LOCKIN Veno Pro Palm Vein Recognition Video Smart Lock Quick Start Guide
Model: LKMSD411 | PN: 0524157004
Overview of Product Feature & Layout
Exterior Assembly
The exterior of the smart lock includes the following components:
- Palm Vein Scanner
- Camera Lens
- Ambient Light Intensity Sensor
- Speaker
- Keypad (numeric)
- Mechanical Lock Cylinder
- Reboot Button (Press briefly to restart the lock)
- Doorbell Button
- Camera Status Indicator
- Night Vision Fill Light
- Fingerprint Scanner
- Motion Sensor
- Microphone
- Status Light & Lock and Unlock Button (White: Door unlocked, Red: Door locked, Red Flashing: Unlock Verification Failed or Low Battery)
- PIR Sensor
The bottom assembly includes:
- Emergency Charging Port
- Spacer
- Tailpiece
Interior Assembly
The interior of the smart lock includes:
- Thumbturn (for manual locking/unlocking)
- Battery Compartment
- Set Button (Click to start pairing, Hold for 3 seconds to restore factory settings)
- Rear Mounting Plate
- Battery Cover
- Product Label
- Matter Setup Code
Also included is a Rechargeable Lithium-ion Battery.
Parts List
The package includes the following parts:
- A: Deadbolt (with door status cable)
- B: Deadbolt&Strike Plate Screw (#7 1") x 5
- C: Strike Box
- D: Strike Plate
- E: Reinforced Strike Plate
- F: Backup Key x 2
- G: Reinforced Strike Plate Screw (#16 2") x 2
- H: Screws for Rear Mounting Plate (1/4-28UNF 23/16") x 2
- I: Interior Assembly Screw (M4*12) x 3
Installation Preparation
Installation steps and videos are available in the Lockin Smart app. It is recommended to have a helper for installation.
Charge the Battery
FULLY CHARGE THE LITHIUM BATTERY BEFORE INSTALLATION.
Full charging takes approximately 6-8 hours. Use a 5 V/2 A adapter and a Type-C charging cable for optimal performance.
Required Tools (Not Provided)
? Do not use a power screwdriver, as it may damage the lock.
- #2 Phillips Screwdriver
INSTALLATION GUIDE
Installation generally takes less than 30 minutes. For questions or concerns, contact support@lockin.com.
✉️ support@lockin.com
1. Prepare the Door for Installation
✔️ Remove the existing lock and check if the door meets installation requirements. Drill holes if necessary.
Door Requirements:
- Door Thickness: 1¾ in - 2¹¹/₆₄ in (35-55 mm)
- Crossbore Diameter: 1½ in / 38 mm, 2¹/₈ in / 54 mm
- Backset: 2³⁄8 in / 60 mm or 2³⁄4 in / 70 mm
- Minimum Distance Between Handle and Crossbore Center: 3 in / 75 mm
- Door Hole Diameter: 1 in / 25.4 mm
Note: The Video Smart Lock Veno Pro is not compatible with storm doors as they may block the camera. Ensure your door is a standard entry door.
2. Install the Deadbolt
Determine if the deadbolt length needs to be adjusted.
- If the backset is 2³⁄8 in / 60 mm, insert the deadbolt directly.
- If the backset is 2³⁄4 in / 70 mm, adjust the deadbolt length to 2³⁄4 in / 70 mm by rotating it 180°. Rotate the deadbolt surface to the end until it reaches the 2³⁄4 in / 70 mm position.
Ensure the "TOP" marking on the deadbolt is facing upwards.
Insert the deadbolt into the edge bore on the side of the door. Ensure the "TOP" is facing upwards and the T-shaped slot for the tail plug is centered in the face bore.
Before installing the deadbolt, insert the terminal of the door status sensor cable into the edge bore and pull it out from the inside of the door to straighten it. Be careful not to damage the cable and terminal.
Ensure the door status sensor cable passes through the gap below the deadbolt lock towards the inside of the door.
3. Install Exterior Assembly
Measure the diameter of the cross bore.
- If 2¹/₈ in / 54 mm, install the exterior assembly directly.
- If 1½ in / 38 mm, remove the spacer, then install the exterior assembly.
Ensure the exterior assembly is vertical and securely fastened. If possible, have a helper assist you.
4. Install the Mounting Plate
Detach the mounting plate and battery cover from the interior assembly.
Run the cables through the slot on the mounting plate.
Align the mounting plate with the threaded screw.
