Sylvox 15.6-inch Portable TV User Manual
Brand: Sylvox
General Information & Safety Warnings
To avoid damaging the television set, please observe the following safety instructions during setup and use.
Cleaning the television set
Before cleaning, disconnect the television set. Use only a soft damp cloth or a special cleaning product for flat-screens.
LED Display
Too much pressure on the screen can damage the television set.
Heat/damp/humidity
The television set should not be exposed to high temperatures (radiators, open fire) or used in areas with high humidity.
Condensation
If moved from a cool area to one with a higher temperature, the television set should be left for at least an hour before plugging it in. A rapid change of temperature can lead to condensation, potentially damaging the set.
Air Circulation
To prevent overheating, ensure the ventilation slots at the rear are always clear.
Small Objects
It is important to ensure that no small objects or liquids enter the television set, as they can cause damage or fire.
Liquids/Candles
Do not place anything holding a liquid or any candles on the television set.
Crushing
Take care to avoid crushing fingers or other objects when turning the television set in any direction.
Electric Supply
Use the television set only with the voltage indicated in the specifications. Ensure easy access to the plug for disconnection. Do not disconnect by pulling the power cable; always hold the plug. The power cable must not be kinked or placed over sharp edges.
Moving the Television Set
When moving the television set, hold only the casing.
Repairs/Accessories
Repairs and servicing must be undertaken only by authorized and trained personnel.
Retrieve
In accordance with the Batteries Regulation, batteries must be disposed of only in provided containers.
⚠️ CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN ❗
In extreme weather (storms, lightning) and long inactivity periods, disconnect the TV set from the mains. The mains plug is used for disconnection and must remain operable. If the TV set is not electrically disconnected, it will still draw power even in standby mode.
Important Safety Instructions
Please read these instructions fully before installing or operating. Never let people (including children) with reduced physical, sensory, or mental capabilities or lack of experience use electrical devices unsupervised.
- The TV set is intended for outdoor and general use but may also be used in public places.
- It is prohibited to enclose it in a sealed box or embed it in a wall.
- Ventilation should not be impeded by covering or blocking openings with items like newspapers or curtains.
- The power cord plug should be easily accessible.
- Do not place the TV or furniture on the power cord.
- A damaged power cord/plug can cause fire or electric shock. Handle the power cord by the plug; do not unplug by pulling the cord.
- Never touch the power cord/plug with wet hands.
- Never make a knot in the power cord or tie it with other cords.
- When damaged, it must be replaced by qualified personnel.
WALL MOUNTING WARNINGS
- Do not install the TV on an incline.
- Use specified wall mounting screws and accessories.
- Tighten screws firmly to prevent falls, but do not over-tighten.
- A falling television set can cause serious injury or death. Educate children about the dangers of climbing furniture.
What's Included (Accessories)
Please make sure the following items are included with your TV. If any items are missing, please contact us.
- Television
- User's manual
- Warranty Card
- Batteries (AAA x 2)
- Adapter
- Remote Control
- Screwdriver
TV Specifications
| Specification | Details |
|---|---|
| Display Size | 15.6" |
| Display Screen Type | LED |
| Power adaptor | DC 12V ⚡ 4A |
| The maximum resolution | 1920 X 1080 |
| Power Consumption(Max) | 18W |
| Sound output(Max) | 2 x 3W |
| Battery capacity | 10000mAh |
| Image control | Fine digital control |
| Display screen type | Color active matrix LED display |
| TV receive system | NTSC System, ATSC System |
| Frequency range | Antenna: 2-69; Cable: 1-135 (Analog: 1-125, Digital: 1-135) |
| Video IN | NTSC 3.58 |
| Antenna input impedance | 75Ω (Unbalance) |
| Product Dimensions (Include base bracket) | 16.61 x 10.24 x 1.18 inch (422.0 x 260.2 x 29.9 mm) |
| Weight(Net weight) | 4.85 lbs / 2.2 kg |
| Operation environment temperature | 32° to 104° F (-0° to 40°C) |
Note: Design and specification modifications may be made at any time without prior notice. All data and dimensions are approximations.
