Sylvox 15.6-inch Smart TV User Manual

General Information & Safety

To avoid damaging the television set, please observe the following safety instructions during setup and use.

Cleaning the television set

Before cleaning, disconnect the television set. Use only a soft damp cloth or a special cleaning product for flat-screens.

LED Display

Too much pressure on the screen can damage the television set.

Heat/damp/humidity

The television set should not be exposed to high temperatures (radiators, open fire). The television set should not be used in areas with high humidity.

Condensation

If moved from a cool area to one with a higher temperature, the television set should be left for at least an hour before plugging it in. A rapid change of temperature can lead to the formation of condensation in the television set itself. This can lead to damage if the television set is in use.

Air Circulation

To prevent overheating of the television set, the ventilation slots at the rear should always be clear.

Small Objects

It is important to ensure that no small objects or liquids enter the television set. They can cause damage or even fire.

Liquids/Candles

Do not place anything holding a liquid or any candles on the television set.

Crushing

Take care to avoid crushing fingers or other objects when turning the television set in any direction.

Electric Supply

Use the television set only with the voltage indicated in the specifications. Ensure that there is easy access to the plug and that the television set can always be disconnected from the electricity supply. Do not disconnect the television set by pulling the power cable. Always take hold of the plug. The power cable must not be kinked or placed over sharp edges.

Moving the Television Set

When moving the television set, hold only the casing.

Repairs/Accessories

Repairs and servicing must be undertaken only by authorized and trained personnel.

Retrieve

In accordance with the Batteries Regulation, batteries are to be disposed of only in containers provided for this purpose.

⚠️ CAUTION: RISK OF ELECTRIC SHOCK ⚡ DO NOT OPEN ?

In extreme weather (storms, lightning) and long inactivity periods (going on holiday), disconnect the TV set from the mains. The mains plug is used to disconnect the TV set from the mains and therefore it must remain readily operable. If the TV set is not disconnected electrically from the mains, the device will still draw power for all situations even if the TV is in standby mode or switched off.

Important Warnings

IMPORTANT - Please read these instructions fully before installing or operating.

WARNING: Never let people (including children) with reduced physical, sensory or mental capabilities or lack of experience and / or knowledge use electrical devices unsupervised.

• The TV set is intended for Outdoor and similar general use but may also be used in public places.
• It is prohibited to enclose it in a sealed box or embed it in a wall.
• The ventilation should not be impeded by covering or blocking the ventilation openings with items, such as newspapers, table-cloths, curtains, etc.
• The power cord plug should be easily accessible.
• Do not place the TV, furniture, etc. on the power cord.
• A damaged power cord/plug can cause fire or give you an electric shock.
• Handle the power cord by the plug, do not unplug the TV by pulling the power cord.
• Never touch the power cord/plug with wet hands as this could cause a short circuit or electric shock.
• Never make a knot in the power cord or tie it with other cords.
• When damaged, it must be replaced; this should only be done by qualified personnel.

WALL MOUNTING WARNINGS

• Do not install the TV on an incline.
• Use the specified wall mounting screws and other accessories.
• Tighten the wall mounting screws firmly to prevent the TV from falling.
• Do not over-tighten the screws.

A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as: Educating children about the dangers of climbing on furniture to reach the television set or its controls.

Accessories

Please make sure the following items are included with your TV. If any items are missing, Please contact us.

• Television
• User's manual
• Warranty Card
• Batteries (AAA x 2)
• Adapter
• Remote control base
• Remote Control
• Screwdriver
• Screws KA4x14MM
• Mounting bracket (x2)

TV Specification

Note: Design and specification modification maybe made at any time without prior notice, all data and dimensions are approximations.

Installation

Towards the Installer

Dimensions: 55.00 mm (2.17 inch) clearance on left/right, 95.00 mm (3.75 inch) clearance at the rear.

