Audio Enhancement is a pioneer in classroom audio solutions, school safety alert systems, and educational intercom technology designed to improve learning and campus security.
Audio Enhancement provides comprehensive audio and communication technologies specifically engineered for educational environments. Founded with a mission to support hearing-impaired students, the company has grown to offer a robust suite of solutions including Classroom Audio Systems, the EPIC (Education Paging & Intercom Communications) System, and the SAFE (Signal Alert For Education) System. These integrated platforms work together to distribute sound evenly in classrooms, facilitate school-wide communication, and provide discreet emergency alerting capabilities for teachers and staff.
The brand's product ecosystem focuses on two main goals: maximizing student learning through clear audio and ensuring campus safety through rapid response technologies. Their portfolio includes microphones, amplifiers, network interfaces, and the VIEWpath video system for teacher development. Audio Enhancement's innovative approach helps schools create more effective learning environments while streamlining operations and emergency management.
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You can reach technical support by calling 800.932.3578, emailing Support@AudioEnhancement.com, or visiting their support page. Support hours are typically Monday through Friday from 5:00 AM to 6:00 PM MST.
To return a non-functioning device, first contact technical support for troubleshooting. If the issue is not resolved, they will issue a Return Number (RTN#), which must be written on your return shipping label.
Lithium-ion batteries and AA NiMH batteries supplied by Audio Enhancement typically carry a 90-day warranty.
To reset the XD SAFE Badge, press and hold the reset button until the LED turns off. Note that alerts themselves must be cleared/canceled through the EPIC system interface, not the badge.
Yes, Audio Enhancement provides retrofit kits and instructions (such as for the MS-700-S) to replace older amplifiers like the MS-500 within existing classroom enclosures.