used in areas with high humidity.

Condensation

If moved from a cool area to one with a higher temperature, the television set should be left for at least an hour before plugging it in. A rapid change of temperature can lead to the formation of condensation in the television set itself. This can lead to damage if the television set is in use.

Air Circulation

To prevent overheating of the television set, the ventilation slots at the rear should always be clear.

Small Objects

It is important to ensure that no small objects or liquids enter the television set. They can cause damage or even fire.

Liquids/Candles

Do not place anything holding a liquid or any candles on the television set.

Crushing

Take care to avoid crushing fingers or other objects when turning the television set in any direction.

Electric Supply

Use the television set only with the voltage indicated in the specifications. Ensure that there is easy access to the plug and that the television set can always be disconnected from the electricity supply. Do not disconnect the television set by pulling the power cable. Always take hold of the plug. The power cable must not be kinked or placed over sharp edges.

Moving the Television Set

When moving the television set, hold only the casing.

Repairs/Accessories

Repairs and servicing must be undertaken only by authorised and trained personnel.

Retrieve

In accordance with the Batteries Regulation, batteries are to be disposed of only in containers provided for this purpose.

[CAUTION] RISK OF ELECTRIC SHOCK DO NOT OPEN

In extreme weather (storms, lightning) and long inactivity periods (going on holiday) disconnect the TV set from the mains. The mains plug is used to disconnect the TV set from the mains and therefore it must remain readily operable. If the TV set is not disconnected electrically from the mains, the device will still draw power for all situations even if the TV is in standby mode or switched off.

Important Safety Instructions

Please read these instructions fully before installing or operating.

WARNING: Never let people (including children) with reduced physical, sensory or mental capabilities or lack of experience and / or knowledge use electrical devices unsupervised.

• The TV set is intended for Outdoor and similar general use but may also be used in public places.
• It is prohibited to enclose it in a sealed box or embed it in a wall.
• The ventilation should not be impeded by covering or blocking the ventilation openings with items, such as newspapers, table-cloths, curtains, etc.
• The power cord plug should be easily accessible.
• Do not place the TV, furniture, etc. on the power cord.
• A damaged power cord/plug can cause fire or give you an electric shock.
• Handle the power cord by the plug; do not unplug the TV by pulling the power cord.
• Never touch the power cord/plug with wet hands as this could cause a short circuit or electric shock.
• Never make a knot in the power cord or tie it with other cords.
• When damaged, it must be replaced; this should only be done by qualified personnel.

WARNING

• Never place a television set in unstable or inclined locations. A television set may fall, causing serious personal injury or death.
• Many injuries, particularly to children, can be avoided by taking simple precautions, such as educating children about the dangers of climbing on furniture to reach the television set or its controls.

WALL MOUNTING WARNINGS

• Read the instructions before mounting your TV on the wall.
• Mounting Brackets are not supplied with TV.
• Do not install the TV on a ceiling or on an inclined wall.
• Use the specified wall mounting screws and other accessories.
• Tighten the wall mounting screws firmly to prevent the TV from fall.
• Do not over-tighten the screws.

Accessories

Please make sure the following items are included with your TV. If any items are missing, please contact Sylvox.

• Television
• Warranty Card
• User's manual
• Adapter
• Power Cord
• Car charger cable
• Remote Control
• Screwdriver
• Batteries (2 x AAA)
• Column bracket
• Base
• Screws

Content Overview

This manual covers the following topics:

• TV SPECIFICATION
• INSTALLATION
• OVERVIEW
• REMOTE-CONTROL UNIT
• GENERAL DESCRIPTION
• TV OPERATION
• HOME SCREEN
• INPUT SOURCE
• Channels & Inputs
• Display & Sound
• Network & Internet
• Accounts & sign-in
• Privacy
• Apps
• System
• Remotes & Accessories
• DVD
• READ BEFORE USING APPS
• TROUBLESHOOTING
• WARRANTY POLICY

TV Specification

Note: Design and specification modification may be made at any time without prior notice; all data and dimensions are approximations.