Steps:

1. Use a pencil to mark the screw positions or pre-drill holes using the positioning holes. Screw specification: KM4*14.
2. If the bottom of the cabinet is flat, use the round bracket and align it with the dotted positioning holes for installation.
3. For cabinets with a lip edge or reinforced strips on the bottom, use the U-shaped extended bracket and align it with the solid positioning holes for installation.
4. The left/right/rear clearance of the TV determines the rotation angle. (It is recommended to leave 55mm/2.17 inches on the left and right, and 95mm/3.75 inches at the rear).
5. After opening the TV panel 90 degrees, align the screw holes at the top of the TV with the column in the middle of the bracket.
6. Open the screw latch at drawing 90 degrees (Picture 1) and use the latch to rotate dextrorotary the screw (Picture 2) to tighten TV with the bracket. Close the latch after completing the installation (Picture 3).

Diagram Description: Visuals show the TV mounting plate dimensions and three steps (Picture 1, 2, 3) illustrating how to attach the TV to the bracket using screws and a latch mechanism.

Overview

Front Panel

The front panel of the television features the following:

• 1. SPEAKER: Integrated speaker.
• 2. TIME DISPLAY: Shows the current time.
• 3. SET / ENTER: Press to enter time setting or confirm selections.
• 4. TIME MINUS: Press to go back in time.
• 5. TIME PLUS: Press to advance time.
• 6. REMOTE CONTROL SENSOR: Receives signals from the remote control.
• 7. POWER INDICATOR: Red light indicates standby mode.
• 8. POWER: Press to turn the TV on or off.
• 9. SOURCE: Change and select the desired input mode.
• 10. MUTE: Press to mute/unmute the TV sound.
• 11. CH+/-: Press to change channels. In the on-screen menu, these buttons function as up/down arrow buttons.
• 12. VOL+/-: Press to increase or decrease the volume. In the on-screen menu, these buttons function as left/right arrow buttons.
• 13. LED SCREEN: The main display panel.

Rear Panel and Connections

The rear panel provides various connection options:

• Digital Audio System: Connect to external audio devices.
• DC 12V: Power input.
• RJ45: Ethernet connection for wired internet.
• SPDIF OUT: Digital audio output.
• L/R OUT: Connect to the audio output jacks on your amplifier/home theater.
• HDMI2 (eARC): Connecting for HDMI signal with Audio Return Channel (eARC) support.
• HDMI1: Connecting for HDMI signal.
• RF: Connect to an antenna or cable.
• USB1/2: USB input for media playback or device connection.
• MINI AV IN: Connecting for VIDEO signal input in Composite mode.
• EARPHONE OUT: Connecting for headphones.

Connected Devices shown in diagram: Camcorder, DVD Player, PC (HDMI-output), Blu-ray disc player, Intellinet feeder, Antenna feeder, Headset.

Remote Control Unit

The remote control allows you to operate the TV functions:

• 1. POWER: Turn the TV on and off.
• 2. MUTE: Press to cut off the sound temporarily; press again to resume.
• 3. Digital Buttons (0-9, -): Directly select channel with digital buttons.
• 4. INPUT: Press to open the input source list.
• 5. NETFLIX: Access Netflix directly (requires network connection).
• 6. YouTube: Access YouTube directly (requires network connection).
• 7. Disney+: Access Disney+ directly (requires network connection).
• 8. Prime Video: Access Prime Video directly (requires network connection).
• 9. Profile: Switch user profile.
• 10. Google Assistant: Open Google Assistant.
• 11. Settings: Access the settings menu.
• 12. Arrow buttons ▲▼◄►: Use to navigate menus and select items.
• 13. OK: Confirms selection.
• 14. BACK: Return to the previous menu.
• 15. Guide: Open Live TV EPG (Electronic Program Guide).
• 16. HOME: Display the HOME page.
• 17. VOL+/-: Adjust the volume.
• 18. CH+/-: Change channel upward or downward.
• 19. INFO: Display channel information.
• 20. Record Button (?): In DTV mode, press to record the TV program.
• 21. APPS: Press to display the app list.
• 22. LIST: Press to display the channel list.
• 23. CC: Display CC (Closed Caption) function menu.
• 24. Virtual Keyboard Button: Press to open virtual keyboard in DTV source.
• 25. MTS/AUDIO: In USB mode, switch audio track. In TV mode, switch MTS or Audio Language.
• 26. DIGITAL MEDIA PLAYER CONTROL BUTTONS: Include backward, forward, play/pause, stop in USB mode.
• 27. COLOR BUTTONS: Used in APPS.

