LOCKIN Veno Plus Palm Vein Recognition Video Smart Lock
Quick Start Guide
Product Overview
This document provides a quick start guide and installation instructions for the LOCKIN Veno Plus Palm Vein Recognition Video Smart Lock.
Exterior Assembly Components
The exterior assembly features:
- Palm vein scanner
- Ambient light sensor
- Speaker
- Keypad (0-9, LOCKIN logo, and a function button)
- Mechanical lock cylinder
- Doorbell button
- PI sensor
- Camera lenses
- Camera status indicator
- Night vision fill light
- Fingerprint scanner
- Motion sensor
- Microphone
- Lock/Unlock button with status light: White indicates the door is unlocked, Red indicates the door is locked, and Flashing Red indicates a verification error or low battery.
- Reset button (brief press to reset the lock)
- Emergency charging port
- Spacer
- Bolt piece
Interior Assembly Components
The interior assembly features:
- Thumbturn
- Battery compartment
- Adjustment button: Click to initiate pairing. Press and hold for 3 seconds to restore factory settings.
- Silicone cap
Also included are a rear mounting plate, battery casing with product label and Matter Setup Code, and an external rechargeable lithium-ion battery.
What's in the Box
The package includes the following items:
- A: Bolt lock body with latch.
- B: Strike plate and lock body screws (#7 1") x 5.
- C: Strike box.
- D: Strike Plate.
- E: Reinforced Strike Plate.
- F: Backup keys, 2 units.
- G: Reinforced strike plate screws, 2 units.
- H: Internal mounting plate screws (1/4-28UNF 2 3/16") x 2.
- I: Interior assembly screws (M4*12) x 3.
Preparation for Installation
Installation videos and steps are also available in the Lockin Smart app. For a smoother installation, it is recommended to have assistance.
IMPORTANT: Fully charge the lithium-ion battery before installation. This may take approximately 6 to 8 hours. Using a 5V/2A adapter and a Type-C charging cable is recommended for optimal charging performance.
Charging Diagram: Shows a battery icon, a USB-C cable, and a power adapter connected to a power source. An illustration of the lock shows the charging port. An LED indicator is described: Red light means charging, Green light means fully charged, and alternating Red and Green lights indicate a charging error.
Required Tools (Not Provided):
? Use a Phillips screwdriver #2. Do not use an electric screwdriver, as it could damage the lock.
The installation generally takes less than 30 minutes. For any questions or concerns, please send an email to support@lockin.com.
Installation Requirements
Check if your door meets the installation requirements. If not, modifications may be needed.
Door Measurement Diagram: Illustrates a door edge and face with measurement callouts:
- Door Thickness: 1% in - 2¹¹/₆₄ in (35-55 mm)
- Crossbore Diameter: 1½ in / 38 mm or 2¾ in / 54 mm
- Lock Center: 2¾ in / 60 mm or 2¾ in / 70 mm
- Minimum distance from latch to door edge: 3 in / 75 mm
- Door Hole Diameter: 1 in / 25.4 mm
Note: The Video Smart Lock Veno Plus is not compatible with security chains that may obstruct the camera. Ensure your door is a standard entry door without a security chain before installing this product.
Install the Bolt Lock Body
1. Determine if the bolt lock body length needs adjustment.
Lock Center Measurement Diagram: Shows a door edge with a hole for the lock body. A dashed line indicates the center of the lock. Dimensions are shown: 2¾ in / 60 mm.
If the lock center is 2¾ in / 60 mm, insert the bolt lock body directly.
Bolt Length Adjustment Diagram: Shows the bolt lock body being rotated 180 degrees. The "TOP" label is visible. Dimensions are shown: 2¾ in / 70 mm.
If the lock center is 2¾ in / 70 mm, adjust the bolt length to 2¾ in / 70 mm by rotating the bolt 180°. Rotate the surface of the bolt lock body until it reaches the 2¾ in / 70 mm position. Ensure the "TOP" label is facing upwards.
2. Insert the body into the door edge bore. Ensure the "TOP" label is facing upwards and the T-shaped slot for the tailpiece is centered in the face bore.
Bolt Lock Body Insertion Diagram: Shows the bolt lock body being inserted into the door edge. Guide holes and the T-slot are visible. The "TOP" label is oriented upwards. A door sensor wire is shown attached to the bolt lock body.
