LOCKIN Veno Plus Palm Vein Recognition Video Smart Lock

Quick Start Guide

PN: 0524160006 | Model: LKMSD551

Overview of Features and Layout

The LOCKIN Veno Plus is a video smart lock featuring palm vein recognition, fingerprint scanning, and a keypad for secure access.

Exterior Assembly Diagram: Shows the front and side views of the exterior lock unit. Key components labeled include: Palm vein scanner, ambient light sensor, speaker, keypad (0-9, *, #, LOCKIN logo), mechanical lock cylinder, emergency charging port, doorbell button, PIR sensor, camera lens, IR night vision light, fingerprint scanner, motion sensor, microphone, lock/unlock button (with status indicators: White for unlocked, Red for locked, Red flashing for failed unlock/low battery), reset button, spacer, and plug.

Interior Assembly Diagram: Shows the interior side of the lock unit. Key components labeled include: Thumb turn, battery cover, adjustment button (for pairing/resetting), silicone plug, mounting plate, product label with Matter pairing sticker, and rechargeable lithium-ion battery.

Parts List

A. Deadbolt Latch
B. Screws for lock body and strike plate (#7 1") x 5
C. Strike Box
D. Latch Plate
E. Reinforced Latch Plate
F. Emergency Keys x2
G. Screws for reinforced latch plate x2
H. Mounting screws for interior plate (1/4-28UNF 23/16") x 2
I. Interior assembly screws (M4*12) x 3

Installation Preparation

Before installation, ensure the rechargeable lithium-ion battery is fully charged. This may take 6 to 8 hours. Use a 5V/2A adapter with a Type-C cable for optimal charging.

Battery Charging Diagram: Illustrates a battery being charged via a USB-C cable connected to an adapter. A text box indicates charging time (6-8 hours) and LED indicator status: Red for charging, Green for fully charged, and alternating Red/Green flashing for charging error.

Tools Required (Not Supplied):

A Phillips head screwdriver (No. 2) is required. Do not use an electric screwdriver, as it may damage the lock.

Tool Illustration: A simple drawing of a Phillips head screwdriver.

Installation Guide

The total installation time is generally less than 30 minutes. For assistance, contact support@lockin.com.

1. Verify Door Meets Installation Requirements

Remove your existing lock and check if your door meets the following specifications. If not, you may need to drill new holes.

Door Thickness: 13/8" - 211/64" (35-55 mm)
Cross Bore Diameter: 11/2" (38 mm) or 21/8" (54 mm)
Backset: 23/8" (60 mm) or 23/4" (70 mm)
Minimum Knob-to-Hole Distance: 3" (75 mm)
Door Hole Diameter: 1" (25.4 mm)

Door Measurement Diagram: Illustrates a door edge with lines indicating measurements for door thickness, cross bore diameter, backset, and door hole diameter.

Note: The Veno Plus is not compatible with storm doors as the security plate may obstruct the camera. Ensure your door is a standard entry door without a storm door before installation.

2. Install the Deadbolt Latch Body

Determine if the length of the deadbolt latch body needs adjustment based on the backset measurement.

Deadbolt Adjustment Diagram: Shows the deadbolt latch body and illustrates how to adjust its length. For a 23/8" (60 mm) backset, insert directly. For a 23/4" (70 mm) backset, rotate the bolt 180 degrees. The "TOP" indicator must always face upwards.

Insert the deadbolt latch body into the door edge bore. Ensure the "TOP" marking faces upwards and the T-shaped slot for the tailpiece is centered.

Deadbolt Insertion Diagram: Shows the deadbolt being inserted into the door edge. It indicates routing the door status sensor cable through the side hole. The "TOP" marking is visible.

Before installing the deadbolt, route the door status sensor cable through the side hole of the door and pull it through from the interior. Be careful not to damage the cable.

Cable Routing Diagram: Illustrates the interior side of the door showing the deadbolt installed and the door status cable passing through to the interior.

3. Install the Exterior Assembly

Measure the cross bore diameter of your door.

If the diameter is 21/8" (54 mm), install the exterior assembly directly.
If the diameter is 11/2" (38 mm), remove the spacer before installing the exterior assembly.

Exterior Assembly Installation Diagram: Shows the exterior lock unit being aligned with the door bore. It illustrates installing directly for a larger bore or removing a spacer for a smaller bore. The cable is shown being routed.

Ensure the exterior assembly is securely fixed vertically. It may be helpful to have a family member or friend assist in holding the assembly in place.