General Description - Remote Control

Installing Batteries in the Remote Control

1. Use the accessory screwdriver to remove the four screws of the battery cover and open it.
2. Insert two 1.5V AAA size batteries in correct polarity. Do not mix old or used batteries with new ones.
3. Lock the four screws on the battery box cover with a screwdriver. Please keep the screwdriver.

Usage Notes:

• Point the remote towards the remote control sensor of the wireless TV and use it within 7 meters.
• Put used batteries into the recycling bin.
• Battery loading should last one year under normal use.
• If not using the remote for a long period, remove batteries to avoid leakage.
• Do not mix old and new batteries or different types.
• Do not throw batteries into fire or water.
• Batteries should not be exposed to excessive heat.

External Connection - Antenna

Antenna input impedance of this unit is 75ohm.

VHF/UHF 75ohm coaxial cable can be connected directly. If the antenna cable is a 300ohm parallel flat feeder cable, you need to use a 300ohm/75ohm converter.

Diagram Description: Illustrations show two types of antenna connections: one using a 300ohm flat twin lead with a converter, and another using a 75ohm coaxial cable directly.

TV Operation

Initial Setup

1. Connect the TV to the power supply. The indicator light will be red after power-on. Press the POWER button on the remote control or TV to turn on the TV.
2. Pair the remote control with the TV. After successful pairing, you can operate the Bluetooth remote control. (Press "Back" and "Home" on BT remote simultaneously for 3 seconds to enter pairing mode).
3. Press ▲/▼ to select the system language and press OK to confirm.
4. Press ▲/▼ to set up Google TV (requires Google account) or basic TV mode.
5. Scan the setup code to download the Google Home app on your phone, or press ▲/▼ to set up on TV.
6. Press ▲/▼ to select your Wi-Fi network, press OK, and enter the password to connect.
7. Accept the Google Terms of Service to improve the product experience.
8. Set your location.
9. Set your Time Zone.
10. Set your Daylight Saving preference (Auto, Disable, Always On).
11. Set the Tuner mode (Cable + Antenna, Antenna, Cable, or Skip).
12. Double-check your settings and press OK to start using the TV.

Home Screen

After completing the wizard settings, you can watch TV and access the home screen.

• Google Assistant/Search: Open Google Assistant or start a text search.
• Favorite Applications: Icons for favorite applications are displayed. These can be added, deleted, or reordered.
• Inputs Icon (?): Select an input source.
• Settings Icon (⚙️): Access various settings.

Input Source

In the HOME interface, press ▲/▼/◄/► to select the "Inputs" icon, press OK to open the input source list, then press up to highlight an input and press OK to switch.

Under live TV, press the SOURCE button to display the list of input sources and select the desired one.

Navigating the On-Screen Menu

In the HOME interface, press the ► key to select the settings icon (⚙️), then press OK to confirm.

Press ▲/▼ to select desired settings categories (e.g., Suggested, General Settings).

Press OK to enter the selected setting.

Settings

Channels & Inputs

To set Channels and Inputs:

Add channels:

1. Go to Settings > Channels & Inputs > Channels.
2. Select your signal type.
3. Select Channel Scan to start channel installation.

Inputs:

Consumer Electronic Control (CEC) allows operation of linked functions between compatible devices. 100% interoperability with other brands is not guaranteed.

Display & Sound

To set Picture and Sound:

Picture Settings

• Picture Mode: Standard, Movie, ECO, Vivid, Sports, Game.
• Screen Brightness: Adjusts LED brightness.
• Advanced Settings: For detailed settings like Color Temperature, Noise Reduction, and Picture Reset.

Sound Settings

• Sound Mode: Standard, Movie, Music, News, Personal.
• Audio output: Select Output Device (TV Speaker, SPDIF, Optical, HDMI-ARC) and Digital Output (Auto, Bypass, PCM, Dolby Digital Plus, Dolby Digital).
• Digital Output Delay: Synchronizes on-screen picture and sound from an amplifier via digital audio output.