Installation

Base bracket guide

Follow these instructions to attach the base bracket:

1. Place the TV unit on a flat and clean table.
2. Fix the stand using 2 screws via screw holes B and A.
3. Fix the stand using 3 screws via screw holes D and C.

Diagram Description: The diagram shows the back of the TV with labeled screw holes (A, B, C, D). It also shows screws and the base bracket components. The installation steps indicate which screw holes to use for attaching the stand.

Dimensions for screw holes: 100 mm spacing is indicated.

Screw type: M4 x 8MM

Overview

This section describes the main components and functions of the TV and its remote control.

TV Components:

• 1 SPEAKER: For audio output.
• 2 REMOTE CONTROL SENSOR: Receives signals from the remote control.
• 3 POWER INDICATOR: Red light indicates standby mode.

Remote Control Functions:

The remote control has the following buttons:

• POWER: Turns the TV on and off.
• MUTE: Temporarily cuts off the sound; press again to resume.
• Digital Buttons (0-9, -): Directly select channels.
• INPUT: Opens the input source list.
• NETFLIX, YouTube, Disney+, Prime Video: Direct access to streaming services if network is connected.
• Profile: Switches user profiles.
• Google Assistant: Opens Google Assistant.
• Settings: Accesses system settings.
• Arrow buttons (▲▼◀▶): Navigate menus and select items.
• OK: Confirms selection.
• BACK: Returns to the previous menu.
• Guide: Opens the Live TV EPG (Electronic Program Guide).
• HOME: Displays the HOME screen.
• VOL+/-: Adjusts the volume.
• CH+/-: Changes channels.
• INFO: Displays channel information.
• Record Button (●): Records TV programs in DTV mode.
• APPS: Displays the app list.
• LIST: Displays the channel list.
• A-B: Repeats playback between points A and B.
• CC: Displays CC function menu.
• TITLE: Returns to the disc title.
• Virtual Keyboard Button: Opens a virtual keyboard in DTV source.
• MTS/AUDIO: Switches audio tracks or language in USB/TV mode.
• REPEAT: Changes playback mode.
• Digital Media Player Control Buttons: Playback controls (backward, forward, play/pause, stop) for USB mode.
• D.MENU: Quick navigation for Teletext or setup settings; Video DVD Menu button.
• SETUP: DVD system setup.
• D.DISP: Quick navigation for Teletext or setup settings; DVD Information button.
• COLOR BUTTONS: Used in APPS.

Connections and Inputs:

The TV supports various connections:

• DC 12V IN: For power input.
• RJ45: Ethernet connection for network access.
• OPTICAL OUT: Digital audio output.
• L/R OUT: Connects to audio output jacks on amplifiers or home theaters.
• HDMI 2 (eARC): For HDMI signal input, supports eARC for audio transmission.
• HDMI 1: For HDMI signal input.
• RF: Connects to an antenna or cable.
• USB1/2: USB input for media playback or device connection.
• EARPHONE OUT: For connecting headphones.

Diagram Description: A diagram illustrates various audio and video devices (Camcorder, DVD Player, PC, Blu-ray disc player) connected to the TV via different ports, along with an antenna feeder and headset.

General Description

Installing Batteries in the Remote Control

To install batteries:

1. Use the accessory screwdriver to remove the four screws from the battery cover of the remote controller and open it.
2. Insert two 1.5V AAA size batteries, ensuring correct polarity. Do not mix old or used batteries with new ones.
3. Secure the battery box cover with the four screws using a screwdriver. Keep the screwdriver for future use.

Usage Note: Point the remote towards the remote control sensor of the wireless TV and use it within 7 meters. Dispose of used batteries responsibly in recycling bins.

Battery Notes:

• Batteries should last approximately one year under normal use.
• Remove batteries if the remote control will not be used for a long period to prevent leakage damage.
• Do not mix old and new batteries or different types.
• Do not dispose of batteries in fire or water.
• Batteries should not be exposed to excessive heat (sunshine, fire, etc.).

External Connection - Antenna

The antenna input impedance of this unit is 75 ohm.