Product Overview
The back and bottom of the TV feature several ports and indicators:
- 1. SPEAKER
- 2. Battery charging indicator light: Connect the DC 12V/4A AC adapter to indicate battery charging. The light color changes with battery level: green for full charge, red for low battery.
- 3. REMOTE CONTROL SENSOR
- 4. POWER: [Power Button] to turn the TV on or off.
- 5. SOURCE: [Source Button] to change and select the desired mode.
- 6. MUTE: [Mute Button] to mute/unmute TV sound.
- 7. CH+/-: [Channel Up Button]/[Channel Down Button] to change channels. In menus, these act as [Up Arrow]/[Down Arrow].
- 8. VOL+/-: [Volume Up Button]/[Volume Down Button] to adjust volume. In menus, these act as [Left Arrow]/[Right Arrow].
- 9. USB: [USB Port] for USB input.
- 10. RF: [RF Port] to connect to an antenna or cable.
- 11. DC 12V: [DC 12V Input] for power.
Remote Control
The remote control unit has the following buttons:
- 1. POWER: [Power Button] to turn the TV on and off.
- 2. MUTE: [Mute Button] to cut off sound temporarily; press again to resume.
- 3. Digital Buttons (0-9, -): Directly select channels.
- 4. INPUT: [Input Button] to open the input source list.
- 5. NETFLIX: [Netflix Button] to view Netflix directly (if connected to network).
- 6. YouTube: [YouTube Button] to view YouTube (if connected to network).
- 7. Disney+: [Disney+ Button] to view Disney+ (if connected to network).
- 8. Prime Video: [Prime Video Button] to view Prime Video (if connected to network).
- 9. Profile: [Profile Button] to switch profile.
- 10. Google Assistant: ? [Google Assistant Button] to open Google Assistant.
- 11. Settings: [Settings Icon] to access system settings.
- 12. Arrow buttons: [Up Arrow], [Down Arrow], [Left Arrow], [Right Arrow] to navigate menus and change values.
- 13. OK: [OK Button] to confirm selection.
- 14. BACK: [Back Button] to return to the previous menu.
- 15. Guide: [Guide Button] to open Live TV EPG.
- 16. HOME: [Home Button] to display the HOME page.
- 17. VOL+/-: [Volume Up Button]/[Volume Down Button] to adjust volume.
- 18. CH/V: [Channel Up Button]/[Channel Down Button] to change channel.
- 19. INFO: [Info Button] to display channel information.
- 20. : In DTV mode, press this button to record the TV program.
- 21. APPS: [Apps Button] to display the app list.
- 22. LIST: [List Button] to display the channel list.
- 23. CC: [CC Button] to display CC function menu.
- 24. Button: [Keyboard Button] to open virtual keyboard in DTV source.
- 25. MTS/AUDIO: In USB mode, press to switch audio track. In TV mode, press to switch MTS or Audio Language.
- 26. DIGITAL MEDIA PLAYER CONTROL BUTTON: [Media Playback Controls] for backward, forward, play/pause, stop in USB mode.
- 27. COLOR BUTTONS: [Color Buttons] used in APPS.
Setup and Operation
Installing Batteries
Use the provided screwdriver to remove the four screws on the battery cover of the remote controller. Insert two 1.5V AAA batteries, ensuring correct polarity. Do not mix old and new batteries. Lock the screws back on the cover. Keep the screwdriver.
Point the remote towards the remote control sensor of the TV and use it within 7 meters. Dispose of used batteries responsibly.
Note: Batteries should last one year under normal use. Remove batteries if the remote will not be used for a long period. Do not mix battery types or dispose of batteries in fire or water. Batteries should not be exposed to excessive heat.
External Connection (Antenna)
The antenna input impedance is 75Ω. A VHF/UHF 75Ω coaxial cable can be connected directly. If using a 300Ω parallel flat feeder cable, a 300Ω/75Ω converter is required.
- Antennas with 300Ω flat twin leads: Requires a 75Ω - 300Ω converter. Connect the 300Ω coaxial cable (antenna feeder) to the converter.
- Antennas with 75Ω Round Leads: Connect the 75Ω coaxial cable (antenna cable) directly.