Network & Internet

Setup network connection settings to use apps or network upgrade functions.

You can connect to the internet with Wi-Fi, Ethernet, or your phone's hotspot.

Scanning always available: Allows Google's location service and other apps to scan for networks, even when Wi-Fi is off.

Ethernet

Proxy settings: Set Proxy manually.

IP settings: Configure the IP setting for your network connection.

Wi-Fi Setting

1. Confirm Wi-Fi is turned on and you're connected to the correct network.
2. If not, locate the network, select it, and enter the password.
3. Open one of your apps.
4. Play your video, music, or game.

Note: If you have issues, turn the Wi-Fi option off and on again.

Mobile/Tablet Hotspot

Automatically adjusts video quality to use less mobile data.

• Data Saver: Reduces data usage on mobile connections, increasing watch time.
• Data usage and alerts: Monitor your data usage while watching TV.

Accounts & Sign-in / Privacy

Accounts & Sign-in

Manage your Google account and kids profile account.

Google Account: Google TV profiles allow personalized experiences with recommendations and watchlists. You can add multiple accounts.

Add a Kid: Set up a kids profile with app restrictions and bedtime reminders.

Privacy

This section covers privacy settings for your TV, Google account, and applications.

• Location: Google may collect location data for accuracy and location-based services.
• Usage & diagnostics: Automatically send diagnostic information to Google. Permissions can be adjusted.
• Ads: Manage ad settings, such as resetting your advertising ID.
• Google Assistant: Ask questions and complete tasks using Google Assistant.

Payment & Purchases: Manage accounts and purchases via the Play Store or web links (g.co/ManageWallet, g.co/Play/Order, g.co/Play/Subscriptions).

Security & Restrictions: Be aware of risks from unknown apps. You are responsible for any damage or data loss.

Apps

This section is for app settings, such as checking details and permissions.

Apps Store: Features inbuilt apps; users cannot add external apps.

System

Accessibility

Enhance usability with screen reader, closed captions, and Switch Access.

To access Accessibility settings:

1. From the HOME screen, navigate to Settings (⚙️) > System > Accessibility.
2. Adjust items like Closed Captions, High Contrast Text, Text to Speech, Accessibility Shortcuts, and Switch Access.

TalkBack: Google's screen reader for spoken feedback.

About: Check system update and TV registration information.

System Settings (Continued)

Reset

Restores device to default settings, erasing all data, accounts, files, and apps.

Date & Time

Set automatic or manual date/time, time zone, and 12/24-hour format.

Language

Set the on-screen display language (e.g., English, Español, Français).

Keyboard

Perform keyboard settings.

Storage

View internal shared storage and removable storage.

Ambient mode (Digital Photo Frame)

Display Google Photos when the TV is not in use.

Power & Energy

Configure power-on behavior.

Cast

Cast content from phones, tablets, or laptops to your Google TV.

Restart

Turns the TV off and on again, keeping settings. For a full reset, use Factory reset (Settings > System > About > Reset > Factory reset).

Remotes & Accessories

Connect Bluetooth devices like headphones or game controllers. Only one audio device can be connected at a time.

Pair a Bluetooth device

1. From the HOME screen, go to Settings > Remote & Accessories > Pair accessory.
2. Ensure your device is in pairing mode.
3. Select the device from the list and pair it.

Reconnect a paired device

1. From the HOME screen, go to Settings > Remote & Accessories.
2. Under "ACCESSORIES", choose your device.
3. Select Connect.

Fix problems with connecting Bluetooth devices

If your Bluetooth device won't connect, it could be an issue with the Bluetooth device or your TV.

Troubleshoot connection issues

1. Turn off your Bluetooth device and then turn it back on. Try pairing again.
2. If you have multiple paired devices, disconnect the ones you're not using.
3. Unplug your TV for 10 seconds and plug it back in. Try pairing again.
4. Check if your Bluetooth device connects to other devices (phone, tablet).
5. If it connects to other devices: Reset your Google TV device to factory settings.
6. If it doesn't connect to other devices: Check for up-to-date software on your Bluetooth device or contact the manufacturer.