• For VHF/UHF 75 ohm coaxial cable, connect directly to the antenna jack.
• If using a 300 ohm parallel flat feeder cable, use a 300 ohm/75 ohm converter to connect the antenna cable to the antenna jack.

Diagram Description: Illustrates connections for antennas with 300 ohm flat twin leads (requiring a converter) and antennas with 75 ohm round leads, showing coaxial cables and antenna cables.

TV Operation

Initial Setup:

1. Connect the TV to the power supply. The indicator light will be red after power-on. Press the [Power Button] on the remote control or TV to turn it on.
2. Pair the remote control with the TV. After successful pairing, you can operate the Bluetooth remote control.
3. Press [Up Arrow]/[Down Arrow] to select the system language and press [OK Button] to confirm.
4. Press [Up Arrow]/[Down Arrow] to set up Google TV (requires Google account) or basic TV (no Google account needed).
5. Scan the setup code to download the Google Home app on your phone for setup, or press [Up Arrow]/[Down Arrow] to set up on TV.
6. Press [Up Arrow]/[Down Arrow] to select your Wi-Fi network, press [OK Button], and enter the password to connect.
7. Accept the Google Terms of Service to improve the product experience by selecting "Accept".
8. Set your location and Time Zone.
9. Set Daylight Saving options.
10. Set the Tuner mode (or skip).
11. Double-check your settings and press [OK Button] to use the TV.

Note: Content displayed in setup images may vary depending on your region.

Home Screen & Input Source

Home Screen

After completing the setup wizard, you can watch TV and access the home screen. The home screen displays:

• Google Assistant or Text Search: Access Google Assistant or start a text search.
• Favorite Applications: Icons for installed applications are displayed. Users can add, delete, or reorder favorite applications.
• Inputs Icon: Select an input source.
• Settings: Access various system settings.

Input Source Selection

In the HOME interface, press [Up Arrow]/[Down Arrow]/[Left Arrow]/[Right Arrow] to select the "Inputs" icon. Press [OK Button] to open the input source list, then press [Up Arrow] to highlight an input and press [OK Button] to switch.

Under live TV, press the SOURCE button to display the list of input sources and select the desired source.

Navigating the On-Screen Menu

In the HOME interface, press the [Right Arrow] key to select the circular settings menu icon and press [OK Button] to confirm.

Then, press [Up Arrow]/[Down Arrow] to select desired settings and press [OK Button] to enter.

Settings

Channels & Inputs

To set Channels and Inputs:

1. Go to Settings > Channels & Inputs > Channels.
2. Select your signal type.
3. Select Channel Scan to start channel installation.

Inputs: Consumer Electronic Control (CEC) allows operation of linked functions between Sylvox devices. Interoperability with other brands may vary.

Display & Sound

To set Picture and Sound:

• Picture Settings:
  • Picture Mode: Options include Standard, Movie, ECO, Vivid, Sports, Game, each optimized for different viewing experiences.
  • Screen Brightness: Adjusts LED brightness.
  • Advanced Settings: For detailed settings like Color Temperature, Noise Reduction, and Picture Reset.
• Sound Settings:
  • Sound Mode: Options include Standard, Movie, Music, News, Personal, for different audio experiences.
  • Audio output: Select output device (TV Speaker, SPDIF, Optical, HDMI-ARC).
  • Digital Output: Options like Auto, Bypass, PCM, Dolby Digital Plus, Dolby Digital.
  • Digital Output Delay: Synchronizes audio and video by delaying the digital audio output.

Network & Internet

Setup network connection settings to use apps or network upgrade functions.

Wi-Fi Setting: Confirm Wi-Fi is on and connected. Select your network and enter the password if required. Open an app to play content.

Note: If issues persist, toggle Wi-Fi off and on.

Mobile/Tablet Hotspot: Automatically adjusts video quality to use less mobile data. Data Saver increases watch time by up to 3x. Data usage alerts help monitor usage.

Scanning always available: Allows Google's location service and other apps to scan for networks even when Wi-Fi is off.

Ethernet: Configure Proxy and IP settings manually for network connection.