Initial Setup Wizard
1. Power On: Connect the TV to power. The indicator light will be red. Press the [Power Button] on the remote or TV.
2. Remote Pairing: Pair the remote control with the TV by pressing [Back Button] and [Home Button] simultaneously for 3 seconds.
3. Language Selection: Press [Up Arrow]/[Down Arrow] to select the system language and press [OK Button] to confirm.
4. Google TV Setup: Press [Up Arrow]/[Down Arrow] to choose between setting up Google TV (requires Google account) or using basic TV mode.
5. Google Home App: Scan the setup code to download the Google Home app on your phone for setup, or press [Up Arrow]/[Down Arrow] to set up on TV.
6. Wi-Fi Connection: Press [Up Arrow]/[Down Arrow] to select your Wi-Fi network, press [OK Button], and enter the password.
7. Google Terms of Service: Select "Accept" to agree to the Google Terms of Service and Google Play Terms of Service.
8. Location: Set your Country/Region.
9. Time Zone: Select your Time Zone.
10. Daylight Saving: Set Daylight Saving preferences (Auto, Disable, Always On).
11. Tuner Mode: Set the Tuner mode (e.g., Cable + Antenna, Antenna, Cable) or choose to skip.
12. Check Settings: Double-check your settings. After confirming OK, you can use the TV.
Note: The content displayed may vary depending on your region.
Home Screen and Input Source Selection
After setup, you will reach the home screen. From here, you can access apps and settings.
- Home Screen: Displays apps, personalized recommendations, and Google Assistant access. Favorite applications can be added or removed.
- Input Source: In the HOME interface, press [Up Arrow]/[Down Arrow]/[Left Arrow]/[Right Arrow] to select the [Input Button] icon, press [OK Button] to open the input source list, then navigate and press [OK Button] to switch.
- Live TV Input Source: Under live TV, press the [Source Button] to display the list of input sources and select the desired one.
Settings Menu
Access settings via the [Settings Icon] on the home screen or by navigating through the on-screen menu.
Channels & Inputs
To set Channels and Inputs:
- Add channels: Go to Settings > Channels & Inputs > Channels. Select your signal type and then select Channel Scan to start installation.
- Inputs: Configure external inputs.
Consumer Electronic Control (CEC): Allows operation of linked functions between compatible devices.
Display & Sound
To set Picture and Sound:
- Picture Settings: Adjust Picture Mode (Standard, Movie, ECO, Vivid, Sports, Game), Screen Brightness, Color Temperature, Noise Reduction, and Picture Reset.
- Sound Settings: Configure Sound Mode (Standard, Movie, Music, News, Personal), Audio Output (TV Speaker, SPDIF, Optical, HDMI-ARC), and Digital Output Delay.
Network & Internet
Setup network connection settings for apps and upgrades.
- Wi-Fi: Confirm Wi-Fi is on, select network, and enter password.
- Ethernet: Configure proxy and IP settings.
- Scanning always available: Allows Google's location service and apps to scan for networks.
- Mobile/Tablet Hotspot: Use your device's hotspot. Data Saver reduces mobile data usage.
Accounts & Sign-in / Privacy
Accounts & Sign-in: Manage your Google account and kids profiles. Google TV profiles offer personalized recommendations and access to your watchlist and Google Assistant.
Privacy: Configure privacy settings.
- Location: Google may collect location data for accuracy and location-based services.
- Usage & diagnostics: Automatically send diagnostic information to Google. Permissions can be adjusted in device settings.
- Ads: Manage advertising ID settings.
- Google Assistant: Use Google Assistant for questions and tasks.
- Payment & Purchases: Manage accounts and purchases via the Play Store or web links (g.co/ManageWallet, g.co/Play/Order, g.co/Play/Subscriptions).
- Security & Restrictions: Protect your device from unknown app sources.
Apps
View app settings, details, and permissions.
System
Access system settings, including Accessibility, About, Date & Time, Language, Keyboard, Storage, Ambient mode, and Power & Energy.
- Accessibility: Enable features like screen reader (TalkBack), closed captions, Switch Access, and high contrast text.
- Turn on closed captions: Navigate to Settings > System > Accessibility > Captions.
- Turn on high contrast text: Navigate to Settings > System > Accessibility > High contrast text.
- Text to speech: Set On/Off for TalkBack.
