Audio Enhancement CLEAR CONNECT Quick Start Guide

Introduction

This guide provides instructions for setting up and using the CLEAR Connect™ translation service from Audio Enhancement. It covers linking devices, initiating translation sessions, student access, and troubleshooting.

Linking XD Clear Bridge™

The XD Clear Bridge™ is required to send audio to CLEAR Connect™ and the translation service. Follow these steps to link it:

1. Use the included USB-C cable to connect the XD Clear Bridge to the teacher computer. Ensure "Input Audio" in the computer's sound settings is set to "XD Audio Bridge".

   Diagram Description: A USB-C cable connects the XD Clear Bridge device to a laptop. An arrow indicates the audio input path to the computer.

2. Press the Link button on the front of the compatible XD Receiver or amplifier. Look for a blinking yellow LED indicator.

   Diagram Description: The front panel of an amplifier or receiver is shown, with a finger pointing to a blinking yellow LED.

3. With the XD Clear Bridge connected to a USB port on the computer, press the Link button on the back of the XD Clear Bridge unit. The XD Clear Bridge LED will slowly blink Green when plugged into a USB port. After pressing the Link button, the XD Clear Bridge LED will blink Green rapidly until the link is completed.

   Diagram Description: The XD Clear Bridge device is shown connected to a computer's USB port.

4. Successful linking will be indicated by a beep through the system. On the front of the amplifier, an additional green LED will illuminate, and a solid green LED will be visible on the rear of the XD Clear Bridge.

   Diagram Description: The front and rear views of the XD Clear Bridge device are shown, with green LEDs illuminated to indicate a successful connection.

Using CLEAR Connect

Once your XD Clear Bridge and XD Microphone units are linked to a compatible XD Receiver, you can utilize the CLEAR Connect translation service.

1. Ensure your XD Teacher Microphone and any additional microphones are linked to the classroom's XD Receiver. For instructions on linking microphones, refer to their associated quick start guides, available at https://audioenhancement.com/downloads.
2. To begin a CLEAR Connect session, visit https://aeclearconnect.com and log in using your provided credentials.

   Figure 1 Description: A screenshot of the CLEAR Connect login page, featuring fields for Username and Password.

3. On the Teacher Experience screen, enter a session name for your students and select the language you will be instructing in.
4. Press "Start Translation".
5. A session code will be provided (Figure 2). This code is used by students to access the translated instructions.

   Figure 2 Description: A screenshot of the "Translation In Progress" screen, displaying the Session Code (e.g., TK-421), Session Name, Source Language (e.g., English), transcript, and listener count.

NOTE: On first usage, your browser may prompt you to allow the app to use the XD Clear Bridge as a microphone. Click the "Allow while visiting the site" button to ensure the app always uses the microphone without prompting.

Student Access to CLEAR Connect

Students can access CLEAR Connect through https://aeclearconnect.live. Upon visiting the site, students will enter their names, select their desired translation language, and input the Session Code provided by the instructor. They should click "Join Translation Session" once all information is entered to access the translated instructions (Figure 3).

Figure 3 Description: A screenshot of the student session join form, with input fields for Session Code, Your Name, and a dropdown for Language selection. A "Join Translation Session" button is visible.

The Student Experience (Figure 4) displays session information and the translated teacher instruction. Students can switch between their native language and the instructor's language, read the provided transcription, and mute the translated audio using the speaker icon ?.

Figure 4 Description: A screenshot of the student's "Translation In Progress" interface, showing session details, selected language, and the translated text.

Supported Languages

CLEAR Connect supports a wide range of languages for translation. The following languages are available:

• Afrikaans (South Africa)
• Arabic
• Basque (Spain)
• Bengali (India)
• Bulgarian (Bulgaria)
• Catalan (Spain)
• Czech (Czech Republic)
• Danish (Denmark)
• Dutch (Belgium)
• Dutch (Netherlands)
• English (Australia)
• English (India)
• English (UK)
• English (US)
• Filipino (Philippines)
• Finnish (Finland)
• French (Canada)
• French (France)
• Galician (Spain)
• German (Germany)
• Greek (Greece)
• Gujarati (India)
• Hindi (India)
• Hungarian (Hungary)
• Icelandic (Iceland)
• Indonesian (Indonesia)
• Italian (Italy)
• Japanese (Japan)
• Kannada (India)
• Korean (South Korea)
• Latvian (Latvia)
• Lithuanian (Lithuania)
• Malay (Malaysia)
• Malayalam (India)
• Marathi (India)
• Polish (Poland)
• Portuguese (Brazil)
• Portuguese (Portugal)
• Punjabi (India)
• Romanian (Romania)
• Russian (Russia)
• Serbian (Serbia)
• Slovak (Slovakia)
• Spanish (Spain)
• Spanish (US)
• Swedish (Sweden)
• Tamil (India)
• Telugu (India)
• Thai (Thailand)
• Turkish (Turkey)
• Ukrainian (Ukraine)
• Vietnamese (Vietnam)

Closing a CLEAR Connect Session

CLEAR Connect sessions automatically close after 90 minutes of translation. An instructor can also close a session manually at any time using the "Close Session" button (Figure 5) located in the top right corner of the interface. Once a session is closed, all users are removed, and a new session must be started to continue.

Figure 5 Description: A screenshot of the "Translation In Progress" screen showing a timer, session start time, and a "Close Session" button.

Students can leave a session independently by clicking the "Leave Session" button (Figure 6), also found in the top right corner of the interface. Instructors have the ability to manually remove students from sessions via the "Listeners" tab on the main CLEAR Connect interface by clicking the red ❌ button next to a student's name (Figure 7).

Figure 6 Description: A screenshot of the "Translation In Progress" screen showing the selected language and a "Leave Session" button.

Figure 7 Description: A screenshot of the "Listeners" tab, displaying a list of student names with a red ❌ button next to each name for removal.

Troubleshooting

CLEAR Connect Not Recognizing XD Clear Bridge

To resolve issues where the CLEAR Connect service does not recognize the XD Clear Bridge:

• Ensure the USB connection from the XD Clear Bridge to your computer is active.
• In Windows, navigate to Settings, then Sound.
• Locate the device labeled "Digital Audio Bridge".
• Verify that the device is active and set as an "Audio Input Device".
• The LED indicator on the XD Clear Bridge should be green if the device is correctly connected and functioning.

Network and Content Filtering Requirements

To ensure seamless connection to CLEAR Connect, the following internet addresses must be accessible from your staff and student devices and networks. Any network restrictions or content filtering services must be configured to allow access to these sites:

• *.audioenhancementplus.com
• *.aeclearconnect.com
• *.aeclearconnect.live

Privacy Statement: Audio Enhancement's CLEAR Connect is designed with privacy and security as a top priority. The platform does not capture, store, or retain any student data once a session is closed. All data associated with the session is automatically deleted upon closure, ensuring that no personally identifiable information (PII) is stored. This commitment to data privacy aligns with the dedication to maintaining a secure and compliant digital environment for educators and students.

For support, visit AudioEnhancement.com or call 800.383.9362. Document reference: DC-41140.0425.