Accounts & Sign-in

Manage your Google account and kids profile. Google TV profiles offer personalized recommendations and easy access to watchlists. You can add multiple Google accounts. Set up kids profiles to manage app access, bedtime reminders, and screen time limits.

Privacy

This section covers privacy settings for your TV, Google account, and applications.

• Location: Google may collect anonymous location data to improve services.
• Usage & diagnostics: Automatically sends diagnostic information to Google. Permissions can be adjusted in device settings.
• Ads: Manage advertising settings, such as resetting your advertising ID.
• Google Assistant: Ask questions and complete tasks using Google Assistant.

System Settings

Access system settings for various features:

• Accessibility: Enable features like screen reader, closed captions, and Switch Access for a more accessible experience.
• Turn on closed captions: Configure caption display options (size, font, color, background).
• High contrast text: Enhances text readability (experimental).
• Text to speech: Configure speech output settings, including TalkBack.
• Accessibility shortcuts: Quickly turn on accessibility features.
• TalkBack: A screen reader providing spoken feedback.
• Change screen reader settings: Adjust speech volume, verbosity, and hints for TalkBack.
• Use a screen reader: Instructions to enable screen reader functionality.
• Turn on Switch Access: Instructions to enable Switch Access.
• About: Check system update and TV registration information.
• Reset: Restores device to default settings, erasing all data.
• Date & Time: Set date, time, time zone, and 24-hour format.
• Language: Set the on-screen display language.
• Keyboard: Perform keyboard settings.
• Storage: View internal shared and removable storage.
• Ambient mode: Set the TV to display Google Photos when idle.
• Power & Energy: Configure power-on behavior.
• Cast to Google TV: Cast content from phones, tablets, or laptops.
• Restart: Turns the TV off and on again, keeping settings. For factory reset, navigate to Settings > System > About > Reset > Factory reset.

Remotes & Accessories

Connect Bluetooth devices like headphones or game controllers. Only one audio device can be connected at a time.

Pair a Bluetooth Device

1. Navigate to Settings > Remote & Accessories > Pair accessory.
2. Ensure your device is in pairing mode.
3. Select the device from the list and press [Pair].

Paired accessories can be renamed or forgotten in the Settings menu.

Reconnect a Paired Device

1. Navigate to Settings > Remote & Accessories.
2. Under "ACCESSORIES", choose your device.
3. Select [Connect].

Troubleshoot Bluetooth Connection Issues

• Turn the Bluetooth device off and on again.
• Disconnect unused paired devices.
• Unplug the TV for 10 seconds, then plug it back in.
• Check if the Bluetooth device connects to other devices.
• If the device connects to others, reset your Google TV to factory settings.
• If the device does not connect to others, check for software updates on the Bluetooth device or contact the manufacturer.

DVD Operations

To select DVD source:

1. Press the "SOURCE" button menu.
2. Use the direction keys to select DVD and press [Enter Button].

To access DVD setup functions, press the DVD SETUP button.

DVD System Setup Options:

• TV SYSTEM: NTSC/PAL/AUTO.
• POWER RESUME: Enable or disable the power resume function.
• TV TYPE: Screen ratio options (4:3 Pan Scan, 4:3 Letter Box, 16:9 Wide).
• PASSWORD: Enter "0000".
• RATING: Disc Options.
• DEFAULT: Resets DVD to factory default settings.

Language Setup:

• OSD LANGUAGE: Set the On-Screen Display language.
• AUDIO LANG: Select DVD audio language.
• SUBTITLE LANG: Choose subtitle language if supported by the DVD disc.
• MENU LANG: Set the menu language.

Audio Setup:

• AUDIO OUT: Select audio output.
• KEY: Select key options.
• DUAL MONO: Select dual mono audio output.

Read Before Using Apps

(*Terms & Conditions Apply)

• App availability and features may vary by device and territory. Some apps may require additional devices or membership fees.
• Sylvox is not responsible for interruptions in app services caused by service providers.
• Unstable internet connections can cause delays or interruptions. Applications may terminate automatically based on the network environment.
• Application services and updates may become unavailable.
• Application content is subject to change by the service provider.
• Application functionality may change in future versions.
• Some applications may not support multitasking.
• Webpage loading may cause delays in response to remote commands.
• Copy and paste operations are not supported.
• Web browsing speed depends on the network environment.
• Certain video/audio files may not play due to codec support limitations.
• The app store has limitations; users cannot add apps from other media.

