Important Safety Information
Caution! Technical devices are of considerable value. Handle components carefully during installation and protect them if necessary. If necessary, the installation area should also be secured. Falling parts can cause injuries and material damage. The materials included in the scope of delivery may not be suitable for the special conditions at the installation site. Please check this in advance and replace them with suitable materials if necessary. If you are unsure about the installation of the product or have any questions, please contact HAGOR Products GmbH or other trained specialists.
EC Declaration of Conformity
Hagor Products GmbH hereby declares that the lift, designated HP Twin Lift, functioning as a holder for TV devices (Serial Number range: 10.00001 - 10.01000), complies with all relevant provisions of EC Directive 2006/42/EC (Machinery Directive). Furthermore, the lift complies with EC Directive 2014/30/EU (Electromagnetic Compatibility) and meets the safety objectives of Low Voltage Directive 2014/35/EU as per Annex I, No. 1.5.1 of the Machinery Directive 2006/42/EC. Complete technical documentation is available, including the operating manual in its original version. Authorized person for the compilation of technical documentation: Sascha Hahndorf, Hagor Products GmbH.
Installation Safety Precautions
- Do not use on stairs or near edges. ❌
- Do not use on uneven surfaces. ❌
- Do not use on sloping surfaces. ❌
⚠️ CAUTION! Before moving the system, ensure the lift is lowered. ⬇️
Before assembly, always check that all marked screws are tightened. ✔️
Scope of Delivery
Parts:
- A-1: 1x
- A-2: 4x
- A-3: 4x
- B: 2x
- C: 2x
- D: 1x
- E: 1x
- F: 2x
- G-1: 1x
- G-2: 1x
- G-3: 1x
Hardware:
- P: M8x16 (4x)
- Q: Ø 8 (4x)
- R: M6x12 (6x)
- S: Ø 6 (2x)
- T: M4x5 (4x)
- U: M4x6 (4x)
- V: M8x12 (6x)
- W: Ø 10 (4x)
Assembly Instructions
Step 1: Assemble Castors
Assemble the castors as shown in the picture, using parts A-1, W, A-2, and A-3.
Diagram shows attaching castors to the base plate.
Step 2: Attach Handles
Screw the handles (E, F) to the side of the lift system.
Diagram shows attaching handles to the main column.
Step 3: Mount Lift System to Base
Screw the lift system (E) to the mobile base plate (A) and attach the cover (B).
Diagram shows the lift system being attached to the base and the cover being placed.
Step 4: Attach TV Bracket to Head
Screw the TV bracket (D) to the head of the lift system.
Diagram shows attaching the TV bracket to the top of the lift column.
Step 5: Mount Wired Remote Control
Screw the wired remote control to the back of the holder.
Diagram shows attaching the remote control unit to the back of the TV bracket assembly.
Step 6: Route Cables
Route all necessary cables through the cable drag chain and screw the ends tight.
Diagram shows cables being fed through a flexible chain mechanism.
Step 7: Mount TV Bracket and Screen
Screw the TV bracket (C) to the head of the lift system. Select the appropriate mounting material for the intended screen from the screw bag.
Diagram shows attaching the TV mounting arms to the lift head and selecting screws.
Step 8: Hang Screen
Loosen the safety locks on both sides and slide them down to hang the screen.
Diagram shows releasing safety locks and positioning the screen onto the bracket.
Step 9: System Operation Check
Switch on the system and move it to the top position using the remote control. Check the cabling and free any knotted or jammed cables.
Diagram shows the lift at its highest position with cables checked.
Step 10: Secure Screen
Slide the lock back up and tighten all bolts.
Diagram shows securing the screen by sliding the lock mechanism and tightening screws.
Optional Camera Holder
The camera holder can be mounted using parts U, Q, R, T, G-1, G-2, and G-3. Refer to diagrams for placement.
Diagrams show different mounting configurations for a camera holder using specific parts.
Remote Control Operation
The screen can be moved to the appropriate height by pressing the arrow keys (1: Up / 2: Down). To save a position, press and hold the 'M' button (3) for approximately 5 seconds; this is confirmed with "M1" on the small display. To move the screen to the saved position, briefly press the "M" button.
Troubleshooting
| No. | Error Code | Solution |
|---|
| 1 | Hot | Wait 18 minutes. Unplug power cable and plug it back in. The error code will disappear automatically. |
| 2 | RESET | Press and hold the down button. After 5 seconds, the lift will begin to lower to the lowest height, then rise slightly. Release the down button. |
| 3 | E01 / E02 | Check cables and ensure they are connected. Wait 3 seconds; the error code will disappear automatically. If it does not disappear, contact the supplier. Remove any excess weight; the code will disappear automatically. |
| 4 | E06 | Press and hold the down button. After 5 seconds, the lift will begin to lower to the lowest height, then rise slightly. Release the down button. |
| 5 | E07 | Weight load is too high. Please check if the weight exceeds the permissible total load of 120 kg, evenly distributed. |
| 6 | E08 / E09 | The error code will be automatically cleared only when the operating voltage meets the product requirements. |
| 7 | E10 | Insert the handset after the control unit has already been supplied with power. Wait 1 second; the error code will disappear automatically. |
Dimensions
Overall Height (extended): approx. 2290 mm
Overall Height (retracted): approx. 1980 mm
Base Width: approx. 1202 mm
Base Depth: approx. 794 mm
Max Load Capacity: 120 kg