Before installing the bolt lock, insert the door sensor wire terminal into the edge bore and pull it out from inside the door to straighten it. Be careful not to damage the wire or terminal.
Interior/Exterior Door View Diagram: Shows the interior side of the door with the bolt lock body installed. The "TOP" label is up. The door sensor wire is routed through the space below the bolt lock body towards the interior of the door.
Ensure the door sensor wire passes through the space below the bolt lock body into the interior of the door.
Install the Exterior Assembly
1. Measure the crossbore diameter.
Crossbore Measurement Diagram: Shows the exterior of the door with the crossbore hole. The diameter is labeled as "Crossbore Diameter".
• If the diameter is 2¾ in / 54 mm, install the exterior assembly directly.
Exterior Assembly Installation (54mm) Diagram: Shows the exterior lock assembly being attached to the door, with cables connected.
• If the diameter is 1½ in / 38 mm, remove the spacer and install the exterior assembly.
Exterior Assembly Installation (38mm) Diagram: Shows the spacer being removed from the exterior lock assembly before attachment to the door.
2. Ensure the exterior assembly is vertical and securely held. If possible, ask a family member or friend to help hold the exterior assembly to ensure it remains vertical.
Exterior Assembly Alignment Diagram: Shows the exterior lock assembly being held in place on the door, with cables routed from the interior lock body. An inset shows the cable routing ensuring it passes under the bolt lock body.
4. Install the exterior mounting plate.
Separate the interior mounting plate, battery casing, and silicone cap from the interior assembly.
Interior Assembly Disassembly Diagram: Shows the interior lock assembly being taken apart to reveal the mounting plate, battery casing, and silicone cap.
2. Pass the cables through the slot in the mounting plate.
3. Align the mounting plate with the threaded screw.
? IMPORTANT: Before inserting and tightening the screws, follow these steps:
Internal Mounting Plate Screws Diagram: Shows two screws labeled H: Internal mounting plate screws (1/4-28UNF 2 3/16") x 2.
Ensure you use the correct screws, as using incorrect ones may cause installation failure or damage to the lock.
① Pass the door sensor cable through the cable hole of the rear mounting plate.
② Pass the power cable and Wi-Fi cable over the door sensor cable through the cable hole of the mounting plate.
Cable Routing Diagram: Shows the mounting plate attached to the door edge. Cables (power, Wi-Fi, door sensor) are routed through designated holes.
③ Carefully straighten the door sensor cable to prevent damage.
④ Align and insert the screws, ensuring the cable is placed underneath them without being crushed.
⑤ Manually align the screws with the nuts through the guide holes of the lock body, then tighten them with a screwdriver.
Screw Tightening Diagram: Shows screws being inserted through the mounting plate and aligned with nuts on the interior lock body. A screwdriver is shown tightening the screws. An inset diagram shows a helper holding the exterior assembly steady.
? For easier installation, ask an assistant to hold the exterior assembly to ensure a secure fit and prevent tilting.
⑥ Use a screwdriver to tighten your screws.
Install the Interior Assembly
1. Connect the power cable, door status cable, and Wi-Fi cable to the interior assembly connectors.
Interior Assembly Cable Connection Diagram: Shows the interior lock assembly with three ports labeled 1, 2, and 3. Cables are shown connecting to these ports.
Follow these steps for installation:
- Connect the door status cable to port 1.
- Connect the Wi-Fi cable to port 2.
- Connect the power cable to port 3.
? IMPORTANT: Ensure the power cable is connected correctly. To disconnect the Wi-Fi cable, gently pull the handle.
2. Insert the bolt piece into the T-slot of the interior assembly. Ensure the cables are neatly stored within the compartment provided in the interior assembly.
Bolt Piece Insertion Diagram: Shows the interior lock assembly. The bolt piece is being inserted into the T-slot. Cables are shown being tucked into a storage space within the assembly.
Ensure the bolt latch is retracted and turn the bolt to the vertical position.
Bolt Position Diagram: Shows the turn bolt in the vertical position.
Place the cables so they are not crushed when inserting the bolt piece into the interior assembly.
Cable Management Diagram: Shows cables positioned correctly to avoid being pinched during assembly.