- Accessibility shortcuts: Quickly turn on accessibility features.
- TalkBack: Google's screen reader for spoken feedback.
- Change screen reader settings: Access configuration options for speech volume, verbosity, etc.
- Use a screen reader: Enable TalkBack.
- Turn on Switch Access: Enable Switch Access.
- About: Check system update and TV registration information.
- Reset: Restores device to default settings, erasing data.
- Date & Time: Set automatic or manual date/time and time zone.
- Language: Set the on-screen display language.
- Keyboard: Perform keyboard settings.
- Storage: View internal and removable storage.
- Ambient mode (Digital Photo Frame): Display photos when idle.
- Power & Energy: Configure power on behavior.
- Cast: Cast content from phones, tablets, or laptops to your Google TV.
- Restart: Turns the TV off and on again, keeping settings. For a full reset, use Factory reset (Settings > System > About > Reset > Factory reset).
Remotes & Accessories
Connect Bluetooth devices like headphones or game controllers. Only one audio device can connect at a time.
Pair a Bluetooth device
- From the HOME screen, go to Settings > Remote & Accessories > Pair accessory.
- Ensure your device is in pairing mode.
- Select the device from the list and press [Pair Button].
Note: Paired accessories appear in Settings > Remote & Accessories. You can rename or forget devices.
Reconnect a paired device
- From the HOME screen, go to Settings > Remote & Accessories.
- Under "ACCESSORIES", choose your device.
- Select Connect.
Fix problems with connecting Bluetooth devices
- If a Bluetooth device won't connect, check the device or the TV.
- Troubleshoot connection issues:
- Turn the Bluetooth device off and on again.
- Disconnect unused paired devices.
- Unplug the TV for 10 seconds, then plug it back in.
- Check if the Bluetooth device connects to other devices (phone, tablet).
- If it connects to other devices, reset your Google TV to factory settings.
- If it does not connect to other devices, check the Bluetooth device's software or contact the manufacturer.
Read Before Using Apps
(*Terms & Conditions Apply)
- App availability, content, and services may vary by device, territory, and may require additional fees or devices. Availability is subject to change without notice.
- The manufacturer is not responsible for interruptions of app services caused by service providers.
- Unstable internet connections may cause delays or interruptions. Applications may terminate automatically.
- Application services and updates may become unavailable. Content is subject to change by the service provider.
- Functionality may change in future versions.
- Third-party policies may affect multitasking support.
- Response times may be delayed during webpage loading. Copy and paste operations are not supported.
- Web browsing speed depends on the network environment.
- Playback of certain video/audio files may not be possible depending on supported codecs.
- The app store has limitations; users cannot add other apps from external media.
Troubleshooting
Check the following measures for common symptoms. If problems persist, contact Customer Care.
| Symptom | Possible Solutions |
|---|---|
| No power | Check power cord and outlet. Unplug and replug after 60 seconds. |
| No picture | Check antenna connection. Tune to another station. Adjust contrast and brightness. |
| Good picture but no sound | Increase volume. Check if muted. Check sound settings. Ensure external device volumes are not low/off. For AVI/Component inputs, check cable connections. DVI to HDMI may require a separate audio cable. Ensure headphone jack is not connected. |
| Good sound but abnormal color or no picture | Check antenna connection and condition. For Component input, check connections for looseness or incorrectness. |
| No response to remote control | Check/replace remote batteries. Clean remote lens. Ensure distance is within 8m and path is clear. |
| Colored dots may be present on the screen | This is a structural property of the LED screen (99.99% of pixels are effective) and not a malfunction. |
| Picture is breaking up | Keep TV away from noisy electrical sources. Electrical interference (lightning) may cause issues. Leave space between optional equipment and TV. Check antenna and connection. Keep antenna away from power/output cables. |
| After Auto Tuning only some channels are available | Check Digital Video Broadcast coverage in your area. Try re-tuning. Ensure correct antenna type is used. |
| Channel cannot be selected | Check if the channel is blocked in main menu settings. |
| USB not playing | Check USB cable and power supply. Ensure USB disk is formatted (FAT32) and supports multimedia formats. |
| Picture is distorted, macroblock, small block, dots, pixelization, etc | Video content compression, especially on fast-moving scenes, can cause distortion. |
| Noise from speaker | Check cable connections. Low signal level may cause sound distortion. |
| TV turns off automatically | Check if Off Timer or Sleep Timer is enabled in Setup. TV may turn off after 10 minutes with no signal. |
| TV turns on automatically | Check if On Timer is enabled in Setup. |
| Picture is not shown in full screen | Black bars may appear due to aspect ratio differences (HD vs. SD, movie aspect ratios). Adjust picture size on external device or TV. |
Warnings & Compliance
WARNING
Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Take precautions such as using recommended cabinets/stands, ensuring the TV is not overhanging, anchoring furniture, and educating children about climbing dangers.