Vertical Alignment Diagram: Shows the exterior assembly being held in place while cables are routed under the deadbolt mechanism.

Ensure the cable passes under the deadbolt mechanism.

4. Install the Interior Mounting Plate

Detach the interior mounting plate and the battery cover from the interior assembly.

Interior Plate Detachment Diagram: Shows the interior lock assembly and the separate mounting plate and battery cover. Arrows indicate detachment.

Pass the cables through the mounting plate slot.

Align the mounting plate with the threaded posts.

IMPORTANT: Before inserting and tightening screws, follow these steps:

Mounting Plate Screw Diagram: Shows the interior mounting plate and the specific mounting screws (H).

Pass the door status cable through the cable hole of the mounting plate.
Pass the power cable and Wi-Fi cable over the door status cable through the designated hole on the mounting plate.
Carefully straighten the door status cable to avoid damage.
Align and insert the screws, ensuring the cable is positioned below and not pinched.
Manually align the screws with the nuts through the guide holes of the lock body, then tighten them with a screwdriver.

Interior Assembly Installation Diagram: Shows the interior mounting plate being attached to the door. It illustrates routing cables, aligning screws, and tightening them with a screwdriver. A note suggests having someone hold the exterior assembly steady.

To facilitate installation, ask someone to hold the exterior assembly to ensure it is securely fixed and does not tilt.

Screw Tightening Diagram: Shows a screwdriver being used to tighten the mounting screws for the interior assembly.

Use a screwdriver to secure your screws.

5. Install the Interior Assembly

Plug the power cable, door status cable, and Wi-Fi cable into the corresponding ports on the interior assembly.

Cable Connection Diagram: Shows the interior assembly with three ports labeled 1, 2, and 3. Arrows indicate connecting the door status cable to port 1, Wi-Fi cable to port 2, and power cable to port 3.

Follow these steps for installation:

Connect the door status cable to port 1.
Connect the Wi-Fi cable to port 2.
Connect the power cable to port 3.

IMPORTANT: Ensure the power cable is correctly connected.

To disconnect the Wi-Fi cable, gently pull the handle.

Insert the tailpiece into the T-shaped slot of the interior assembly. Ensure cables are neatly stored in the designated space within the interior assembly to avoid pinching during insertion.

Tailpiece Insertion Diagram: Shows the interior assembly being inserted onto the door, with the tailpiece sliding into the deadbolt mechanism. Cables are shown being tucked away.

Ensure the deadbolt is retracted and set the thumb turn to the vertical position.

Thumb Turn Position Diagram: Shows the thumb turn on the interior assembly in a vertical position.

Arrange the cables to avoid pinching them when inserting the deadbolt tailpiece into the interior assembly.

Secure the interior assembly tightly to the door panel using the interior assembly screws (M4*12 x 3). Then, ensure the silicone plug is installed.

Interior Assembly Securing Diagram: Shows the interior assembly being attached to the door with screws. The silicone plug is shown being inserted.

3. Verify the bolt can extend and retract smoothly by turning the thumb turn without obstruction.

Bolt Operation Check Diagram: Shows the thumb turn being rotated to test the smooth operation of the deadbolt.

6. Install the Strike Plate and Strike Box

Ensure the depth of the latch hole on the door frame for the strike plate installation is at least 1 inch (25.4 mm). Otherwise, the initial calibration process after installation may fail, leading to future malfunctions.

Strike Plate Components Diagram: Illustrates the strike box (C), reinforced latch plate (E), and latch plate (D). It also shows the screws for the strike plate (B) and reinforced strike plate (G).

Install the strike plate and strike box onto the door frame.

Strike Plate Installation Diagram: Shows the strike plate and strike box being mounted onto the door frame. It indicates the required latch hole depth of 1" (25.4 mm).

The door sensor on the strike plate must be aligned with the corresponding sensor on the deadbolt.

Option: Install a reinforced latch plate for added security.

Settings

Download the Lockin Smart app and log in or create an account.

1. Scan the QR code below to download.

QR Code Placeholder: A placeholder for the QR code that would typically be present here, used for downloading the Lockin Smart app.

2. Search for "Lockin Smart" in the Apple App Store or Google Play Store.

App Store and Google Play Badges: Displays the 'Download on the App Store' badge and the 'Get it on Google Play' badge.

The Apple logo and App Store are trademarks of Apple Inc. Google Assistant, Google Home, Google Play, and the Google Play logo are trademarks of Google LLC.

3. In the Lockin Smart app, tap 'Add Device'. On the displayed page, tap 'Veno Plus'. Follow the app's instructions and configuration steps to complete the settings.