Read Before Using Apps (*Terms & Conditions Apply)

• App availability, content, and services may vary by device and territory. Some apps may require additional devices or membership fees. Availability is subject to change without notice.
• The manufacturer is not responsible for interruptions of app services caused by service providers.
• Unstable internet connections may cause delays or interruptions. Apps may terminate automatically depending on the network environment.
• App services and updates may become unavailable.
• App content is subject to change by the service provider without prior notice.
• App functionality may change in future versions.
• Some apps may not support multitasking based on third-party provider policies.
• Response to remote commands and screen display may be delayed during webpage loading.
• Copy and paste operations are not supported.
• Web browsing speed varies with network environment.
• Playback of certain video/audio files may not be possible depending on supported codecs.
• The app store has limitations; users cannot add external apps.

Troubleshooting

If you have any problems, check the countermeasures for each symptom listed below. If the trouble persists, contact the Customer Care Centre.

Warnings & Compliance

WARNING

Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Take precautions such as using recommended cabinets/stands, ensuring the set is not overhanging, anchoring furniture, and educating children about climbing dangers.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received. Changes or modifications not expressly approved could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with Class B digital device limits. It generates radio frequency energy and may cause interference if not installed and used correctly. If interference occurs, try reorienting the antenna, increasing separation, or connecting to a different circuit. Consult a dealer or technician for help.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits for an uncontrolled environment. Install and operate with minimum distance 20cm between the radiator and your body.

Warranty

Thank you for purchasing this Sylvox product. A 12-month free warranty is provided.

Customer Service Support:

• Pre-sale: support@sylvoxtv.com
• After-sale: service@sylvoxtv.com
• Marketing: marketing@sylvoxtv.com
• Website: www.sylvoxtv.com
• Service Hotline: +1(866)979-5869 (Monday-Friday, 9:00AM-5:00PM EST)

Warranty Policy

(1) Returning an item:

1. Only items purchased directly from Sylvox.com or authorized resellers can be returned.
2. No returns for products from unauthorized third-party suppliers.
3. Contact the original vendor with order ID/proof of purchase and issue details to request return/refund/repair/replace.
4. Sylvox covers return shipping for quality-related issues for direct purchases. Retailer/reseller returns should be handled by them.
5. A 20% restocking fee may apply for no-reason returns within 7 days of arrival (customer responsible for freight costs).
6. Ensure returned items are repackaged in original condition with all documentation and accessories.
7. Deductions will be made for items not in original packaging or with artificial damage affecting resale.
8. Requests are handled upon receipt of the returned item.

(2) How to return for a refund? (30 days money-back guarantee)

Contact Sylvox team at service@sylvoxtv.com to submit an after-sales application. Include order number/proof in the email. Returns must be made within 30 days. Refunds are issued upon receipt of the item in original packaging.

(3) Refunds

Refunds are processed based on the original payment method. Credit/debit card refunds typically appear within 7-10 business days.

(4) What does the warranty not cover?

• Wrong use or improper repair by the user.
• Damage caused by transportation, moving, or falling after purchase.
• Unavoidable external factors.
• Improper use involving water or other solutions.
• Failure caused by lightning strikes or other electrical system reasons.
• Damage from using power supply other than specified voltage.

Warranty Period:

• Sylvox repairs the TV free of charge within 12 months under normal use as per the manual.
• Sylvox warrants the product conforms to specifications and is free from defects in material and workmanship.
• Sylvox will correct defects subject to conditions including: no abusive operation, negligence, accidents, improper delivery/installation, unauthorized tampering/repair, normal wear and tear, cosmetic damage, external/environmental conditions (voltage fluctuations, liquid spillage, acts of nature), altered/missing model/serial numbers, use for rental/business, installation/setup charges, products not installed per instructions, signal reception problems, burnt-in images, noise, echo, interference, or availability of third-party services/content.

No other entity is authorized to extend this warranty. Sylvox disclaims all other warranties, express or implied. Some states do not allow limitations on incidental or consequential damages.

For questions, contact service@sylvoxtv.com.