? IMPORTANT: Before inserting and tightening screws, follow these steps:
Ensure that the correct screws are used.
- Pass the door status cable through the cable hole on the mounting plate.
- Pass the power cable and Wi-Fi cable over the door status cable through the cable hole on the mounting plate.
Straighten the door status cable carefully to avoid damage.
Align and insert the screws, ensuring that the cable is positioned below them without being pinched.
Manually align the screws with the nuts through the deadbolt guide holes, then tighten them with a screwdriver.
? For easier installation, have a helper hold the exterior assembly to ensure a secure fit and prevent tilting.
Use a screwdriver to secure your screw.
5. Install Interior Assembly
Plug the power cable, door status cable, and Wi-Fi cable into the sockets on the interior assembly.
? IMPORTANT: Make sure the power cable is properly plugged in. To disconnect the WiFi cable, gently pull the tab.
Insert the tailpiece into the T-shaped slot on the interior assembly. Ensure that the cables are neatly stored within the cable hiding space on the interior assembly.
Make sure the deadbolt latch is retracted and adjust the thumbturn to a vertical position.
Arrange the cables to avoid pinching them when inserting the tailpiece into the interior assembly.
Attach the interior assembly closely to the door panel and tighten it with interior assembly screws.
Check whether the latch can extend and retract smoothly by rotating the thumbturn without getting stuck.
6. Install The Strike Plate and The Strike Box
Ensure the depth of the latch hole on the door frame for installing the strike plate is at least 1 inch. Otherwise, the first calibration process after installation may fail, potentially leading to malfunction in subsequent usage.
Install the strike plate and strike box.
The door sensor on the strike plate must align with the corresponding door sensor on the deadbolt.
Optional: Install a reinforced strike plate for more security.
SETTINGS
Download the Lockin Smart app and sign in or create an account
Search for "Lockin Smart" on the Apple App Store or Google Play Store.
[Link to Apple App Store] [Link to Google Play Store]
Apple logo and App Store are trademarks of Apple Inc. Google Assistant, Google Home, Google Play, and the Google Play logo are trademarks of Google LLC.
In the Lockin Smart app, tap Add Device. On the page that appears, tap Veno Pro. Follow the in-app guidance and setup instructions to complete the corresponding settings.
Once the setting is completed and the battery cover is closed, Video Smart Lock Veno Pro is ready to use.
Compliance Information
FCC compliance statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
ISED compliance statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) L'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
FCC Radiation Exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
ISED Radiation Exposure statement
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
Cet équipement est conforme aux limites d'exposition aux radiations IC CNR-102 établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et votre corps.
Restrictions information
The devices certified under this annex are not permitted to be used on satellites. Devices used on aircraft are permitted under the following conditions: (a)Except as allowed in J.2(b), devices are only to be used when the aircraft is on the ground. (b)Devices used in-flight are subject to the following restrictions: (i)they shall be used within closed, exclusive on-board, communication networks within the aircraft (ii)they shall not be used in wireless avionics intra-communication (WAIC) applications where external structural sensors or external cameras are mounted on the outside of the aircraft structure (iii)they shall not be used on aircraft equipped with a body/fuselage that provides little or no RF attenuation except when installed on unmanned air vehicles (UAVs) and complying with J.2(d) (iv)devices operating in the 59.3-71.0 GHz band shall not be used except if they meet all of the following conditions: (1)they are FDS (2)they are installed within personal portable electronic devices (3)they comply with the relevant requirements in J.3.2(a), J.3.2(b) and J.3.2(c)
For ICES
CAN ICES-003(B) / NMB-003(B)
⚠️Warning
- Replacement of a battery with an incorrect type that can defeat a safeguard
- Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;
- Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; and a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
Specifications
Product Name: Veno Pro Palm Vein Recognition Video Smart Lock
Model: LKMSD411
Operating Voltage: 7.4V
Dustproof and Water-Resistant: IP65
Bluetooth: BLE 5.0
Wi-Fi: 2.4GHz
FCC ID: 2BMOG-LKMSD411
IC: 33374-LKMSD411
Customer Service and Warranty
12-Month Warranty Period
Contact Us
www.lockin.com | support@lockin.com
LOCKIN (U.S.) INC.
8605 SANTA MONICA BLVD #79525 WEST HOLLYWOOD, CA 90069-4109
LOCKIN (U.S.) INC. All rights reserved, registered in the United States and other countries.