3. Check if the bolt can extend and retract smoothly by moving the turn bolt without it getting stuck.
Bolt Operation Check Diagram: Shows a hand turning the thumbturn to operate the bolt, checking for smooth movement.
Attach the interior assembly closely to the door panel and tighten it with the interior assembly screws (M4*12) x 3. Then, ensure to install the silicone plug.
Interior Assembly Attachment Diagram: Shows the interior lock assembly being secured to the door with screws. The silicone plug is shown being inserted.
Install the Strike Plate and Strike Box
4. Insert the rechargeable battery, close the battery casing, and check if the device can connect to power and function correctly.
Battery Installation Diagram: Shows the battery being inserted into the battery compartment of the interior assembly, followed by closing the battery casing.
Ensure the depth of the strike hole in the door for installing the strike plate is at least 1 inch. Otherwise, the initial calibration process after installation may fail and could lead to malfunctions in subsequent use.
Strike Plate Components Diagram: Shows illustrations of the Strike Box (C), Reinforced Strike Plate (E), and Strike Plate (D). Also shows screws B (Strike plate screws, #7 1" x 5) and G (Reinforced strike plate screws, #16 2" x 2).
Strike Plate Installation Diagram: Shows the strike plate and strike box being installed on the door frame. It illustrates the alignment of the door sensor on the strike plate with the corresponding sensor on the bolt. The required strike hole depth of 1 in / 25.4 mm is indicated. An option to install a reinforced strike plate is mentioned.
Setting Up
1. Download the Lockin Smart app and log in or create an account.
2. Search for "Lockin Smart" in the Apple App Store or Google Play Store.
3. In the Lockin Smart app, tap "Add Device". On the page that appears, tap "Veno Plus". Follow the guide and in-app configuration instructions to complete the setup.
App Interface Diagram: Shows a screenshot of the Lockin Smart app, displaying a home screen with a "Join's Home" selection, a house icon, and a prominent "Add Device" button. Navigation icons for Devices, Events, and Profile are at the bottom.
4. Once the configuration is complete and the battery casing is closed, the Video Smart Lock Veno Plus is ready to use.
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
ISED Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
- (1) This device may not cause interference.
- (2) This device must accept any interference, including interference that may cause undesired operation of the device.
L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) L'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
ISED Radiation Exposure Statement
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
Cet équipement est conforme aux limites d'exposition aux radiations IC CNR-102 établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et votre corps.
Restrictions Information
The devices certified under this annex are not permitted to be used on satellites. Devices used on aircraft are permitted under the following conditions:
- (a)Except as allowed in J.2(b), devices are only to be used when the aircraft is on the ground.
- (b)Devices used in-flight are subject to the following restrictions:
- (i)they shall be used within closed, exclusive on-board, communication networks within the aircraft
- (ii)they shall not be used in wireless avionics intra-communication (WAIC) applications where external structural sensors or external cameras are mounted on the outside of the aircraft structure
- (iii)they shall not be used on aircraft equipped with a body/fuselage that provides little or no RF attenuation except when installed on unmanned air vehicles (UAVs) and complying with J.2(d)
- (iv)devices operating in the 59.3-71.0 GHz band shall not be used except if they meet all of the following conditions:
- (1)they are FDS
- (2)they are installed within personal portable electronic devices
- (3)they comply with the relevant requirements in J.3.2(a), J.3.2(b) and J.3.2(c)
For ICES
CAN ICES-003(B) / NMB-003(B)
Warning
⚠️ Replacement of a battery with an incorrect type that can defeat a safeguard.
⚠️ Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
⚠️ Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; and a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
Specifications
Product Name: Veno Plus Palm Vein Recognition Video Smart Lock
Model: LKMSD551
Operating Voltage: 7.4V
Dustproof and Waterproof Rating: IP53
Bluetooth: BLE 5.0
WiFi: 2.4GHz
FCC ID: 2BMOG-LKMSD551
IC: 33374-LKMSD551
Customer Service and Warranty
Warranty Period: 12 months
Contact Us:
www.lockin.com | support@lockin.com
LOCKIN (U.S.) INC.
8605 SANTA MONICA BLVD #79525 WEST HOLLYWOOD, CA 90069-4109
LOCKIN (U.S.) INC. All rights reserved, registered in the United States and other countries.