The plug or appliance coupler is used as the disconnect device and shall remain readily operable.
FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received. Changes or modifications not expressly approved could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with Class B digital device limits, providing reasonable protection against harmful interference in residential installations. It generates radio frequency energy and may cause interference if not installed correctly. If interference occurs, try reorienting the antenna, increasing separation, or connecting to a different circuit. Consult a dealer or technician for help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits for an uncontrolled environment. Install and operate with at least 20cm distance between the radiator and your body.
Warranty Policy
Thank you for purchasing this Sylvox product. We offer a 12-month free warranty. For questions, contact us via after-sales email or website.
Customer Service Support:
- Pre-sale: support@sylvoxtv.com
- After-sale: service@sylvoxtv.com
- Marketing: marketing@sylvoxtv.com
- Website: www.sylvoxtv.com
- Service Hotline: +1(866)979-5869 (Monday-Friday, 9:00 AM - 5:00 PM EST)
Warranty Policy Details
(1) Returning an item:
- Only items purchased directly from www.sylvoxtv.com and authorized resellers (Amazon, Walmart, etc.) can be returned.
- No returns for products from unauthorized third-party suppliers.
- Contact the original vendor with order ID/proof and issue details at service@sylvoxtv.com to request return/refund/repair/replace. Sylvox will provide a shipping label.
- Sylvox covers return shipping for quality-related issues for direct purchases. Contact retailers for returns from them.
- Sylvox may charge a 20% restocking fee for no-reason returns within 7 days of arrival (freight costs are customer's responsibility).
- Ensure returned items are repackaged in original condition with all documentation and accessories.
- Deductions will be made for items not in original packaging or with artificial damage affecting resale.
- Requests are handled upon receipt of the returned item.
(2) How to return for a refund? (30 days money-back guarantee)
Contact Sylvox at service@sylvoxtv.com to submit an after-sales application. Provide original order number/proof. Items must be returned within 30 days in original packaging. Refunds are issued after item receipt and verification.
(3) Refunds:
Refunds are initiated upon verification of product condition. For credit/debit cards, refunds are processed within 7-10 business days to the card-issuing bank.
(4) What does the warranty not cover?
- Improper use, repair, transportation, moving, or falling after purchase.
- Unavoidable external factors.
- Damage from water or other solutions.
- Failure caused by lightning strikes or other electric system reasons.
- Damage from using power supply other than specified voltage.
Warranty Period:
- Sylvox repairs the TV free of charge for 12 months under normal use as per the manual.
- Sylvox warrants the product conforms to specifications and is free from defects in material and workmanship.
- Sylvox will correct defects subject to conditions, including:
- Abusive operation, negligence, accidents, shipment damage, improper installation/use.
- Tampering, modification, or repair by unauthorized persons.
- Replacement of consumables (earphones, remote controls, batteries).
- Cosmetic damage from normal wear and tear, shipping, or cleaning agents.
- Damage from external/environmental conditions (voltage fluctuations, liquid spillage, acts of nature).
- Products returned with altered/missing model/serial numbers or UL markings.
- Products used for rental, business, or commercial purposes.
- Installation, setup, or programming charges.
- Products not installed following instructions.
- Signal reception problems, burnt-in images, noise, echo, interference, or issues with third-party services.
No entity other than Sylvox is authorized to extend this warranty. Sylvox disclaims all other warranties, express or implied. Some states do not allow limitations on incidental or consequential damages.
For questions, contact service@sylvoxtv.com.
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