App Screenshot: A screenshot of the Lockin Smart app interface, showing a home screen with options like 'Devices', 'Events', 'Profile', and a '+' button to add a device. It highlights an 'Add Device' button and likely shows the 'Veno Plus' selection.

Once setup is complete and the battery cover is closed, the Veno Plus Video Smart Lock is ready for use.

Specifications

Product Name: Veno Plus Palm Vein Recognition Video Smart Lock
Model: LKMSD551
Service Voltage: 7.4V
Dustproof and Water-Resistant: IP53
Bluetooth: BLE 5.0
WiFi: 2.4GHz
FCC ID: 2BMOG-LKMSD551
IC: 33374-LKMSD551

Customer Service and Warranty

Warranty Period: 12 months

Contact Us

Website: www.lockin.com
Email: support@lockin.com
LOCKIN (U.S.) INC.
8605 SANTA MONICA BLVD #79525 WEST HOLLYWOOD, CA 90069-4109

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

ISED Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) L'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISED Radiation Exposure Statement

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.

Cet équipement est conforme aux limites d'exposition aux radiations IC CNR-102 établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et votre corps.

Restrictions Information

The devices certified under this annex are not permitted to be used on satellites. Devices used on aircraft are permitted under the following conditions:

(a)Except as allowed in J.2(b), devices are only to be used when the aircraft is on the ground.
(b)Devices used in-flight are subject to the following restrictions:
- (i)they shall be used within closed, exclusive on-board, communication networks within the aircraft
- (ii)they shall not be used in wireless avionics intra-communication (WAIC) applications where external structural sensors or external cameras are mounted on the outside of the aircraft structure
- (iii)they shall not be used on aircraft equipped with a body/fuselage that provides little or no RF attenuation except when installed on unmanned air vehicles (UAVs) and complying with J.2(d)
- (iv)devices operating in the 59.3-71.0 GHz band shall not be used except if they meet all of the following conditions:
  - (1)they are FDS
  - (2)they are installed within personal portable electronic devices
  - (3)they comply with the relevant requirements in J.3.2(a), J.3.2(b) and J.3.2(c)

For ICES

CAN ICES-003(B) / NMB-003(B)

Warning

Replacement of a battery with an incorrect type that can defeat a safeguard
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;
Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; and a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

	LOCKIN Veno Plus Palm Vein Recognition Video Smart Lock: Quick Start Guide and Installation Comprehensive guide for installing and setting up the LOCKIN Veno Plus Palm Vein Recognition Video Smart Lock, including product features, specifications, and FCC compliance. Learn how to replace your existing lock with this advanced smart lock.
	LOCKIN Veno Plus Palm Vein Recognition Video Smart Lock Quick Start Guide Quick start guide for the LOCKIN Veno Plus Palm Vein Recognition Video Smart Lock (Model LKMSD551). This guide provides essential information on product features, parts, installation steps, app setup, specifications, and compliance details.
	Lockin Veno Plus Palm Vein Recognition Video Smart Lock Quick Start Guide A comprehensive quick start guide for the Lockin Veno Plus Palm Vein Recognition Video Smart Lock, model LKMSD551. This guide covers product features, exterior and interior assembly, installation steps, setting up the Lockin Smart app, and compliance information.
	LOCKIN Veno Plus Smart Lock Installation and User Guide Comprehensive guide for installing and using the LOCKIN Veno Plus Smart Lock, featuring palm vein recognition. Includes setup instructions, parts list, and technical specifications.
	External Photos of LOCKIN LKMSD551 Smart Lock This document contains external photographs of the LOCKIN LKMSD551 smart lock, identified by FCC ID 2BMOG-LKMSD551. The photos showcase the device's construction and components.
	Guía de Inicio Rápido: Lockin Veno Pro Video Smart Lock con Reconocimiento de Palma Instrucciones detalladas para la instalación y configuración del Lockin Veno Pro, un video smart lock con reconocimiento de palma y huella digital. Incluye especificaciones técnicas y información de contacto.
	Lockin Veno FAQ & Troubleshooting Guide Comprehensive Frequently Asked Questions and troubleshooting solutions for the Lockin Veno smart lock, covering installation, features, connectivity, and maintenance.
	LOCKIN Veno Palm Vein Recognition Smart Lock Quick Start Guide This quick start guide provides essential information for installing and setting up the LOCKIN Veno Palm Vein Recognition Smart Lock (Model LKMSD411A). It includes an overview of features, parts list, installation steps, app setup, and specifications.