Troubleshooting

Check the following measures for common symptoms. If problems persist, contact the Customer Care Centre.

Warnings

Never place a television set in an unstable location, as it may fall, causing serious personal injury or death. Take precautions such as using manufacturer-recommended cabinets or stands, ensuring furniture can safely support the TV, and anchoring furniture and the TV to a suitable support. Educate children about the dangers of climbing on furniture.

The plug or appliance coupler serves as the disconnect device and must remain readily operable.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received. Changes or modifications not expressly approved could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with Class B digital device limits, providing reasonable protection against harmful interference. If interference occurs, try reorienting the antenna, increasing separation, or connecting to a different circuit. Consult a dealer or technician for assistance.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits for uncontrolled environments. Install and operate with a minimum distance of 20cm between the radiator and your body.

Warranty Information

Sylvox offers a 12-month free warranty for this product. For questions, contact Sylvox via after-sales email or website.

Customer Service Support:

• Pre-sale: support@sylvoxtv.com
• After-sale: service@sylvoxtv.com
• Marketing: marketing@sylvoxtv.com
• Website: www.sylvoxtv.com
• Service Hotline: +1(866)979-5869 (Monday-Friday, 9:00AM-5:00PM EST)

Warranty Policy:

Returning an item:

• Only items purchased directly from www.sylvoxtv.com or authorized resellers are eligible for return.
• Returns from unauthorized third-party suppliers are not accepted.
• Contact the original vendor with order ID/proof of purchase and issue details at service@sylvoxtv.com to request a return/refund/repair/replace. Sylvox will provide a shipping label.
• Sylvox covers return shipping costs for quality-related issues for direct purchases. For retailer purchases, contact the retailer.
• A 20% restocking fee may apply for no-reason returns within 7 days of arrival (customer responsible for freight costs).
• Ensure returned items are in original condition with all documentation and accessories.
• Deductions will be made for artificial damage affecting resale, missing accessories, or non-original packaging.

How to return for a refund (30-day money-back guarantee):

Contact Sylvox at service@sylvoxtv.com with your order details to initiate an after-sales application. Include your original order number or proof in the email. Refunds are processed upon receipt of the item in original packaging within 30 days.

Refunds:

Refunds are processed based on the original payment method. Credit/debit card refunds typically appear within 7-10 business days.

What the warranty does not cover:

• Improper use, repair, or modification by the user.
• Damage caused by transportation, moving, or falling after purchase.
• Unavoidable external factors.
• Damage from water or other solutions.
• Failure caused by lightning strikes or electrical system issues.
• Damage from using power supply other than specified voltage.

Warranty Period:

Sylvox repairs the TV free of charge for 12 months under normal use as per the instruction manual. Sylvox warrants the product against defects in material and workmanship.

Conditions for warranty correction:

• Defects from abusive operation, negligence, accident, shipment damage, improper delivery/installation, or unintended use.
• Defects from tampering, modification, adjustment, or repair by unauthorized personnel.
• Replacement of accessories, consumables, or peripheral items (earphones, batteries, etc.).
• Cosmetic damage from normal wear and tear, improper handling, or chemical cleaning agents.
• Damage from external/environmental conditions (incorrect voltage, liquid spillage, acts of nature).
• Warranty claims for products with altered, illegible, or missing model/serial numbers.
• Products used for rental, business, or commercial purposes.
• Installation, consumer instruction, delivery, setup, adjustment, or programming charges.
• Products not installed following installation instructions.
• Signal reception problems, screen burn-in, signal noise, interference, or issues with third-party services/content.

No other entity is authorized to extend this warranty. Sylvox disclaims other warranties, express or implied, except as prohibited by law. Some states may not allow exclusion of incidental or consequential damages.

For questions, contact service@sylvoxtv.com.